Global Call Center Outsourcings Market 2018 by Manufacturers, Countries, Type and Application, Forecast to 2023

October 2018 | 136 pages | ID: GC46A6E82E2GEN
GlobalInfoResearch

Abstracts

Call centers are the business consulting services where expert agents answer calls from the customers etc. The customers could call an organization before, during or after they purchase a product and this could be for their diverse needs.

SCOPE OF THE REPORT:

The global Call Center Outsourcings market is valued at xx million USD in 2017 and is expected to reach xx million USD by the end of 2023, growing at a CAGR of xx% between 2017 and 2023.
The Asia-Pacific will occupy for more market share in following years, especially in China, also fast growing India and Southeast Asia regions.
North America, especially The United States, will still play an important role which cannot be ignored. Any changes from United States might affect the development trend of Call Center Outsourcings.
Europe also play important roles in global market, with market size of xx million USD in 2017 and will be xx million USD in 2023, with a CAGR of xx%.
This report studies the Call Center Outsourcings market status and outlook of Global and major regions, from angles of players, countries, product types and end industries; this report analyzes the top players in global market, and splits the Call Center Outsourcings market by product type and applications/end industries.
Market Segment by Companies, this report covers

• Aditya Birla Minacs
• Atento
• Concentrix
• Conduent
• Convergys Corporation
• Datacom Group
• DialAmerica
• Firstsource
• Focus Services
• Genpact
• InfoCision Management Corporation
• Inktel Direct
• iQor
• NCO Group
• One World Direct
• Qualfon
• Sitel
• Sykes Enterprises
• SupportSave
• Tech Mahindra
• Teleperformance
• Televerde
• TeleTech
• TELUS International
• Transcom WorldWide
• Ubiquity Global Services
• United Nearshore Operations
• WNS Global Services
• Webhelp

Market Segment by Regions, regional analysis covers

• North America (United States, Canada and Mexico)
• Europe (Germany, France, UK, Russia and Italy)
• Asia-Pacific (China, Japan, Korea, India and Southeast Asia)
• South America (Brazil, Argentina, Colombia)
• Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa)

Market Segment by Type, covers

• Inbound Call Services
• Outbound Call Services
• Others

Market Segment by Applications, can be divided into

• BFSI
• Retail
• Government
• IT & Telecommunication
• Defense Aerospace & Intelligence
• Others

Contents

1 CALL CENTER OUTSOURCINGS MARKET OVERVIEW

1.1 Product Overview and Scope of Call Center Outsourcings
1.2 Classification of Call Center Outsourcings by Types
  1.2.1 Global Call Center Outsourcings Revenue Comparison by Types (2017-2023)
  1.2.2 Global Call Center Outsourcings Revenue Market Share by Types in 2017
  1.2.3 Inbound Call Services
  1.2.4 Outbound Call Services
  1.2.5 Others
1.3 Global Call Center Outsourcings Market by Application
  1.3.1 Global Call Center Outsourcings Market Size and Market Share Comparison by Applications (2013-2023)
  1.3.2 BFSI
  1.3.3 Retail
  1.3.4 Government
  1.3.5 IT & Telecommunication
  1.3.6 Defense Aerospace & Intelligence
  1.3.7 Others
1.4 Global Call Center Outsourcings Market by Regions
  1.4.1 Global Call Center Outsourcings Market Size (Million USD) Comparison by Regions (2013-2023)
  1.4.1 North America (USA, Canada and Mexico) Call Center Outsourcings Status and Prospect (2013-2023)
  1.4.2 Europe (Germany, France, UK, Russia and Italy) Call Center Outsourcings Status and Prospect (2013-2023)
  1.4.3 Asia-Pacific (China, Japan, Korea, India and Southeast Asia) Call Center Outsourcings Status and Prospect (2013-2023)
  1.4.4 South America (Brazil, Argentina, Colombia) Call Center Outsourcings Status and Prospect (2013-2023)
  1.4.5 Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa) Call Center Outsourcings Status and Prospect (2013-2023)
1.5 Global Market Size of Call Center Outsourcings (2013-2023)

2 MANUFACTURERS PROFILES

2.1 Aditya Birla Minacs
  2.1.1 Business Overview
  2.1.2 Call Center Outsourcings Type and Applications
    2.1.2.1 Product A
    2.1.2.2 Product B
  2.1.3 Aditya Birla Minacs Call Center Outsourcings Revenue, Gross Margin and Market Share (2016-2017)
2.2 Atento
  2.2.1 Business Overview
  2.2.2 Call Center Outsourcings Type and Applications
    2.2.2.1 Product A
    2.2.2.2 Product B
  2.2.3 Atento Call Center Outsourcings Revenue, Gross Margin and Market Share (2016-2017)
2.3 Concentrix
  2.3.1 Business Overview
  2.3.2 Call Center Outsourcings Type and Applications
    2.3.2.1 Product A
    2.3.2.2 Product B
  2.3.3 Concentrix Call Center Outsourcings Revenue, Gross Margin and Market Share (2016-2017)
2.4 Conduent
  2.4.1 Business Overview
  2.4.2 Call Center Outsourcings Type and Applications
    2.4.2.1 Product A
    2.4.2.2 Product B
  2.4.3 Conduent Call Center Outsourcings Revenue, Gross Margin and Market Share (2016-2017)
2.5 Convergys Corporation
  2.5.1 Business Overview
  2.5.2 Call Center Outsourcings Type and Applications
    2.5.2.1 Product A
    2.5.2.2 Product B
  2.5.3 Convergys Corporation Call Center Outsourcings Revenue, Gross Margin and Market Share (2016-2017)
2.6 Datacom Group
  2.6.1 Business Overview
  2.6.2 Call Center Outsourcings Type and Applications
    2.6.2.1 Product A
    2.6.2.2 Product B
  2.6.3 Datacom Group Call Center Outsourcings Revenue, Gross Margin and Market Share (2016-2017)
2.7 DialAmerica
  2.7.1 Business Overview
  2.7.2 Call Center Outsourcings Type and Applications
    2.7.2.1 Product A
    2.7.2.2 Product B
  2.7.3 DialAmerica Call Center Outsourcings Revenue, Gross Margin and Market Share (2016-2017)
2.8 Firstsource
  2.8.1 Business Overview
  2.8.2 Call Center Outsourcings Type and Applications
    2.8.2.1 Product A
    2.8.2.2 Product B
  2.8.3 Firstsource Call Center Outsourcings Revenue, Gross Margin and Market Share (2016-2017)
2.9 Focus Services
  2.9.1 Business Overview
  2.9.2 Call Center Outsourcings Type and Applications
    2.9.2.1 Product A
    2.9.2.2 Product B
  2.9.3 Focus Services Call Center Outsourcings Revenue, Gross Margin and Market Share (2016-2017)
2.10 Genpact
  2.10.1 Business Overview
  2.10.2 Call Center Outsourcings Type and Applications
    2.10.2.1 Product A
    2.10.2.2 Product B
  2.10.3 Genpact Call Center Outsourcings Revenue, Gross Margin and Market Share (2016-2017)
2.11 InfoCision Management Corporation
  2.11.1 Business Overview
  2.11.2 Call Center Outsourcings Type and Applications
    2.11.2.1 Product A
    2.11.2.2 Product B
  2.11.3 InfoCision Management Corporation Call Center Outsourcings Revenue, Gross Margin and Market Share (2016-2017)
2.12 Inktel Direct
  2.12.1 Business Overview
  2.12.2 Call Center Outsourcings Type and Applications
    2.12.2.1 Product A
    2.12.2.2 Product B
  2.12.3 Inktel Direct Call Center Outsourcings Revenue, Gross Margin and Market Share (2016-2017)
2.13 iQor
  2.13.1 Business Overview
  2.13.2 Call Center Outsourcings Type and Applications
    2.13.2.1 Product A
    2.13.2.2 Product B
  2.13.3 iQor Call Center Outsourcings Revenue, Gross Margin and Market Share (2016-2017)
2.14 NCO Group
  2.14.1 Business Overview
  2.14.2 Call Center Outsourcings Type and Applications
    2.14.2.1 Product A
    2.14.2.2 Product B
  2.14.3 NCO Group Call Center Outsourcings Revenue, Gross Margin and Market Share (2016-2017)
2.15 One World Direct
  2.15.1 Business Overview
  2.15.2 Call Center Outsourcings Type and Applications
    2.15.2.1 Product A
    2.15.2.2 Product B
  2.15.3 One World Direct Call Center Outsourcings Revenue, Gross Margin and Market Share (2016-2017)
2.16 Qualfon
  2.16.1 Business Overview
  2.16.2 Call Center Outsourcings Type and Applications
    2.16.2.1 Product A
    2.16.2.2 Product B
  2.16.3 Qualfon Call Center Outsourcings Revenue, Gross Margin and Market Share (2016-2017)
2.17 Sitel
  2.17.1 Business Overview
  2.17.2 Call Center Outsourcings Type and Applications
    2.17.2.1 Product A
    2.17.2.2 Product B
  2.17.3 Sitel Call Center Outsourcings Revenue, Gross Margin and Market Share (2016-2017)
2.18 Sykes Enterprises
  2.18.1 Business Overview
  2.18.2 Call Center Outsourcings Type and Applications
    2.18.2.1 Product A
    2.18.2.2 Product B
  2.18.3 Sykes Enterprises Call Center Outsourcings Revenue, Gross Margin and Market Share (2016-2017)
2.19 SupportSave
  2.19.1 Business Overview
  2.19.2 Call Center Outsourcings Type and Applications
    2.19.2.1 Product A
    2.19.2.2 Product B
  2.19.3 SupportSave Call Center Outsourcings Revenue, Gross Margin and Market Share (2016-2017)
2.20 Tech Mahindra
  2.20.1 Business Overview
  2.20.2 Call Center Outsourcings Type and Applications
    2.20.2.1 Product A
    2.20.2.2 Product B
  2.20.3 Tech Mahindra Call Center Outsourcings Revenue, Gross Margin and Market Share (2016-2017)
2.21 Teleperformance
  2.21.1 Business Overview
  2.2.2 Call Center Outsourcings Type and Applications
    2.21.2.1 Product A
    2.21.2.2 Product B
  2.21.3 Teleperformance Call Center Outsourcings Revenue, Gross Margin and Market Share (2016-2017)
2.22 Televerde
  2.22.1 Business Overview
  2.22.2 Call Center Outsourcings Type and Applications
    2.22.2.1 Product A
    2.22.2.2 Product B
  2.22.3 Televerde Call Center Outsourcings Revenue, Gross Margin and Market Share (2016-2017)
2.23 TeleTech
  2.23.1 Business Overview
  2.23.2 Call Center Outsourcings Type and Applications
    2.23.2.1 Product A
    2.23.2.2 Product B
  2.23.3 TeleTech Call Center Outsourcings Revenue, Gross Margin and Market Share (2016-2017)
2.24 TELUS International
  2.24.1 Business Overview
  2.24.2 Call Center Outsourcings Type and Applications
    2.24.2.1 Product A
    2.24.2.2 Product B
  2.24.3 TELUS International Call Center Outsourcings Revenue, Gross Margin and Market Share (2016-2017)
2.25 Transcom WorldWide
  2.25.1 Business Overview
  2.25.2 Call Center Outsourcings Type and Applications
    2.25.2.1 Product A
    2.25.2.2 Product B
  2.25.3 Transcom WorldWide Call Center Outsourcings Revenue, Gross Margin and Market Share (2016-2017)
2.26 Ubiquity Global Services
  2.26.1 Business Overview
  2.26.2 Call Center Outsourcings Type and Applications
    2.26.2.1 Product A
    2.26.2.2 Product B
  2.26.3 Ubiquity Global Services Call Center Outsourcings Revenue, Gross Margin and Market Share (2016-2017)
2.27 United Nearshore Operations
  2.27.1 Business Overview
  2.27.2 Call Center Outsourcings Type and Applications
    2.27.2.1 Product A
    2.27.2.2 Product B
  2.27.3 United Nearshore Operations Call Center Outsourcings Revenue, Gross Margin and Market Share (2016-2017)
2.28 WNS Global Services
  2.28.1 Business Overview
  2.28.2 Call Center Outsourcings Type and Applications
    2.28.2.1 Product A
    2.28.2.2 Product B
  2.28.3 WNS Global Services Call Center Outsourcings Revenue, Gross Margin and Market Share (2016-2017)
2.29 Webhelp
  2.29.1 Business Overview
  2.29.2 Call Center Outsourcings Type and Applications
    2.29.2.1 Product A
    2.29.2.2 Product B
  2.29.3 Webhelp Call Center Outsourcings Revenue, Gross Margin and Market Share (2016-2017)

3 GLOBAL CALL CENTER OUTSOURCINGS MARKET COMPETITION, BY PLAYERS

3.1 Global Call Center Outsourcings Revenue and Share by Players (2013-2018)
3.2 Market Concentration Rate
  3.2.1 Top 5 Call Center Outsourcings Players Market Share
  3.2.2 Top 10 Call Center Outsourcings Players Market Share
3.3 Market Competition Trend

4 GLOBAL CALL CENTER OUTSOURCINGS MARKET SIZE BY REGIONS

4.1 Global Call Center Outsourcings Revenue and Market Share by Regions
4.2 North America Call Center Outsourcings Revenue and Growth Rate (2013-2018)
4.3 Europe Call Center Outsourcings Revenue and Growth Rate (2013-2018)
4.4 Asia-Pacific Call Center Outsourcings Revenue and Growth Rate (2013-2018)
4.5 South America Call Center Outsourcings Revenue and Growth Rate (2013-2018)
4.6 Middle East and Africa Call Center Outsourcings Revenue and Growth Rate (2013-2018)

5 NORTH AMERICA CALL CENTER OUTSOURCINGS REVENUE BY COUNTRIES

5.1 North America Call Center Outsourcings Revenue by Countries (2013-2018)
5.2 USA Call Center Outsourcings Revenue and Growth Rate (2013-2018)
5.3 Canada Call Center Outsourcings Revenue and Growth Rate (2013-2018)
5.4 Mexico Call Center Outsourcings Revenue and Growth Rate (2013-2018)

6 EUROPE CALL CENTER OUTSOURCINGS REVENUE BY COUNTRIES

6.1 Europe Call Center Outsourcings Revenue by Countries (2013-2018)
6.2 Germany Call Center Outsourcings Revenue and Growth Rate (2013-2018)
6.3 UK Call Center Outsourcings Revenue and Growth Rate (2013-2018)
6.4 France Call Center Outsourcings Revenue and Growth Rate (2013-2018)
6.5 Russia Call Center Outsourcings Revenue and Growth Rate (2013-2018)
6.6 Italy Call Center Outsourcings Revenue and Growth Rate (2013-2018)

7 ASIA-PACIFIC CALL CENTER OUTSOURCINGS REVENUE BY COUNTRIES

7.1 Asia-Pacific Call Center Outsourcings Revenue by Countries (2013-2018)
7.2 China Call Center Outsourcings Revenue and Growth Rate (2013-2018)
7.3 Japan Call Center Outsourcings Revenue and Growth Rate (2013-2018)
7.4 Korea Call Center Outsourcings Revenue and Growth Rate (2013-2018)
7.5 India Call Center Outsourcings Revenue and Growth Rate (2013-2018)
7.6 Southeast Asia Call Center Outsourcings Revenue and Growth Rate (2013-2018)

8 SOUTH AMERICA CALL CENTER OUTSOURCINGS REVENUE BY COUNTRIES

8.1 South America Call Center Outsourcings Revenue by Countries (2013-2018)
8.2 Brazil Call Center Outsourcings Revenue and Growth Rate (2013-2018)
8.3 Argentina Call Center Outsourcings Revenue and Growth Rate (2013-2018)
8.4 Colombia Call Center Outsourcings Revenue and Growth Rate (2013-2018)

9 MIDDLE EAST AND AFRICA REVENUE CALL CENTER OUTSOURCINGS BY COUNTRIES

9.1 Middle East and Africa Call Center Outsourcings Revenue by Countries (2013-2018)
9.2 Saudi Arabia Call Center Outsourcings Revenue and Growth Rate (2013-2018)
9.3 UAE Call Center Outsourcings Revenue and Growth Rate (2013-2018)
9.4 Egypt Call Center Outsourcings Revenue and Growth Rate (2013-2018)
9.5 Nigeria Call Center Outsourcings Revenue and Growth Rate (2013-2018)
9.6 South Africa Call Center Outsourcings Revenue and Growth Rate (2013-2018)

10 GLOBAL CALL CENTER OUTSOURCINGS MARKET SEGMENT BY TYPE

10.1 Global Call Center Outsourcings Revenue and Market Share by Type (2013-2018)
10.2 Global Call Center Outsourcings Market Forecast by Type (2018-2023)
10.3 Inbound Call Services Revenue Growth Rate (2013-2023)
10.4 Outbound Call Services Revenue Growth Rate (2013-2023)
10.5 Others Revenue Growth Rate (2013-2023)

11 GLOBAL CALL CENTER OUTSOURCINGS MARKET SEGMENT BY APPLICATION

11.1 Global Call Center Outsourcings Revenue Market Share by Application (2013-2018)
11.2 Call Center Outsourcings Market Forecast by Application (2018-2023)
11.3 BFSI Revenue Growth (2013-2018)
11.4 Retail Revenue Growth (2013-2018)
11.5 Government Revenue Growth (2013-2018)
11.6 IT & Telecommunication Revenue Growth (2013-2018)
11.7 Defense Aerospace & Intelligence Revenue Growth (2013-2018)
11.8 Others Revenue Growth (2013-2018)

12 GLOBAL CALL CENTER OUTSOURCINGS MARKET SIZE FORECAST (2018-2023)

12.1 Global Call Center Outsourcings Market Size Forecast (2018-2023)
12.2 Global Call Center Outsourcings Market Forecast by Regions (2018-2023)
12.3 North America Call Center Outsourcings Revenue Market Forecast (2018-2023)
12.4 Europe Call Center Outsourcings Revenue Market Forecast (2018-2023)
12.5 Asia-Pacific Call Center Outsourcings Revenue Market Forecast (2018-2023)
12.6 South America Call Center Outsourcings Revenue Market Forecast (2018-2023)
12.7 Middle East and Africa Call Center Outsourcings Revenue Market Forecast (2018-2023)

13 RESEARCH FINDINGS AND CONCLUSION

14 APPENDIX

14.1 Methodology
14.2 Data Source

List Of Tables

LIST OF TABLES AND FIGURES

Figure Call Center Outsourcings Picture
Table Product Specifications of Call Center Outsourcings
Table Global Call Center Outsourcings and Revenue (Million USD) Market Split by Product Type
Figure Global Call Center Outsourcings Revenue Market Share by Types in 2017
Figure Inbound Call Services Picture
Figure Outbound Call Services Picture
Figure Others Picture
Table Global Call Center Outsourcings Revenue (Million USD) by Application (2013-2023)
Figure Call Center Outsourcings Revenue Market Share by Applications in 2017
Figure BFSI Picture
Figure Retail Picture
Figure Government Picture
Figure IT & Telecommunication Picture
Figure Defense Aerospace & Intelligence Picture
Figure Others Picture
Table Global Market Call Center Outsourcings Revenue (Million USD) Comparison by Regions 2013-2023
Figure North America Call Center Outsourcings Revenue (Million USD) and Growth Rate (2013-2023)
Figure Europe Call Center Outsourcings Revenue (Million USD) and Growth Rate (2013-2023)
Figure Asia-Pacific Call Center Outsourcings Revenue (Million USD) and Growth Rate (2013-2023)
Figure South America Call Center Outsourcings Revenue (Million USD) and Growth Rate (2013-2023)
Figure Middle East and Africa Call Center Outsourcings Revenue (Million USD) and Growth Rate (2013-2023)
Figure Global Call Center Outsourcings Revenue (Million USD) and Growth Rate (2013-2023)
Table Aditya Birla Minacs Basic Information, Manufacturing Base and Competitors
Table Aditya Birla Minacs Call Center Outsourcings Type and Applications
Table Aditya Birla Minacs Call Center Outsourcings Revenue, Gross Margin and Market Share (2016-2017)
Table Atento Basic Information, Manufacturing Base and Competitors
Table Atento Call Center Outsourcings Type and Applications
Table Atento Call Center Outsourcings Revenue, Gross Margin and Market Share (2016-2017)
Table Concentrix Basic Information, Manufacturing Base and Competitors
Table Concentrix Call Center Outsourcings Type and Applications
Table Concentrix Call Center Outsourcings Revenue, Gross Margin and Market Share (2016-2017)
Table Conduent Basic Information, Manufacturing Base and Competitors
Table Conduent Call Center Outsourcings Type and Applications
Table Conduent Call Center Outsourcings Revenue, Gross Margin and Market Share (2016-2017)
Table Convergys Corporation Basic Information, Manufacturing Base and Competitors
Table Convergys Corporation Call Center Outsourcings Type and Applications
Table Convergys Corporation Call Center Outsourcings Revenue, Gross Margin and Market Share (2016-2017)
Table Datacom Group Basic Information, Manufacturing Base and Competitors
Table Datacom Group Call Center Outsourcings Type and Applications
Table Datacom Group Call Center Outsourcings Revenue, Gross Margin and Market Share (2016-2017)
Table DialAmerica Basic Information, Manufacturing Base and Competitors
Table DialAmerica Call Center Outsourcings Type and Applications
Table DialAmerica Call Center Outsourcings Revenue, Gross Margin and Market Share (2016-2017)
Table Firstsource Basic Information, Manufacturing Base and Competitors
Table Firstsource Call Center Outsourcings Type and Applications
Table Firstsource Call Center Outsourcings Revenue, Gross Margin and Market Share (2016-2017)
Table Focus Services Basic Information, Manufacturing Base and Competitors
Table Focus Services Call Center Outsourcings Type and Applications
Table Focus Services Call Center Outsourcings Revenue, Gross Margin and Market Share (2016-2017)
Table Genpact Basic Information, Manufacturing Base and Competitors
Table Genpact Call Center Outsourcings Type and Applications
Table Genpact Call Center Outsourcings Revenue, Gross Margin and Market Share (2016-2017)
Table InfoCision Management Corporation Basic Information, Manufacturing Base and Competitors
Table InfoCision Management Corporation Call Center Outsourcings Type and Applications
Table InfoCision Management Corporation Call Center Outsourcings Revenue, Gross Margin and Market Share (2016-2017)
Table Inktel Direct Basic Information, Manufacturing Base and Competitors
Table Inktel Direct Call Center Outsourcings Type and Applications
Table Inktel Direct Call Center Outsourcings Revenue, Gross Margin and Market Share (2016-2017)
Table iQor Basic Information, Manufacturing Base and Competitors
Table iQor Call Center Outsourcings Type and Applications
Table iQor Call Center Outsourcings Revenue, Gross Margin and Market Share (2016-2017)
Table NCO Group Basic Information, Manufacturing Base and Competitors
Table NCO Group Call Center Outsourcings Type and Applications
Table NCO Group Call Center Outsourcings Revenue, Gross Margin and Market Share (2016-2017)
Table One World Direct Basic Information, Manufacturing Base and Competitors
Table One World Direct Call Center Outsourcings Type and Applications
Table One World Direct Call Center Outsourcings Revenue, Gross Margin and Market Share (2016-2017)
Table Qualfon Basic Information, Manufacturing Base and Competitors
Table Qualfon Call Center Outsourcings Type and Applications
Table Qualfon Call Center Outsourcings Revenue, Gross Margin and Market Share (2016-2017)
Table Sitel Basic Information, Manufacturing Base and Competitors
Table Sitel Call Center Outsourcings Type and Applications
Table Sitel Call Center Outsourcings Revenue, Gross Margin and Market Share (2016-2017)
Table Sykes Enterprises Basic Information, Manufacturing Base and Competitors
Table Sykes Enterprises Call Center Outsourcings Type and Applications
Table Sykes Enterprises Call Center Outsourcings Revenue, Gross Margin and Market Share (2016-2017)
Table SupportSave Basic Information, Manufacturing Base and Competitors
Table SupportSave Call Center Outsourcings Type and Applications
Table SupportSave Call Center Outsourcings Revenue, Gross Margin and Market Share (2016-2017)
Table Tech Mahindra Basic Information, Manufacturing Base and Competitors
Table Tech Mahindra Call Center Outsourcings Type and Applications
Table Tech Mahindra Call Center Outsourcings Revenue, Gross Margin and Market Share (2016-2017)
Table Teleperformance Basic Information, Manufacturing Base and Competitors
Table Teleperformance Call Center Outsourcings Type and Applications
Table Teleperformance Call Center Outsourcings Revenue, Gross Margin and Market Share (2016-2017)
Table Televerde Basic Information, Manufacturing Base and Competitors
Table Televerde Call Center Outsourcings Type and Applications
Table Televerde Call Center Outsourcings Revenue, Gross Margin and Market Share (2016-2017)
Table TeleTech Basic Information, Manufacturing Base and Competitors
Table TeleTech Call Center Outsourcings Type and Applications
Table TeleTech Call Center Outsourcings Revenue, Gross Margin and Market Share (2016-2017)
Table TELUS International Basic Information, Manufacturing Base and Competitors
Table TELUS International Call Center Outsourcings Type and Applications
Table TELUS International Call Center Outsourcings Revenue, Gross Margin and Market Share (2016-2017)
Table Transcom WorldWide Basic Information, Manufacturing Base and Competitors
Table Transcom WorldWide Call Center Outsourcings Type and Applications
Table Transcom WorldWide Call Center Outsourcings Revenue, Gross Margin and Market Share (2016-2017)
Table Ubiquity Global Services Basic Information, Manufacturing Base and Competitors
Table Ubiquity Global Services Call Center Outsourcings Type and Applications
Table Ubiquity Global Services Call Center Outsourcings Revenue, Gross Margin and Market Share (2016-2017)
Table United Nearshore Operations Basic Information, Manufacturing Base and Competitors
Table United Nearshore Operations Call Center Outsourcings Type and Applications
Table United Nearshore Operations Call Center Outsourcings Revenue, Gross Margin and Market Share (2016-2017)
Table WNS Global Services Basic Information, Manufacturing Base and Competitors
Table WNS Global Services Call Center Outsourcings Type and Applications
Table WNS Global Services Call Center Outsourcings Revenue, Gross Margin and Market Share (2016-2017)
Table Webhelp Basic Information, Manufacturing Base and Competitors
Table Webhelp Call Center Outsourcings Type and Applications
Table Webhelp Call Center Outsourcings Revenue, Gross Margin and Market Share (2016-2017)
Table Global Call Center Outsourcings Revenue (Million USD) by Players (2013-2018)
Table Global Call Center Outsourcings Revenue Share by Players (2013-2018)
Figure Global Call Center Outsourcings Revenue Share by Players in 2016
Figure Global Call Center Outsourcings Revenue Share by Players in 2017
Figure Global Top 5 Players Call Center Outsourcings Revenue Market Share in 2017
Figure Global Top 10 Players Call Center Outsourcings Revenue Market Share in 2017
Figure Global Call Center Outsourcings Revenue (Million USD) and Growth Rate (%) (2013-2018)
Table Global Call Center Outsourcings Revenue (Million USD) by Regions (2013-2018)
Table Global Call Center Outsourcings Revenue Market Share by Regions (2013-2018)
Figure Global Call Center Outsourcings Revenue Market Share by Regions (2013-2018)
Figure Global Call Center Outsourcings Revenue Market Share by Regions in 2017
Figure North America Call Center Outsourcings Revenue and Growth Rate (2013-2018)
Figure Europe Call Center Outsourcings Revenue and Growth Rate (2013-2018)
Figure Asia-Pacific Call Center Outsourcings Revenue and Growth Rate (2013-2018)
Figure South America Call Center Outsourcings Revenue and Growth Rate (2013-2018)
Figure Middle East and Africa Call Center Outsourcings Revenue and Growth Rate (2013-2018)
Table North America Call Center Outsourcings Revenue by Countries (2013-2018)
Table North America Call Center Outsourcings Revenue Market Share by Countries (2013-2018)
Figure North America Call Center Outsourcings Revenue Market Share by Countries (2013-2018)
Figure North America Call Center Outsourcings Revenue Market Share by Countries in 2017
Figure USA Call Center Outsourcings Revenue and Growth Rate (2013-2018)
Figure Canada Call Center Outsourcings Revenue and Growth Rate (2013-2018)
Figure Mexico Call Center Outsourcings Revenue and Growth Rate (2013-2018)
Table Europe Call Center Outsourcings Revenue (Million USD) by Countries (2013-2018)
Figure Europe Call Center Outsourcings Revenue Market Share by Countries (2013-2018)
Figure Europe Call Center Outsourcings Revenue Market Share by Countries in 2017
Figure Germany Call Center Outsourcings Revenue and Growth Rate (2013-2018)
Figure UK Call Center Outsourcings Revenue and Growth Rate (2013-2018)
Figure France Call Center Outsourcings Revenue and Growth Rate (2013-2018)
Figure Russia Call Center Outsourcings Revenue and Growth Rate (2013-2018)
Figure Italy Call Center Outsourcings Revenue and Growth Rate (2013-2018)
Table Asia-Pacific Call Center Outsourcings Revenue (Million USD) by Countries (2013-2018)
Figure Asia-Pacific Call Center Outsourcings Revenue Market Share by Countries (2013-2018)
Figure Asia-Pacific Call Center Outsourcings Revenue Market Share by Countries in 2017
Figure China Call Center Outsourcings Revenue and Growth Rate (2013-2018)
Figure Japan Call Center Outsourcings Revenue and Growth Rate (2013-2018)
Figure Korea Call Center Outsourcings Revenue and Growth Rate (2013-2018)
Figure India Call Center Outsourcings Revenue and Growth Rate (2013-2018)
Figure Southeast Asia Call Center Outsourcings Revenue and Growth Rate (2013-2018)
Table South America Call Center Outsourcings Revenue by Countries (2013-2018)
Table South America Call Center Outsourcings Revenue Market Share by Countries (2013-2018)
Figure South America Call Center Outsourcings Revenue Market Share by Countries (2013-2018)
Figure South America Call Center Outsourcings Revenue Market Share by Countries in 2017
Figure Brazil Call Center Outsourcings Revenue and Growth Rate (2013-2018)
Figure Argentina Call Center Outsourcings Revenue and Growth Rate (2013-2018)
Figure Colombia Call Center Outsourcings Revenue and Growth Rate (2013-2018)
Table Middle East and Africa Call Center Outsourcings Revenue (Million USD) by Countries (2013-2018)
Table Middle East and Africa Call Center Outsourcings Revenue Market Share by Countries (2013-2018)
Figure Middle East and Africa Call Center Outsourcings Revenue Market Share by Countries (2013-2018)
Figure Middle East and Africa Call Center Outsourcings Revenue Market Share by Countries in 2017
Figure Saudi Arabia Call Center Outsourcings Revenue and Growth Rate (2013-2018)
Figure UAE Call Center Outsourcings Revenue and Growth Rate (2013-2018)
Figure Egypt Call Center Outsourcings Revenue and Growth Rate (2013-2018)
Figure Nigeria Call Center Outsourcings Revenue and Growth Rate (2013-2018)
Figure South Africa Call Center Outsourcings Revenue and Growth Rate (2013-2018)
Table Global Call Center Outsourcings Revenue (Million USD) by Type (2013-2018)
Table Global Call Center Outsourcings Revenue Share by Type (2013-2018)
Figure Global Call Center Outsourcings Revenue Share by Type (2013-2018)
Figure Global Call Center Outsourcings Revenue Share by Type in 2017
Table Global Call Center Outsourcings Revenue Forecast by Type (2018-2023)
Figure Global Call Center Outsourcings Market Share Forecast by Type (2018-2023)
Figure Global Inbound Call Services Revenue Growth Rate (2013-2018)
Figure Global Outbound Call Services Revenue Growth Rate (2013-2018)
Figure Global Others Revenue Growth Rate (2013-2018)
Table Global Call Center Outsourcings Revenue by Application (2013-2018)
Table Global Call Center Outsourcings Revenue Share by Application (2013-2018)
Figure Global Call Center Outsourcings Revenue Share by Application (2013-2018)
Figure Global Call Center Outsourcings Revenue Share by Application in 2017
Table Global Call Center Outsourcings Revenue Forecast by Application (2018-2023)
Figure Global Call Center Outsourcings Market Share Forecast by Application (2018-2023)
Figure Global BFSI Revenue Growth Rate (2013-2018)
Figure Global Retail Revenue Growth Rate (2013-2018)
Figure Global Government Revenue Growth Rate (2013-2018)
Figure Global IT & Telecommunication Revenue Growth Rate (2013-2018)
Figure Global Defense Aerospace & Intelligence Revenue Growth Rate (2013-2018)
Figure Global Others Revenue Growth Rate (2013-2018)
Figure Global Call Center Outsourcings Revenue (Million USD) and Growth Rate Forecast (2018 -2023)
Table Global Call Center Outsourcings Revenue (Million USD) Forecast by Regions (2018-2023)
Figure Global Call Center Outsourcings Revenue Market Share Forecast by Regions (2018-2023)
Figure North America Call Center Outsourcings Revenue Market Forecast (2018-2023)
Figure Europe Call Center Outsourcings Revenue Market Forecast (2018-2023)
Figure Asia-Pacific Call Center Outsourcings Revenue Market Forecast (2018-2023)
Figure South America Call Center Outsourcings Revenue Market Forecast (2018-2023)
Figure Middle East and Africa Call Center Outsourcings Revenue Market Forecast (2018-2023)