Courier Market in India 2014
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The report highlights the analysis of the drivers and explains the factors for growth of the industry. Global Trade Boom, Growth in e-Tailing, Growing Business of Private Telecom Sector, Financial Institutions Dependence on Courier and Seasonal Business Upsurge Due to Occasions are the key drivers of this market. Top courier companies operating in India are specializing in secure and in-time delivery of Indian pharma products. The telecom sector is dependent on courier service largely for Sending postpaid connection bills, Bulk sim delivery in business houses and Sending important notices and intimations to customers. A commercial bank spends approximately INR 2.4 bn annually on courier to meet its business needs. Courier companies are normally hired by florists to deliver fresh flowers to clientele on birthdays, anniversaries and wedding occasions.
There are various challenges too that the courier industry faces, Poor Infrastructure, Poor Warehousing Facility, Delay in Clearances and High operating costs are the major challenges faced by the courier industry. A huge number of roadways in India are un-metalled that poses difficulty for courier service providers – almost 40% of villages do not have any access to all weather roads. Due to heavy cargo movement the customs at various international airports is unable to send detention memo for most of the detained parcels and this adversely affects courier service operators’ business. High level of competition in the industry limits the ability of courier companies to increase pricing and high level of operating costs coupled with the limited pricing power lead to low profitability for the industry overall
Some recent technology adoption in the courier industry is the use of GPS which is used for tracking location of goods carrying vehicles. Barcode technology is used to monitor flow of documents and other courier items at various points in from point of origin to point of delivery. RFID aids in smooth information flow between monitoring unit and on-duty delivery. The Indian Government has been operating postal and telegraph service through India Post since 1837 and has evolved over the years to provide fast and reliable service at par with other key players in the market. The Government of India is also considering setting up of dedicated cargo airports to tap the growing courier market.
The report highlights the analysis of the drivers and explains the factors for growth of the industry. Global Trade Boom, Growth in e-Tailing, Growing Business of Private Telecom Sector, Financial Institutions Dependence on Courier and Seasonal Business Upsurge Due to Occasions are the key drivers of this market. Top courier companies operating in India are specializing in secure and in-time delivery of Indian pharma products. The telecom sector is dependent on courier service largely for Sending postpaid connection bills, Bulk sim delivery in business houses and Sending important notices and intimations to customers. A commercial bank spends approximately INR 2.4 bn annually on courier to meet its business needs. Courier companies are normally hired by florists to deliver fresh flowers to clientele on birthdays, anniversaries and wedding occasions.
There are various challenges too that the courier industry faces, Poor Infrastructure, Poor Warehousing Facility, Delay in Clearances and High operating costs are the major challenges faced by the courier industry. A huge number of roadways in India are un-metalled that poses difficulty for courier service providers – almost 40% of villages do not have any access to all weather roads. Due to heavy cargo movement the customs at various international airports is unable to send detention memo for most of the detained parcels and this adversely affects courier service operators’ business. High level of competition in the industry limits the ability of courier companies to increase pricing and high level of operating costs coupled with the limited pricing power lead to low profitability for the industry overall
Some recent technology adoption in the courier industry is the use of GPS which is used for tracking location of goods carrying vehicles. Barcode technology is used to monitor flow of documents and other courier items at various points in from point of origin to point of delivery. RFID aids in smooth information flow between monitoring unit and on-duty delivery. The Indian Government has been operating postal and telegraph service through India Post since 1837 and has evolved over the years to provide fast and reliable service at par with other key players in the market. The Government of India is also considering setting up of dedicated cargo airports to tap the growing courier market.
Slide 1: Executive Summary
Macroeconomic Indicators
Slide 2: GDP at Factor Cost: Quarterly (2010-11, 2011-12, 2012-13, 2013-14), Inflation Rate: Monthly (Jul 2013 – Dec 2013)
Slide 3: Gross Fiscal Deficit: Monthly (Feb 2013 – Jul 2013), Exchange Rate: Half Yearly (Oct 2013 – Mar 2014)
Slide 4: Lending Rate: Annual (2008-09, 2009-10, 2010-11, 2011-12), Trade Balance: Annual (2010-11, 2011-12, 2012-13, 2013-14), FDI: Annual (2009-10, 2010-11, 2011-12, 2012-13)
Introduction
Slide 5-8: Logistics Sector Classification
Market Overview
Slide 9-17: Courier Industry – Overview, Courier Market Size and Growth (2013-2018e), Courier Vendors Categories – India, Revenue Split of Courier Sector - 2013, Segmentation By Type of Consignment (Value Wise) - 2013, Segmentation By Expanse of Operation (Value Wise) - 2013, Market Segmentation by Mode of Transportation of Courier, Sectors Critically Depending on Courier, Business Acquisition from Critical Courier Depending Sectors (2013), Courier Service Segmentation, Distribution channel
Business Model
Slide 18-20: Revenue Model Comparison – Courier Companies, Franchisee Model
Key Issues
Slide 21-26: Key Issues – Summary, Issue 1: e-Commerce setting up own delivery system to avoid the delays and mismanagement of consignments by courier companies, Issue 2: Telecom service providers encouraging customers to subscribe for e-billing and e-payment options, Issue 3: Increased internet accessibility has a direct negative impact on courier of confidential documents
Drivers & Challenges
Slide 27: Drivers and Challenges – Summary
Slide 28-34: Drivers
Slide 35-39: Challenges
Technology Adoption
Slide 40-48: Benefits of Technology Adoption, Bar Coding, GPS, RFID, Courier Tracking Technology, Handheld Mobile Solutions, Warehouse Management Solution, Indian Technology Providing Companies
Role of Government
Slide 49: Role of Government: Summary
Slide 50-54: Ensuring Competitiveness
Slide 55-56: Infrastructure Development
Slide 57-58: Foreign Direct Investment
Slide 59: India Post Office Amendment Bill
Slide 60: Laws
Slide 61: Prohibited Items in Courier
Role of EICI
Slide 62-68: Express Industry Council of India (EICI)
Competitive Landscape
Slide 69: Market Share of Major Courier Companies Operating in India
Slide 70: A comparison of rates prevailing in the market shows India Post’s prevailing much lower rates
Slide 71-74: Porter’s Five Forces Analysis
Slide 75: Public Trading Comparables, Top 3 Companies (FY 2013)
Slide 76-77: Competitive Benchmarking, Key Ratios of Top 3 Companies – Operational Basis (FY 2013)
Slide 78: Competitive Benchmarking, Key Ratios of Top 3 Companies – Financial Basis (FY 2013)
Slide 79-163: Major Players
Transactions
Slide 164-165: Transaction
Business Process
Slide 166-190: Businesses Processes in India
Strategic Recommendation
Slide 191-193: Strategic Recommendations
Appendix
Slide 194: Key Ratios Description
Slide 195: Sources of Information
Macroeconomic Indicators
Slide 2: GDP at Factor Cost: Quarterly (2010-11, 2011-12, 2012-13, 2013-14), Inflation Rate: Monthly (Jul 2013 – Dec 2013)
Slide 3: Gross Fiscal Deficit: Monthly (Feb 2013 – Jul 2013), Exchange Rate: Half Yearly (Oct 2013 – Mar 2014)
Slide 4: Lending Rate: Annual (2008-09, 2009-10, 2010-11, 2011-12), Trade Balance: Annual (2010-11, 2011-12, 2012-13, 2013-14), FDI: Annual (2009-10, 2010-11, 2011-12, 2012-13)
Introduction
Slide 5-8: Logistics Sector Classification
Market Overview
Slide 9-17: Courier Industry – Overview, Courier Market Size and Growth (2013-2018e), Courier Vendors Categories – India, Revenue Split of Courier Sector - 2013, Segmentation By Type of Consignment (Value Wise) - 2013, Segmentation By Expanse of Operation (Value Wise) - 2013, Market Segmentation by Mode of Transportation of Courier, Sectors Critically Depending on Courier, Business Acquisition from Critical Courier Depending Sectors (2013), Courier Service Segmentation, Distribution channel
Business Model
Slide 18-20: Revenue Model Comparison – Courier Companies, Franchisee Model
Key Issues
Slide 21-26: Key Issues – Summary, Issue 1: e-Commerce setting up own delivery system to avoid the delays and mismanagement of consignments by courier companies, Issue 2: Telecom service providers encouraging customers to subscribe for e-billing and e-payment options, Issue 3: Increased internet accessibility has a direct negative impact on courier of confidential documents
Drivers & Challenges
Slide 27: Drivers and Challenges – Summary
Slide 28-34: Drivers
Slide 35-39: Challenges
Technology Adoption
Slide 40-48: Benefits of Technology Adoption, Bar Coding, GPS, RFID, Courier Tracking Technology, Handheld Mobile Solutions, Warehouse Management Solution, Indian Technology Providing Companies
Role of Government
Slide 49: Role of Government: Summary
Slide 50-54: Ensuring Competitiveness
Slide 55-56: Infrastructure Development
Slide 57-58: Foreign Direct Investment
Slide 59: India Post Office Amendment Bill
Slide 60: Laws
Slide 61: Prohibited Items in Courier
Role of EICI
Slide 62-68: Express Industry Council of India (EICI)
Competitive Landscape
Slide 69: Market Share of Major Courier Companies Operating in India
Slide 70: A comparison of rates prevailing in the market shows India Post’s prevailing much lower rates
Slide 71-74: Porter’s Five Forces Analysis
Slide 75: Public Trading Comparables, Top 3 Companies (FY 2013)
Slide 76-77: Competitive Benchmarking, Key Ratios of Top 3 Companies – Operational Basis (FY 2013)
Slide 78: Competitive Benchmarking, Key Ratios of Top 3 Companies – Financial Basis (FY 2013)
Slide 79-163: Major Players
Transactions
Slide 164-165: Transaction
Business Process
Slide 166-190: Businesses Processes in India
Strategic Recommendation
Slide 191-193: Strategic Recommendations
Appendix
Slide 194: Key Ratios Description
Slide 195: Sources of Information
