NIIT Technologies - Managed Infrastructure Services

Date: September 23, 2010
Pages: 14
US$ 995.00
Publisher: Ovum
Report type: Brief Review
Delivery: E-mail Delivery (PDF)

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NIIT Technologies - Managed Infrastructure Services

Vendors like NIIT Technologies might not be top-tier Indian providers but that are of sufficient size and maturity to deal with the requirements of large organizations, while also maintaining the ability to focus on the needs of smaller organizations. Managed infrastructure services are increasingly important as a means of adopting outsourced management of enterprise infrastructure

Features and benefits
  • Service delivery and support functions are aligned with ITIL v3, and the vendor offers use of best-of-breed infrastructure and management tools
  • Customers can choose shared services or can customize infrastructure needs. Cloud-based Managed Infrastructure Services options are available
  • The company can illustrate strengths in a number of key industry sectors, and offers a strong foundation of established governance methodology.

NIIT provides monitoring and management services across the typical corporate portfolio of technologies including servers, storage, databases, desktops, and networking. This can be extended to managing entire data centers for its customers, and also to data center design, procurement, and building services (including disaster recovery procedures).

Your key questions answered
  • Does NIIT Technologies offer a credible service managing infrastructures for mid-sized and large enterprise customers, with suitable governance?
  • In an expected high-growth market, can NIIT Technologies scale these services sufficiently and provide sufficient resources?
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