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Ovum: Market Research Reports

Ovum is part of the Datamonitor Group – a global Superbrand™ composed of a portfolio of brands which co-operate, complementing each other, and eventually strengthening their offerings to its readers.

Integrating Butler Group, Datamonitor Technology and Ovum’s ICT expertise with Datamonitor Group’s business analysts and relations with 18 of the biggest 20 worldwide corporations, Ovum is exceptionally positioned to offer actionable, sound advice to the telecommunications, technology and many other business sectors.

Combining their industry knowledge, insight and experience, they help over 6000 of the world’s top-notch companies in making better informed operational and strategic decisions. The Group’s analysis and research products are put together by a vast global network of researchers, industry specialists and corporate analysts that draw on their collective experience in the industry to deliver comment, analysis, advice and opinion on the most recent market conditions and trends.

Publications found: 822
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Progress Software

US$ 995.00

License Price: US$ 2,490.00 Progress has established a central theme of ‘operational responsiveness’ that underlies all new product development, and is most directly implemented through its...

September 2010 23 pages

IBM SAP Management

US$ 995.00

License Price: US$ 2,490.00 This report focuses on IBM and its extensive global range of SAP management offerings. It considers IBM’s offerings in the context of current market conditions,...

September 2010 18 pages

HCL End-User Workplace Services

US$ 995.00

License Price: US$ 2,490.00 Managing workplace technology has evolved from simple desktop provision and maintenance to a much more complex procedure that can involve multiple devices and pl...

September 2010 14 pages

Wipro SAP Management

US$ 995.00

License Price: US$ 2,490.00 SAP customers want quicker ROI, lower TCO, and greater breadth and depth of services from their suppliers. With fewer mega-SAP programs, more providers are compe...

September 2010 11 pages

NIIT Technologies - Managed Infrastructure Services

US$ 995.00

Vendors like NIIT Technologies might not be top-tier Indian providers but that are of sufficient size and maturity to deal with the requirements of large organizations, while also maintaini...

September 2010 14 pages

Wholesale telecoms: fit for growth?

US$ 395.00

Many new Web 2.0 enterprises, cloud service providers, and content owners purchase capacity in quantities comparable to that of small carriers. How telecoms service providers classify sales to these n...

August 2010 8 pages

Mobile network sharing in India

US$ 895.00

Increased competition among mobile players in India has made it vital for operators to sharpen their focus on core operations so that they can defend and improve their market position. Originally envi...

August 2010 12 pages

Reducing agent churn through unified desktop tools

US$ 895.00

Contact center technology vendors provide unified agent desktop tools to assist agents with navigating through numerous applications by combining information onto one view. Agents benefit from these s...

August 2010 11 pages

Cloud computing fundamentals

US$ 2,495.00

IT is a fashion industry, and cloud computing is the new black. Currently at the height of its hype, it will suffer a backlash before becoming fully mainstream and established, by which time a new phr...

August 2010 33 pages

Industry Dynamics: 2010 Guide to European Healthcare for Technology Providers

US$ 1,495.00

Governments across Europe are struggling with budget deficits. Healthcare expenditures, as a large part of each country’s GDP, undergo intense scrutiny as budgets shrink. The rising proportion of elde...

August 2010 25 pages

India and China: which will be the outsourcing powerhouse in the 21st century?

US$ 1,495.00

Discussions surrounding offshore delivery locations and where they should be situated quickly boil down to debating the relative merits of India and China. The major progress on the back of capital in...

August 2010 26 pages

Motorola's LTE/WiMAX strategy prior to acquisition by NSN

US$ 1,495.00

This report focuses on Motorola’s LTE and WiMAX strategy prior to the recently announced planned acquisition of most of its wireless infrastructure assets by Nokia Siemens Network (NSN). Motorola is r...

August 2010 26 pages

Best practices for evaluating data quality tools

US$ 1,495.00

Data quality might not be getting as much airtime these days as exciting, cutting-edge technologies such as cloud computing or virtualization. However, that does not mean that its importance has dimin...

August 2010 17 pages

Idea Cellular

US$ 895.00

Idea Cellular’s new pan-India footprint and its aggressive pricing strategy are expected to further drive its strong subscriber growth. However, rapidly declining ARPU, intensifying competition, and u...

August 2010 14 pages

Xerox Services – company analysis

US$ 895.00

In February 2010, Xerox completed the acquisition of IT service provider Affiliated Computer Services (ACS) for $6.4 billion. The deal boosted Xerox’s annual services revenues from $3.5 billion to an...

August 2010 13 pages

Australian Federal Budget IT opportunities 2010/11

US$ 1,495.00

This presentation provides a briefing on the key implications of the 2010/11 Australian Federal Government Budget and identifies opportunities for IT vendors.

August 2010 28 pages

Victorian State Government ICT – budget and contracts analysis

US$ 3,495.00

The Victorian State Government in Australia comprises an ICT market of around A$1 billion in annual ICT expenditure. Ovum provides an overview of this market, profiling the major departments and agenc...

August 2010 92 pages

Carbon accounting: a key step toward broad sustainability management

US$ 2,495.00

Growing concern about the environment, especially global warming and climate change, is putting pressure on public and private sector organizations to reduce emissions of carbon dioxide (CO2) and othe...

August 2010 38 pages

Profiting in the domestic Indian CRM outsourcing market

US$ 2,495.00

The Indian domestic CRM outsourcing market is expanding rapidly, and vendors are clamoring to get into a market that is expected to continue to grow over the coming years. This strategic focus highlig...

August 2010 31 pages

The future of CRM outsourcing in Egypt

US$ 895.00

Until recently, Egypt was regarded as an unsuitable destination for outsourcing delivery. However, with deployments by some of the world’s largest outsourcers, Egypt has become one of the fastest grow...

August 2010 11 pages

IT services contracts quarterly analysis, Q2 2010

US$ 895.00

This report looks at contract signings in the IT services sector in the second quarter of 2010 and identifies the major trends shaping the market.

August 2010 10 pages

Regional telecoms overview: Asia-Pacific

US$ 2,495.00

The telecoms markets in Asia-Pacific vary considerably in terms of competitive environment, stage of development, economic performance, regulation, and demographics. These differences present a number...

August 2010 43 pages

The availability of spectrum for LTE

US$ 2,495.00

Around the world, Long-Term Evolution (LTE) – a standard for mobile broadband – is now a reality, having been commercially deployed in at least two countries (Sweden and Hong Kong). Although some subs...

August 2010 38 pages

BT Global Services: enterprise strategy review 2010

US$ 2,495.00

BT Global Services has been significantly restructured since our last assessment of its business to separate out local from global capabilities. The good news is that it has retained most – if not all...

August 2010 36 pages

The Mobile Entertainment Forum and Ovum guide to smart enablers

US$ 1,495.00

The basic concept of a smart enabler involves a service provider, network operator, or other player leveraging core assets and offering them to third parties to enhance their D2C services. Interest in...

August 2010 29 pages

The evolving IPTV and VAS model for the telecoms operator

US$ 1,495.00

Industry convergence is increasing the pressure on telcos to refine the role they wish to play in content markets. Historically, telcos have participated in two of these content markets. Mobile operat...

August 2010 23 pages

Mobile application developer survey: smartphone OS and runtime support

US$ 1,495.00

The iPhone’s iOS is the clear favorite smartphone platform for mobile application developers, according to Ovum’s first mobile application developer survey. But while all five major smartphone platfor...

August 2010 22 pages

The digital content economy: a demand-side view

US$ 1,495.00

This report defines the micro-economic landscape that affects the monetization strategies and business models emerging in the digital content sector. We identify and describe the most powerful economi...

August 2010 21 pages

Mexico (country regulation overview)

US$ 1,495.00

Fixed-line penetration in Mexico has remained around 17–18% since 2005. Despite growing competition, the fixed market is still dominated by the incumbent, Telmex. A positive development in terms of co...

August 2010 20 pages

Revenue assurance in India: growing in importance and relevance

US$ 895.00

Revenue leakage is one of the major challenges in any industry that handles high volumes of customers or subscribers. In the Indian telecoms sector, the significant increase in the number of third-par...

August 2010 11 pages

MTN MobileMoney Uganda: mobile payments case study

US$ 395.00

MTN’s MobileMoney service in Uganda has been highly successful, attracting 1 million users in just over a year since launch. This case study examines MTN’s strategy and service execution, and draws a...

August 2010 8 pages

Regional fixed broadband overview: Asia-Pacific

US$ 2,495.00

This report provides an overview of the broadband markets in Asia-Pacific. We use reported results, Ovum forecasts, and pricing data for 2009 as the basis for our analysis.

August 2010 81 pages

Telecom industry health check (2Q10): Financial deals tracker

US$ 2,495.00

This presentation analyzes M&A, vendor financing, private placements, and public offerings in telecom during 2Q10, along with the trend for the last eight quarters, detailed by sector, geography,...

August 2010 54 pages

CSC SAP Management

US$ 995.00

License Price: US$ 2,490.00 This report focuses on CSC and its extensive global range of SAP management offerings. It considers CSC’s offerings in the context of current market conditions,...

August 2010 16 pages

Global MVNO outlook: 2010–15

US$ 1,495.00

Global mobile virtual network operator (MVNO) connections are forecast to reach 85.6 million by 2015, and revenues are expected to be $9.5 billion. Over the next five years, new MVNO markets are expec...

July 2010 20 pages

The changing face of multinational mobility, 2010–12

US$ 2,495.00

Many multinational corporations (MNCs) aim to have a more centralized and unified approach to mobility, which they see as an essential component of their unified communications (UC) and broader ICT st...

July 2010 36 pages

Cloud-computing quality of service in perspective

US$ 1,495.00

Public cloud service providers will rise and fall on their ability to execute and deliver satisfactory quality of service (QoS) in areas such as reliability, availability, scalability, and security (R...

July 2010 27 pages

Virtual private clouds: a very public/private affair

US$ 1,495.00

Virtual private cloud (VPC) services should be seen as an extension to existing managed hosting services. While different varieties of cloud services, including software-as-a-service (SaaS) and platfo...

July 2010 27 pages

Getting more from your data with predictive analytics

US$ 1,495.00

Organizations realize that to compete in an increasingly global and regulated business environment they must find new ways to use and analyze the vast amount of data they have been collecting for so l...

July 2010 21 pages

The cloud computing strategies of global telcos

US$ 1,271.00

This report provides a review of the cloud computing strategies, roadmaps, and offers of AT&T, BT, Orange Business Services, and Verizon Business. It is primarily aimed at vendors and service prov...

July 2010 18 pages

R-evolutionizing predictive analytics

US$ 895.00

The R open-source data mining language is quickly becoming the lingua franca of the budget-constrained data analyst who wants to harness the power of predictive analysis without a steep, complex, and...

July 2010 13 pages

Accelerating time to insight for mid-market firms using in-memory analytics

US$ 895.00

Although mid-sized firms have many things in common with large enterprises, they differ radically in terms of the level of budget and resources they have at their disposal. Not surprisingly this is a...

July 2010 11 pages

CDNs: the carrier opportunity

US$ 1,495.00

Many carriers around the world are eyeing the content delivery network (CDN) market with interest. It promises new revenue opportunities, potential for cost savings and ways to improve the customer ex...

July 2010 22 pages

Long-distance optical fiber infrastructure in India: an analysis

US$ 1,495.00

Until recently, the extraordinary growth in the mobile industry and ever-increasing demand for capacity from the enterprise segment have ensured that long-distance connectivity is a premium resource i...

July 2010 20 pages

AT&T Business Solutions: enterprise strategy review

US$ 1,495.00

During 2009–10, AT&T has continued to increase its global capabilities in its major regions of operation with network services, advanced services, and support to address MNC requirements. There ha...

July 2010 19 pages

Telcos’ strategies for serving MNCs: the Asia-Pacific opportunity

US$ 1,495.00

With a growing share of MNCs' investment dominated by neither the US nor the European group of telcos, the Asia-Pacific region is likely to become the most competitive and dynamic place for global ser...

July 2010 19 pages

The Indian mobile device market comes of age

US$ 1,495.00

India’s mobile device market grew to more than 100 million unit shipments in 2009, and is poised to grow by 10–12% in 2010. Competition is intense, with several local Indian brands joining the fray an...

July 2010 19 pages

Enhancing agent-assisted customer support with social communities

US$ 1,495.00

In the past six months leading contact-center technology vendors have begun the process of creating practical ways to incorporate social media into their offerings. Most of the work aims to help enter...

July 2010 17 pages

Shenzhen Telecom (China Telecom): telco TV case study

US$ 895.00

Shenzhen Telecom, as befits its location in one of China’s Special Economic Zones, offers a preview of what other branches of China Telecom are likely to experience in the near future. Although it lag...

July 2010 13 pages

China Telecom’s Global Eye video surveillance solution

US$ 395.00

Global Eye is a video surveillance solution based on IP technology introduced by China Telecom in 2003. Offered to enterprises as a managed service, it currently operates in 21 vertical industries and...

July 2010 9 pages

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