BT - transformation delivering results
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In the last two years, BT has stabilized its business in the face of declining revenues and write-downs at BT Global Services (BTGS). The company has concentrated on driving efficiencies and reducing costs in an effort to improve the top-line performance of the business. However, in 2010 BT has renewed its focus on growth, with investments in fiber rollout and growth at BTGS the keys to turning around the company’s fortunes.
In the last two years, BT has stabilized its business in the face of declining revenues and write-downs at BT Global Services (BTGS). The company has concentrated on driving efficiencies and reducing costs in an effort to improve the top-line performance of the business. However, in 2010 BT has renewed its focus on growth, with investments in fiber rollout and growth at BTGS the keys to turning around the company’s fortunes.
Executive summary
In a nutshell
Ovum view
SWOT analysis
Strengths
Weaknesses
Opportunities
Threats
Strategy analysis
Top-level strategy
A lot more to do
The pension deficit
Openreach
BT Innovate & Design and BT Operate
IT and network transformation
BT Innovate & Design
BT Operate
BT Retail
Improvements to customer experience
Revenue growth opportunities
BT Wholesale
BT Global Services
Company information
Structure
Financial highlights
Business unit financials
Appendix
Methodology
In a nutshell
Ovum view
SWOT analysis
Strengths
Weaknesses
Opportunities
Threats
Strategy analysis
Top-level strategy
A lot more to do
The pension deficit
Openreach
BT Innovate & Design and BT Operate
IT and network transformation
BT Innovate & Design
BT Operate
BT Retail
Improvements to customer experience
Revenue growth opportunities
BT Wholesale
BT Global Services
Company information
Structure
Financial highlights
Business unit financials
Appendix
Methodology
LIST OF TABLES
Table 1: BT Group financial performance
Table 2: BT financial performance by business unit
Table 1: BT Group financial performance
Table 2: BT financial performance by business unit
LIST OF FIGURES
Figure 1: Revenue growth versus opex growth for selected telcos
Figure 2: Openreach’s revenue split
Figure 3: BT’s staged approach to fiber rollout
Figure 4: BT Vision subscriber base
Figure 5: BTGS business structure
Figure 6: BT’s organizational structure
Figure 1: Revenue growth versus opex growth for selected telcos
Figure 2: Openreach’s revenue split
Figure 3: BT’s staged approach to fiber rollout
Figure 4: BT Vision subscriber base
Figure 5: BTGS business structure
Figure 6: BT’s organizational structure
