Optimizing vendor relationships
License Price: US$ 4,740.00
Introduction
Outsourcing the right areas under the right types of sourcing arrangement with the right strategic partners is increasingly an important factor in determining the success or failure of organizations today.
Features and benefits
In evaluating approaches that help with achieving effective IT management, Ovum believes most organizations are likely to benefit from optimizing three aspects of dealing with their commercial arrangements with ICT vendors.
Your key questions answered
Introduction
Outsourcing the right areas under the right types of sourcing arrangement with the right strategic partners is increasingly an important factor in determining the success or failure of organizations today.
Features and benefits
- How to manage outsourcing relationships over their lifecycle, to ensure the required value is delivered.
- Discover the key foundations for managing effective outsourcing relationships
In evaluating approaches that help with achieving effective IT management, Ovum believes most organizations are likely to benefit from optimizing three aspects of dealing with their commercial arrangements with ICT vendors.
Your key questions answered
- How do suppliers and customers agree on how value is to be measured, to optimize the benefit of the outsourcing relationship?
- What are the risks associated with poorly managed software licensing?
SUMMARY
Catalyst
Ovum view
Key messages
OUTSOURCING RELATIONSHIPS MUST BE MANAGED OVER THEIR LIFECYCLE, TO ENSURE THE REQUIRED VALUE IS DELIVERED
Organizations need to take a strategic approach to outsourcing
Success can only be based on selecting the right work to outsource, and an effective approach to enable the required value to be realized
Managing the quality of service delivery is a key foundation for effective outsourcing relationships
Supplier and customer must agree how value is to be measured in order to optimize the benefit of the outsourcing relationship
RATIONALIZING THE NUMBER OF ICT SUPPLIER RELATIONSHIPS IS LONG OVERDUE IN MANY ORGANIZATIONS
Sustaining relationships with too many vendors can incur significant overheads
Selecting which vendors to terminate relationships with is a complex process
Reducing supplier numbers excessively could incur risk
ORGANIZATIONS THAT MANAGE SOFTWARE LICENSING POORLY INCUR SIGNIFICANT RISK AND/OR UNNECESSARY COST
Over-provisioning or under-licensing both cause problems and incur risk
Licensing complexity makes optimization a serious challenge
An automated approach to licensing compliance and optimization can deliver appreciable benefits
APPENDIX
Further reading
Author
Ovum Consulting
Disclaimer
Catalyst
Ovum view
Key messages
OUTSOURCING RELATIONSHIPS MUST BE MANAGED OVER THEIR LIFECYCLE, TO ENSURE THE REQUIRED VALUE IS DELIVERED
Organizations need to take a strategic approach to outsourcing
Success can only be based on selecting the right work to outsource, and an effective approach to enable the required value to be realized
Managing the quality of service delivery is a key foundation for effective outsourcing relationships
Supplier and customer must agree how value is to be measured in order to optimize the benefit of the outsourcing relationship
RATIONALIZING THE NUMBER OF ICT SUPPLIER RELATIONSHIPS IS LONG OVERDUE IN MANY ORGANIZATIONS
Sustaining relationships with too many vendors can incur significant overheads
Selecting which vendors to terminate relationships with is a complex process
Reducing supplier numbers excessively could incur risk
ORGANIZATIONS THAT MANAGE SOFTWARE LICENSING POORLY INCUR SIGNIFICANT RISK AND/OR UNNECESSARY COST
Over-provisioning or under-licensing both cause problems and incur risk
Licensing complexity makes optimization a serious challenge
An automated approach to licensing compliance and optimization can deliver appreciable benefits
APPENDIX
Further reading
Author
Ovum Consulting
Disclaimer
