BT Wholesale
License Price: US$ 3,750.000
Introduction
The UK national wholesaler is well along the path of transforming into a next-generation carrier. Despite falling external revenues, the business is successfully reducing its dependence on low-margin commodity services in favor of more valuable long-term managed network services contracts.
Features and benefits
BT Wholesale is making significant progress towards its strategic goals of cost reduction and improving service quality.BT Wholesale has reduced its dependence on revenues from other parts of the BT Group and from commodity services, in favor of a growing pipeline of multi-year external managed network services contracts.
Your key questions answered
Introduction
The UK national wholesaler is well along the path of transforming into a next-generation carrier. Despite falling external revenues, the business is successfully reducing its dependence on low-margin commodity services in favor of more valuable long-term managed network services contracts.
Features and benefits
- Puts BT Wholesale's operation into context within the UK wholesale telecoms market, including its product and customer service strategies.
- Describes BT Wholesale's strengths and weakness and evaluates its opportunities and threats.
- Analyzes how BT Wholesale is responding to changes in customer demands and regulatory pressures.
BT Wholesale is making significant progress towards its strategic goals of cost reduction and improving service quality.BT Wholesale has reduced its dependence on revenues from other parts of the BT Group and from commodity services, in favor of a growing pipeline of multi-year external managed network services contracts.
Your key questions answered
- How is BT Wholesale developing its product and customer service strategies?
- How is BT Wholesale responding to commoditization of 'traditional' wholesale services?
SUMMARY
In a nutshell
Ovum view
SWOT ANALYSIS
Strengths
Weaknesses
Opportunities
Threats
EXTERNAL CONDITIONS
Competitive environment
Regulatory environment
Customer demand
STRATEGY
Strategic objectives
Strategy implementation
Customer segmentation
Network strategy
Customer-service strategy
PRODUCTS AND SERVICES
Product strategy
Service delivery
Pricing strategy
Promotional strategy
COMPANY INFORMATION
Business focus
Company size
Organizational structure
Partners
Financial summary
BT Group full-year 2009/10 results
BT Group results H1 2010/11
BT Wholesale H1 2010/11 results
Recent events
APPENDIX
Methodology
Further reading
Definitions
Author
Ovum Consulting
Disclaimer
In a nutshell
Ovum view
SWOT ANALYSIS
Strengths
Weaknesses
Opportunities
Threats
EXTERNAL CONDITIONS
Competitive environment
Regulatory environment
Customer demand
STRATEGY
Strategic objectives
Strategy implementation
Customer segmentation
Network strategy
Customer-service strategy
PRODUCTS AND SERVICES
Product strategy
Service delivery
Pricing strategy
Promotional strategy
COMPANY INFORMATION
Business focus
Company size
Organizational structure
Partners
Financial summary
BT Group full-year 2009/10 results
BT Group results H1 2010/11
BT Wholesale H1 2010/11 results
Recent events
APPENDIX
Methodology
Further reading
Definitions
Author
Ovum Consulting
Disclaimer
