[email protected] +44 20 8123 2220 (UK) +1 732 587 5005 (US) Contact Us | FAQ |

Global Call Center Outsourcings Market Report 2020

November 2020 | 124 pages | ID: G6D2EEB0FBFEN
BisReport Information Consulting CO., Ltd

US$ 2,350.00

E-mail Delivery (PDF)

Download PDF Leaflet

Accepted cards
Wire Transfer
Checkout Later
Need Help? Ask a Question
At the beginning of 2020, COVID-19 disease began to spread around the world, millions of people worldwide were infected with COVID-19 disease, and major countries around the world have implemented foot prohibitions and work stoppage orders. Except for the medical supplies and life support products industries, most industries have been greatly impacted, and Call Center Outsourcings industries have also been greatly affected.

In the past few years, the Call Center Outsourcings market experienced a growth of XXX, the global market size of Call Center Outsourcings reached XXX million $ in 2020, of what is about XXX million $ in 2015.

From 2015 to 2019, the growth rate of global Call Center Outsourcings market size was in the range of xxx%. At the end of 2019, COVID-19 began to erupt in China, Due to the huge decrease of global economy; we forecast the growth rate of global economy will show a decrease of about 4%, due to this reason, Call Center Outsourcings market size in 2020 will be XXX with a growth rate of xxx%. This is xxx percentage points lower than in previous years.

As of the date of the report, there have been more than 20 million confirmed cases of CVOID-19 worldwide, and the epidemic has not been effectively controlled. Therefore, we predict that the global epidemic will be basically controlled by the end of 2020 and the global Call Center Outsourcings market size will reach XXX million $ in 2025, with a CAGR of xxx% between 2020-2025.

This Report covers the manufacturers’ data, including: shipment, price, revenue, gross profit, interview record, business distribution etc., these data help the consumer know about the competitors better. This report also covers all the regions and countries of the world, which shows a regional development status, including market size, volume and value, as well as price data.

Besides, the report also covers segment data, including: type segment, industry segment, channel segment etc. cover different segment market size, both volume and value. Also cover different industries clients information, which is very important for the manufacturers. If you need more information, please contact BisReport

Section 1: Free——Definition

Section (2 3): 1200 USD——Manufacturer Detail
Aditya Birla Minacs
Atento
Concentrix
Conduent
Convergys Corporation
Datacom Group
DialAmerica
Firstsource
Focus Services
Genpact
InfoCision Management Corporation
Inktel Direct
iQor
NCO Group
One World Direct
Qualfon
Sitel
Sykes Enterprises
SupportSave
Tech Mahindra
Teleperformance
Televerde
TeleTech
TELUS International
Transcom WorldWide
Ubiquity Global Services
United Nearshore Operations
WNS Global Services
Webhelp

Section 4: 900 USD——Region Segmentation
North America Country (United States, Canada)
South America
Asia Country (China, Japan, India, Korea)
Europe Country (Germany, UK, France, Italy)
Other Country (Middle East, Africa, GCC)

Section (5 6 7): 500 USD——
Product Type Segmentation
Inbound Call Services
Outbound Call Services

Industry Segmentation
BFSI
Retail
Government
IT & Telecommunication
Defense Aerospace & Intelligence

Channel (Direct Sales, Distributor) Segmentation

Section 8: 400 USD——Trend (2020-2025)

Section 9: 300 USD——Product Type Detail

Section 10: 700 USD——Downstream Consumer

Section 11: 200 USD——Cost Structure

Section 12: 500 USD——Conclusion
SECTION 1 CALL CENTER OUTSOURCINGS PRODUCT DEFINITION

SECTION 2 GLOBAL CALL CENTER OUTSOURCINGS MARKET MANUFACTURER SHARE AND MARKET OVERVIEW

2.1 Global Manufacturer Call Center Outsourcings Shipments
2.2 Global Manufacturer Call Center Outsourcings Business Revenue
2.3 Global Call Center Outsourcings Market Overview
2.4 COVID-19 Impact on Call Center Outsourcings Industry

SECTION 3 MANUFACTURER CALL CENTER OUTSOURCINGS BUSINESS INTRODUCTION

3.1 Aditya Birla Minacs Call Center Outsourcings Business Introduction
  3.1.1 Aditya Birla Minacs Call Center Outsourcings Shipments, Price, Revenue and Gross profit 2015-2020
  3.1.2 Aditya Birla Minacs Call Center Outsourcings Business Distribution by Region
  3.1.3 Aditya Birla Minacs Interview Record
  3.1.4 Aditya Birla Minacs Call Center Outsourcings Business Profile
  3.1.5 Aditya Birla Minacs Call Center Outsourcings Product Specification
3.2 Atento Call Center Outsourcings Business Introduction
  3.2.1 Atento Call Center Outsourcings Shipments, Price, Revenue and Gross profit 2015-2020
  3.2.2 Atento Call Center Outsourcings Business Distribution by Region
  3.2.3 Interview Record
  3.2.4 Atento Call Center Outsourcings Business Overview
  3.2.5 Atento Call Center Outsourcings Product Specification
3.3 Concentrix Call Center Outsourcings Business Introduction
  3.3.1 Concentrix Call Center Outsourcings Shipments, Price, Revenue and Gross profit 2015-2020
  3.3.2 Concentrix Call Center Outsourcings Business Distribution by Region
  3.3.3 Interview Record
  3.3.4 Concentrix Call Center Outsourcings Business Overview
  3.3.5 Concentrix Call Center Outsourcings Product Specification
3.4 Conduent Call Center Outsourcings Business Introduction
3.5 Convergys Corporation Call Center Outsourcings Business Introduction
3.6 Datacom Group Call Center Outsourcings Business Introduction

SECTION 4 GLOBAL CALL CENTER OUTSOURCINGS MARKET SEGMENTATION (REGION LEVEL)

4.1 North America Country
  4.1.1 United States Call Center Outsourcings Market Size and Price Analysis 2015-2020
  4.1.2 Canada Call Center Outsourcings Market Size and Price Analysis 2015-2020
4.2 South America Country
  4.2.1 South America Call Center Outsourcings Market Size and Price Analysis 2015-2020
4.3 Asia Country
  4.3.1 China Call Center Outsourcings Market Size and Price Analysis 2015-2020
  4.3.2 Japan Call Center Outsourcings Market Size and Price Analysis 2015-2020
  4.3.3 India Call Center Outsourcings Market Size and Price Analysis 2015-2020
  4.3.4 Korea Call Center Outsourcings Market Size and Price Analysis 2015-2020
4.4 Europe Country
  4.4.1 Germany Call Center Outsourcings Market Size and Price Analysis 2015-2020
  4.4.2 UK Call Center Outsourcings Market Size and Price Analysis 2015-2020
  4.4.3 France Call Center Outsourcings Market Size and Price Analysis 2015-2020
  4.4.4 Italy Call Center Outsourcings Market Size and Price Analysis 2015-2020
  4.4.5 Europe Call Center Outsourcings Market Size and Price Analysis 2015-2020
4.5 Other Country and Region
  4.5.1 Middle East Call Center Outsourcings Market Size and Price Analysis 2015-2020
  4.5.2 Africa Call Center Outsourcings Market Size and Price Analysis 2015-2020
  4.5.3 GCC Call Center Outsourcings Market Size and Price Analysis 2015-2020
4.6 Global Call Center Outsourcings Market Segmentation (Region Level) Analysis 2015-2020
4.7 Global Call Center Outsourcings Market Segmentation (Region Level) Analysis

SECTION 5 GLOBAL CALL CENTER OUTSOURCINGS MARKET SEGMENTATION (PRODUCT TYPE LEVEL)

5.1 Global Call Center Outsourcings Market Segmentation (Product Type Level) Market Size 2015-2020
5.2 Different Call Center Outsourcings Product Type Price 2015-2020
5.3 Global Call Center Outsourcings Market Segmentation (Product Type Level) Analysis

SECTION 6 GLOBAL CALL CENTER OUTSOURCINGS MARKET SEGMENTATION (INDUSTRY LEVEL)

6.1 Global Call Center Outsourcings Market Segmentation (Industry Level) Market Size 2015-2020
6.2 Different Industry Price 2015-2020
6.3 Global Call Center Outsourcings Market Segmentation (Industry Level) Analysis

SECTION 7 GLOBAL CALL CENTER OUTSOURCINGS MARKET SEGMENTATION (CHANNEL LEVEL)

7.1 Global Call Center Outsourcings Market Segmentation (Channel Level) Sales Volume and Share 2015-2020
7.2 Global Call Center Outsourcings Market Segmentation (Channel Level) Analysis

SECTION 8 CALL CENTER OUTSOURCINGS MARKET FORECAST 2020-2025

8.1 Call Center Outsourcings Segmentation Market Forecast (Region Level)
8.2 Call Center Outsourcings Segmentation Market Forecast (Product Type Level)
8.3 Call Center Outsourcings Segmentation Market Forecast (Industry Level)
8.4 Call Center Outsourcings Segmentation Market Forecast (Channel Level)

SECTION 9 CALL CENTER OUTSOURCINGS SEGMENTATION PRODUCT TYPE

9.1 Inbound Call Services Product Introduction
9.2 Outbound Call Services Product Introduction

SECTION 10 CALL CENTER OUTSOURCINGS SEGMENTATION INDUSTRY

10.1 BFSI Clients
10.2 Retail Clients
10.3 Government Clients
10.4 IT & Telecommunication Clients
10.5 Defense Aerospace & Intelligence Clients

SECTION 11 CALL CENTER OUTSOURCINGS COST OF PRODUCTION ANALYSIS

11.1 Raw Material Cost Analysis
11.2 Technology Cost Analysis
11.3 Labor Cost Analysis
11.4 Cost Overview

SECTION 12 CONCLUSION

CHART AND FIGURE

Figure Call Center Outsourcings Product Picture from Aditya Birla Minacs
Chart 2015-2020 Global Manufacturer Call Center Outsourcings Shipments (Units)
Chart 2015-2020 Global Manufacturer Call Center Outsourcings Shipments Share
Chart 2015-2020 Global Manufacturer Call Center Outsourcings Business Revenue (Million USD)
Chart 2015-2020 Global Manufacturer Call Center Outsourcings Business Revenue Share
Chart Aditya Birla Minacs Call Center Outsourcings Shipments, Price, Revenue and Gross profit 2015-2020
Chart Aditya Birla Minacs Call Center Outsourcings Business Distribution
Chart Aditya Birla Minacs Interview Record (Partly)
Figure Aditya Birla Minacs Call Center Outsourcings Product Picture
Chart Aditya Birla Minacs Call Center Outsourcings Business Profile
Table Aditya Birla Minacs Call Center Outsourcings Product Specification
Chart Atento Call Center Outsourcings Shipments, Price, Revenue and Gross profit 2015-2020
Chart Atento Call Center Outsourcings Business Distribution
Chart Atento Interview Record (Partly)
Figure Atento Call Center Outsourcings Product Picture
Chart Atento Call Center Outsourcings Business Overview
Table Atento Call Center Outsourcings Product Specification
Chart Concentrix Call Center Outsourcings Shipments, Price, Revenue and Gross profit 2015-2020
Chart Concentrix Call Center Outsourcings Business Distribution
Chart Concentrix Interview Record (Partly)
Figure Concentrix Call Center Outsourcings Product Picture
Chart Concentrix Call Center Outsourcings Business Overview
Table Concentrix Call Center Outsourcings Product Specification
3.4 Conduent Call Center Outsourcings Business Introduction
Chart United States Call Center Outsourcings Sales Volume (Units) and Market Size (Million $) 2015-2020
Chart United States Call Center Outsourcings Sales Price ($/Unit) 2015-2020
Chart Canada Call Center Outsourcings Sales Volume (Units) and Market Size (Million $) 2015-2020
Chart Canada Call Center Outsourcings Sales Price ($/Unit) 2015-2020
Chart South America Call Center Outsourcings Sales Volume (Units) and Market Size (Million $) 2015-2020
Chart South America Call Center Outsourcings Sales Price ($/Unit) 2015-2020
Chart China Call Center Outsourcings Sales Volume (Units) and Market Size (Million $) 2015-2020
Chart China Call Center Outsourcings Sales Price ($/Unit) 2015-2020
Chart Japan Call Center Outsourcings Sales Volume (Units) and Market Size (Million $) 2015-2020
Chart Japan Call Center Outsourcings Sales Price ($/Unit) 2015-2020
Chart India Call Center Outsourcings Sales Volume (Units) and Market Size (Million $) 2015-2020
Chart India Call Center Outsourcings Sales Price ($/Unit) 2015-2020
Chart Korea Call Center Outsourcings Sales Volume (Units) and Market Size (Million $) 2015-2020
Chart Korea Call Center Outsourcings Sales Price ($/Unit) 2015-2020
Chart Germany Call Center Outsourcings Sales Volume (Units) and Market Size (Million $) 2015-2020
Chart Germany Call Center Outsourcings Sales Price ($/Unit) 2015-2020
Chart UK Call Center Outsourcings Sales Volume (Units) and Market Size (Million $) 2015-2020
Chart UK Call Center Outsourcings Sales Price ($/Unit) 2015-2020
Chart France Call Center Outsourcings Sales Volume (Units) and Market Size (Million $) 2015-2020
Chart France Call Center Outsourcings Sales Price ($/Unit) 2015-2020
Chart Italy Call Center Outsourcings Sales Volume (Units) and Market Size (Million $) 2015-2020
Chart Italy Call Center Outsourcings Sales Price ($/Unit) 2015-2020
Chart Europe Call Center Outsourcings Sales Volume (Units) and Market Size (Million $) 2015-2020
Chart Europe Call Center Outsourcings Sales Price ($/Unit) 2015-2020
Chart Middle East Call Center Outsourcings Sales Volume (Units) and Market Size (Million $) 2015-2020
Chart Middle East Call Center Outsourcings Sales Price ($/Unit) 2015-2020
Chart Africa Call Center Outsourcings Sales Volume (Units) and Market Size (Million $) 2015-2020
Chart Africa Call Center Outsourcings Sales Price ($/Unit) 2015-2020
Chart GCC Call Center Outsourcings Sales Volume (Units) and Market Size (Million $) 2015-2020
Chart GCC Call Center Outsourcings Sales Price ($/Unit) 2015-2020
Chart Global Call Center Outsourcings Market Segmentation (Region Level) Sales Volume 2015-2020
Chart Global Call Center Outsourcings Market Segmentation (Region Level) Market size 2015-2020
Chart Call Center Outsourcings Market Segmentation (Product Type Level) Volume (Units) 2015-2020
Chart Call Center Outsourcings Market Segmentation (Product Type Level) Market Size (Million $) 2015-2020
Chart Different Call Center Outsourcings Product Type Price ($/Unit) 2015-2020
Chart Call Center Outsourcings Market Segmentation (Industry Level) Market Size (Volume) 2015-2020
Chart Call Center Outsourcings Market Segmentation (Industry Level) Market Size (Share) 2015-2020
Chart Call Center Outsourcings Market Segmentation (Industry Level) Market Size (Value) 2015-2020
Chart Global Call Center Outsourcings Market Segmentation (Channel Level) Sales Volume (Units) 2015-2020
Chart Global Call Center Outsourcings Market Segmentation (Channel Level) Share 2015-2020
Chart Call Center Outsourcings Segmentation Market Forecast (Region Level) 2020-2025
Chart Call Center Outsourcings Segmentation Market Forecast (Product Type Level) 2020-2025
Chart Call Center Outsourcings Segmentation Market Forecast (Industry Level) 2020-2025
Chart Call Center Outsourcings Segmentation Market Forecast (Channel Level) 2020-2025
Chart Inbound Call Services Product Figure
Chart Inbound Call Services Product Advantage and Disadvantage Comparison
Chart Outbound Call Services Product Figure
Chart Outbound Call Services Product Advantage and Disadvantage Comparison
Chart BFSI Clients
Chart Retail Clients
Chart Government Clients
Chart IT & Telecommunication Clients
Chart Defense Aerospace & Intelligence Clients


More Publications