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Ovum: Market Research Reports

Ovum is part of the Datamonitor Group – a global Superbrand™ composed of a portfolio of brands which co-operate, complementing each other, and eventually strengthening their offerings to its readers.

Integrating Butler Group, Datamonitor Technology and Ovum’s ICT expertise with Datamonitor Group’s business analysts and relations with 18 of the biggest 20 worldwide corporations, Ovum is exceptionally positioned to offer actionable, sound advice to the telecommunications, technology and many other business sectors.

Combining their industry knowledge, insight and experience, they help over 6000 of the world’s top-notch companies in making better informed operational and strategic decisions. The Group’s analysis and research products are put together by a vast global network of researchers, industry specialists and corporate analysts that draw on their collective experience in the industry to deliver comment, analysis, advice and opinion on the most recent market conditions and trends.

Publications found: 822
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Computacenter

US$ 895.00

The growth in revenues for Computacenter, which began in 2007 and continued through 2008–09 with its diversification into the managed services business, is paying off. The company is betting on the in...

November 2009 14 pages

Data centre wholesale strategies

US$ 895.00

Wholesale data centre providers are enjoying strong demand for their services. They provide the physical environment for a wide range of virtual (or cloud) services including content creation and dist...

November 2009 20 pages

Decision Matrix: selecting a speech applications vendor in North America

US$ 2,495.00

As value in enterprise speech solutions accrues at the application level, this decision matrix focuses solely on providers of enterprise speech applications. It explores the competitive dynamics with...

November 2009 49 pages

Enterprise customer portal evolution: from ‘view only’ to ‘Googlization’

US$ 395.00

The early enterprise portal began with ‘view only’ functionality, allowing customers to monitor a single network service. This functionality has expanded, with many global operators integrating all ma...

November 2009 9 pages

Establishing online identity

US$ 1,495.00

There is a need to provide a better method for identifying users on the Internet, and several such initiatives are burying their differences and working to converge on an interoperable identity ecosys...

November 2009 16 pages

Knowing your CRM outsourcing client in Australia/New Zealand

US$ 1,495.00

This survey consists of 13 multi-segmented questions about trends in contact center outsourcing. Ovum interviewed 22 senior executives at leading Australia/New Zealand (ANZ) enterprises. ...

November 2009 21 pages

Knowing your financial services CRM outsourcing client

US$ 1,495.00

This survey consists of 13 multi-segmented questions about trends in contact center outsourcing. 44 senior executives at financial services (FS) organizations based in North America, Europe a...

November 2009 23 pages

Knowing your manufacturing/technology CRM outsourcing client

US$ 1,495.00

This survey consists of 13 multi-segmented questions about trends in contact center outsourcing. 30 senior executives at leading manufacturers in North America, Europe and Australia/New Zeala...

November 2009 23 pages

Knowing your retail CRM outsourcing client

US$ 1,495.00

This survey consists of 13 multi-segmented questions about trends in contact center outsourcing. Ovum interviewed 26 senior executives at leading retailers in North America, Europe and Austra...

November 2009 21 pages

Line-side 40 and 100Gbps transponder cost and supplier analysis

US$ 2,495.00

In this report, we analyze the suppliers and component costs of the leading modulation formats, but do not address transmission performance. We conclude this market is just under way as comp...

November 2009 39 pages

MTS: mobile broadband case study

US$ 895.00

MTS has put mobile broadband at the heart of its mobile data services strategy. This case study focuses on how MTS is addressing the big-screen mobile broadband opportunity in Russia, its success to d...

November 2009 10 pages

Powering next-generation BI systems

US$ 895.00

Many server functions, such as application and web serving, can be handled easily by “commodity” Windows platforms. But requirements for core business intelligence (BI) database serving are significan...

November 2009 13 pages

Risk management: understanding the data management challenge

US$ 395.00

September’s high-profile G20 summit once again put risk management, as well as its sister disciplines, governance and compliance, at the forefront of the corporate agenda. In the aftermath of the fina...

November 2009 6 pages

RM

US$ 895.00

RM (formerly known as Research Machines) provides educational technology, services and products, as well as non-IT education resources and assessments to the education sector. Its decision to focus on...

November 2009 12 pages

SMEs in Australia: opportunities in unified communications

US$ 895.00

SMEs in Australia are stepping into unified communication (UC), albeit at a slow pace. They are adopting a range of UC applications and services, and are likely to consider new cloud-based communicati...

November 2009 11 pages

Telco KPIs: 2Q09 analysis

US$ 3,495.00

Revenue growth is slowing, even for emerging market operators Revenue growth is slowing for the majority of operators in our sample, with acquisitions and exchange-rate effects artificially i...

November 2009 58 pages

Telstra’s Sensis: a digital advertising case study

US$ 895.00

Unlike most incumbent operators, Telstra has kept its directories business, Sensis, and is developing this into a multi-platform advertiser. Sensis has been able to grow the old printed advertising ch...

November 2009 11 pages

Wholesale customer survey 2009

US$ 2,495.00

Our biennial survey of wholesale customers shows that while their suppliers have again improved their performance significantly, they still have a lot of work to do. This year’s survey also highlights...

November 2009 44 pages

Xen’s future lies with Oracle and the cloud

US$ 1,495.00

Although x64 hypervisors are heading for commoditisation, they are not there yet. Even when they reach that stage, there is no guarantee that customers will be able to switch from one to the other eas...

November 2009 17 pages

Digivision case study: IPTV in India

US$ 395.00

Digivision, which is positioning itself as a virtual pay-TV operator, has partnered with telco giants BSNL and MTNL to deliver IPTV services over their DSL-enabled fixed-line networks. Their combined...

October 2009 8 pages

Mobile strategies for rural India

US$ 2,495.00

As mobile services in Indian urban markets are reaching saturation, rural markets are becoming an important frontier for industry growth. However, due to low ARPU and the higher cost of providing serv...

October 2009 33 pages

The regulatory approach to next-generation access: Asia-Pacific

US$ 1,495.00

It is widely recognised that a handful of Asian countries (notably Japan, Korea and Singapore) rank at the top of the table for rolling out super-fast broadband networks, creating and implementing nec...

October 2009 22 pages

Integrated fixed-mobile communications for enterprise

US$ 1,495.00

The integration of mobility into the corporate network continues to be a challenge for enterprises of all sizes. They are being presented with numerous technological and commercial approaches from all...

October 2009 17 pages

ALM: applying a business process-oriented paradigm

US$ 1,495.00

IT organizations have a difficult time making the business case for improving software development processes. Their typical rationale, encompassing arguments for improving efficiency or software quali...

October 2009 24 pages

Amazon adds support for hybrid clouds

US$ 395.00

October 2009 6 pages

Anite

US$ 895.00

Fiscal 2009 has been a landmark year for Anite. The group has finally sold off its public sector business and has become a more focused and more profitable business, in line with its long-term strateg...

October 2009 11 pages

Application performance: the missing link in the application lifecycle

US$ 1,495.00

The application lifecycle is supposed to cover software from cradle to grave. Yet in practice, most software development organizations pass off responsibility to IT operations once software is migrate...

October 2009 24 pages

Australian federal government ICT market 2008/2009: overview

US$ 3,495.00

This report provides an overview of the Australia federal government IT market, examining the drivers of the government’s IT procurement as they impact vendors, the dimensions of the market and the ac...

October 2009 55 pages

Australian Public Sector: Australian Broadcasting Corporation

US$ 895.00

The Australian Broadcasting Corporation (ABC) is the major national public broadcaster. It is an integral part of the radio, television and online production industries and the news and information me...

October 2009 15 pages

Australian Public Sector: Centrelink

US$ 1,495.00

Centrelink is an Australian government statutory agency within the Human Services portfolio. It is responsible for delivering a range of Commonwealth services to the Australian community. This report...

October 2009 21 pages

Australian Public Sector: CSIRO

US$ 1,495.00

CSIRO, the Commonwealth Scientific and Industrial Research Organisation, is Australia’s national science agency. This report profiles the agency and its ICT organisation, major ICT projects and vendor...

October 2009 20 pages

Australian Public Sector: Customs and Border Protection Service

US$ 895.00

The Australian Customs and Border Protection Service (Customs) is responsible for the security and integrity of Australia's borders. It works closely with other government and international agencies t...

October 2009 13 pages

Australian Public Sector: Defence

US$ 2,495.00

The Defence portfolio comprises the Department, the Australian Defence Force, and the Defence Materiel Organisation. This report profiles the agency and its ICT organisation, major ICT projects and ve...

October 2009 43 pages

Australian Public Sector: Department of Agriculture, Fisheries and Forestry

US$ 895.00

The department's role is to contribute to more sustainable, competitive and profitable Australian agricultural, fisheries, forestry and food industries. This report profiles the agency and its ICT org...

October 2009 10 pages

Australian Public Sector: Department of Education, Employment and Workplace Relations

US$ 895.00

The Department of Education, Employment and Workplace Relations (DEEWR) develops policies and manages programmes to provide education and training opportunities, increase employment participation and...

October 2009 11 pages

Australian Public Sector: Department of Families, Housing, Community Services and Indigenous Affairs

US$ 895.00

The Department of Families, Housing, Community Services and Indigenous Affairs (FaHCSIA) is the Australian Government's principal source of advice on social policy issues. It is responsible for about...

October 2009 13 pages

Australian Public Sector: Department of Finance and Deregulation

US$ 1,495.00

The Department of Finance and Deregulation (Finance) is a central agency responsible for advising on and implementing many key government priorities. It also incorporates the whole-of-government CIO f...

October 2009 18 pages

Australian Public Sector: Department of Foreign Affairs and Trade

US$ 895.00

The Department of Foreign Affairs and Trade (DFAT) is responsible for advancing the interests of Australia and Australians internationally. This report profiles the agency and its ICT organisation, ma...

October 2009 12 pages

Australian Public Sector: Department of Health and Ageing

US$ 895.00

The Department of Health and Ageing is responsible for policy in a wide range of areas of health including, medical services, aged care, biosecurity and emergency response. This report profiles the ag...

October 2009 10 pages

Australian Public Sector: Department of Immigration and Citizenship

US$ 895.00

The Department of Immigration and Citizenship (DIAC) manages the entry of people into Australia, enforces immigration law, settles migrants and refugees, and promotes citizenship and cultural diversit...

October 2009 12 pages

Australian Public Sector: Department of the Environment, Water, Heritage and the Arts

US$ 895.00

The Department of the Environment, Water, Heritage and the Arts (DEWHA) protects Australia’s environment and heritage, advances Australia’s Antarctic interests and sets policy for efficient and sustai...

October 2009 13 pages

Australian Public Sector: Medicare Australia

US$ 1,495.00

Medicare Australia administers a range of health and payment programmes including Medicare, the Pharmaceutical Benefits Scheme and others. This report profiles the agency and its ICT organisation, maj...

October 2009 16 pages

Australian Public Sector: Police

US$ 895.00

The Australian Federal Police (AFP) is Australia’s national and international law enforcement agency, with responsibility for investigating crimes against the Commonwealth and a lead role in the maint...

October 2009 14 pages

Australian Public Sector: Tax Office

US$ 1,495.00

The Australian Taxation Office (ATO) is the Australian government’s principal revenue collection agency and is part of the Treasury portfolio. This report profiles the agency and its ICT organisation,...

October 2009 18 pages

BPO snapshot: Affiliated Computer Services

US$ 895.00

This report takes a look at ACS's business at the mid-point of 2009, just before the acquisition approach by Xerox. It provides insight into ACS's business composition, performance and strategy.

October 2009 10 pages

Broadband access vendor profile: Tellabs

US$ 895.00

Tellabs is a vendor in transition. The company, under a relatively new CEO, has been pursuing a new direction for its broadband access product portfolio to suit current market conditions. Revenues for...

October 2009 21 pages

Chunghwa Telecom

US$ 895.00

Chunghwa Telecom, the former government monopoly, is the sole integrated telecoms operator in Taiwan, providing a full range of fixed, mobile and IPTV services. It is also the leader in mobile, fixed...

October 2009 12 pages

Forecast Update: RF optical components for cable TV

US$ 1,495.00

Over the forecast period (2009–14), investment in HFC networks will recover from recession-induced caution but will remain muted as MSOs continue to focus on other technologies such as DOCSIS 3.0 to d...

October 2009 27 pages

Harvesting the cloud: cloud computing in IT services

US$ 1,495.00

This presentation includes Ovum's definition and concepts related to cloud computing services, customer views on cloud computing and cloud strategies and initiatives of major IT service providers.

October 2009 23 pages

Harvesting the cloud: sourcing options and implications in cloud computing

US$ 895.00

This presentation was delivered to 120+ senior IT clients at Ovum Executive Seminars in Hong Kong and Singapore and includes: - The ‘perceived’ benefits of cloud computing services - Diff...

October 2009 15 pages

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