Outsourced and Managed Services: a Nascent International Wholesale Opportunity

Date: November 23, 2010
Pages: 13
US$ 895.00
Publisher: Ovum
Report type: Strategic Report
Delivery: E-mail Delivery (PDF)
ID: OC77D015154EN

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Outsourced and Managed Services: a Nascent International Wholesale Opportunity
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International wholesale telecoms carriers are moving up the value chain by offering managed network services and other network outsourcing options that enable intermediaries to benefit from lower costs, greater efficiencies, and existing expertise. As telco intermediaries work to broaden their portfolios to enable customers’ new applications, they can use managed telecoms services to reduce time to market, establish a local presence, and address the needs of new customers.
Executive summary
In a nutshell
Ovum view
Key messages
Wholesale managed services bring customers a range of efficiencies
Outsourcing managed services supports wireless and wireline technology migration
Wholesale managed services represent new revenue streams
Wholesale providers gain revenue from intermediaries’ customers
Web 2.0 enterprises represent additional intermediaries
Classic market forces fuel customer demand for outsourced and managed services
Outsourced and managed services
Building value
Building the wholesale managed services offer
Creating customization
Wholesale managed networks
Addressing customer needs in new markets
Using managed services can manage time and money
Selling through the cloud
Market analysis
Enabling dynamic management
Technology flexibility
Capacity flexibility
Local expertise where needed
Managed design, construction and operation
Channels to market
The confluence of market trends
Mutual benefits
Early opportunities for international wholesale managed services
Target customers
Importance of clear communications
Business transformation
Threats from challengers


Figure 1: Value pyramid
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