HP End-User Workplace Services
License Price: US$ 250.00
Introduction
Managing workplace technology has evolved from simple desktop provision and maintenance to a much more complex procedure which can involve multiple devices and platforms which need access to the same personal settings and data. The market is moving from desktop management to end-user workplace services; this change adds a new set of client challenges that outsourcing providers need to address.
Features and benefits
HP can also boast one of the world’s most renowned research-and-development facilities in HP Labs, in which it has invested $3.6 billion.
Your key questions answered
Introduction
Managing workplace technology has evolved from simple desktop provision and maintenance to a much more complex procedure which can involve multiple devices and platforms which need access to the same personal settings and data. The market is moving from desktop management to end-user workplace services; this change adds a new set of client challenges that outsourcing providers need to address.
Features and benefits
- An assessment of the business technology context, the service’s features, enterprise deployment considerations, and the vendor’s product strategy.
- Identifies the strengths and weaknesses of the solution, and offer Ovum’s opinion on its suitability for different enterprise deployment scenarios.
HP can also boast one of the world’s most renowned research-and-development facilities in HP Labs, in which it has invested $3.6 billion.
Your key questions answered
- What is the scope of HP’s service offering and the perception in the market place?
- How does HP deliver its service offering to customers?
- What is HP’s typical implementation and what are their engagement terms?
SUMMARY
Catalyst
Ovum view
Key findings
Future plans
MARKET PRESENCE
Scope of service
Perception
Company financials
SERVICE OFFERING
Services
Core services
Additional services
Technology
New delivery models
Virtualization strategy
Differentiators
SERVICE STRATEGY
Competitive positioning
Partnerships
IMPLEMENTATION AND ENGAGEMENT TERMS
Implementation examples
Enterprise customer with 104,000 users
Enterprise customer with 80,000 users
Enterprise customer with 150,000 users
Pricing models
Customers
APPENDIX
Author
Ovum Consulting
Disclaimer
Catalyst
Ovum view
Key findings
Future plans
MARKET PRESENCE
Scope of service
Perception
Company financials
SERVICE OFFERING
Services
Core services
Additional services
Technology
New delivery models
Virtualization strategy
Differentiators
SERVICE STRATEGY
Competitive positioning
Partnerships
IMPLEMENTATION AND ENGAGEMENT TERMS
Implementation examples
Enterprise customer with 104,000 users
Enterprise customer with 80,000 users
Enterprise customer with 150,000 users
Pricing models
Customers
APPENDIX
Author
Ovum Consulting
Disclaimer
TABLES
Table: Key findings
Table: Largest publically announced contracts with workplace services element
Table: Key findings
Table: Largest publically announced contracts with workplace services element
