Legal Process Outsourcing – Identifying a Major Growth Opportunity

Date: June 22, 2010
Pages: 19
Price:
US$ 1,495.00
Publisher: Ovum
Report type: Strategic Report
Delivery: E-mail Delivery (PDF)
ID: L47E0AFBEAEEN
Leaflet:

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Legal Process Outsourcing – Identifying a Major Growth Opportunity
The legal process outsourcing (LPO) market, often seen as simply a part of the larger knowledge process outsourcing (KPO) industry, is on the verge of a major breakthrough. The last few months have seen a number of landmark deals announced, and vendors are bullish about the prospects for a sustained period of growth. This report aims to examine the reasons behind the rise of LPO, investigate how offshore delivery models are contributing to the rise in demand for LPO services, and provide an overview of the leading vendors in the sector.

SUMMARY

Impact
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Key messages

THE RISE OF LPO

Overview
The maturing LPO market
Law firms have been reluctant to embrace LPO
What is LPO?
Blurring the boundaries
The impact of the recession on the legal industry

THE IMPORTANCE OF OFFSHORE DELIVERY TO LPO

The same or better quality from low-cost locations
India is the leading location for offshore LPO delivery
Secondary delivery locations are emerging
Philippines
Sri Lanka
China

COMPETITIVE LANDSCAPE

A consolidated market
LPO-focused providers
KPO specialists with strong LPO capabilities
Offshore outsourcers providing LPO services
Captive operations
Corporate captives
Captive operations of law firms
Obstacles to law firms setting up in India
The changing nature of the legal industry

RECOMMENDATIONS

Recommendations for LPO-focused providers
Recommendations for offshore outsourcers providing LPO services
Recommendations for law firms

APPENDIX

Further reading
Methodology
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