Global Services Contracts 2h09: Super-Regionals Set The Pace

Date: May 23, 2010
Pages: 23
US$ 1,495.00
Publisher: Ovum
Report type: Strategic Report
Delivery: E-mail Delivery (PDF)

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Global Services Contracts 2h09: Super-Regionals Set The Pace
Telefonica, T-Systems, and Vodafone are making a significant challenge to the ‘big four’ global telcos in managed services to multinational enterprises. They could be followed by a third wave of suppliers: emergent super-regionals. All service providers are extending their managed applications offers across regions, as enterprise buyers show increasing awareness that global ICT is underpinning global e-commerce.
Executive summary
In a nutshell
Ovum view
Key messages
Global contracts survey
Deals volume tops $11 billion
Service provider roundup
Service provider survey
A three-pronged challenge to the ‘big four’
BT Global Services
Orange Business Services
AT&T Business Solutions
T-Systems International
Verizon Business
Billion-dollar pipeline
Telefonica Multinational Solutions
Vodafone Global Enterprise
Cable & Wireless
Colt Telecom
Telstra International
Easynet Global Services
Global Crossing
NTT Communications
Reliance Globalcom
Tata Communications


Figure 1: Operator share in global services contracts, 2H09
Figure 2: Average deal size (TCV) by service provider, 2H09
Figure 3: BT Global Services: top 25 contracts, 2H09
Figure 4: Orange Business Services: top 20 contracts, 2H09
Figure 5: Orange Business Services: service values disclosed
Figure 6: Verizon Business: top 20 contracts, 2H09
Figure 7: Verizon Business: service area contributions to TCVs
Figure 8: Telefonica: top 20 contracts, 2H09
Figure 9: Colt Telecom: top 15 contracts, 2H09
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