Global Service Delivery Automation Market 2018 by Manufacturers, Countries, Type and Application, Forecast to 2023
Service delivery automation, or SDA, is an umbrella term for the technologies that automate a series of human actions in a business or IT process. It can be used to: Search websites and gather pertinent information. Administer purchase orders and invoices.
SCOPE OF THE REPORT:
This report studies the Service Delivery Automation market status and outlook of Global and major regions, from angles of players, countries, product types and end industries; this report analyzes the top players in global market, and splits the Service Delivery Automation market by product type and applications/end industries.
North America accounted for the largest share of the global service delivery automation market due to the implementation of service delivery automation solutions across varied industries in this region. However, major growth will be witnessed in the Asia-Pacific region, mainly attributed to the increasing adoption of service delivery automation solutions across India, China, Japan, and South Korea. The market in the Latin American and MEA regions is growing at a comparatively slower rate due to lack of commercialization of technologies.
The global Service Delivery Automation market is valued at 1870 million USD in 2017 and is expected to reach 8050 million USD by the end of 2023, growing at a CAGR of 27.6% between 2017 and 2023.
The Asia-Pacific will occupy for more market share in following years, especially in China, also fast growing India and Southeast Asia regions.
North America, especially The United States, will still play an important role which cannot be ignored. Any changes from United States might affect the development trend of Service Delivery Automation.
Europe also play important roles in global market, with market size of xx million USD in 2017 and will be xx million USD in 2023, with a CAGR of xx%.
Market Segment by Companies, this report covers
SCOPE OF THE REPORT:
This report studies the Service Delivery Automation market status and outlook of Global and major regions, from angles of players, countries, product types and end industries; this report analyzes the top players in global market, and splits the Service Delivery Automation market by product type and applications/end industries.
North America accounted for the largest share of the global service delivery automation market due to the implementation of service delivery automation solutions across varied industries in this region. However, major growth will be witnessed in the Asia-Pacific region, mainly attributed to the increasing adoption of service delivery automation solutions across India, China, Japan, and South Korea. The market in the Latin American and MEA regions is growing at a comparatively slower rate due to lack of commercialization of technologies.
The global Service Delivery Automation market is valued at 1870 million USD in 2017 and is expected to reach 8050 million USD by the end of 2023, growing at a CAGR of 27.6% between 2017 and 2023.
The Asia-Pacific will occupy for more market share in following years, especially in China, also fast growing India and Southeast Asia regions.
North America, especially The United States, will still play an important role which cannot be ignored. Any changes from United States might affect the development trend of Service Delivery Automation.
Europe also play important roles in global market, with market size of xx million USD in 2017 and will be xx million USD in 2023, with a CAGR of xx%.
Market Segment by Companies, this report covers
- IBM
- Uipath SRL
- Ipsoft
- Blue Prism
- Xerox
- Nice Systems
- Celaton Limited
- Openspan
- Automation Anywhere
- Arago
- Genfour
- Exilant Technologies
- Softomotive
- Sutherland Global Services
- North America (United States, Canada and Mexico)
- Europe (Germany, France, UK, Russia and Italy)
- Asia-Pacific (China, Japan, Korea, India and Southeast Asia)
- South America (Brazil, Argentina, Colombia)
- Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa)
- IT Process Automation
- Business Process Automation
- BFSI
- IT, Telecommunication & Media
- Travel, Hospitality & Transportation
- Retail & Consumer Goods
- Healthcare & Pharmaceuticals
- Manufacturing & Logistics
- Others
1 SERVICE DELIVERY AUTOMATION MARKET OVERVIEW
1.1 Product Overview and Scope of Service Delivery Automation
1.2 Classification of Service Delivery Automation by Types
1.2.1 Global Service Delivery Automation Revenue Comparison by Types (2017-2023)
1.2.2 Global Service Delivery Automation Revenue Market Share by Types in 2017
1.2.3 IT Process Automation
1.2.4 Business Process Automation
1.3 Global Service Delivery Automation Market by Application
1.3.1 Global Service Delivery Automation Market Size and Market Share Comparison by Applications (2013-2023)
1.3.2 BFSI
1.3.3 IT, Telecommunication & Media
1.3.4 Travel, Hospitality & Transportation
1.3.5 Retail & Consumer Goods
1.3.6 Healthcare & Pharmaceuticals
1.3.7 Manufacturing & Logistics
1.3.8 Others
1.4 Global Service Delivery Automation Market by Regions
1.4.1 Global Service Delivery Automation Market Size (Million USD) Comparison by Regions (2013-2023)
1.4.1 North America (USA, Canada and Mexico) Service Delivery Automation Status and Prospect (2013-2023)
1.4.2 Europe (Germany, France, UK, Russia and Italy) Service Delivery Automation Status and Prospect (2013-2023)
1.4.3 Asia-Pacific (China, Japan, Korea, India and Southeast Asia) Service Delivery Automation Status and Prospect (2013-2023)
1.4.4 South America (Brazil, Argentina, Colombia) Service Delivery Automation Status and Prospect (2013-2023)
1.4.5 Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa) Service Delivery Automation Status and Prospect (2013-2023)
1.5 Global Market Size of Service Delivery Automation (2013-2023)
2 MANUFACTURERS PROFILES
2.1 IBM
2.1.1 Business Overview
2.1.2 Service Delivery Automation Type and Applications
2.1.2.1 Product A
2.1.2.2 Product B
2.1.3 IBM Service Delivery Automation Revenue, Gross Margin and Market Share (2016-2017)
2.2 Uipath SRL
2.2.1 Business Overview
2.2.2 Service Delivery Automation Type and Applications
2.2.2.1 Product A
2.2.2.2 Product B
2.2.3 Uipath SRL Service Delivery Automation Revenue, Gross Margin and Market Share (2016-2017)
2.3 Ipsoft
2.3.1 Business Overview
2.3.2 Service Delivery Automation Type and Applications
2.3.2.1 Product A
2.3.2.2 Product B
2.3.3 Ipsoft Service Delivery Automation Revenue, Gross Margin and Market Share (2016-2017)
2.4 Blue Prism
2.4.1 Business Overview
2.4.2 Service Delivery Automation Type and Applications
2.4.2.1 Product A
2.4.2.2 Product B
2.4.3 Blue Prism Service Delivery Automation Revenue, Gross Margin and Market Share (2016-2017)
2.5 Xerox
2.5.1 Business Overview
2.5.2 Service Delivery Automation Type and Applications
2.5.2.1 Product A
2.5.2.2 Product B
2.5.3 Xerox Service Delivery Automation Revenue, Gross Margin and Market Share (2016-2017)
2.6 Nice Systems
2.6.1 Business Overview
2.6.2 Service Delivery Automation Type and Applications
2.6.2.1 Product A
2.6.2.2 Product B
2.6.3 Nice Systems Service Delivery Automation Revenue, Gross Margin and Market Share (2016-2017)
2.7 Celaton Limited
2.7.1 Business Overview
2.7.2 Service Delivery Automation Type and Applications
2.7.2.1 Product A
2.7.2.2 Product B
2.7.3 Celaton Limited Service Delivery Automation Revenue, Gross Margin and Market Share (2016-2017)
2.8 Openspan
2.8.1 Business Overview
2.8.2 Service Delivery Automation Type and Applications
2.8.2.1 Product A
2.8.2.2 Product B
2.8.3 Openspan Service Delivery Automation Revenue, Gross Margin and Market Share (2016-2017)
2.9 Automation Anywhere
2.9.1 Business Overview
2.9.2 Service Delivery Automation Type and Applications
2.9.2.1 Product A
2.9.2.2 Product B
2.9.3 Automation Anywhere Service Delivery Automation Revenue, Gross Margin and Market Share (2016-2017)
2.10 Arago
2.10.1 Business Overview
2.10.2 Service Delivery Automation Type and Applications
2.10.2.1 Product A
2.10.2.2 Product B
2.10.3 Arago Service Delivery Automation Revenue, Gross Margin and Market Share (2016-2017)
2.11 Genfour
2.11.1 Business Overview
2.11.2 Service Delivery Automation Type and Applications
2.11.2.1 Product A
2.11.2.2 Product B
2.11.3 Genfour Service Delivery Automation Revenue, Gross Margin and Market Share (2016-2017)
2.12 Exilant Technologies
2.12.1 Business Overview
2.12.2 Service Delivery Automation Type and Applications
2.12.2.1 Product A
2.12.2.2 Product B
2.12.3 Exilant Technologies Service Delivery Automation Revenue, Gross Margin and Market Share (2016-2017)
2.13 Softomotive
2.13.1 Business Overview
2.13.2 Service Delivery Automation Type and Applications
2.13.2.1 Product A
2.13.2.2 Product B
2.13.3 Softomotive Service Delivery Automation Revenue, Gross Margin and Market Share (2016-2017)
2.14 Sutherland Global Services
2.14.1 Business Overview
2.14.2 Service Delivery Automation Type and Applications
2.14.2.1 Product A
2.14.2.2 Product B
2.14.3 Sutherland Global Services Service Delivery Automation Revenue, Gross Margin and Market Share (2016-2017)
3 GLOBAL SERVICE DELIVERY AUTOMATION MARKET COMPETITION, BY PLAYERS
3.1 Global Service Delivery Automation Revenue and Share by Players (2013-2018)
3.2 Market Concentration Rate
3.2.1 Top 5 Service Delivery Automation Players Market Share
3.2.2 Top 10 Service Delivery Automation Players Market Share
3.3 Market Competition Trend
4 GLOBAL SERVICE DELIVERY AUTOMATION MARKET SIZE BY REGIONS
4.1 Global Service Delivery Automation Revenue and Market Share by Regions
4.2 North America Service Delivery Automation Revenue and Growth Rate (2013-2018)
4.3 Europe Service Delivery Automation Revenue and Growth Rate (2013-2018)
4.4 Asia-Pacific Service Delivery Automation Revenue and Growth Rate (2013-2018)
4.5 South America Service Delivery Automation Revenue and Growth Rate (2013-2018)
4.6 Middle East and Africa Service Delivery Automation Revenue and Growth Rate (2013-2018)
5 NORTH AMERICA SERVICE DELIVERY AUTOMATION REVENUE BY COUNTRIES
5.1 North America Service Delivery Automation Revenue by Countries (2013-2018)
5.2 USA Service Delivery Automation Revenue and Growth Rate (2013-2018)
5.3 Canada Service Delivery Automation Revenue and Growth Rate (2013-2018)
5.4 Mexico Service Delivery Automation Revenue and Growth Rate (2013-2018)
6 EUROPE SERVICE DELIVERY AUTOMATION REVENUE BY COUNTRIES
6.1 Europe Service Delivery Automation Revenue by Countries (2013-2018)
6.2 Germany Service Delivery Automation Revenue and Growth Rate (2013-2018)
6.3 UK Service Delivery Automation Revenue and Growth Rate (2013-2018)
6.4 France Service Delivery Automation Revenue and Growth Rate (2013-2018)
6.5 Russia Service Delivery Automation Revenue and Growth Rate (2013-2018)
6.6 Italy Service Delivery Automation Revenue and Growth Rate (2013-2018)
7 ASIA-PACIFIC SERVICE DELIVERY AUTOMATION REVENUE BY COUNTRIES
7.1 Asia-Pacific Service Delivery Automation Revenue by Countries (2013-2018)
7.2 China Service Delivery Automation Revenue and Growth Rate (2013-2018)
7.3 Japan Service Delivery Automation Revenue and Growth Rate (2013-2018)
7.4 Korea Service Delivery Automation Revenue and Growth Rate (2013-2018)
7.5 India Service Delivery Automation Revenue and Growth Rate (2013-2018)
7.6 Southeast Asia Service Delivery Automation Revenue and Growth Rate (2013-2018)
8 SOUTH AMERICA SERVICE DELIVERY AUTOMATION REVENUE BY COUNTRIES
8.1 South America Service Delivery Automation Revenue by Countries (2013-2018)
8.2 Brazil Service Delivery Automation Revenue and Growth Rate (2013-2018)
8.3 Argentina Service Delivery Automation Revenue and Growth Rate (2013-2018)
8.4 Colombia Service Delivery Automation Revenue and Growth Rate (2013-2018)
9 MIDDLE EAST AND AFRICA REVENUE SERVICE DELIVERY AUTOMATION BY COUNTRIES
9.1 Middle East and Africa Service Delivery Automation Revenue by Countries (2013-2018)
9.2 Saudi Arabia Service Delivery Automation Revenue and Growth Rate (2013-2018)
9.3 UAE Service Delivery Automation Revenue and Growth Rate (2013-2018)
9.4 Egypt Service Delivery Automation Revenue and Growth Rate (2013-2018)
9.5 Nigeria Service Delivery Automation Revenue and Growth Rate (2013-2018)
9.6 South Africa Service Delivery Automation Revenue and Growth Rate (2013-2018)
10 GLOBAL SERVICE DELIVERY AUTOMATION MARKET SEGMENT BY TYPE
10.1 Global Service Delivery Automation Revenue and Market Share by Type (2013-2018)
10.2 Global Service Delivery Automation Market Forecast by Type (2018-2023)
10.3 IT Process Automation Revenue Growth Rate (2013-2023)
10.4 Business Process Automation Revenue Growth Rate (2013-2023)
11 GLOBAL SERVICE DELIVERY AUTOMATION MARKET SEGMENT BY APPLICATION
11.1 Global Service Delivery Automation Revenue Market Share by Application (2013-2018)
11.2 Service Delivery Automation Market Forecast by Application (2018-2023)
11.3 BFSI Revenue Growth (2013-2018)
11.4 IT, Telecommunication & Media Revenue Growth (2013-2018)
11.5 Travel, Hospitality & Transportation Revenue Growth (2013-2018)
11.6 Retail & Consumer Goods Revenue Growth (2013-2018)
11.7 Healthcare & Pharmaceuticals Revenue Growth (2013-2018)
11.8 Manufacturing & Logistics Revenue Growth (2013-2018)
11.9 Others Revenue Growth (2013-2018)
12 GLOBAL SERVICE DELIVERY AUTOMATION MARKET SIZE FORECAST (2018-2023)
12.1 Global Service Delivery Automation Market Size Forecast (2018-2023)
12.2 Global Service Delivery Automation Market Forecast by Regions (2018-2023)
12.3 North America Service Delivery Automation Revenue Market Forecast (2018-2023)
12.4 Europe Service Delivery Automation Revenue Market Forecast (2018-2023)
12.5 Asia-Pacific Service Delivery Automation Revenue Market Forecast (2018-2023)
12.6 South America Service Delivery Automation Revenue Market Forecast (2018-2023)
12.7 Middle East and Africa Service Delivery Automation Revenue Market Forecast (2018-2023)
13 RESEARCH FINDINGS AND CONCLUSION
14 APPENDIX
14.1 Methodology
14.2 Data Source
1.1 Product Overview and Scope of Service Delivery Automation
1.2 Classification of Service Delivery Automation by Types
1.2.1 Global Service Delivery Automation Revenue Comparison by Types (2017-2023)
1.2.2 Global Service Delivery Automation Revenue Market Share by Types in 2017
1.2.3 IT Process Automation
1.2.4 Business Process Automation
1.3 Global Service Delivery Automation Market by Application
1.3.1 Global Service Delivery Automation Market Size and Market Share Comparison by Applications (2013-2023)
1.3.2 BFSI
1.3.3 IT, Telecommunication & Media
1.3.4 Travel, Hospitality & Transportation
1.3.5 Retail & Consumer Goods
1.3.6 Healthcare & Pharmaceuticals
1.3.7 Manufacturing & Logistics
1.3.8 Others
1.4 Global Service Delivery Automation Market by Regions
1.4.1 Global Service Delivery Automation Market Size (Million USD) Comparison by Regions (2013-2023)
1.4.1 North America (USA, Canada and Mexico) Service Delivery Automation Status and Prospect (2013-2023)
1.4.2 Europe (Germany, France, UK, Russia and Italy) Service Delivery Automation Status and Prospect (2013-2023)
1.4.3 Asia-Pacific (China, Japan, Korea, India and Southeast Asia) Service Delivery Automation Status and Prospect (2013-2023)
1.4.4 South America (Brazil, Argentina, Colombia) Service Delivery Automation Status and Prospect (2013-2023)
1.4.5 Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa) Service Delivery Automation Status and Prospect (2013-2023)
1.5 Global Market Size of Service Delivery Automation (2013-2023)
2 MANUFACTURERS PROFILES
2.1 IBM
2.1.1 Business Overview
2.1.2 Service Delivery Automation Type and Applications
2.1.2.1 Product A
2.1.2.2 Product B
2.1.3 IBM Service Delivery Automation Revenue, Gross Margin and Market Share (2016-2017)
2.2 Uipath SRL
2.2.1 Business Overview
2.2.2 Service Delivery Automation Type and Applications
2.2.2.1 Product A
2.2.2.2 Product B
2.2.3 Uipath SRL Service Delivery Automation Revenue, Gross Margin and Market Share (2016-2017)
2.3 Ipsoft
2.3.1 Business Overview
2.3.2 Service Delivery Automation Type and Applications
2.3.2.1 Product A
2.3.2.2 Product B
2.3.3 Ipsoft Service Delivery Automation Revenue, Gross Margin and Market Share (2016-2017)
2.4 Blue Prism
2.4.1 Business Overview
2.4.2 Service Delivery Automation Type and Applications
2.4.2.1 Product A
2.4.2.2 Product B
2.4.3 Blue Prism Service Delivery Automation Revenue, Gross Margin and Market Share (2016-2017)
2.5 Xerox
2.5.1 Business Overview
2.5.2 Service Delivery Automation Type and Applications
2.5.2.1 Product A
2.5.2.2 Product B
2.5.3 Xerox Service Delivery Automation Revenue, Gross Margin and Market Share (2016-2017)
2.6 Nice Systems
2.6.1 Business Overview
2.6.2 Service Delivery Automation Type and Applications
2.6.2.1 Product A
2.6.2.2 Product B
2.6.3 Nice Systems Service Delivery Automation Revenue, Gross Margin and Market Share (2016-2017)
2.7 Celaton Limited
2.7.1 Business Overview
2.7.2 Service Delivery Automation Type and Applications
2.7.2.1 Product A
2.7.2.2 Product B
2.7.3 Celaton Limited Service Delivery Automation Revenue, Gross Margin and Market Share (2016-2017)
2.8 Openspan
2.8.1 Business Overview
2.8.2 Service Delivery Automation Type and Applications
2.8.2.1 Product A
2.8.2.2 Product B
2.8.3 Openspan Service Delivery Automation Revenue, Gross Margin and Market Share (2016-2017)
2.9 Automation Anywhere
2.9.1 Business Overview
2.9.2 Service Delivery Automation Type and Applications
2.9.2.1 Product A
2.9.2.2 Product B
2.9.3 Automation Anywhere Service Delivery Automation Revenue, Gross Margin and Market Share (2016-2017)
2.10 Arago
2.10.1 Business Overview
2.10.2 Service Delivery Automation Type and Applications
2.10.2.1 Product A
2.10.2.2 Product B
2.10.3 Arago Service Delivery Automation Revenue, Gross Margin and Market Share (2016-2017)
2.11 Genfour
2.11.1 Business Overview
2.11.2 Service Delivery Automation Type and Applications
2.11.2.1 Product A
2.11.2.2 Product B
2.11.3 Genfour Service Delivery Automation Revenue, Gross Margin and Market Share (2016-2017)
2.12 Exilant Technologies
2.12.1 Business Overview
2.12.2 Service Delivery Automation Type and Applications
2.12.2.1 Product A
2.12.2.2 Product B
2.12.3 Exilant Technologies Service Delivery Automation Revenue, Gross Margin and Market Share (2016-2017)
2.13 Softomotive
2.13.1 Business Overview
2.13.2 Service Delivery Automation Type and Applications
2.13.2.1 Product A
2.13.2.2 Product B
2.13.3 Softomotive Service Delivery Automation Revenue, Gross Margin and Market Share (2016-2017)
2.14 Sutherland Global Services
2.14.1 Business Overview
2.14.2 Service Delivery Automation Type and Applications
2.14.2.1 Product A
2.14.2.2 Product B
2.14.3 Sutherland Global Services Service Delivery Automation Revenue, Gross Margin and Market Share (2016-2017)
3 GLOBAL SERVICE DELIVERY AUTOMATION MARKET COMPETITION, BY PLAYERS
3.1 Global Service Delivery Automation Revenue and Share by Players (2013-2018)
3.2 Market Concentration Rate
3.2.1 Top 5 Service Delivery Automation Players Market Share
3.2.2 Top 10 Service Delivery Automation Players Market Share
3.3 Market Competition Trend
4 GLOBAL SERVICE DELIVERY AUTOMATION MARKET SIZE BY REGIONS
4.1 Global Service Delivery Automation Revenue and Market Share by Regions
4.2 North America Service Delivery Automation Revenue and Growth Rate (2013-2018)
4.3 Europe Service Delivery Automation Revenue and Growth Rate (2013-2018)
4.4 Asia-Pacific Service Delivery Automation Revenue and Growth Rate (2013-2018)
4.5 South America Service Delivery Automation Revenue and Growth Rate (2013-2018)
4.6 Middle East and Africa Service Delivery Automation Revenue and Growth Rate (2013-2018)
5 NORTH AMERICA SERVICE DELIVERY AUTOMATION REVENUE BY COUNTRIES
5.1 North America Service Delivery Automation Revenue by Countries (2013-2018)
5.2 USA Service Delivery Automation Revenue and Growth Rate (2013-2018)
5.3 Canada Service Delivery Automation Revenue and Growth Rate (2013-2018)
5.4 Mexico Service Delivery Automation Revenue and Growth Rate (2013-2018)
6 EUROPE SERVICE DELIVERY AUTOMATION REVENUE BY COUNTRIES
6.1 Europe Service Delivery Automation Revenue by Countries (2013-2018)
6.2 Germany Service Delivery Automation Revenue and Growth Rate (2013-2018)
6.3 UK Service Delivery Automation Revenue and Growth Rate (2013-2018)
6.4 France Service Delivery Automation Revenue and Growth Rate (2013-2018)
6.5 Russia Service Delivery Automation Revenue and Growth Rate (2013-2018)
6.6 Italy Service Delivery Automation Revenue and Growth Rate (2013-2018)
7 ASIA-PACIFIC SERVICE DELIVERY AUTOMATION REVENUE BY COUNTRIES
7.1 Asia-Pacific Service Delivery Automation Revenue by Countries (2013-2018)
7.2 China Service Delivery Automation Revenue and Growth Rate (2013-2018)
7.3 Japan Service Delivery Automation Revenue and Growth Rate (2013-2018)
7.4 Korea Service Delivery Automation Revenue and Growth Rate (2013-2018)
7.5 India Service Delivery Automation Revenue and Growth Rate (2013-2018)
7.6 Southeast Asia Service Delivery Automation Revenue and Growth Rate (2013-2018)
8 SOUTH AMERICA SERVICE DELIVERY AUTOMATION REVENUE BY COUNTRIES
8.1 South America Service Delivery Automation Revenue by Countries (2013-2018)
8.2 Brazil Service Delivery Automation Revenue and Growth Rate (2013-2018)
8.3 Argentina Service Delivery Automation Revenue and Growth Rate (2013-2018)
8.4 Colombia Service Delivery Automation Revenue and Growth Rate (2013-2018)
9 MIDDLE EAST AND AFRICA REVENUE SERVICE DELIVERY AUTOMATION BY COUNTRIES
9.1 Middle East and Africa Service Delivery Automation Revenue by Countries (2013-2018)
9.2 Saudi Arabia Service Delivery Automation Revenue and Growth Rate (2013-2018)
9.3 UAE Service Delivery Automation Revenue and Growth Rate (2013-2018)
9.4 Egypt Service Delivery Automation Revenue and Growth Rate (2013-2018)
9.5 Nigeria Service Delivery Automation Revenue and Growth Rate (2013-2018)
9.6 South Africa Service Delivery Automation Revenue and Growth Rate (2013-2018)
10 GLOBAL SERVICE DELIVERY AUTOMATION MARKET SEGMENT BY TYPE
10.1 Global Service Delivery Automation Revenue and Market Share by Type (2013-2018)
10.2 Global Service Delivery Automation Market Forecast by Type (2018-2023)
10.3 IT Process Automation Revenue Growth Rate (2013-2023)
10.4 Business Process Automation Revenue Growth Rate (2013-2023)
11 GLOBAL SERVICE DELIVERY AUTOMATION MARKET SEGMENT BY APPLICATION
11.1 Global Service Delivery Automation Revenue Market Share by Application (2013-2018)
11.2 Service Delivery Automation Market Forecast by Application (2018-2023)
11.3 BFSI Revenue Growth (2013-2018)
11.4 IT, Telecommunication & Media Revenue Growth (2013-2018)
11.5 Travel, Hospitality & Transportation Revenue Growth (2013-2018)
11.6 Retail & Consumer Goods Revenue Growth (2013-2018)
11.7 Healthcare & Pharmaceuticals Revenue Growth (2013-2018)
11.8 Manufacturing & Logistics Revenue Growth (2013-2018)
11.9 Others Revenue Growth (2013-2018)
12 GLOBAL SERVICE DELIVERY AUTOMATION MARKET SIZE FORECAST (2018-2023)
12.1 Global Service Delivery Automation Market Size Forecast (2018-2023)
12.2 Global Service Delivery Automation Market Forecast by Regions (2018-2023)
12.3 North America Service Delivery Automation Revenue Market Forecast (2018-2023)
12.4 Europe Service Delivery Automation Revenue Market Forecast (2018-2023)
12.5 Asia-Pacific Service Delivery Automation Revenue Market Forecast (2018-2023)
12.6 South America Service Delivery Automation Revenue Market Forecast (2018-2023)
12.7 Middle East and Africa Service Delivery Automation Revenue Market Forecast (2018-2023)
13 RESEARCH FINDINGS AND CONCLUSION
14 APPENDIX
14.1 Methodology
14.2 Data Source
LIST OF TABLES AND FIGURES
Figure Service Delivery Automation Picture
Table Product Specifications of Service Delivery Automation
Table Global Service Delivery Automation and Revenue (Million USD) Market Split by Product Type
Figure Global Service Delivery Automation Revenue Market Share by Types in 2017
Figure IT Process Automation Picture
Figure Business Process Automation Picture
Table Global Service Delivery Automation Revenue (Million USD) by Application (2013-2023)
Figure Service Delivery Automation Revenue Market Share by Applications in 2017
Figure BFSI Picture
Figure IT, Telecommunication & Media Picture
Figure Travel, Hospitality & Transportation Picture
Figure Retail & Consumer Goods Picture
Figure Healthcare & Pharmaceuticals Picture
Figure Manufacturing & Logistics Picture
Figure Others Picture
Table Global Market Service Delivery Automation Revenue (Million USD) Comparison by Regions 2013-2023
Figure North America Service Delivery Automation Revenue (Million USD) and Growth Rate (2013-2023)
Figure Europe Service Delivery Automation Revenue (Million USD) and Growth Rate (2013-2023)
Figure Asia-Pacific Service Delivery Automation Revenue (Million USD) and Growth Rate (2013-2023)
Figure South America Service Delivery Automation Revenue (Million USD) and Growth Rate (2013-2023)
Figure Middle East and Africa Service Delivery Automation Revenue (Million USD) and Growth Rate (2013-2023)
Figure Global Service Delivery Automation Revenue (Million USD) and Growth Rate (2013-2023)
Table IBM Basic Information, Manufacturing Base and Competitors
Table IBM Service Delivery Automation Type and Applications
Table IBM Service Delivery Automation Revenue, Gross Margin and Market Share (2016-2017)
Table Uipath SRL Basic Information, Manufacturing Base and Competitors
Table Uipath SRL Service Delivery Automation Type and Applications
Table Uipath SRL Service Delivery Automation Revenue, Gross Margin and Market Share (2016-2017)
Table Ipsoft Basic Information, Manufacturing Base and Competitors
Table Ipsoft Service Delivery Automation Type and Applications
Table Ipsoft Service Delivery Automation Revenue, Gross Margin and Market Share (2016-2017)
Table Blue Prism Basic Information, Manufacturing Base and Competitors
Table Blue Prism Service Delivery Automation Type and Applications
Table Blue Prism Service Delivery Automation Revenue, Gross Margin and Market Share (2016-2017)
Table Xerox Basic Information, Manufacturing Base and Competitors
Table Xerox Service Delivery Automation Type and Applications
Table Xerox Service Delivery Automation Revenue, Gross Margin and Market Share (2016-2017)
Table Nice Systems Basic Information, Manufacturing Base and Competitors
Table Nice Systems Service Delivery Automation Type and Applications
Table Nice Systems Service Delivery Automation Revenue, Gross Margin and Market Share (2016-2017)
Table Celaton Limited Basic Information, Manufacturing Base and Competitors
Table Celaton Limited Service Delivery Automation Type and Applications
Table Celaton Limited Service Delivery Automation Revenue, Gross Margin and Market Share (2016-2017)
Table Openspan Basic Information, Manufacturing Base and Competitors
Table Openspan Service Delivery Automation Type and Applications
Table Openspan Service Delivery Automation Revenue, Gross Margin and Market Share (2016-2017)
Table Automation Anywhere Basic Information, Manufacturing Base and Competitors
Table Automation Anywhere Service Delivery Automation Type and Applications
Table Automation Anywhere Service Delivery Automation Revenue, Gross Margin and Market Share (2016-2017)
Table Arago Basic Information, Manufacturing Base and Competitors
Table Arago Service Delivery Automation Type and Applications
Table Arago Service Delivery Automation Revenue, Gross Margin and Market Share (2016-2017)
Table Genfour Basic Information, Manufacturing Base and Competitors
Table Genfour Service Delivery Automation Type and Applications
Table Genfour Service Delivery Automation Revenue, Gross Margin and Market Share (2016-2017)
Table Exilant Technologies Basic Information, Manufacturing Base and Competitors
Table Exilant Technologies Service Delivery Automation Type and Applications
Table Exilant Technologies Service Delivery Automation Revenue, Gross Margin and Market Share (2016-2017)
Table Softomotive Basic Information, Manufacturing Base and Competitors
Table Softomotive Service Delivery Automation Type and Applications
Table Softomotive Service Delivery Automation Revenue, Gross Margin and Market Share (2016-2017)
Table Sutherland Global Services Basic Information, Manufacturing Base and Competitors
Table Sutherland Global Services Service Delivery Automation Type and Applications
Table Sutherland Global Services Service Delivery Automation Revenue, Gross Margin and Market Share (2016-2017)
Table Global Service Delivery Automation Revenue (Million USD) by Players (2013-2018)
Table Global Service Delivery Automation Revenue Share by Players (2013-2018)
Figure Global Service Delivery Automation Revenue Share by Players in 2016
Figure Global Service Delivery Automation Revenue Share by Players in 2017
Figure Global Top 5 Players Service Delivery Automation Revenue Market Share in 2017
Figure Global Top 10 Players Service Delivery Automation Revenue Market Share in 2017
Figure Global Service Delivery Automation Revenue (Million USD) and Growth Rate (%) (2013-2018)
Table Global Service Delivery Automation Revenue (Million USD) by Regions (2013-2018)
Table Global Service Delivery Automation Revenue Market Share by Regions (2013-2018)
Figure Global Service Delivery Automation Revenue Market Share by Regions (2013-2018)
Figure Global Service Delivery Automation Revenue Market Share by Regions in 2017
Figure North America Service Delivery Automation Revenue and Growth Rate (2013-2018)
Figure Europe Service Delivery Automation Revenue and Growth Rate (2013-2018)
Figure Asia-Pacific Service Delivery Automation Revenue and Growth Rate (2013-2018)
Figure South America Service Delivery Automation Revenue and Growth Rate (2013-2018)
Figure Middle East and Africa Service Delivery Automation Revenue and Growth Rate (2013-2018)
Table North America Service Delivery Automation Revenue by Countries (2013-2018)
Table North America Service Delivery Automation Revenue Market Share by Countries (2013-2018)
Figure North America Service Delivery Automation Revenue Market Share by Countries (2013-2018)
Figure North America Service Delivery Automation Revenue Market Share by Countries in 2017
Figure USA Service Delivery Automation Revenue and Growth Rate (2013-2018)
Figure Canada Service Delivery Automation Revenue and Growth Rate (2013-2018)
Figure Mexico Service Delivery Automation Revenue and Growth Rate (2013-2018)
Table Europe Service Delivery Automation Revenue (Million USD) by Countries (2013-2018)
Figure Europe Service Delivery Automation Revenue Market Share by Countries (2013-2018)
Figure Europe Service Delivery Automation Revenue Market Share by Countries in 2017
Figure Germany Service Delivery Automation Revenue and Growth Rate (2013-2018)
Figure UK Service Delivery Automation Revenue and Growth Rate (2013-2018)
Figure France Service Delivery Automation Revenue and Growth Rate (2013-2018)
Figure Russia Service Delivery Automation Revenue and Growth Rate (2013-2018)
Figure Italy Service Delivery Automation Revenue and Growth Rate (2013-2018)
Table Asia-Pacific Service Delivery Automation Revenue (Million USD) by Countries (2013-2018)
Figure Asia-Pacific Service Delivery Automation Revenue Market Share by Countries (2013-2018)
Figure Asia-Pacific Service Delivery Automation Revenue Market Share by Countries in 2017
Figure China Service Delivery Automation Revenue and Growth Rate (2013-2018)
Figure Japan Service Delivery Automation Revenue and Growth Rate (2013-2018)
Figure Korea Service Delivery Automation Revenue and Growth Rate (2013-2018)
Figure India Service Delivery Automation Revenue and Growth Rate (2013-2018)
Figure Southeast Asia Service Delivery Automation Revenue and Growth Rate (2013-2018)
Table South America Service Delivery Automation Revenue by Countries (2013-2018)
Table South America Service Delivery Automation Revenue Market Share by Countries (2013-2018)
Figure South America Service Delivery Automation Revenue Market Share by Countries (2013-2018)
Figure South America Service Delivery Automation Revenue Market Share by Countries in 2017
Figure Brazil Service Delivery Automation Revenue and Growth Rate (2013-2018)
Figure Argentina Service Delivery Automation Revenue and Growth Rate (2013-2018)
Figure Colombia Service Delivery Automation Revenue and Growth Rate (2013-2018)
Table Middle East and Africa Service Delivery Automation Revenue (Million USD) by Countries (2013-2018)
Table Middle East and Africa Service Delivery Automation Revenue Market Share by Countries (2013-2018)
Figure Middle East and Africa Service Delivery Automation Revenue Market Share by Countries (2013-2018)
Figure Middle East and Africa Service Delivery Automation Revenue Market Share by Countries in 2017
Figure Saudi Arabia Service Delivery Automation Revenue and Growth Rate (2013-2018)
Figure UAE Service Delivery Automation Revenue and Growth Rate (2013-2018)
Figure Egypt Service Delivery Automation Revenue and Growth Rate (2013-2018)
Figure Nigeria Service Delivery Automation Revenue and Growth Rate (2013-2018)
Figure South Africa Service Delivery Automation Revenue and Growth Rate (2013-2018)
Table Global Service Delivery Automation Revenue (Million USD) by Type (2013-2018)
Table Global Service Delivery Automation Revenue Share by Type (2013-2018)
Figure Global Service Delivery Automation Revenue Share by Type (2013-2018)
Figure Global Service Delivery Automation Revenue Share by Type in 2017
Table Global Service Delivery Automation Revenue Forecast by Type (2018-2023)
Figure Global Service Delivery Automation Market Share Forecast by Type (2018-2023)
Figure Global IT Process Automation Revenue Growth Rate (2013-2018)
Figure Global Business Process Automation Revenue Growth Rate (2013-2018)
Table Global Service Delivery Automation Revenue by Application (2013-2018)
Table Global Service Delivery Automation Revenue Share by Application (2013-2018)
Figure Global Service Delivery Automation Revenue Share by Application (2013-2018)
Figure Global Service Delivery Automation Revenue Share by Application in 2017
Table Global Service Delivery Automation Revenue Forecast by Application (2018-2023)
Figure Global Service Delivery Automation Market Share Forecast by Application (2018-2023)
Figure Global BFSI Revenue Growth Rate (2013-2018)
Figure Global IT, Telecommunication & Media Revenue Growth Rate (2013-2018)
Figure Global Travel, Hospitality & Transportation Revenue Growth Rate (2013-2018)
Figure Global Retail & Consumer Goods Revenue Growth Rate (2013-2018)
Figure Global Healthcare & Pharmaceuticals Revenue Growth Rate (2013-2018)
Figure Global Manufacturing & Logistics Revenue Growth Rate (2013-2018)
Figure Global Others Revenue Growth Rate (2013-2018)
Figure Global Service Delivery Automation Revenue (Million USD) and Growth Rate Forecast (2018 -2023)
Table Global Service Delivery Automation Revenue (Million USD) Forecast by Regions (2018-2023)
Figure Global Service Delivery Automation Revenue Market Share Forecast by Regions (2018-2023)
Figure North America Service Delivery Automation Revenue Market Forecast (2018-2023)
Figure Europe Service Delivery Automation Revenue Market Forecast (2018-2023)
Figure Asia-Pacific Service Delivery Automation Revenue Market Forecast (2018-2023)
Figure South America Service Delivery Automation Revenue Market Forecast (2018-2023)
Figure Middle East and Africa Service Delivery Automation Revenue Market Forecast (2018-2023)
Figure Service Delivery Automation Picture
Table Product Specifications of Service Delivery Automation
Table Global Service Delivery Automation and Revenue (Million USD) Market Split by Product Type
Figure Global Service Delivery Automation Revenue Market Share by Types in 2017
Figure IT Process Automation Picture
Figure Business Process Automation Picture
Table Global Service Delivery Automation Revenue (Million USD) by Application (2013-2023)
Figure Service Delivery Automation Revenue Market Share by Applications in 2017
Figure BFSI Picture
Figure IT, Telecommunication & Media Picture
Figure Travel, Hospitality & Transportation Picture
Figure Retail & Consumer Goods Picture
Figure Healthcare & Pharmaceuticals Picture
Figure Manufacturing & Logistics Picture
Figure Others Picture
Table Global Market Service Delivery Automation Revenue (Million USD) Comparison by Regions 2013-2023
Figure North America Service Delivery Automation Revenue (Million USD) and Growth Rate (2013-2023)
Figure Europe Service Delivery Automation Revenue (Million USD) and Growth Rate (2013-2023)
Figure Asia-Pacific Service Delivery Automation Revenue (Million USD) and Growth Rate (2013-2023)
Figure South America Service Delivery Automation Revenue (Million USD) and Growth Rate (2013-2023)
Figure Middle East and Africa Service Delivery Automation Revenue (Million USD) and Growth Rate (2013-2023)
Figure Global Service Delivery Automation Revenue (Million USD) and Growth Rate (2013-2023)
Table IBM Basic Information, Manufacturing Base and Competitors
Table IBM Service Delivery Automation Type and Applications
Table IBM Service Delivery Automation Revenue, Gross Margin and Market Share (2016-2017)
Table Uipath SRL Basic Information, Manufacturing Base and Competitors
Table Uipath SRL Service Delivery Automation Type and Applications
Table Uipath SRL Service Delivery Automation Revenue, Gross Margin and Market Share (2016-2017)
Table Ipsoft Basic Information, Manufacturing Base and Competitors
Table Ipsoft Service Delivery Automation Type and Applications
Table Ipsoft Service Delivery Automation Revenue, Gross Margin and Market Share (2016-2017)
Table Blue Prism Basic Information, Manufacturing Base and Competitors
Table Blue Prism Service Delivery Automation Type and Applications
Table Blue Prism Service Delivery Automation Revenue, Gross Margin and Market Share (2016-2017)
Table Xerox Basic Information, Manufacturing Base and Competitors
Table Xerox Service Delivery Automation Type and Applications
Table Xerox Service Delivery Automation Revenue, Gross Margin and Market Share (2016-2017)
Table Nice Systems Basic Information, Manufacturing Base and Competitors
Table Nice Systems Service Delivery Automation Type and Applications
Table Nice Systems Service Delivery Automation Revenue, Gross Margin and Market Share (2016-2017)
Table Celaton Limited Basic Information, Manufacturing Base and Competitors
Table Celaton Limited Service Delivery Automation Type and Applications
Table Celaton Limited Service Delivery Automation Revenue, Gross Margin and Market Share (2016-2017)
Table Openspan Basic Information, Manufacturing Base and Competitors
Table Openspan Service Delivery Automation Type and Applications
Table Openspan Service Delivery Automation Revenue, Gross Margin and Market Share (2016-2017)
Table Automation Anywhere Basic Information, Manufacturing Base and Competitors
Table Automation Anywhere Service Delivery Automation Type and Applications
Table Automation Anywhere Service Delivery Automation Revenue, Gross Margin and Market Share (2016-2017)
Table Arago Basic Information, Manufacturing Base and Competitors
Table Arago Service Delivery Automation Type and Applications
Table Arago Service Delivery Automation Revenue, Gross Margin and Market Share (2016-2017)
Table Genfour Basic Information, Manufacturing Base and Competitors
Table Genfour Service Delivery Automation Type and Applications
Table Genfour Service Delivery Automation Revenue, Gross Margin and Market Share (2016-2017)
Table Exilant Technologies Basic Information, Manufacturing Base and Competitors
Table Exilant Technologies Service Delivery Automation Type and Applications
Table Exilant Technologies Service Delivery Automation Revenue, Gross Margin and Market Share (2016-2017)
Table Softomotive Basic Information, Manufacturing Base and Competitors
Table Softomotive Service Delivery Automation Type and Applications
Table Softomotive Service Delivery Automation Revenue, Gross Margin and Market Share (2016-2017)
Table Sutherland Global Services Basic Information, Manufacturing Base and Competitors
Table Sutherland Global Services Service Delivery Automation Type and Applications
Table Sutherland Global Services Service Delivery Automation Revenue, Gross Margin and Market Share (2016-2017)
Table Global Service Delivery Automation Revenue (Million USD) by Players (2013-2018)
Table Global Service Delivery Automation Revenue Share by Players (2013-2018)
Figure Global Service Delivery Automation Revenue Share by Players in 2016
Figure Global Service Delivery Automation Revenue Share by Players in 2017
Figure Global Top 5 Players Service Delivery Automation Revenue Market Share in 2017
Figure Global Top 10 Players Service Delivery Automation Revenue Market Share in 2017
Figure Global Service Delivery Automation Revenue (Million USD) and Growth Rate (%) (2013-2018)
Table Global Service Delivery Automation Revenue (Million USD) by Regions (2013-2018)
Table Global Service Delivery Automation Revenue Market Share by Regions (2013-2018)
Figure Global Service Delivery Automation Revenue Market Share by Regions (2013-2018)
Figure Global Service Delivery Automation Revenue Market Share by Regions in 2017
Figure North America Service Delivery Automation Revenue and Growth Rate (2013-2018)
Figure Europe Service Delivery Automation Revenue and Growth Rate (2013-2018)
Figure Asia-Pacific Service Delivery Automation Revenue and Growth Rate (2013-2018)
Figure South America Service Delivery Automation Revenue and Growth Rate (2013-2018)
Figure Middle East and Africa Service Delivery Automation Revenue and Growth Rate (2013-2018)
Table North America Service Delivery Automation Revenue by Countries (2013-2018)
Table North America Service Delivery Automation Revenue Market Share by Countries (2013-2018)
Figure North America Service Delivery Automation Revenue Market Share by Countries (2013-2018)
Figure North America Service Delivery Automation Revenue Market Share by Countries in 2017
Figure USA Service Delivery Automation Revenue and Growth Rate (2013-2018)
Figure Canada Service Delivery Automation Revenue and Growth Rate (2013-2018)
Figure Mexico Service Delivery Automation Revenue and Growth Rate (2013-2018)
Table Europe Service Delivery Automation Revenue (Million USD) by Countries (2013-2018)
Figure Europe Service Delivery Automation Revenue Market Share by Countries (2013-2018)
Figure Europe Service Delivery Automation Revenue Market Share by Countries in 2017
Figure Germany Service Delivery Automation Revenue and Growth Rate (2013-2018)
Figure UK Service Delivery Automation Revenue and Growth Rate (2013-2018)
Figure France Service Delivery Automation Revenue and Growth Rate (2013-2018)
Figure Russia Service Delivery Automation Revenue and Growth Rate (2013-2018)
Figure Italy Service Delivery Automation Revenue and Growth Rate (2013-2018)
Table Asia-Pacific Service Delivery Automation Revenue (Million USD) by Countries (2013-2018)
Figure Asia-Pacific Service Delivery Automation Revenue Market Share by Countries (2013-2018)
Figure Asia-Pacific Service Delivery Automation Revenue Market Share by Countries in 2017
Figure China Service Delivery Automation Revenue and Growth Rate (2013-2018)
Figure Japan Service Delivery Automation Revenue and Growth Rate (2013-2018)
Figure Korea Service Delivery Automation Revenue and Growth Rate (2013-2018)
Figure India Service Delivery Automation Revenue and Growth Rate (2013-2018)
Figure Southeast Asia Service Delivery Automation Revenue and Growth Rate (2013-2018)
Table South America Service Delivery Automation Revenue by Countries (2013-2018)
Table South America Service Delivery Automation Revenue Market Share by Countries (2013-2018)
Figure South America Service Delivery Automation Revenue Market Share by Countries (2013-2018)
Figure South America Service Delivery Automation Revenue Market Share by Countries in 2017
Figure Brazil Service Delivery Automation Revenue and Growth Rate (2013-2018)
Figure Argentina Service Delivery Automation Revenue and Growth Rate (2013-2018)
Figure Colombia Service Delivery Automation Revenue and Growth Rate (2013-2018)
Table Middle East and Africa Service Delivery Automation Revenue (Million USD) by Countries (2013-2018)
Table Middle East and Africa Service Delivery Automation Revenue Market Share by Countries (2013-2018)
Figure Middle East and Africa Service Delivery Automation Revenue Market Share by Countries (2013-2018)
Figure Middle East and Africa Service Delivery Automation Revenue Market Share by Countries in 2017
Figure Saudi Arabia Service Delivery Automation Revenue and Growth Rate (2013-2018)
Figure UAE Service Delivery Automation Revenue and Growth Rate (2013-2018)
Figure Egypt Service Delivery Automation Revenue and Growth Rate (2013-2018)
Figure Nigeria Service Delivery Automation Revenue and Growth Rate (2013-2018)
Figure South Africa Service Delivery Automation Revenue and Growth Rate (2013-2018)
Table Global Service Delivery Automation Revenue (Million USD) by Type (2013-2018)
Table Global Service Delivery Automation Revenue Share by Type (2013-2018)
Figure Global Service Delivery Automation Revenue Share by Type (2013-2018)
Figure Global Service Delivery Automation Revenue Share by Type in 2017
Table Global Service Delivery Automation Revenue Forecast by Type (2018-2023)
Figure Global Service Delivery Automation Market Share Forecast by Type (2018-2023)
Figure Global IT Process Automation Revenue Growth Rate (2013-2018)
Figure Global Business Process Automation Revenue Growth Rate (2013-2018)
Table Global Service Delivery Automation Revenue by Application (2013-2018)
Table Global Service Delivery Automation Revenue Share by Application (2013-2018)
Figure Global Service Delivery Automation Revenue Share by Application (2013-2018)
Figure Global Service Delivery Automation Revenue Share by Application in 2017
Table Global Service Delivery Automation Revenue Forecast by Application (2018-2023)
Figure Global Service Delivery Automation Market Share Forecast by Application (2018-2023)
Figure Global BFSI Revenue Growth Rate (2013-2018)
Figure Global IT, Telecommunication & Media Revenue Growth Rate (2013-2018)
Figure Global Travel, Hospitality & Transportation Revenue Growth Rate (2013-2018)
Figure Global Retail & Consumer Goods Revenue Growth Rate (2013-2018)
Figure Global Healthcare & Pharmaceuticals Revenue Growth Rate (2013-2018)
Figure Global Manufacturing & Logistics Revenue Growth Rate (2013-2018)
Figure Global Others Revenue Growth Rate (2013-2018)
Figure Global Service Delivery Automation Revenue (Million USD) and Growth Rate Forecast (2018 -2023)
Table Global Service Delivery Automation Revenue (Million USD) Forecast by Regions (2018-2023)
Figure Global Service Delivery Automation Revenue Market Share Forecast by Regions (2018-2023)
Figure North America Service Delivery Automation Revenue Market Forecast (2018-2023)
Figure Europe Service Delivery Automation Revenue Market Forecast (2018-2023)
Figure Asia-Pacific Service Delivery Automation Revenue Market Forecast (2018-2023)
Figure South America Service Delivery Automation Revenue Market Forecast (2018-2023)
Figure Middle East and Africa Service Delivery Automation Revenue Market Forecast (2018-2023)
