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Opportunities for systems integrators in Asia-Pacific

January 2010 | 26 pages | ID: O90E5FFA6B8EN
Ovum

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Why are service organisations as diverse as IBM, Verizon, Logicalis and Siemens spending billions of dollars investing in setting up delivery operations, creating commercial entities, and focusing their energies within the relatively underdeveloped Asia-Pacific market where, from an enterprise perspective, the focus has traditionally been on commodity, cheap offerings and low margins?

With the Asia-Pacific market having hit over $41 billion in systems integration revenues in 2009 and the majority of countries already out of or, in some cases, not even having come close to recession, the levels of maturity being achieved by the Asia-Pacific region are creating whispers of a shift of the global balance of economic power to the east. Any self-respecting systems integrator will want to be part of that.

However, tread carefully, as making a success out of this region, especially in such a fickle market as systems integration, takes more than simply turning up with a hymn sheet of ‘best practices’. It requires cultural awareness, a wide set of capabilities and solutions and, above all, patience.
Executive summary
The Ovum view
Key messages
Expansion in the Asia-Pacific market is a key growth strategy
Asia-Pacific is as diverse as they come and needs to be handled flexibly
A longer-term, trust-based engagement cycle – not a 12-month ‘test’
A portfolio view (by service and country) rather than just the ‘global’ approach
First-mover advantage plays a role, especially in Asia-Pacific
Market entry is very different from market expansion
Asia-Pacific clients want to understand direction, best practices and how to prepare
Observations
Recommendations
Analysis
A key market area
What is it about Asia?
Regional hype – is Asia-Pacific the world’s growth engine?
Why has Asia defied the recession or recovered more rapidly?
Risks still exist
Asia-Pacific engagement strategies
Perspectives on the market
Why do organisations enter foreign markets?
Market entry
Country-specific analysis
Overview
China
  Overview of China
  Who is operating in China
  Engagement models
  Risks
  Recommendations for China
South Korea
  Overview of South Korea
  Who is operating in South Korea
  Engagement models
  Risks
  Recommendations for South Korea
Malaysia
  Overview of Malaysia
  Who is operating in Malaysia
  Market entry practices
  Recommendations for Malaysia

LIST OF TABLES

Table 1: Comparison of economic indicators
Table 2: Sample entry approaches
Table 3: PEST analysis for China
Table 4: PEST for Korea
Table 5: PEST for Malaysia

LIST OF FIGURES

Figure 1: Systems integration growth and resourcing model
Figure 2: GDP growth from 1978 (WTO accession) to 2008


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