Global Intelligent Virtual Assistant Market 2021

January 2022 | 18 pages | ID: G225C8B3196BEN
StrategyHelix Inc

Abstracts

Intelligent virtual assistant, also known as virtual agent and digital employee, is an artificial intelligence system that emulates human interaction to perform particular tasks, like customer service. Virtual assistants are proliferating because of deep neural networks, machine learning, and other advancements in AI technologies. The global intelligent virtual assistant market is set to increase by US$ 28,776 million from 2021 to 2027, representing a compound annual growth rate (CAGR) of 31.8% during the forecast period.

The report provides up-to-date market size data for period 2017-2020 and forecast to 2027 covering key market aspects like sales value for intelligent virtual assistant. The global intelligent virtual assistant market is segmented on the basis of product, technology, industry vertical, and region. On the basis of product, the global intelligent virtual assistant market has been segmented into smart speakers, chatbots. The chatbots segment held the largest revenue share in 2020. By technology, the global intelligent virtual assistant market has been segmented into speech recognition, text-based, text-to-speech. Among these, the text-to-speech segment was accounted for the highest revenue generator in 2020. Based on industry vertical, the global intelligent virtual assistant market is categorized into BFSI, IT & telecommunications, government & defense, retail, healthcare, travelling & hospitality, automotive, media & entertainment, others. The BFSI segment captured the largest share of the market in 2020. In terms of geography, the global intelligent virtual assistant market has been segmented into North America, Asia Pacific, Europe, Rest of the World (ROW).

The global intelligent virtual assistant market is highly competitive. As of 2020, the major players in the global intelligent virtual assistant market were Alphabet Inc., Amazon.com Inc., Apple Inc., Artificial Solutions International AB, eGain Corporation, International Business Machines Corporation (IBM), IPsoft Inc., Nuance Communications Inc., Samsung Electronics Co. Ltd., Verint Systems Inc.

Report Scope
Product: smart speakers, chatbots
Technology: speech recognition, text-based, text-to-speech
Industry vertical: BFSI, IT & telecommunications, government & defense, retail, healthcare, travelling & hospitality, automotive, media & entertainment, others
Region: North America, Asia Pacific, Europe, Rest of the World (ROW)
Years considered: this report covers the period 2017 to 2027

Key Benefits for Stakeholders
Get a comprehensive picture of the global intelligent virtual assistant market
Pinpoint growth sectors and trends for investment

Contents

PART 1. INTRODUCTION

Scope of the study
Study period
Geographical scope
Research methodology

PART 2. INTELLIGENT VIRTUAL ASSISTANT MARKET OVERVIEW

PART 3. MARKET BREAKDOWN BY PRODUCT

Smart speakers
Chatbots

PART 4. MARKET BREAKDOWN BY TECHNOLOGY

Speech recognition
Text-based
Text-to-speech

PART 5. MARKET BREAKDOWN BY INDUSTRY VERTICAL

BFSI
IT & telecommunications
Government & defense
Retail
Healthcare
Travelling & hospitality
Automotive
Media & entertainment
Others

PART 6. MARKET BREAKDOWN BY REGION

North America
Asia Pacific
Europe
Rest of the World (ROW)

PART 7. KEY COMPANIES

Alphabet Inc.
Amazon.com, Inc.
Apple Inc.
Artificial Solutions International AB
eGain Corporation
International Business Machines Corporation (IBM)
IPsoft, Inc.
Nuance Communications, Inc.
Samsung Electronics Co., Ltd.
Verint Systems Inc.
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