Business Trends: Understanding Your Government Customer 2010 (Customer Focus)
This Ovum study examines top business challenges, IT budget outlook, and spending priorities among government agencies in the US, UK, Canada, France, and Germany. It is based on the results of Ovum's Business Trends primary research, conducted in 1Q10.
Executive summary (Slide 3)
Research methodology (Slide 6)
Agency characteristics (Slide 8)
IT budgets (Slide 13)
Web 2.0 (Slide 19)
E-government solutions (Slide 31)
Public safety technology Slide 44)
IT drivers, dynamics, and IT strategy (Slide 48)
Research methodology (Slide 6)
Agency characteristics (Slide 8)
IT budgets (Slide 13)
Web 2.0 (Slide 19)
E-government solutions (Slide 31)
Public safety technology Slide 44)
IT drivers, dynamics, and IT strategy (Slide 48)
