IBM SAP Management

Date: September 22, 2010
Pages: 18
Price:
US$ 995.00
Publisher: Ovum
Report type: Brief Review
Delivery: E-mail Delivery (PDF)
ID: I9E5A281E99EN
Leaflet:

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IBM SAP Management
License Price: US$ 2,490.00

Introduction

This report focuses on IBM and its extensive global range of SAP management offerings. It considers IBM’s offerings in the context of current market conditions, and IBM’s plans and vision for this practice area in relation to what its competitors are doing and what its customer base is demanding.

Features and benefits
  • An assessment of the business technology context, the service’s features, enterprise deployment considerations, and the vendor’s product strategy.
  • Identifies the strengths and weaknesses of the solution, and offer Ovum’s opinion on its suitability for different enterprise deployment scenarios.
Highlights

IBM offers one of if not the most comprehensive sets of SAP management offerings available in the market. This is not only based on its strengths as a global tier-1 service provider and its many years of systems-integration and management work, but also its relentless focus and alignment around its services and software offerings.

Your key questions answered
  • What is the scope of IBM’s service offering and the perception in the market place?
  • How does IBM deliver its service offering to customers?
  • What is IBM’s typical implementation and what are their engagement terms?

SUMMARY

Catalyst
Key findings
Ovum view
Scale and experience
Comprehensive and consistent SAP management suite
Consistency of tools and frameworks
Global reach
Global SAP relationship
Future plans

MARKET PRESENCE

Market overview
Coverage
Perception
Company financials

SERVICE OFFERING

Scope of Service
Credentials
Differentiators

SERVICE STRATEGY

Strategy
Competitive positioning
Partnerships

IMPLEMENTATION AND ENGAGEMENT TERMS

Engagement terms
Tools and governance
Pricing

APPENDIX

Methodology
Author
Ovum Consulting
Disclaimer

TABLES

Table: Key findings

FIGURES

Figure: Global footprint
Figure: IBM’s SAP Tools
Figure: IBM’s SAP Tools
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