Self-Checkout Terminals: Market Research Report
This report analyzes the worldwide markets for Self-Checkout Terminals in Units.
The report provides separate comprehensive analytics for the US, Canada, Japan, Europe, Asia-Pacific, and Rest of World.
Annual estimates and forecasts are provided for the period 2008 through 2017.
The report profiles 20 companies including many key and niche players such as Fujitsu Frontech North America, Inc ., IBM Corporation, NCR Corporation, Pan-Oston Company, and Wincor Nixdorf International GmbH.
Market data and analytics are derived from primary and secondary research.
Company profiles are mostly extracted from URL research and reported select online sources.
The report provides separate comprehensive analytics for the US, Canada, Japan, Europe, Asia-Pacific, and Rest of World.
Annual estimates and forecasts are provided for the period 2008 through 2017.
The report profiles 20 companies including many key and niche players such as Fujitsu Frontech North America, Inc ., IBM Corporation, NCR Corporation, Pan-Oston Company, and Wincor Nixdorf International GmbH.
Market data and analytics are derived from primary and secondary research.
Company profiles are mostly extracted from URL research and reported select online sources.
1. INTRODUCTION, METHODOLOGY & PRODUCT DEFINITIONS
Study Reliability and Reporting Limitations
Disclaimers
Data Interpretation & Reporting Level
Quantitative Techniques & Analytics
Product Definitions and Scope of Study
2.INDUSTRY OVERVIEW
Self-Service Gains Traction
Current and Future Analysis
Market Scenario
Emerging Markets Yet to Embrace Self-Checkout Technology
A Concentrated Global SCO Terminals Market
Quick Facts on Self-Checkout Terminals
Factors that Suggest Self-Checkout is Appropriate for a Store
3.TRENDS AND ISSUES
Concept of Self-Service Gains Foothold in the Retail Market
Food Retail Stores- Largest End-User of SCO Terminals
Security Concerns Continue to Dodge Complete Acceptance for SCOs
Reduced Costs Encourage Increased Uptake of SCO Terminals
Retailers Strive Hard to Woo Reluctant Customers
Prior Self-Service Experience Spruces Up SCO Usage
SCO Terminals Drive Down Number of Impulse Purchases
Urgent Need for Reconciling Labor Issues Prior to Total Acceptance
Small-Sized Businesses Yet to Embrace the Self-Service Concept
SCO Terminals: Not an Immediate Replacement of Traditional POS Systems
Increased Reliability of Terminals
Libraries: Non-Retail Avenue for SCO Terminals
Trained Staff Play a Vital Role in Promoting Usage
Issue of Customer Service Continue to Plague Widespread Adoption
Monitoring of Illegal Alcoholic Purchase May Be Outside SCO Purview
RFID Integrated Self-Checkout Terminals to Revolutionize Industry
Support Services Aid in Greater Implementation and Acceptance
4.OVERVIEW OF INTERACTIVE KIOSKS LANDSCAPE
Self Service Kiosks in Retail Industry
A Versatile Machine for Enhanced Customer Experience
Enables Higher Employee Efficiency Levels
Do-it-Yourself: The New Mantra in Retail
Self Service Synonymous to Self-Service
Demand for Self-Service Kiosk Technologies Soars
5.RETAILER STRATEGIC INSIGHTS FOR SCOS
Merits and Demerits of SCO Terminals
Strategic Retailer Insights
Consensus on Implementation
Assessment
Training
Promotion
Customer Feedback
Retailer Inhibitions
ROI Period
Employee Intervention
Impulse Purchases
Security Concerns
Consistency
Collaboration
Location
Key Decisions
6.PRODUCT OVERVIEW
Self-Checkout Terminals
Working of Self-Checkout Terminals
End-Use Areas for Self-Checkout Terminals
Kiosk
Self-Service Kiosks
Common self-service kiosks
Benefits of adopting self-service kiosks for retailers
Advantages of using self-service kiosks for customers
Self-Service, Payment Acceptance Kiosks
Postal Kiosks
Food Ordering Kiosks
Check-In Kiosks
Ticketing Kiosks
7.PRODUCT INTRODUCTIONS/INNOVATIONS
Toshiba Develops Advanced SCO System
IBM Launches Fully Modular SCO System
AisleBuyer Unveils Multi-Channel Checkout Solution for Android and iPhone
Fujitsu Launches Advantage Checkout System
ECRS Unveils QUICKcheck kiosk
NCR releases Advanced SelfServ Checkout Software
NCR Corporation Unveils NCR SelfServ Checkout Enterprise Suite
Pan-Oston Launches Utopia EZ Lane
AisleBuyerTM Introduces New Technology Platform
Pan-Oston Unveils New Model of Utopia Self Checkout
Fujitsu Rolls Out U-Scan Genesis Mini-Carousel Unit
Evolution Robotics Retail Unveils Advanced LaneHawk System
Wincor Nixdorf Introduces SCO System with Tower Line 150
IBM Unveils AnyPlace SCO Technology
NCR Introduces New Version of FastLane SCO System
Fujitsu Unveils U-Scan Genesis SCO System with Cash-Recycling Mechanism
8.RECENT INDUSTRY ACTIVITY
FairPrice Supermarket Chain to Install SCO Systems
Starmount and AisleBuyer Join Forces to Offer Mobile Selling and SCO Solutions
Tesco to Introduce Handheld SCO Scanner
NCR Installs SelfServ Checkout System
Lawson to Implement SCO Systems
NCR Acquires Mobiqa
X2 Computing Secures Contract to Upgrade SCO System of Waitrose Supermarket Chain
IBM Germany Selects Artema Modular for SCO System
Intel to Develop Retail Self Service Devices
NCR Acquires Netkey’s Digital Signage and Kiosk Solutions
NCR Corporation Collaborates with ITG to Offer SCO System for Libraries
9.FOCUS ON SELECT GLOBAL PLAYERS
Fujitsu Frontech North America, Inc (US)
IBM Corporation (US)
NCR Corporation (US)
Pan-Oston Company (US)
Wincor Nixdorf International GmbH (Germany)
10.GLOBAL MARKET PERSPECTIVE
11.THE UNITED STATES
A. MARKET ANALYSIS
Outlook
Major Highlights
Self-Service: Making Life Simpler
Kiosks Market
Select US Retailers Migrating Back to Cashier-Checkout Concept
Product Introductions/Innovations
Recent Industry Activity
Select Players
B. MARKET ANALYTICS
12.CANADA
A. MARKET ANALYSIS
Outlook
B. MARKET ANALYTICS
13.JAPAN
A. MARKET ANALYSIS
Outlook
SCOs in Japan: A Lucrative Growth Avenue
Product Introductions/Innovations
Recent Industry Activity
B. MARKET ANALYTICS
14.EUROPE
A. MARKET ANALYSIS
Outlook
Major Highlights
Kiosk Systems in Europe
B. MARKET ANALYTICS
14A.FRANCE
A. MARKET ANALYSIS
Outlook
B. MARKET ANALYTICS
14B.GERMANY
A. MARKET ANALYSIS
Outlook
Product Introductions/Innovations
Recent Industry Activity
Select Player
B. MARKET ANALYTICS
14C.ITALY
A. MARKET ANALYSIS
Outlook
B. MARKET ANALYTICS
14D.THE UNITED KINGDOM
A. MARKET ANALYSIS
Outlook
Recent Industry Activity
B. MARKET ANALYTICS
14E.REST OF EUROPE
A. MARKET ANALYSIS
Outlook
Recent Industry Activity
B. MARKET ANALYTICS
15.ASIA-PACIFIC
A. MARKET ANALYSIS
Outlook
Major Highlights
Tracing Growth in the Asia-Pacific Retail Industry
Rising Popularity of Hypermarkets in Asia
Private Labels Yet to Gain Ground
Emerging Retail Trends in Asia
Shopping No More Forte of the Fairer Sex
Online Shopping Gaining Traction in Asia
Large Retailers Focus on Multi-Format Strategy
Select Market Analysis
China
Weak Prospects for China’s Self-Service Cafeteria Market
Retail Market Slow to Adopt Self-Service Systems
India
Indian Retailers Keen to Adopt Self-Service Technology
Recent Industry Activity
B. MARKET ANALYTICS
16.REST OF WORLD
A. MARKET ANALYSIS
Outlook
B. MARKET ANALYTICS
Total Companies Profiled: 20 (including Divisions/Subsidiaries - 24)
Region/CountryPlayers
The United States
Canada
Japan
Europe
Germany
The United Kingdom
Rest of Europe
Latin America
Study Reliability and Reporting Limitations
Disclaimers
Data Interpretation & Reporting Level
Quantitative Techniques & Analytics
Product Definitions and Scope of Study
2.INDUSTRY OVERVIEW
Self-Service Gains Traction
Current and Future Analysis
Market Scenario
Emerging Markets Yet to Embrace Self-Checkout Technology
A Concentrated Global SCO Terminals Market
Quick Facts on Self-Checkout Terminals
Factors that Suggest Self-Checkout is Appropriate for a Store
3.TRENDS AND ISSUES
Concept of Self-Service Gains Foothold in the Retail Market
Food Retail Stores- Largest End-User of SCO Terminals
Security Concerns Continue to Dodge Complete Acceptance for SCOs
Reduced Costs Encourage Increased Uptake of SCO Terminals
Retailers Strive Hard to Woo Reluctant Customers
Prior Self-Service Experience Spruces Up SCO Usage
SCO Terminals Drive Down Number of Impulse Purchases
Urgent Need for Reconciling Labor Issues Prior to Total Acceptance
Small-Sized Businesses Yet to Embrace the Self-Service Concept
SCO Terminals: Not an Immediate Replacement of Traditional POS Systems
Increased Reliability of Terminals
Libraries: Non-Retail Avenue for SCO Terminals
Trained Staff Play a Vital Role in Promoting Usage
Issue of Customer Service Continue to Plague Widespread Adoption
Monitoring of Illegal Alcoholic Purchase May Be Outside SCO Purview
RFID Integrated Self-Checkout Terminals to Revolutionize Industry
Support Services Aid in Greater Implementation and Acceptance
4.OVERVIEW OF INTERACTIVE KIOSKS LANDSCAPE
Self Service Kiosks in Retail Industry
A Versatile Machine for Enhanced Customer Experience
Enables Higher Employee Efficiency Levels
Do-it-Yourself: The New Mantra in Retail
Self Service Synonymous to Self-Service
Demand for Self-Service Kiosk Technologies Soars
5.RETAILER STRATEGIC INSIGHTS FOR SCOS
Merits and Demerits of SCO Terminals
Strategic Retailer Insights
Consensus on Implementation
Assessment
Training
Promotion
Customer Feedback
Retailer Inhibitions
ROI Period
Employee Intervention
Impulse Purchases
Security Concerns
Consistency
Collaboration
Location
Key Decisions
6.PRODUCT OVERVIEW
Self-Checkout Terminals
Working of Self-Checkout Terminals
End-Use Areas for Self-Checkout Terminals
Kiosk
Self-Service Kiosks
Common self-service kiosks
Benefits of adopting self-service kiosks for retailers
Advantages of using self-service kiosks for customers
Self-Service, Payment Acceptance Kiosks
Postal Kiosks
Food Ordering Kiosks
Check-In Kiosks
Ticketing Kiosks
7.PRODUCT INTRODUCTIONS/INNOVATIONS
Toshiba Develops Advanced SCO System
IBM Launches Fully Modular SCO System
AisleBuyer Unveils Multi-Channel Checkout Solution for Android and iPhone
Fujitsu Launches Advantage Checkout System
ECRS Unveils QUICKcheck kiosk
NCR releases Advanced SelfServ Checkout Software
NCR Corporation Unveils NCR SelfServ Checkout Enterprise Suite
Pan-Oston Launches Utopia EZ Lane
AisleBuyerTM Introduces New Technology Platform
Pan-Oston Unveils New Model of Utopia Self Checkout
Fujitsu Rolls Out U-Scan Genesis Mini-Carousel Unit
Evolution Robotics Retail Unveils Advanced LaneHawk System
Wincor Nixdorf Introduces SCO System with Tower Line 150
IBM Unveils AnyPlace SCO Technology
NCR Introduces New Version of FastLane SCO System
Fujitsu Unveils U-Scan Genesis SCO System with Cash-Recycling Mechanism
8.RECENT INDUSTRY ACTIVITY
FairPrice Supermarket Chain to Install SCO Systems
Starmount and AisleBuyer Join Forces to Offer Mobile Selling and SCO Solutions
Tesco to Introduce Handheld SCO Scanner
NCR Installs SelfServ Checkout System
Lawson to Implement SCO Systems
NCR Acquires Mobiqa
X2 Computing Secures Contract to Upgrade SCO System of Waitrose Supermarket Chain
IBM Germany Selects Artema Modular for SCO System
Intel to Develop Retail Self Service Devices
NCR Acquires Netkey’s Digital Signage and Kiosk Solutions
NCR Corporation Collaborates with ITG to Offer SCO System for Libraries
9.FOCUS ON SELECT GLOBAL PLAYERS
Fujitsu Frontech North America, Inc (US)
IBM Corporation (US)
NCR Corporation (US)
Pan-Oston Company (US)
Wincor Nixdorf International GmbH (Germany)
10.GLOBAL MARKET PERSPECTIVE
Table 1. World Recent Past, Current and Future Analysis for Self-Checkout Terminals by Geographic Region – US, Canada, Japan, Europe, Asia-Pacific (excluding Japan) and Rest of World Markets Independently Analyzed with Cumulative Installations in Units for Years 2008 through 2017 (includes corresponding Graph/Chart)
Table 2. World 10-Year Perspective for Self-Checkout Terminals by Geographic Region – Percentage Breakdown of Cumulative Unit Installations for US, Canada, Japan, Europe, Asia-Pacific (excluding Japan) and Rest of World Markets for Years 2008, 2011 & 2017 (includes corresponding Graph/Chart)
11.THE UNITED STATES
A. MARKET ANALYSIS
Outlook
Major Highlights
Self-Service: Making Life Simpler
Kiosks Market
Table 3. North American Kiosk Market (2010): Percentage Breakdown of Shipments by Kiosk Type-Self-Checkout Terminals, Ticketing Kiosks, Check-In Kiosks, Food Ordering Kiosks and Other Retail Kiosks (includes corresponding Graph/Chart)
Select US Retailers Migrating Back to Cashier-Checkout Concept
Product Introductions/Innovations
Recent Industry Activity
Select Players
B. MARKET ANALYTICS
Table 4. US Recent Past, Current and Future Analysis for Self-Checkout Terminals Independently Analyzed with Cumulative Installations in Units for Years 2008 through 2017 (includes corresponding Graph/Chart)
12.CANADA
A. MARKET ANALYSIS
Outlook
B. MARKET ANALYTICS
Table 5. Canadian Recent Past, Current and Future Analysis for Self-Checkout Terminals Independently Analyzed with Cumulative Installations in Units for Years 2008 through 2017 (includes corresponding Graph/Chart)
13.JAPAN
A. MARKET ANALYSIS
Outlook
SCOs in Japan: A Lucrative Growth Avenue
Product Introductions/Innovations
Recent Industry Activity
B. MARKET ANALYTICS
Table 6. Japanese Recent Past, Current and Future Analysis for Self-Checkout Terminals Independently Analyzed with Cumulative Installations in Units for Years 2008 through 2017 (includes corresponding Graph/Chart)
14.EUROPE
A. MARKET ANALYSIS
Outlook
Major Highlights
Kiosk Systems in Europe
B. MARKET ANALYTICS
Table 7. European Recent Past, Current and Future Analysis for Self-Checkout Terminals by Geographic Region – France, Germany, Italy, UK and Rest of Europe Markets Independently Analyzed with Cumulative Installations in Units for Years 2008 through 2017 (includes corresponding Graph/Chart)
Table 8. European 10-Year Perspective for Self-Checkout Terminals by Geographic Region – Percentage Breakdown of Cumulative Unit Installations for France, Germany, Italy, UK and Rest of Europe Markets for Years 2008, 2011 & 2017 (includes corresponding Graph/Chart)
14A.FRANCE
A. MARKET ANALYSIS
Outlook
B. MARKET ANALYTICS
Table 9. French Recent Past, Current and Future Analysis for Self-Checkout Terminals Independently Analyzed with Cumulative Installations in Units for Years 2008 through 2017 (includes corresponding Graph/Chart)
14B.GERMANY
A. MARKET ANALYSIS
Outlook
Product Introductions/Innovations
Recent Industry Activity
Select Player
B. MARKET ANALYTICS
Table 10. Germany Recent Past, Current and Future Analysis for Self-Checkout Terminals Independently Analyzed with Cumulative Installations in Units for Years 2008 through 2017 (includes corresponding Graph/Chart)
14C.ITALY
A. MARKET ANALYSIS
Outlook
B. MARKET ANALYTICS
Table 11. Italian Recent Past, Current and Future Analysis for Self-Checkout Terminals Independently Analyzed with Cumulative Installations in Units for Years 2008 through 2017 (includes corresponding Graph/Chart)
14D.THE UNITED KINGDOM
A. MARKET ANALYSIS
Outlook
Recent Industry Activity
B. MARKET ANALYTICS
Table 12. UK Recent Past, Current and Future Analysis for Self-Checkout Terminals Independently Analyzed with Cumulative Installations in Units for Years 2008 through 2017 (includes corresponding Graph/Chart)
14E.REST OF EUROPE
A. MARKET ANALYSIS
Outlook
Recent Industry Activity
B. MARKET ANALYTICS
Table 13. Rest of Europe Recent Past, Current and Future Analysis for Self-Checkout Terminals Independently Analyzed with Cumulative Installations in Units for Years 2008 through 2017 (includes corresponding Graph/Chart)
15.ASIA-PACIFIC
A. MARKET ANALYSIS
Outlook
Major Highlights
Tracing Growth in the Asia-Pacific Retail Industry
Table 14. Asian Grocery Sales (2001-2010): Percentage Share Breakdown of Grocery Sales through Retail Channels – Traditional Counter Service and Modern Self Service Trade (includes corresponding Graph/Chart)
Table 15. Asia-Pacific Retail Trade – A Market Share Comparison of Modern Retail Channels (Self-Service Outlets) and Traditional Wet Markets Over the Years 2002, 2008 and 2010 by Country -China, Korea, Taiwan and Hong Kong (includes corresponding Graph/Chart)
Rising Popularity of Hypermarkets in Asia
Private Labels Yet to Gain Ground
Emerging Retail Trends in Asia
Shopping No More Forte of the Fairer Sex
Online Shopping Gaining Traction in Asia
Large Retailers Focus on Multi-Format Strategy
Select Market Analysis
China
Weak Prospects for China’s Self-Service Cafeteria Market
Retail Market Slow to Adopt Self-Service Systems
India
Indian Retailers Keen to Adopt Self-Service Technology
Recent Industry Activity
B. MARKET ANALYTICS
Table 16. Asia-Pacific Recent Past, Current and Future Analysis for Self-Checkout Terminals Independently Analyzed with Cumulative Installations in Units for Years 2008 through 2017 (includes corresponding Graph/Chart)
16.REST OF WORLD
A. MARKET ANALYSIS
Outlook
B. MARKET ANALYTICS
Table 17. Rest of World Recent Past, Current and Future Analysis for Self-Checkout Terminals Independently Analyzed with Cumulative Installations in Units for Years 2008 through 2017 (includes corresponding Graph/Chart)
Total Companies Profiled: 20 (including Divisions/Subsidiaries - 24)
Region/CountryPlayers
The United States
Canada
Japan
Europe
Germany
The United Kingdom
Rest of Europe
Latin America