2020: a day in the life of a proactive customer-facing solution advisor

Date: March 22, 2010
Pages: 7
Price:
US$ 595.00
Publisher: Ovum
Report type: Strategic Report
Delivery: E-mail Delivery (PDF)
ID: 2E0701C6CB2EN
Leaflet:

Download PDF Leaflet

2020: a day in the life of a proactive customer-facing solution advisor
Alain Pellerin is a customer-facing technical consultant at VBCM, a Chinese manufacturer of control systems. VBCM is a large company with global operations. Alain is based in the French subsidiary branch in a north-west suburb of Paris. His job is to provide technical support for customers in the north-western region of France. He is a typical road warrior working for a global company; his working day starts early.
EXECUTIVE SUMMARY

IN A NUTSHELL

MORNING


6:30 (13:30 Beijing)
7:30 (14:30 Beijing)
7:45 (14:45 Beijing)
9:10 (16:10 Beijing)

AFTERNOON

12.30 (19:30 Beijing)
13:30 (20:30 Beijing)
13.50 (20:50 Beijing)
15.20 (22:20 Beijing)
16.10 (23:10 Beijing)
16.50 (23:50 Beijing)
17:45 (00:45 Beijing)

EVENING

20:00 (03:00 Beijing)
22:45 (05:45 Beijing)
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