HCL End-User Workplace Services

Date: September 22, 2010
Pages: 14
Price:
US$ 995.00
Publisher: Ovum
Report type: Brief Review
Delivery: E-mail Delivery (PDF)
ID: HA275B81FCEEN
Leaflet:

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HCL End-User Workplace Services
License Price: US$ 2,490.00

Introduction

Managing workplace technology has evolved from simple desktop provision and maintenance to a much more complex procedure that can involve multiple devices and platforms, which need access to the same personal settings and data.

Features and benefits
  • An assessment of the business technology context, the service's features, enterprise deployment considerations and the vendor's product strategy
  • Identifies the strengths and weaknesses of the solution and offers ovum's opinion on its suitability for different enterprise deployment scenarios
Highlights

HCL has signed a number of major deals in recent years that have shown its capability of operating major outsourcing engagements.

Your key questions answered
  • What is the scope of HCL's service offering and the perception in the marketplace?
  • How does HCL deliver its offering to customers?
  • What is HCL's typical implementation and what are the engagement terms

SUMMARY

Catalyst
Ovum view
Key findings

MARKET PRESENCE

Scope of service
Perception
Company financials

SERVICE OFFERING

Services
Technology
Delivery models
Virtualization strategy
Differentiators

SERVICE STRATEGY

Competitive positioning
Partnerships

ENGAGEMENT TERMS

Implementation and deployment examples
Global 100 manufacturer
Fortune 300 engine manufacturer
Pricing models
Customers

APPENDIX

Author
Ovum Consulting
Disclaimer

TABLES

Table: Key findings
Table: HCL key end-user workplace services partnerships
Table: HCL's largest publicly announced contracts with a workplace services element

FIGURES

Figure: End-user workplace services customers by vertical
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