Is your CIO function mature enough?
The information and communications technology (ICT) strategies of most large enterprises are increasingly focusing on an enterprise-wide approach to commodity or utility ICT resources – such as data centers, networks, common applications, and office productivity environments. Drivers for this include operational efficiency and better support for process integration and collaboration across the enterprise.
Enterprise-wide ICT strategies include a range of consolidation, rationalization, and standardization initiatives and the creation of internal shared services arrangements – as well as outsourcing and, more recently, cloud computing.
Enterprise-wide ICT strategies require rethinking the style of the enterprise’s ICT organization and putting the spotlight on the readiness of its CIO functions to step up to enterprise-wide leadership.
Enterprise-wide ICT strategies include a range of consolidation, rationalization, and standardization initiatives and the creation of internal shared services arrangements – as well as outsourcing and, more recently, cloud computing.
Enterprise-wide ICT strategies require rethinking the style of the enterprise’s ICT organization and putting the spotlight on the readiness of its CIO functions to step up to enterprise-wide leadership.
SUMMARY
Impact
Ovum view
Key messages
The federal ICT organization seeks to balance centralized and decentralized ICT resources
Large enterprises usually have a diverse range of approaches to ICT management and the CIO role
A CIO Maturity Model to make sense of the diversity of CIO roles
THE FEDERAL ICT ORGANIZATION STRUCTURE
The structure
Balancing centralized and decentralized ICT
Enterprise-wide ICT strategy
Strategic ICT management
Diverse ICT organization arrangements
In an ideal world
In reality
THE CIO MATURITY MODEL
Remit – what should business executives expect of a CIO?
Range and reach – what does the CIO do, and with what degree of enterprise-wide influence?
TOWARDS A BEST-PRACTICE CIO FUNCTION
A useful tool
RECOMMENDATIONS
Recommendations for enterprises
Recommendations for suppliers
Alternative views
APPENDIX
CIO Maturity Model interactive template
Impact
Ovum view
Key messages
The federal ICT organization seeks to balance centralized and decentralized ICT resources
Large enterprises usually have a diverse range of approaches to ICT management and the CIO role
A CIO Maturity Model to make sense of the diversity of CIO roles
THE FEDERAL ICT ORGANIZATION STRUCTURE
The structure
Balancing centralized and decentralized ICT
Enterprise-wide ICT strategy
Strategic ICT management
Diverse ICT organization arrangements
In an ideal world
In reality
THE CIO MATURITY MODEL
Remit – what should business executives expect of a CIO?
Range and reach – what does the CIO do, and with what degree of enterprise-wide influence?
TOWARDS A BEST-PRACTICE CIO FUNCTION
A useful tool
RECOMMENDATIONS
Recommendations for enterprises
Recommendations for suppliers
Alternative views
APPENDIX
CIO Maturity Model interactive template
LIST OF TABLES
Table 1: CIO Maturity Model interactive template
Table 1: CIO Maturity Model interactive template
LIST OF FIGURES
Figure 1: The federal ICT organization structure
Figure 2: The swing of the centralization/decentralization pendulum
Figure 3: ICT management imperatives
Figure 4: Strategic ICT management seeks to harness the benefits of both centralization and decentralization
Figure 5: The CIO Maturity Model template
Figure 6: CIO Maturity Model template – usage key
Figure 7: Example: CIO A – a mature CIO function
Figure 8: Example: CIO B – an immature CIO function
Figure 1: The federal ICT organization structure
Figure 2: The swing of the centralization/decentralization pendulum
Figure 3: ICT management imperatives
Figure 4: Strategic ICT management seeks to harness the benefits of both centralization and decentralization
Figure 5: The CIO Maturity Model template
Figure 6: CIO Maturity Model template – usage key
Figure 7: Example: CIO A – a mature CIO function
Figure 8: Example: CIO B – an immature CIO function
