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IT & Technology Market Research Reports

Information technology (abbreviated as IT) refers to anything related to telecommunications, software, hardware, the Internet, or human resources engaged in these technologies. IT is part and parcel of the technology sector. The global technology exports are estimated at over USD 1.5 trillion per annum.

AT&T Inc., Telefonica S.A., International Business Machines Corporation, Verizon Communications Inc., France Telecom S.A., Samsung Electronics Co. Ltd., Hewlett-Packard Company, Nokia Corporation are amidst the most influential vendors within the IT and technology market. In the future, the market is set to demonstrate considerable growth due to the soaring demand for IT products and services.

The research reports available in the Catalogue provide a detailed picture of the IT and technology market, including analyses of the competitive environment and performance of the key companies. The research studies examine main trends, mechanisms and challenges of the market. Besides, the reports assess the current situation on the market and provide data on future industry prospects.

Publications found: 181,713
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OI

US$ 895.00

Oi is the umbrella brand under which Tele Norte Leste Participacoes operates, and is the market leader in the Brazilian telecoms market. With an extensive service portfolio, Oi is aggressively pushing...

June 2010 15 pages

The Future of bpo Delivery

US$ 895.00

Business process outsourcing is an increasingly competitive area with a changing competitive landscape. In order to differentiate themselves, vendors have had to work much harder on driving efficienci...

June 2010 14 pages

FTTH: Reggefiber’s Open Access Strategy

US$ 895.00

Reggefiber has emerged as the major FTTH player in the Netherlands. Its position was boosted when incumbent KPN came aboard as a major shareholder in 2008. KPN will leverage the Reggefiber network to...

June 2010 14 pages

Customer Outreach Solutions and Applications in North America

US$ 895.00

In recent years, proactive communications for customer service have been one of the most in-demand contact center solutions. While basic dialer-based technologies which simply connect agents to caller...

June 2010 14 pages

National Digital Strategies and Universal Service Reform

US$ 895.00

The concept of universal service needs to evolve with the changing digital environment. Current policies and practices are already outdated when viewed in the light of technological developments and t...

June 2010 14 pages

Electronic Health Records in 2010

US$ 895.00

An overview of current activities in North America and Western Europe, including leading drivers and barriers to EHR adoption.

June 2010 13 pages

Operator Strategies in M2m: Telenor

US$ 895.00

Telenor is forward-thinking and innovative in its multi-pronged approach to M2M through Telenor Objects and Connexion. It has a highly targeted approach and is the only operator we have spoken to that...

June 2010 13 pages

Operator Strategies in M2m: Telefonica

US$ 895.00

Telefonica has a long history in M2M has a significant number of global M2M customers outside of Spain. This report profiles Telefonica's strategy and approach to the M2M market.

June 2010 13 pages

Operator Strategies in M2m: Deutsche Telekom

US$ 895.00

DT is making significant investments in the form of a centralized competence center for M2M. To date it has taken a fairly opportunistic approach, with a focus on connectivity over platform, standardi...

June 2010 13 pages

Operator Strategies in M2m: Vodafone

US$ 895.00

Vodafone has taken a full-service approach to M2M, and views it as a strategic opportunity to engage with its MNC clients. This report profiles Vodafone's M2M activities, including organization, platf...

June 2010 13 pages

Operator Strategies in M2m: Orange

US$ 895.00

Orange's M2M services are among the most integrated and comprehensive in the market. It is focused on connectivity, but in some areas it offers a much more complete service stack including packaged en...

June 2010 13 pages

The Market for Contact Center Queuing Solutions

US$ 895.00

By its broadest definition, virtual queuing allows callers waiting on hold for an agent to hang up without losing their place in the queue. Though not a new solution, virtual queuing is not common, de...

June 2010 13 pages

What do Transforming Telcos Measure?

US$ 895.00

In the past, telco metrics have focused on financial, technical, or network related issues. However, with telcos now facing competition from adjacent markets, they need to rethink how they measure and...

June 2010 13 pages

Argentina (country Regulation Overview)

US$ 1,495.00

Argentina boasts one of the highest mobile and broadband penetration rates in South & Central America. Due to the measures adopted by country’s telecoms regulator, the Secretary of Communications...

June 2010 13 pages

ZAIN

US$ 895.00

In March 2010, Zain sold its operations in 15 African countries, marking a complete turnaround from its 3x3x3 strategy (initiated in 2002), which aimed at establishing Zain as a global telecoms leader...

June 2010 13 pages

Operator Strategies in M2M: KPN

US$ 895.00

KPN positions itself as a partner that takes an integral role in the customer's transformation from product supplier to service provider. It sees its main differentiator as its business case/propositi...

June 2010 12 pages

Understanding Customer Experience Through Post-call and web Survey Tools

US$ 895.00

Enterprises want to gain a greater understanding of customer demands in order to improve service and increase satisfaction. Over the last two years there has been significant media coverage around the...

June 2010 12 pages

Indian 3G Auction Results and Their Implications

US$ 895.00

The hard work begins now for Indian operators The Indian mobile sector now stands at a key point as it begins the long, slow transition from the present land-grab for subscriptions to service inno...

June 2010 11 pages

The Clouds Open for Enterprise Storage

US$ 895.00

Public clouds, such as those run by Amazon and Microsoft, offer data storage services to complement their compute or data processing services. Until recently those storage services were not suitable f...

June 2010 10 pages

Speech Technologies in the UK Public Sector: Speaking to the Right Areas

US$ 395.00

Enterprises have invested in automation powered by speech recognition to cut costs without sacrificing customer service levels. However, the UK public sector is a vertical with unique barriers and con...

June 2010 8 pages

Global and China Smartphone Industry Report, 2009-2010

US$ 2,500.00

There are two ideas for the design of smartphone. The first one is based on a single chip integrated with Modem (Baseband), multimedia application and float-point unit. The second features one RF tran...

June 2010 171 pages

African Mobile Market Forecast to 2013

US$ 1,200.00

Single User PDF Format: US$ 1200.00 Multi-User License: US$ 1600.00 Hard Copy: US$ 1400.00 CD-ROM: US$ 1400.00 The African mobile industry has been witnessing impressive growth in its...

June 2010 95 pages

High Tech/Electronics Industry Scouting Report

US$ 3,000.00

Executive High Technology is over a $3 trillion industry worldwide. In 2009, IT spending is expected to fall between 2- 4% from 2008 as a result of the global economic downturn. However, Q4 2009 and...

June 2010 8 pages

Telecommunications Industry Scouting Report

US$ 3,000.00

Executive The domestic telecommunications industry is comprised of a number of service providers with significant investments in network infrastructure and supporting technologies to provide communic...

June 2010 10 pages

2010 European Connector Market

US$ 3,950.00

... for the years 2008, 2009, and a 2014 forecast. The dramatic developments in international markets and electronic production in 2008/2009 have had a major impact on the ... in which the European connector market volume dropped below its 2004 levels. From the end of 2009 until the first quarter of 2010 the market ...

June 2010

China's Wireless Technology and Value Added Services Market Outlook - 2015

US$ 430.00

Wireless technology in China has transitioned through many phases over time to finally circumvent into the next wave of mobility. Mobile VAS industry in China has evolved in its twin structure regulat...

June 2010 40 pages

SmartPhone tariff Tracker

US$ 2,300.00

Site License Price: US$4,575.00 35 pages plus excel spreasdheets Smartphones are now becoming like mini-PCs with a range of functions on top of messaging and calls. A typical smart phone now has arou...

June 2010

ADSL/Broadband Tariff tracker

US$ 1,520.00

Site License Price: US$3,045.00 A new subscription product from Tariff Consultancy Ltd (TCL) reveals the many different broadband offerings available in the 54 countries surveyed. It shows the divers...

June 2010 35 pages

Ultra Low Power Energy Harvesting for Wireless Switches and Wireless Sensor Networking - Types, Applications, New Developments, Industry Structure and Global Markets

US$ 3,250.00

Print Copy - US$2,950.00 Single User License - US$3,250.00 Multi-User License at the Same Location - US$3,950.00 Enterprise License - US$4,950.00 Ultra-low power energy harvesters, or micro energy sc...

June 2010 170 pages

Research Report of Thermal Infrared Imager Industry in 2009

US$ 350.00

Looking at the development of China’s thermal infrared imager industry, with the successive issue of relevant supportive policies, the overall market scale is on the rise. Furthermore, the improvement...

June 2010 11 pages

Global LED Chips Market

US$ 5,650.00

... . Global Sm Market Estimates and Forecasts The report categorizes the global LED Chips market as follows: Applications (Backlighting, Illumination, Automotives, Signs and Signals) Color (Blue chips, Red chips, Green chips and others) The report will provide market ...

June 2010 110 pages

Mobile Email: Market Research Report

US$ 3,950.00

This report analyzes the Global market for Mobile Email in Million for Subscriber Base and in US$ Billion for Revenues. Annual estimates and forecasts ... In Motion Limited, SEVEN Networks, Inc., Sybase iAnywhere, and Synchronica plc. Market data and analytics are derived from primary and secondary research. ...

June 2010 636 pages

Web 2.0: Market Research Report

US$ 4,450.00

... key and niche players. Major players covered under the Enterprise Web 2.0 market include Cisco Systems, Inc., Intel Corporation, International Business Machines ... Microsoft Corporation, Oracle Corporation, and SAP AG. Key players incuded under the Internet Web 2.0 market include Google, Inc., and Yahoo! Inc. ...

June 2010 447 pages

Enhanced Data Rates for GSM Evolution (EDGE): Market Research Report

US$ 4,450.00

This report analyzes the Global market for Enhanced Data Rates for GSM Evolution (EDGE) in million unit shipments. Annual estimates and ... , Qualcomm, Inc.., Sony Ericsson Mobile Communications AB, and Telecom Italia S.p.A. Market data and analytics are derived from primary and secondary research. Company ...

June 2010 668 pages

Green IT Services: Market Research Report

US$ 4,500.00

This report analyzes the Global market for Green IT Services in US$ Million by the following Service Segments - Assessment, Planning, and Implementation. Annual ... NV, Intel Corporation, Oracle, and Wipro Systems and Technology Division. Market data and analytics are derived from primary and secondary ...

June 2010 766 pages

Vodafone’s Terminals Strategy: how Data is Redrawing the Smartphone Lines

US$ 1,495.00

Vodafone’s regular briefing for telecoms industry analysts provides an important opportunity to learn about the latest trends and challenges facing the giant mobile network operator. By extension, the...

May 2010 17 pages

The dos and Don’ts of Hosted Contact Center Implementations

US$ 895.00

As the economy recovers and businesses prepare for retrenchment in consumer spending, enterprises have changed the way they invest in customer service technologies. Today, technology investments in cu...

May 2010 12 pages

Decision Matrix: Selecting A Hosted Contact Center Service In The US

US$ 2,495.00

This report explores the competitive dynamics within the multi-tenant hosted contact center service market in the US, and helps businesses select a vendor based on its technology strength, reputation...

May 2010 48 pages

US E911 Location: Two Imperfect Technologies are Better than One

US$ 895.00

US operators have a tremendous responsibility, imposed by the Federal Communications Commission, to provide essential location information to public safety answering points across the nation. Autonomy...

May 2010 10 pages

IT Service Management: Optimizing IT Performance And Delivered Business Value

US$ 2,995.00

As enterprises expect and demand more from their IT and the organizations that provide it, IT functions need management frameworks and enabling technologies to help to deliver high-quality IT services...

May 2010 288 pages

2010 Guide to Technology for the European Public Sector

US$ 1,495.00

A prevailing theme that runs through the market is that it is going through a period of change. Governments are expected to solve all sorts of new global challenges, and are under pressure to stimulat...

May 2010 25 pages

Evaluating Master Data Management Tools

US$ 1,495.00

After a period of vendor- (and analyst-) fueled hype, the master data management (MDM) software market has finally settled down. We now have a much clearer idea of what this technology is intended to...

May 2010 20 pages

Wipro

US$ 895.00

Wipro continues to grow (with revenues of $4.390 billion, up 1.5% year-on-year), and is maintaining its position in the top tier of Indian offshore IT service vendors. Such growth has put Wipro “cultu...

May 2010 18 pages

Vivo

US$ 895.00

Vivo continues to maintain its lead in the highly competitive Brazilian mobile market. Its focus on adding and retaining high-value customers and data initiatives is expected to drive subscriber growt...

May 2010 15 pages

Telco KPIS: 4q09 Analysis

US$ 3,495.00

Revenue growth continues to slow Of our sample group of 22 of the world’s largest telcos, a growing number experienced revenue declines when comparing 4Q09 with 4Q08. From nine operators in t...

May 2010 58 pages

Global Services Contracts 2h09: Super-Regionals Set The Pace

US$ 1,495.00

Telefonica, T-Systems, and Vodafone are making a significant challenge to the ‘big four’ global telcos in managed services to multinational enterprises. They could be followed by a third wave of suppl...

May 2010 23 pages

Hong Kong Prepaid Mobile Market

US$ 1,495.00

Hong Kong is one of the most competitive and mature telecoms markets in the Asia-Pacific region. Although Hong Kong operators have traditionally received more revenues from post-paid services, prepaid...

May 2010 23 pages

Telecom Italia Sparkle

US$ 895.00

Telecom Italia’s international wholesale performance in 2009 was slightly disappointing, with a single-digit fall in wholesale revenues. However, the company continues to build on its strengths in the...

May 2010 21 pages

Huawei and ZTE: young, hungry, and ready to compete on innovation

US$ 1,495.00

ZTE and Huawei held their annual analyst conferences last month in Shenzhen. Ovum sent 5+ analysts to each event, as these two vendors are key to our ongoing telecom research. In this report, we discu...

May 2010 17 pages

3G Migration Strategies in China

US$ 1,495.00

In order to continue the strong mobile revenue growth seen in China, operators are driving 2G to 3G migration in saturating urban markets. In the medium term, 3G mobile data and value-added services a...

May 2010 17 pages

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