Xerox Services – company analysis

Date: August 22, 2010
Pages: 13
Price:
US$ 895.00
Publisher: Ovum
Report type: Strategic Report
Delivery: E-mail Delivery (PDF)
ID: XDA291A4B30EN
Leaflet:

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Xerox Services – company analysis
In February 2010, Xerox completed the acquisition of IT service provider Affiliated Computer Services (ACS) for $6.4 billion. The deal boosted Xerox’s annual services revenues from $3.5 billion to an estimated $10.0 billion, and established the company as one of the world’s largest IT service vendors. This company analysis provides an overview of Xerox’s enlarged services operation, analyzes the company’s strategy for expanding this side of its business, and illustrates where ACS’s business process outsourcing (BPO) and IT outsourcing capabilities fit into the Xerox services portfolio.

SUMMARY


Impact
Ovum view

MARKET AND STRATEGY ANALYSIS

Competitive environment
Strategic vision and objectives
Strategy execution

COMPANY PROFILE SUMMARY

Milestones
Service lines
Document outsourcing
Business process outsourcing
IT outsourcing
Financial analysis
Segment analysis
Financial outlook

APPENDIX

Further reading
Methodology

LIST OF TABLES

Table 1: ACS key financial indicators, fiscal year ended 30 June 2009
Table 2: Xerox Services key financial indicators 1H09, ended 30 June 2010

LIST OF FIGURES

Figure 1: Xerox services revenues by business unit, 1H10
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