Global IT Support Services Market 2018 by Manufacturers, Countries, Type and Application, Forecast to 2023

September 2018 | 117 pages | ID: G8E32354E04EN
GlobalInfoResearch

Abstracts

IT services refers to the application of business and technical expertise to enable organizations in the creation, management and optimization of or access to information and business processes. The IT services market can be segmented by the type of skills that are employed to deliver the service.

SCOPE OF THE REPORT:

This report studies the IT Support Services market status and outlook of Global and major regions, from angles of players, countries, product types and end industries; this report analyzes the top players in global market, and splits the IT Support Services market by product type and applications/end industries.
IT support services is a sub-category of IT services and involves optimization of IT-related operational activities of organizations via proactive monitoring, maintenance, protection, and provisioning of IT tools and applications.

The global IT Support Services market is valued at xx million USD in 2017 and is expected to reach xx million USD by the end of 2023, growing at a CAGR of xx% between 2017 and 2023.

The Asia-Pacific will occupy for more market share in following years, especially in China, also fast growing India and Southeast Asia regions.

North America, especially The United States, will still play an important role which cannot be ignored. Any changes from United States might affect the development trend of IT Support Services.

Europe also play important roles in global market, with market size of xx million USD in 2017 and will be xx million USD in 2023, with a CAGR of xx%.

Market Segment by Companies, this report covers

• Microsoft
• IBM
• Dell
• Oracle
• BT Global

Market Segment by Regions, regional analysis covers

• North America (United States, Canada and Mexico)
• Europe (Germany, France, UK, Russia and Italy)
• Asia-Pacific (China, Japan, Korea, India and Southeast Asia)
• South America (Brazil, Argentina, Colombia)
• Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa)

Market Segment by Type, covers

• Proactive Monitoring
• Maintenance
• Technical Training
• System Installation

Market Segment by Applications, can be divided into

• SMEs
• Enterprise
• Government Organizations
• Military

Contents

1 IT SUPPORT SERVICES MARKET OVERVIEW

1.1 Product Overview and Scope of IT Support Services
1.2 Classification of IT Support Services by Types
  1.2.1 Global IT Support Services Revenue Comparison by Types (2017-2023)
  1.2.2 Global IT Support Services Revenue Market Share by Types in 2017
  1.2.3 Proactive Monitoring
  1.2.4 Maintenance
  1.2.5 Technical Training
  1.2.6 System Installation
1.3 Global IT Support Services Market by Application
  1.3.1 Global IT Support Services Market Size and Market Share Comparison by Applications (2013-2023)
  1.3.2 SMEs
  1.3.3 Enterprise
  1.3.4 Government Organizations
  1.3.5 Military
1.4 Global IT Support Services Market by Regions
  1.4.1 Global IT Support Services Market Size (Million USD) Comparison by Regions (2013-2023)
  1.4.1 North America (USA, Canada and Mexico) IT Support Services Status and Prospect (2013-2023)
  1.4.2 Europe (Germany, France, UK, Russia and Italy) IT Support Services Status and Prospect (2013-2023)
  1.4.3 Asia-Pacific (China, Japan, Korea, India and Southeast Asia) IT Support Services Status and Prospect (2013-2023)
  1.4.4 South America (Brazil, Argentina, Colombia) IT Support Services Status and Prospect (2013-2023)
  1.4.5 Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa) IT Support Services Status and Prospect (2013-2023)
1.5 Global Market Size of IT Support Services (2013-2023)

2 MANUFACTURERS PROFILES

2.1 Microsoft
  2.1.1 Business Overview
  2.1.2 IT Support Services Type and Applications
    2.1.2.1 Product A
    2.1.2.2 Product B
  2.1.3 Microsoft IT Support Services Revenue, Gross Margin and Market Share (2016-2017)
2.2 IBM
  2.2.1 Business Overview
  2.2.2 IT Support Services Type and Applications
    2.2.2.1 Product A
    2.2.2.2 Product B
  2.2.3 IBM IT Support Services Revenue, Gross Margin and Market Share (2016-2017)
2.3 Dell
  2.3.1 Business Overview
  2.3.2 IT Support Services Type and Applications
    2.3.2.1 Product A
    2.3.2.2 Product B
  2.3.3 Dell IT Support Services Revenue, Gross Margin and Market Share (2016-2017)
2.4 Oracle
  2.4.1 Business Overview
  2.4.2 IT Support Services Type and Applications
    2.4.2.1 Product A
    2.4.2.2 Product B
  2.4.3 Oracle IT Support Services Revenue, Gross Margin and Market Share (2016-2017)
2.5 BT Global
  2.5.1 Business Overview
  2.5.2 IT Support Services Type and Applications
    2.5.2.1 Product A
    2.5.2.2 Product B
  2.5.3 BT Global IT Support Services Revenue, Gross Margin and Market Share (2016-2017)

3 GLOBAL IT SUPPORT SERVICES MARKET COMPETITION, BY PLAYERS

3.1 Global IT Support Services Revenue and Share by Players (2013-2018)
3.2 Market Concentration Rate
  3.2.1 Top 5 IT Support Services Players Market Share
  3.2.2 Top 10 IT Support Services Players Market Share
3.3 Market Competition Trend

4 GLOBAL IT SUPPORT SERVICES MARKET SIZE BY REGIONS

4.1 Global IT Support Services Revenue and Market Share by Regions
4.2 North America IT Support Services Revenue and Growth Rate (2013-2018)
4.3 Europe IT Support Services Revenue and Growth Rate (2013-2018)
4.4 Asia-Pacific IT Support Services Revenue and Growth Rate (2013-2018)
4.5 South America IT Support Services Revenue and Growth Rate (2013-2018)
4.6 Middle East and Africa IT Support Services Revenue and Growth Rate (2013-2018)

5 NORTH AMERICA IT SUPPORT SERVICES REVENUE BY COUNTRIES

5.1 North America IT Support Services Revenue by Countries (2013-2018)
5.2 USA IT Support Services Revenue and Growth Rate (2013-2018)
5.3 Canada IT Support Services Revenue and Growth Rate (2013-2018)
5.4 Mexico IT Support Services Revenue and Growth Rate (2013-2018)

6 EUROPE IT SUPPORT SERVICES REVENUE BY COUNTRIES

6.1 Europe IT Support Services Revenue by Countries (2013-2018)
6.2 Germany IT Support Services Revenue and Growth Rate (2013-2018)
6.3 UK IT Support Services Revenue and Growth Rate (2013-2018)
6.4 France IT Support Services Revenue and Growth Rate (2013-2018)
6.5 Russia IT Support Services Revenue and Growth Rate (2013-2018)
6.6 Italy IT Support Services Revenue and Growth Rate (2013-2018)

7 ASIA-PACIFIC IT SUPPORT SERVICES REVENUE BY COUNTRIES

7.1 Asia-Pacific IT Support Services Revenue by Countries (2013-2018)
7.2 China IT Support Services Revenue and Growth Rate (2013-2018)
7.3 Japan IT Support Services Revenue and Growth Rate (2013-2018)
7.4 Korea IT Support Services Revenue and Growth Rate (2013-2018)
7.5 India IT Support Services Revenue and Growth Rate (2013-2018)
7.6 Southeast Asia IT Support Services Revenue and Growth Rate (2013-2018)

8 SOUTH AMERICA IT SUPPORT SERVICES REVENUE BY COUNTRIES

8.1 South America IT Support Services Revenue by Countries (2013-2018)
8.2 Brazil IT Support Services Revenue and Growth Rate (2013-2018)
8.3 Argentina IT Support Services Revenue and Growth Rate (2013-2018)
8.4 Colombia IT Support Services Revenue and Growth Rate (2013-2018)

9 MIDDLE EAST AND AFRICA REVENUE IT SUPPORT SERVICES BY COUNTRIES

9.1 Middle East and Africa IT Support Services Revenue by Countries (2013-2018)
9.2 Saudi Arabia IT Support Services Revenue and Growth Rate (2013-2018)
9.3 UAE IT Support Services Revenue and Growth Rate (2013-2018)
9.4 Egypt IT Support Services Revenue and Growth Rate (2013-2018)
9.5 Nigeria IT Support Services Revenue and Growth Rate (2013-2018)
9.6 South Africa IT Support Services Revenue and Growth Rate (2013-2018)

10 GLOBAL IT SUPPORT SERVICES MARKET SEGMENT BY TYPE

10.1 Global IT Support Services Revenue and Market Share by Type (2013-2018)
10.2 Global IT Support Services Market Forecast by Type (2018-2023)
10.3 Proactive Monitoring Revenue Growth Rate (2013-2023)
10.4 Maintenance Revenue Growth Rate (2013-2023)
10.5 Technical Training Revenue Growth Rate (2013-2023)
10.6 System Installation Revenue Growth Rate (2013-2023)

11 GLOBAL IT SUPPORT SERVICES MARKET SEGMENT BY APPLICATION

11.1 Global IT Support Services Revenue Market Share by Application (2013-2018)
11.2 IT Support Services Market Forecast by Application (2018-2023)
11.3 SMEs Revenue Growth (2013-2018)
11.4 Enterprise Revenue Growth (2013-2018)
11.5 Government Organizations Revenue Growth (2013-2018)
11.6 Military Revenue Growth (2013-2018)

12 GLOBAL IT SUPPORT SERVICES MARKET SIZE FORECAST (2018-2023)

12.1 Global IT Support Services Market Size Forecast (2018-2023)
12.2 Global IT Support Services Market Forecast by Regions (2018-2023)
12.3 North America IT Support Services Revenue Market Forecast (2018-2023)
12.4 Europe IT Support Services Revenue Market Forecast (2018-2023)
12.5 Asia-Pacific IT Support Services Revenue Market Forecast (2018-2023)
12.6 South America IT Support Services Revenue Market Forecast (2018-2023)
12.7 Middle East and Africa IT Support Services Revenue Market Forecast (2018-2023)

13 RESEARCH FINDINGS AND CONCLUSION

14 APPENDIX

14.1 Methodology
14.2 Data Source

List Of Tables

LIST OF TABLES AND FIGURES

Figure IT Support Services Picture
Table Product Specifications of IT Support Services
Table Global IT Support Services and Revenue (Million USD) Market Split by Product Type
Figure Global IT Support Services Revenue Market Share by Types in 2017
Figure Proactive Monitoring Picture
Figure Maintenance Picture
Figure Technical Training Picture
Figure System Installation Picture
Table Global IT Support Services Revenue (Million USD) by Application (2013-2023)
Figure IT Support Services Revenue Market Share by Applications in 2017
Figure SMEs Picture
Figure Enterprise Picture
Figure Government Organizations Picture
Figure Military Picture
Table Global Market IT Support Services Revenue (Million USD) Comparison by Regions 2013-2023
Figure North America IT Support Services Revenue (Million USD) and Growth Rate (2013-2023)
Figure Europe IT Support Services Revenue (Million USD) and Growth Rate (2013-2023)
Figure Asia-Pacific IT Support Services Revenue (Million USD) and Growth Rate (2013-2023)
Figure South America IT Support Services Revenue (Million USD) and Growth Rate (2013-2023)
Figure Middle East and Africa IT Support Services Revenue (Million USD) and Growth Rate (2013-2023)
Figure Global IT Support Services Revenue (Million USD) and Growth Rate (2013-2023)
Table Microsoft Basic Information, Manufacturing Base and Competitors
Table Microsoft IT Support Services Type and Applications
Table Microsoft IT Support Services Revenue, Gross Margin and Market Share (2016-2017)
Table IBM Basic Information, Manufacturing Base and Competitors
Table IBM IT Support Services Type and Applications
Table IBM IT Support Services Revenue, Gross Margin and Market Share (2016-2017)
Table Dell Basic Information, Manufacturing Base and Competitors
Table Dell IT Support Services Type and Applications
Table Dell IT Support Services Revenue, Gross Margin and Market Share (2016-2017)
Table Oracle Basic Information, Manufacturing Base and Competitors
Table Oracle IT Support Services Type and Applications
Table Oracle IT Support Services Revenue, Gross Margin and Market Share (2016-2017)
Table BT Global Basic Information, Manufacturing Base and Competitors
Table BT Global IT Support Services Type and Applications
Table BT Global IT Support Services Revenue, Gross Margin and Market Share (2016-2017)
Table Global IT Support Services Revenue (Million USD) by Players (2013-2018)
Table Global IT Support Services Revenue Share by Players (2013-2018)
Figure Global IT Support Services Revenue Share by Players in 2016
Figure Global IT Support Services Revenue Share by Players in 2017
Figure Global Top 5 Players IT Support Services Revenue Market Share in 2017
Figure Global Top 10 Players IT Support Services Revenue Market Share in 2017
Figure Global IT Support Services Revenue (Million USD) and Growth Rate (%) (2013-2018)
Table Global IT Support Services Revenue (Million USD) by Regions (2013-2018)
Table Global IT Support Services Revenue Market Share by Regions (2013-2018)
Figure Global IT Support Services Revenue Market Share by Regions (2013-2018)
Figure Global IT Support Services Revenue Market Share by Regions in 2017
Figure North America IT Support Services Revenue and Growth Rate (2013-2018)
Figure Europe IT Support Services Revenue and Growth Rate (2013-2018)
Figure Asia-Pacific IT Support Services Revenue and Growth Rate (2013-2018)
Figure South America IT Support Services Revenue and Growth Rate (2013-2018)
Figure Middle East and Africa IT Support Services Revenue and Growth Rate (2013-2018)
Table North America IT Support Services Revenue by Countries (2013-2018)
Table North America IT Support Services Revenue Market Share by Countries (2013-2018)
Figure North America IT Support Services Revenue Market Share by Countries (2013-2018)
Figure North America IT Support Services Revenue Market Share by Countries in 2017
Figure USA IT Support Services Revenue and Growth Rate (2013-2018)
Figure Canada IT Support Services Revenue and Growth Rate (2013-2018)
Figure Mexico IT Support Services Revenue and Growth Rate (2013-2018)
Table Europe IT Support Services Revenue (Million USD) by Countries (2013-2018)
Figure Europe IT Support Services Revenue Market Share by Countries (2013-2018)
Figure Europe IT Support Services Revenue Market Share by Countries in 2017
Figure Germany IT Support Services Revenue and Growth Rate (2013-2018)
Figure UK IT Support Services Revenue and Growth Rate (2013-2018)
Figure France IT Support Services Revenue and Growth Rate (2013-2018)
Figure Russia IT Support Services Revenue and Growth Rate (2013-2018)
Figure Italy IT Support Services Revenue and Growth Rate (2013-2018)
Table Asia-Pacific IT Support Services Revenue (Million USD) by Countries (2013-2018)
Figure Asia-Pacific IT Support Services Revenue Market Share by Countries (2013-2018)
Figure Asia-Pacific IT Support Services Revenue Market Share by Countries in 2017
Figure China IT Support Services Revenue and Growth Rate (2013-2018)
Figure Japan IT Support Services Revenue and Growth Rate (2013-2018)
Figure Korea IT Support Services Revenue and Growth Rate (2013-2018)
Figure India IT Support Services Revenue and Growth Rate (2013-2018)
Figure Southeast Asia IT Support Services Revenue and Growth Rate (2013-2018)
Table South America IT Support Services Revenue by Countries (2013-2018)
Table South America IT Support Services Revenue Market Share by Countries (2013-2018)
Figure South America IT Support Services Revenue Market Share by Countries (2013-2018)
Figure South America IT Support Services Revenue Market Share by Countries in 2017
Figure Brazil IT Support Services Revenue and Growth Rate (2013-2018)
Figure Argentina IT Support Services Revenue and Growth Rate (2013-2018)
Figure Colombia IT Support Services Revenue and Growth Rate (2013-2018)
Table Middle East and Africa IT Support Services Revenue (Million USD) by Countries (2013-2018)
Table Middle East and Africa IT Support Services Revenue Market Share by Countries (2013-2018)
Figure Middle East and Africa IT Support Services Revenue Market Share by Countries (2013-2018)
Figure Middle East and Africa IT Support Services Revenue Market Share by Countries in 2017
Figure Saudi Arabia IT Support Services Revenue and Growth Rate (2013-2018)
Figure UAE IT Support Services Revenue and Growth Rate (2013-2018)
Figure Egypt IT Support Services Revenue and Growth Rate (2013-2018)
Figure Nigeria IT Support Services Revenue and Growth Rate (2013-2018)
Figure South Africa IT Support Services Revenue and Growth Rate (2013-2018)
Table Global IT Support Services Revenue (Million USD) by Type (2013-2018)
Table Global IT Support Services Revenue Share by Type (2013-2018)
Figure Global IT Support Services Revenue Share by Type (2013-2018)
Figure Global IT Support Services Revenue Share by Type in 2017
Table Global IT Support Services Revenue Forecast by Type (2018-2023)
Figure Global IT Support Services Market Share Forecast by Type (2018-2023)
Figure Global Proactive Monitoring Revenue Growth Rate (2013-2018)
Figure Global Maintenance Revenue Growth Rate (2013-2018)
Figure Global Technical Training Revenue Growth Rate (2013-2018)
Figure Global System Installation Revenue Growth Rate (2013-2018)
Table Global IT Support Services Revenue by Application (2013-2018)
Table Global IT Support Services Revenue Share by Application (2013-2018)
Figure Global IT Support Services Revenue Share by Application (2013-2018)
Figure Global IT Support Services Revenue Share by Application in 2017
Table Global IT Support Services Revenue Forecast by Application (2018-2023)
Figure Global IT Support Services Market Share Forecast by Application (2018-2023)
Figure Global SMEs Revenue Growth Rate (2013-2018)
Figure Global Enterprise Revenue Growth Rate (2013-2018)
Figure Global Government Organizations Revenue Growth Rate (2013-2018)
Figure Global Military Revenue Growth Rate (2013-2018)
Figure Global IT Support Services Revenue (Million USD) and Growth Rate Forecast (2018 -2023)
Table Global IT Support Services Revenue (Million USD) Forecast by Regions (2018-2023)
Figure Global IT Support Services Revenue Market Share Forecast by Regions (2018-2023)
Figure North America IT Support Services Revenue Market Forecast (2018-2023)
Figure Europe IT Support Services Revenue Market Forecast (2018-2023)
Figure Asia-Pacific IT Support Services Revenue Market Forecast (2018-2023)
Figure South America IT Support Services Revenue Market Forecast (2018-2023)
Figure Middle East and Africa IT Support Services Revenue Market Forecast (2018-2023)