Telkom South Africa

Date: January 22, 2010
Pages: 16
US$ 1,495.00
Publisher: Ovum
Report type: Strategic Report
Delivery: E-mail Delivery (PDF)

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Telkom South Africa
Telkom, the incumbent operator in South Africa, is at a crossroads. The sale of its 50% share in Vodacom has left it with surplus funds, but without a mobile arm. Telkom is repositioning itself and developing a business plan for a new mobile arm at a time when the domestic wireless market is highly contested. The increasing pressure on Telkom’s fixed revenues, and the potential for acquisitions in order to extend its pan-African presence, will be key areas for Telkom in the coming year.
Executive summary
In a nutshell
Ovum view
SWOT analysis
Competitor positioning
Fixed line
Strategy analysis
Strategy objectives
Strategy execution
Defending its profitable revenue
Growing profitable revenue by selectively capitalising on mobile opportunities
Growing profitable broadband revenues
Expand infrastructure facilities, including Telkom’s next-generation network
Growing profitability through converged services
Grow profitability through building a pan-African presence
Customer service
Financial analysis
Growth and profitability


Figure 1: Telkom SA group structure
Figure 2: Telkom’s drivers for growth
Figure 3: Telkom’s broadband vision
Figure 4: Telkom’s NGN vision
Figure 5: Telkom group key financial data ($ millions)
Figure 6: Telkom group segment revenue contribution
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