Mobile applications in the UK public sector post-CSR

Date: January 22, 2011
Pages: 15
Price:
US$ 1,895.00
Publisher: Ovum
Report type: Brief Review
Delivery: E-mail Delivery (PDF)
ID: M29DD6027E4EN
Leaflet:

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Mobile applications in the UK public sector post-CSR
Introduction

With budgets being slashed and government departments grappling to figure out how to continue to deliver the world-class frontline services that the public increasingly expect, this report seeks to examine how far government has embraced mobile as an enabler to achieving these seemingly insurmountable challenges.

Features and benefits
  • Implementation of mobile continues to be tactical
  • Argument for adoption is stronger than ever
Highlights

However, Ovum believes for real cost benefits to be realized it will take more than tactical implementation. Agencies will need to adopt an enterprise-wide strategy that looks beyond the technology, paying close attention to business processes and the underlying ICT infrastructure

Your key questions answered
  • What are the key drivers for enhancing mobility in the public sector?
  • How can suppliers overcome the hurdles of pubilc sector investment constraints?
SUMMARY

Catalyst
Ovum view
Key messages

SLOWER RATE OF ADOPTION THAN ANTICIPATED

Investment restrained due to UK market climate
Deployment is not straightforward
A tactical approach minimizes real benefits due to legacy systems

THE ARGUMENTS FOR DEPLOYMENT REMAIN

Opportunities remain within certain subsectors of the UK public sector
Mobile facilitates collaboration and redeployment of resources

THE SUPPLIER LANDSCAPE IS CHANGING

The market opportunity is driving vendor acquisitions and partnerships

KEEP EFFICIENCY OVERHAUL TOP OF MIND

A strategic vision for mobility brings greater cost savings
Overhauling ICT infrastructure and business processes generates the most value
PSN brings a new era of connectivity
Mobile has changed the way we live and work

RECOMMENDATIONS

See mobile as an enabler not the final goal
Understand the consumer market
Vendors should minimize complexity of deployment
Vendors should strengthen partnerships

APPENDIX

Further reading
Methodology
Author
Ovum Consulting
Disclaimer
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