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Verizon Global Wholesale

October 2010 | 20 pages | ID: V5BB76AADE7EN
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Verizon Global Wholesale, one of the largest voice wholesalers in the world, was formed in late 2009 when Verizon Communications consolidated the former Verizon Partner Solutions and Verizon International Partner Services into a single unit. This integrated operation will allow Verizon to convey a consistent market message and global value proposition to its wholesale customers.
Executive summary
In a nutshell
Ovum view
SWOT analysis
Strengths
Weaknesses
Opportunities
Threats
Strategic objectives
Unified operation will stress fiber’s reliability
Competitive environment
Geographic reach
Reaching Asia
Historic and continued expansion
Customer service strategy
Leveraging its footprint to support its Partner Port Project
Global content delivery
Catalyzing international traffic
Telefonica represents a win for VGW
Philosophy behind its customer service tactics
Services and technology
New customers, new solutions
Wireless offers
Smartphone support
Product strategy
Enhancing wave services
Securing wholesale VoIP
White-labeling copper
Service delivery
Voice
Internet
Data
Professional services
IP convergence
VoIP solutions
Moving toward value-added services
Customer segmentation
Pricing strategy
Company information
Company size
Organization
No leverage in the prior structure
One unit creates a consistent approach
Business and operation focus
Verizon’s changing structure
Moving forward
Partners
Telefonica
Financial highlights
Verizon’s growth and profitability in 2009
Business unit analysis
Ownership
Research methodology
Primary and secondary sources

LIST OF TABLES

Table 1: Verizon’s annual revenues per business unit

LIST OF FIGURES

Figure 1: Verizon Global Wholesale: wholesale service offerings
Figure 2: Verizon’s organization structure
Figure 3: Verizon’s financial highlights


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