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HCL SAP Management

September 2010 | 16 pages | ID: H225D66ED11EN
Ovum

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Introduction

This report focuses on HCL and its extensive global range of SAP management offerings. It considers HCL’s offerings in the context of current market conditions, the success of the integration of the Axon brand, and its plans and vision for this practice area in relation to what its competitors are doing and what its customer base is demanding.

Features and benefits
  • An assessment of the business technology context, the service’s features, enterprise deployment considerations, and the vendor’s product strategy.
  • Identifies the strengths and weaknesses of the solution, and offer Ovum’s opinion on its suitability for different enterprise deployment scenarios.
Highlights

HCL has a strong track record on delivery and a large portfolio of SAP capabilities. It is well advanced on its three-to-five-year roadmap to achieving its goal of being the world’s number one for SAP.

Your key questions answered
  • What is the scope of HCL’s service offering and the perception in the market place?
  • How does HCL deliver its service offering to customers?
  • What is HCL’s typical implementation and what are their engagement terms?

SUMMARY

Catalyst
Ovum view
Flexible engagement models
Certification/accreditation and experience
Focus on operational delivery with an added twist
Scale and consulting capabilities mix
Key findings
Future plans

MARKET PRESENCE

Scope of service
Perception
Company financials

SERVICE OFFERING

Services
HCL's SAP credentials
Differentiators
Innovative engagement models
Transparency program
Research and development

SERVICE STRATEGY

Strategy
Positioning
Partnerships

IMPLEMENTATION AND ENGAGEMENT TERMS

Engagement terms

APPENDIX

Author
Ovum Consulting
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