The deployment of IT in the UK higher education sector
Almost one-third of IT-related expenditure from the UK education market is generated by the tertiary or higher education sector. As a consequence of the introduction of student tuition fees, higher education institutions are increasingly competing for students. In a move to differentiate, they turn to IT, which is seen as a means for improving the student experience. To be able to do so, IT departments have started to undergo a cultural change and have adopted a more customer-facing, service-oriented outlook. Economic pressures are also forcing IT departments to reconsider their priorities and support the growth of outsourcing as well as the deployment of SaaS-based offerings to realise cost savings and improve efficiency.
EXECUTIVE SUMMARY
IN A NUTSHELL
OVUM VIEW
RECOMMENDATIONS FOR VENDORS
METHODOLOGY
THE MAKE-UP OF THE UK HIGHER EDUCATION MARKET
DEFINITION OF HIGHER EDUCATION
MARKET SIZING
IT EXPENDITURE
PUBLIC FUNDING
TUITION FEES
THE EVOLVING DEPLOYMENT OF IT IN THE UK HIGHER EDUCATION MARKET
SIGNIFICANT CHANGES ARE AFOOT IN THE IT DEPARTMENT
INCREASING TREND TOWARDS OUTSOURCING
INCREASING COMPETITION MAY IMPEDE COLLABORATION
MORE DEMANDING CONSUMERS
EMERGING ROLE OF IT AS A DIFFERENTIATOR
IT DECISION MAKING IS SHIFTING AWAY FROM THE IT DEPARTMENT
A LOOMING EFFICIENCY AGENDA WILL FURTHER CONSTRICT IT BUDGETS
INSTITUTIONS ARE BANDING TOGETHER TO REDUCE IT COSTS
VENDORS SHOULD STRIVE TO BE TRUSTED PARTNERS
THE SIS AND LMS ARE VITAL SOLUTIONS IN HIGHER EDUCATION
IT IS STILL EARLY DAYS FOR OPEN SOURCE
FUTURE TRENDS
THE NEED TO DO MORE WITH LESS
IN A NUTSHELL
OVUM VIEW
RECOMMENDATIONS FOR VENDORS
METHODOLOGY
THE MAKE-UP OF THE UK HIGHER EDUCATION MARKET
DEFINITION OF HIGHER EDUCATION
MARKET SIZING
IT EXPENDITURE
PUBLIC FUNDING
TUITION FEES
THE EVOLVING DEPLOYMENT OF IT IN THE UK HIGHER EDUCATION MARKET
SIGNIFICANT CHANGES ARE AFOOT IN THE IT DEPARTMENT
INCREASING TREND TOWARDS OUTSOURCING
INCREASING COMPETITION MAY IMPEDE COLLABORATION
MORE DEMANDING CONSUMERS
EMERGING ROLE OF IT AS A DIFFERENTIATOR
IT DECISION MAKING IS SHIFTING AWAY FROM THE IT DEPARTMENT
A LOOMING EFFICIENCY AGENDA WILL FURTHER CONSTRICT IT BUDGETS
INSTITUTIONS ARE BANDING TOGETHER TO REDUCE IT COSTS
VENDORS SHOULD STRIVE TO BE TRUSTED PARTNERS
THE SIS AND LMS ARE VITAL SOLUTIONS IN HIGHER EDUCATION
IT IS STILL EARLY DAYS FOR OPEN SOURCE
FUTURE TRENDS
THE NEED TO DO MORE WITH LESS
LIST OF TABLES
Table 1: The number of UK higher education institutions
Table 1: The number of UK higher education institutions
LIST OF FIGURES
Figure 1: Business objectives for IT investment of UK higher education institutions in 2008
Figure 1: Business objectives for IT investment of UK higher education institutions in 2008
