United States, EU, Japan, China, India and Southeast Asia Telecom CRM Market Size, Status and Forecast 2021

September 2016 | 90 pages | ID: U6B5E82E090EN
QYResearch

Abstracts

Notes:

Production, means the output of Telecom CRM

Revenue, means the sales value of Telecom CRM

This report studies the global Telecom CRM market, analyzes and researches the Telecom CRM development status and forecast in United States, EU, Japan, China, India and Southeast Asia.
This report focuses on the top players in global market, like

• Oracle
• SAP AG
• Salesforce
• Microsoft Corp
• Ericsson
• Amdocs
• AsiaInfo
• bpm'online
• MAXIMIZER SERVICES
• Convergys Corp

Market segment by Regions/Countries, this report covers

• United States
• EU
• Japan
• China
• India
• Southeast Asia

Market segment by Application, Telecom CRM can be split into

• Application 1
• Application 2
• Application 3

Contents

United States, EU, Japan, China, India and Southeast Asia Telecom CRM Market Size, Status and Forecast 2021

1 INDUSTRY OVERVIEW OF TELECOM CRM

1.1 Telecom CRM Market Overview
  1.1.1 Telecom CRM Product Scope
  1.1.2 Market Status and Outlook
1.2 Global Telecom CRM Market Size and Analysis by Regions
  1.2.1 United States
  1.2.2 EU
  1.2.3 Japan
  1.2.4 China
  1.2.5 India
  1.2.6 Southeast Asia
1.3 Telecom CRM Market by End Users/Application
  1.3.1 Application
  1.3.2 Application
  1.3.3 Application

2 GLOBAL TELECOM CRM COMPETITION ANALYSIS BY PLAYERS

2.1 Telecom CRM Market Size (Value) by Players (2015-2016)
2.2 Competitive Status and Trend
  2.2.1 Market Concentration Rate
  2.2.2 Product/Service Differences
  2.2.3 New Entrants
  2.2.4 The Technology Trends in Future

3 COMPANY (TOP PLAYERS) PROFILES

3.1 Oracle
  3.1.1 Company Profile
  3.1.2 Main Business/Business Overview
  3.1.3 Products, Services and Solutions
  3.1.4 Telecom CRM Revenue (Value) (2011-2016)
  3.1.5 Recent Developments
3.2 SAP AG
  3.2.1 Company Profile
  3.2.2 Main Business/Business Overview
  3.2.3 Products, Services and Solutions
  3.2.4 Telecom CRM Revenue (Value) (2011-2016)
  3.2.5 Recent Developments
3.3 Salesforce
  3.3.1 Company Profile
  3.3.2 Main Business/Business Overview
  3.3.3 Products, Services and Solutions
  3.3.4 Telecom CRM Revenue (Value) (2011-2016)
  3.3.5 Recent Developments
3.4 Microsoft Corp
  3.4.1 Company Profile
  3.4.2 Main Business/Business Overview
  3.4.3 Products, Services and Solutions
  3.4.4 Telecom CRM Revenue (Value) (2011-2016)
  3.4.5 Recent Developments
3.5 Ericsson
  3.5.1 Company Profile
  3.5.2 Main Business/Business Overview
  3.5.3 Products, Services and Solutions
  3.5.4 Telecom CRM Revenue (Value) (2011-2016)
  3.5.5 Recent Developments
3.6 Amdocs
  3.6.1 Company Profile
  3.6.2 Main Business/Business Overview
  3.6.3 Products, Services and Solutions
  3.6.4 Telecom CRM Revenue (Value) (2011-2016)
  3.6.5 Recent Developments
3.7 AsiaInfo
  3.7.1 Company Profile
  3.7.2 Main Business/Business Overview
  3.7.3 Products, Services and Solutions
  3.7.4 Telecom CRM Revenue (Value) (2011-2016)
  3.7.5 Recent Developments
3.8 bpm'online
  3.8.1 Company Profile
  3.8.2 Main Business/Business Overview
  3.8.3 Products, Services and Solutions
  3.8.4 Telecom CRM Revenue (Value) (2011-2016)
  3.8.5 Recent Developments
3.9 MAXIMIZER SERVICES
  3.9.1 Company Profile
  3.9.2 Main Business/Business Overview
  3.9.3 Products, Services and Solutions
  3.9.4 Telecom CRM Revenue (Value) (2011-2016)
  3.9.5 Recent Developments
3.10 Convergys Corp
  3.10.1 Company Profile
  3.10.2 Main Business/Business Overview
  3.10.3 Products, Services and Solutions
  3.10.4 Telecom CRM Revenue (Value) (2011-2016)
  3.10.5 Recent Developments

4 GLOBAL TELECOM CRM MARKET SIZE BY APPLICATION (2011-2016)

4.1 Global Telecom CRM Market Size by Application (2011-2016)
4.2 Potential Application of Telecom CRM in Future
4.3 Top Consumer/End Users of Telecom CRM

5 UNITED STATES TELECOM CRM DEVELOPMENT STATUS AND OUTLOOK

5.1 United States Telecom CRM Market Size (2011-2016)
5.2 United States Telecom CRM Market Size and Market Share by Players (2015-2016)

6 EU TELECOM CRM DEVELOPMENT STATUS AND OUTLOOK

6.1 EU Telecom CRM Market Size (2011-2016)
6.2 EU Telecom CRM Market Size and Market Share by Players (2015-2016)

7 JAPAN TELECOM CRM DEVELOPMENT STATUS AND OUTLOOK

7.1 Japan Telecom CRM Market Size (2011-2016)
7.2 Japan Telecom CRM Market Size and Market Share by Players (2015-2016)

8 CHINA TELECOM CRM DEVELOPMENT STATUS AND OUTLOOK

8.1 China Telecom CRM Market Size (2011-2016)
8.2 China Telecom CRM Market Size and Market Share by Players (2015-2016)

9 INDIA TELECOM CRM DEVELOPMENT STATUS AND OUTLOOK

9.1 India Telecom CRM Market Size (2011-2016)
9.2 India Telecom CRM Market Size and Market Share by Players (2015-2016)

10 SOUTHEAST ASIA TELECOM CRM DEVELOPMENT STATUS AND OUTLOOK

10.1 Southeast Asia Telecom CRM Market Size (2011-2016)
10.2 Southeast Asia Telecom CRM Market Size and Market Share by Players (2015-2016)

11 MARKET FORECAST BY REGIONS AND APPLICATION (2016-2021)

11.1 Global Telecom CRM Market Size (Value) by Regions (2016-2021)
11.2 Global Telecom CRM Market Size (Value) by Application (2016-2021)
11.3 The Market Drivers in Future

12 TELECOM CRM MARKET DYNAMICS

12.1 Telecom CRM Market Opportunities
12.2 Telecom CRM Challenge and Risk
  12.2.1 Competition from Opponents
  12.2.2 Downside Risks of Economy
12.3 Telecom CRM Market Constraints and Threat
  12.3.1 Threat from Substitute
  12.3.2 Government Policy
  12.3.3 Technology Risks
12.4 Telecom CRM Market Driving Force
  12.4.1 Growing Demand from Emerging Markets
  12.4.2 Potential Application

13 MARKET EFFECT FACTORS ANALYSIS

13.1 Technology Progress/Risk
  13.1.1 Substitutes
  13.1.2 Technology Progress in Related Industry
13.2 Consumer Needs Trend/Customer Preference
13.3 External Environmental Change
  13.3.1 Economic Fluctuations
  13.3.2 Other Risk Factors

14 RESEARCH FINDING/CONCLUSION

15 APPENDIX

Author List
Disclosure Section
Research Methodology
Data Source
China Disclaimer

List Of Tables

LIST OF TABLES AND FIGURES

Figure Telecom CRM Product Scope
Figure Global Telecom CRM Market Size (2011-2016)
Table Global Telecom CRM Market Size and Growth Rate by Regions (2011-2016)
Figure Global Telecom CRM Market Share by Regions in 2015
Figure United States Telecom CRM Market Size and Growth Rate by Regions (2011-2016)
Figure EU Telecom CRM Market Size and Growth Rate by Regions (2011-2016)
Figure Japan Telecom CRM Market Size and Growth Rate by Regions (2011-2016)
Figure China Telecom CRM Market Size and Growth Rate by Regions (2011-2016)
Figure India Telecom CRM Market Size and Growth Rate by Regions (2011-2016)
Figure Southeast Asia Telecom CRM Market Size and Growth Rate by Regions (2011-2016)
Figure Global Telecom CRM Market Share by Application in 2015
Figure Telecom CRM Market Size and Growth Rate in Applications 1 (2011-2016)
Figure Telecom CRM Market Size and Growth Rate in Applications 2 (2011-2016)
Figure Telecom CRM Market Size and Growth Rate in Applications 3 (2011-2016)
Table Telecom CRM Market Size (Value) by Players (2015-2016)
Figure Telecom CRM Market Size Share by Players in 2015
Figure Telecom CRM Market Size Share by Players in 2016
Table Oracle Basic Information List
Table Telecom CRM Business Revenue of Oracle (2011-2016)
Figure Oracle Telecom CRM Business Revenue Market Share in 2015
Table SAP AG Basic Information List
Table Telecom CRM Business Revenue of SAP AG (2011-2016)
Figure SAP AG Telecom CRM Business Revenue Market Share in 2015
Table Salesforce Basic Information List
Table Telecom CRM Business Revenue of Salesforce (2011-2016)
Figure Salesforce Telecom CRM Business Revenue Market Share in 2015
Table Microsoft Corp Basic Information List
Table Telecom CRM Business Revenue of Microsoft Corp (2011-2016)
Figure Microsoft Corp Telecom CRM Business Revenue Market Share in 2015
Table Ericsson Basic Information List
Table Telecom CRM Business Revenue of Ericsson (2011-2016)
Figure Ericsson Telecom CRM Business Revenue Market Share in 2015
Table Amdocs Basic Information List
Table Telecom CRM Business Revenue of Amdocs (2011-2016)
Figure Amdocs Telecom CRM Business Revenue Market Share in 2015
Table AsiaInfo Basic Information List
Table Telecom CRM Business Revenue of AsiaInfo (2011-2016)
Figure AsiaInfo Telecom CRM Business Revenue Market Share in 2015
Table bpm'online Basic Information List
Table Telecom CRM Business Revenue of bpm'online (2011-2016)
Figure bpm'online Telecom CRM Business Revenue Market Share in 2015
Table MAXIMIZER SERVICES Basic Information List
Table Telecom CRM Business Revenue of MAXIMIZER SERVICES (2011-2016)
Figure MAXIMIZER SERVICES Telecom CRM Business Revenue Market Share in 2015
Table Convergys Corp Basic Information List
Table Telecom CRM Business Revenue of Convergys Corp (2011-2016)
Figure Convergys Corp Telecom CRM Business Revenue Market Share in 2015
Table Global Telecom CRM Market Size by Application (2011-2016)
Figure Global Telecom CRM Market Size by Application in 2011
Figure Global Telecom CRM Market Size by Application in 2012
Figure Global Telecom CRM Market Size by Application in 2013
Figure Global Telecom CRM Market Size by Application in 2014
Figure Global Telecom CRM Market Size by Application in 2015
Figure Global Telecom CRM Market Size by Application in 2016
Table Top Consumer/End Users of Telecom CRM
Figure United States Telecom CRM Market Size and Growth Rate by Regions (2011-2016)
Table United States Telecom CRM Market Size by Players (2011-2016)
Figure United States Telecom CRM Market Size Share by Players in 2015
Figure United States Telecom CRM Market Size Share by Players in 2016
Figure EU Telecom CRM Market Size and Growth Rate by Regions (2011-2016)
Table EU Telecom CRM Market Size by Players (2011-2016)
Figure EU Telecom CRM Market Size Share by Players in 2015
Figure EU Telecom CRM Market Size Share by Players in 2016
Figure Japan Telecom CRM Market Size and Growth Rate by Regions (2011-2016)
Table Japan Telecom CRM Market Size by Players (2011-2016)
Figure Japan Telecom CRM Market Size Share by Players in 2015
Figure Japan Telecom CRM Market Size Share by Players in 2016
Figure China Telecom CRM Market Size and Growth Rate by Regions (2011-2016)
Table China Telecom CRM Market Size by Players (2011-2016)
Figure China Telecom CRM Market Size Share by Players in 2015
Figure China Telecom CRM Market Size Share by Players in 2016
Figure India Telecom CRM Market Size and Growth Rate by Regions (2011-2016)
Table India Telecom CRM Market Size by Players (2011-2016)
Figure India Telecom CRM Market Size Share by Players in 2015
Figure India Telecom CRM Market Size Share by Players in 2016
Figure Southeast Asia Telecom CRM Market Size and Growth Rate by Regions (2011-2016)
Table Southeast Asia Telecom CRM Market Size by Players (2011-2016)
Figure Southeast Asia Telecom CRM Market Size Share by Players in 2015
Figure Southeast Asia Telecom CRM Market Size Share by Players in 2016
Figure Global Telecom CRM Market Size (Value) by Regions (2016-2021)
Table Global Telecom CRM Market Size by Regions (2016-2021)
Figure Global Telecom CRM Market Size Share by Regions in 2017
Figure Global Telecom CRM Market Size Share by Regions in 2021
Table Global Telecom CRM Market Size by Application (2016-2021)
Figure Global Telecom CRM Market Size by Application in 2017
Figure Global Telecom CRM Market Size by Application in 2021