Europe (UK, Germany and France, Netherlands, Russia, Spain) Contact Center Market 2018
Description
Market Segment by Players, this report covers
• Teleperformance
• Convergys (Stream)
• Sykes Enterprises
• Transcom
• Atento
• Arvato
• West Corporation
• Acticall (Sitel)
• TeleTech Holdings
• Comdata Group
• Serco
• Concentrix
Market Segment by Countries, regional analysis covers
• UK
• Germany
• France
• Netherlands
• Russia
• Spain
• Italy
Market Segment by Type, covers
• Mass Market Center
• B2B Center
• Universal Center
Market Segment by Applications, can be divided into
• Telecommunication
• BFSI
• Government and Public Sector
• Healthcare and Life Sciences
• Retail and Consumer Goods
Market Segment by Players, this report covers
• Teleperformance
• Convergys (Stream)
• Sykes Enterprises
• Transcom
• Atento
• Arvato
• West Corporation
• Acticall (Sitel)
• TeleTech Holdings
• Comdata Group
• Serco
• Concentrix
Market Segment by Countries, regional analysis covers
• UK
• Germany
• France
• Netherlands
• Russia
• Spain
• Italy
Market Segment by Type, covers
• Mass Market Center
• B2B Center
• Universal Center
Market Segment by Applications, can be divided into
• Telecommunication
• BFSI
• Government and Public Sector
• Healthcare and Life Sciences
• Retail and Consumer Goods
1 CONTACT CENTER MARKET OVERVIEW
1.1 Product Overview and Scope of Contact Center
1.2 Classification of Contact Center by Types
1.2.1 Europe Contact Center Revenue Comparison by Types (2013-2023)
1
1.2.2 Europe Contact Center Revenue Market Share by Types in 2017
1.2.3 Mass Market Center
1.2.4 B2B Center
1.2.5 Universal Center
1.3 Contact Center Segment by Applications
1.3.1 Contact Center Consumption Market Share by Applications in 2017
1.3.2 Telecommunication
1.3.3 BFSI
1.3.4 Government and Public Sector
1.3.5 Healthcare and Life Sciences
1.3.6 Retail and Consumer Goods
1.3.7 Others
1.4 Europe Contact Center Market by Countries
1.4.1 UK Contact Center Status and Prospect (2013-2023)
1.4.2 Germany Contact Center Status and Prospect (2013-2023)
1.4.3 France Contact Center Status and Prospect (2013-2023)
1.4.4 Netherlands Contact Center Status and Prospect (2013-2023)
1.4.5 Russia Contact Center Status and Prospect (2013-2023)
1.4.6 Spain Contact Center Status and Prospect (2013-2023)
1.5 Europe Market Size of Contact Center (2013-2023)
2 EUROPE CONTACT CENTER PLAYERS PROFILES/ANALYSIS
2.1 Teleperformance
2.1.1 Company Profile
2.1.2 Product Introduction
2.1.3 Contact Center Oursourcing Revenue, Growth Rate Analysis of Teleperformance
2.1.4 Contact Information
2.2 Convergys (Stream)
2.2.1 Company Profile
2.2.2 Product Introduction
2.2.3 Contact Center Oursourcing Revenue, Growth Rate Analysis of Convergys (Stream)
2.2.4 Contact Information
2.3 Sykes
2.3.1 Company Profile
2.3.2 Product Introduction
2.3.3 Contact Center Oursourcing Revenue, Growth Rate Analysis of Sykes
2.3.4 Contact Information
2.4 Transcom
2.4.1 Company Profile
2.4.2 Product Introduction
2.4.3 Contact Center Oursourcing Revenue, Growth Rate Analysis of Transcom
2.4.4 Contact Information
2.5 Atento
2.5.1 Company Profile
2.5.2 Product Introduction
2.5.3 Contact Center Oursourcing Revenue, Growth Rate Analysis of Atento
2.5.4 Contact Information
2.6 Arvato
2.6.1 Company Profile
2.6.2 Product Introduction
2.6.3 Contact Center Oursourcing Revenue, Growth Rate Analysis of Arvato
2.6.4 Contact Information
2.7 West Corporation
2.7.1 Company Profile
2.7.2 Product Introduction
2
2.7.3 Contact Center Oursourcing Revenue, Growth Rate Analysis of West Corporation
2.7.4 Contact Information
2.8 Acticall (Sitel)
2.8.1 Company Profile
2.8.2 Product Introduction
2.8.3 Contact Center Oursourcing Revenue, Growth Rate Analysis of Acticall (Sitel)
2.8.4 Contact Information
2.9 Teletech
2.9.1 Company Profile
2.9.2 Product Introduction
2.9.3 Contact Center Oursourcing Revenue, Growth Rate Analysis of Teletech
2.9.4 Contact Information
2.10 Comdata Group
2.10.1 Company Profile
2.10.2 Product Introduction
2.10.3 Contact Center Oursourcing Revenue, Growth Rate Analysis of Comdata Group
2.10.4 Contact Information
2.11 Serco
2.11.1 Company Profile
2.11.2 Product Introduction
2.11.3 Contact Center Oursourcing Revenue, Growth Rate Analysis of Serco
2.11.4 Contact Information
2.12 Concentrix
2.12.1 Company Profile
2.12.2 Product Introduction
2.12.3 Contact Center Oursourcing Revenue, Growth Rate Analysis of Concentrix
2.12.4 Contact Information
3 EUROPE CONTACT CENTER MARKET COMPETITION, BY PLAYERS
3.1 Europe Contact Center Revenue and Share by Players (2017-2018)
3.2 Market Concentration Rate
3.2.1 Top 3 Contact Center Players Market Share
3.2.2 Top 5 Contact Center Players Market Share
4 EUROPE CONTACT CENTER MARKET SIZE BY COUNTRIES
4.1 Europe Contact Center Revenue and Market Share by Countries
4.2 Europe Contact Center Gross Margin by Countries
5 EUROPE CONTACT CENTER MARKET SEGMENT BY TYPE
5.1 Europe Contact Center Revenue and Market Share by Type (2013-2018)
5.2 Europe Contact Center Revenue and Market Share by Type (2013-2018)
5.3 Mass Market Center Revenue Growth Rate
5.4 B2B Center Revenue Growth Rate
5.5 Universal Center Revenue Growth Rate
6 EUROPE CONTACT CENTER MARKET SEGMENT BY APPLICATION
6.1 Europe Contact Center Revenue Market Share by Application (2013-2018)
6.2 Telecommunication Revenue Growth Rate
6.3 BFSI Revenue Growth Rate
6.4 Government and Public Sector Revenue Growth Rate
6.5 Healthcare and Life Sciences Revenue Growth Rate
6.6 Retail and Consumer Goods Revenue Growth Rate
7 FRANCE CONTACT CENTER MARKET OVERVIEW
7.1 France Contact Center Revenue and Growth Rate by Countries
7.2 France Contact Center Gross Margin Trend (2013-2018)
7.3 France Contact Center Revenue and Market Share by Type (2013-2018)
7.4 France Contact Center Revenue and Market Share by Application (2013-2018)
7.5 France Contact Center Revenue and Share by Players (2017-2018)
3
8 NETHERLANDS CONTACT CENTER MARKET OVERVIEW
8.1 Netherlands Contact Center Revenue and Growth Rate by Countries
8.2 Netherlands Contact Center Gross Margin Trend (2013-2018)
8.3 Netherlands Contact Center Revenue and Market Share by Type (2013-2018)
8.4 Netherlands Contact Center Revenue and Market Share by Application (2013-2018)
8.5 Netherlands Contact Center Revenue and Share by Players (2017-2018)
9 RUSSIA CONTACT CENTER MARKET OVERVIEW
9.1 Russia Contact Center Revenue and Growth Rate by Countries
9.2 Russia Contact Center Gross Margin Trend (2013-2018)
9.3 Russia Contact Center Revenue and Market Share by Type (2013-2018)
9.4 Russia Contact Center Revenue and Market Share by Application (2013-2018)
9.5 Russia Contact Center Revenue and Share by Players (2017-2018)
10 UK CONTACT CENTER MARKET OVERVIEW
10.1 UK Contact Center Revenue and Growth Rate by Countries
10.2 UK Contact Center Gross Margin Trend (2013-2018)
10.3 UK Contact Center Revenue and Market Share by Type (2013-2018)
10.4 UK Contact Center Revenue and Market Share by Application (2013-2018)
10.5 UK Contact Center Revenue and Share by Players (2017-2018)
11 GERMANY CONTACT CENTER MARKET OVERVIEW
11.1 Germany Contact Center Revenue and Growth Rate by Countries
11.2 Germany Contact Center Gross Margin Trend (2013-2018)
11.3 Germany Contact Center Revenue and Market Share by Type (2013-2018)
11.4 Germany Contact Center Revenue and Market Share by Application (2013-2018)
11.5 Germany Contact Center Revenue and Share by Players (2017-2018)
12 SPAIN CONTACT CENTER MARKET OVERVIEW
12.1 Spain Contact Center Revenue and Growth Rate by Countries
12.2 Spain Contact Center Gross Margin Trend (2013-2018)
12.3 Spain Contact Center Revenue and Market Share by Type (2013-2018)
12.4 Spain Contact Center Revenue and Market Share by Application (2013-2018)
12.5 Spain Contact Center Revenue and Share by Players (2017-2018)
13 ITALY CONTACT CENTER MARKET OVERVIEW
13.1 Italy Contact Center Revenue and Growth Rate by Countries
13.2 Italy Contact Center Gross Margin Trend (2013-2018)
13.3 Italy Contact Center Revenue and Market Share by Type (2013-2018)
13.4 Italy Contact Center Revenue and Market Share by Application (2013-2018)
13.5 Italy Contact Center Revenue and Share by Players (2017-2018)
14 EUROPE CONTACT CENTER MARKET SIZE FORECAST (2018-2023)
14.1 Europe Contact Center Market Size Forecast (2018-2023)
14.2 Europe Contact Center Market Forecast by Countries (2018-2023)
14.3 UK Contact Center Revenue Market Forecast (2018-2023)
14.4 Germany Contact Center Revenue Market Forecast (2018-2023)
14.5 France Contact Center Revenue Market Forecast (2018-2023)
14.6 Netherlands Contact Center Revenue Market Forecast (2018-2023)
14.7 Russia Contact Center Revenue Market Forecast (2018-2023)
14.8 Spain Contact Center Revenue Market Forecast (2018-2023)
14.9 Italy Contact Center Revenue Market Forecast (2018-2023)
15 EUROPE CONTACT CENTER MARKET SEGMENT BY TYPE FORECAST (2018-2023)
15.1 Europe Contact Center Revenue by Type Forecast (2018-2023)
15.2 Europe Contact Center Market Share by Type Forecast (2018-2023)
16 EUROPE CONTACT CENTER MARKET SEGMENT BY APPLICATION FORECAST (2018-2023)
16.1 Europe Contact Center Revenue by Application Forecast (2018-2023)
16.2 Europe Contact Center Revenue Market Share by Application Forecast (2018-2023)
17 MARKET EFFECT FACTORS ANALYSIS
17.1 Consumer Needs/Customer Preference Change
4
17.2 Economic/Political Environmental Change
18 MARKETING STRATEGY ANALYSIS, DISTRIBUTORS/TRADERS
18.1 Marketing Channel
18.1.1 Direct Marketing
18.1.2 Indirect Marketing
18.1.3 Marketing Channel Development Trend
18.2 Market Positioning
18.2.1 Pricing Strategy
18.2.2 Brand Strategy
19 RESEARCH FINDINGS AND CONCLUSION
20 APPENDIX
20.1 Methodology
20.2 Data Source
List of Tables and Figures
Figure Picture of Contact Center
Figure Europe Contact Center and Revenue (Million USD) Market Split by Product Type
Figure Europe Contact Center Revenue Market Share by Types in 2017
Figure Mass Market Center Picture
Figure B2B Center Picture
Figure Universal Center Picture
Figure Contact Center Market Share by Applications in 2017
Table Application of Contact Center
Figure Telecommunication Examples
Figure BFSI Examples
Figure Government and Public Sector Examples
Figure Healthcare and Life Sciences Examples
Figure Healthcare and Life Sciences Examples
Figure Others Examples
Figure Europe Market Contact Center Revenue (Million USD) Comparison by Countries 2013-
2023
Figure UK Contact Center Revenue (Million USD) and Growth Rate (2013-2023)
Figure Germany Contact Center Revenue (Million USD) and Growth Rate (2013-2023)
Figure France Contact Center Revenue (Million USD) and Growth Rate (2013-2023)
Figure Netherlands Contact Center Revenue (Million USD) and Growth Rate (2013-2023)
Figure Russia Contact Center Revenue (Million USD) and Growth Rate (2013-2023)
Figure Spain Contact Center Revenue (Million USD) and Growth Rate (2013-2023)
Figure Europe Contact Center Revenue (Million USD) and Growth Rate (2013-2023)
Table Teleperformance Information List
Table Contact Center Product Introduction of Teleperformance
Table Contact Center Outsourcing Revenue (Million USD) and Share of Teleperformance (2017-
2018)
Table Contact Information of Teleperformance
Table Convergys (Stream) Information List
Table Contact Center Product Introduction of Convergys (Stream)
Table Contact Center Outsourcing Revenue (Million USD) and Share of Convergys (Stream) (2017-
2018)
Table Contact Information of Convergys (Stream)
Table Sykes Information List
Table Contact Center Product Introduction of Sykes
Table Contact Center Outsourcing Revenue (Million USD) and Share of Sykes (2017-2018)
Table Contact Information of Sykes
Table Transcom Information List
5
1.1 Product Overview and Scope of Contact Center
1.2 Classification of Contact Center by Types
1.2.1 Europe Contact Center Revenue Comparison by Types (2013-2023)
1
1.2.2 Europe Contact Center Revenue Market Share by Types in 2017
1.2.3 Mass Market Center
1.2.4 B2B Center
1.2.5 Universal Center
1.3 Contact Center Segment by Applications
1.3.1 Contact Center Consumption Market Share by Applications in 2017
1.3.2 Telecommunication
1.3.3 BFSI
1.3.4 Government and Public Sector
1.3.5 Healthcare and Life Sciences
1.3.6 Retail and Consumer Goods
1.3.7 Others
1.4 Europe Contact Center Market by Countries
1.4.1 UK Contact Center Status and Prospect (2013-2023)
1.4.2 Germany Contact Center Status and Prospect (2013-2023)
1.4.3 France Contact Center Status and Prospect (2013-2023)
1.4.4 Netherlands Contact Center Status and Prospect (2013-2023)
1.4.5 Russia Contact Center Status and Prospect (2013-2023)
1.4.6 Spain Contact Center Status and Prospect (2013-2023)
1.5 Europe Market Size of Contact Center (2013-2023)
2 EUROPE CONTACT CENTER PLAYERS PROFILES/ANALYSIS
2.1 Teleperformance
2.1.1 Company Profile
2.1.2 Product Introduction
2.1.3 Contact Center Oursourcing Revenue, Growth Rate Analysis of Teleperformance
2.1.4 Contact Information
2.2 Convergys (Stream)
2.2.1 Company Profile
2.2.2 Product Introduction
2.2.3 Contact Center Oursourcing Revenue, Growth Rate Analysis of Convergys (Stream)
2.2.4 Contact Information
2.3 Sykes
2.3.1 Company Profile
2.3.2 Product Introduction
2.3.3 Contact Center Oursourcing Revenue, Growth Rate Analysis of Sykes
2.3.4 Contact Information
2.4 Transcom
2.4.1 Company Profile
2.4.2 Product Introduction
2.4.3 Contact Center Oursourcing Revenue, Growth Rate Analysis of Transcom
2.4.4 Contact Information
2.5 Atento
2.5.1 Company Profile
2.5.2 Product Introduction
2.5.3 Contact Center Oursourcing Revenue, Growth Rate Analysis of Atento
2.5.4 Contact Information
2.6 Arvato
2.6.1 Company Profile
2.6.2 Product Introduction
2.6.3 Contact Center Oursourcing Revenue, Growth Rate Analysis of Arvato
2.6.4 Contact Information
2.7 West Corporation
2.7.1 Company Profile
2.7.2 Product Introduction
2
2.7.3 Contact Center Oursourcing Revenue, Growth Rate Analysis of West Corporation
2.7.4 Contact Information
2.8 Acticall (Sitel)
2.8.1 Company Profile
2.8.2 Product Introduction
2.8.3 Contact Center Oursourcing Revenue, Growth Rate Analysis of Acticall (Sitel)
2.8.4 Contact Information
2.9 Teletech
2.9.1 Company Profile
2.9.2 Product Introduction
2.9.3 Contact Center Oursourcing Revenue, Growth Rate Analysis of Teletech
2.9.4 Contact Information
2.10 Comdata Group
2.10.1 Company Profile
2.10.2 Product Introduction
2.10.3 Contact Center Oursourcing Revenue, Growth Rate Analysis of Comdata Group
2.10.4 Contact Information
2.11 Serco
2.11.1 Company Profile
2.11.2 Product Introduction
2.11.3 Contact Center Oursourcing Revenue, Growth Rate Analysis of Serco
2.11.4 Contact Information
2.12 Concentrix
2.12.1 Company Profile
2.12.2 Product Introduction
2.12.3 Contact Center Oursourcing Revenue, Growth Rate Analysis of Concentrix
2.12.4 Contact Information
3 EUROPE CONTACT CENTER MARKET COMPETITION, BY PLAYERS
3.1 Europe Contact Center Revenue and Share by Players (2017-2018)
3.2 Market Concentration Rate
3.2.1 Top 3 Contact Center Players Market Share
3.2.2 Top 5 Contact Center Players Market Share
4 EUROPE CONTACT CENTER MARKET SIZE BY COUNTRIES
4.1 Europe Contact Center Revenue and Market Share by Countries
4.2 Europe Contact Center Gross Margin by Countries
5 EUROPE CONTACT CENTER MARKET SEGMENT BY TYPE
5.1 Europe Contact Center Revenue and Market Share by Type (2013-2018)
5.2 Europe Contact Center Revenue and Market Share by Type (2013-2018)
5.3 Mass Market Center Revenue Growth Rate
5.4 B2B Center Revenue Growth Rate
5.5 Universal Center Revenue Growth Rate
6 EUROPE CONTACT CENTER MARKET SEGMENT BY APPLICATION
6.1 Europe Contact Center Revenue Market Share by Application (2013-2018)
6.2 Telecommunication Revenue Growth Rate
6.3 BFSI Revenue Growth Rate
6.4 Government and Public Sector Revenue Growth Rate
6.5 Healthcare and Life Sciences Revenue Growth Rate
6.6 Retail and Consumer Goods Revenue Growth Rate
7 FRANCE CONTACT CENTER MARKET OVERVIEW
7.1 France Contact Center Revenue and Growth Rate by Countries
7.2 France Contact Center Gross Margin Trend (2013-2018)
7.3 France Contact Center Revenue and Market Share by Type (2013-2018)
7.4 France Contact Center Revenue and Market Share by Application (2013-2018)
7.5 France Contact Center Revenue and Share by Players (2017-2018)
3
8 NETHERLANDS CONTACT CENTER MARKET OVERVIEW
8.1 Netherlands Contact Center Revenue and Growth Rate by Countries
8.2 Netherlands Contact Center Gross Margin Trend (2013-2018)
8.3 Netherlands Contact Center Revenue and Market Share by Type (2013-2018)
8.4 Netherlands Contact Center Revenue and Market Share by Application (2013-2018)
8.5 Netherlands Contact Center Revenue and Share by Players (2017-2018)
9 RUSSIA CONTACT CENTER MARKET OVERVIEW
9.1 Russia Contact Center Revenue and Growth Rate by Countries
9.2 Russia Contact Center Gross Margin Trend (2013-2018)
9.3 Russia Contact Center Revenue and Market Share by Type (2013-2018)
9.4 Russia Contact Center Revenue and Market Share by Application (2013-2018)
9.5 Russia Contact Center Revenue and Share by Players (2017-2018)
10 UK CONTACT CENTER MARKET OVERVIEW
10.1 UK Contact Center Revenue and Growth Rate by Countries
10.2 UK Contact Center Gross Margin Trend (2013-2018)
10.3 UK Contact Center Revenue and Market Share by Type (2013-2018)
10.4 UK Contact Center Revenue and Market Share by Application (2013-2018)
10.5 UK Contact Center Revenue and Share by Players (2017-2018)
11 GERMANY CONTACT CENTER MARKET OVERVIEW
11.1 Germany Contact Center Revenue and Growth Rate by Countries
11.2 Germany Contact Center Gross Margin Trend (2013-2018)
11.3 Germany Contact Center Revenue and Market Share by Type (2013-2018)
11.4 Germany Contact Center Revenue and Market Share by Application (2013-2018)
11.5 Germany Contact Center Revenue and Share by Players (2017-2018)
12 SPAIN CONTACT CENTER MARKET OVERVIEW
12.1 Spain Contact Center Revenue and Growth Rate by Countries
12.2 Spain Contact Center Gross Margin Trend (2013-2018)
12.3 Spain Contact Center Revenue and Market Share by Type (2013-2018)
12.4 Spain Contact Center Revenue and Market Share by Application (2013-2018)
12.5 Spain Contact Center Revenue and Share by Players (2017-2018)
13 ITALY CONTACT CENTER MARKET OVERVIEW
13.1 Italy Contact Center Revenue and Growth Rate by Countries
13.2 Italy Contact Center Gross Margin Trend (2013-2018)
13.3 Italy Contact Center Revenue and Market Share by Type (2013-2018)
13.4 Italy Contact Center Revenue and Market Share by Application (2013-2018)
13.5 Italy Contact Center Revenue and Share by Players (2017-2018)
14 EUROPE CONTACT CENTER MARKET SIZE FORECAST (2018-2023)
14.1 Europe Contact Center Market Size Forecast (2018-2023)
14.2 Europe Contact Center Market Forecast by Countries (2018-2023)
14.3 UK Contact Center Revenue Market Forecast (2018-2023)
14.4 Germany Contact Center Revenue Market Forecast (2018-2023)
14.5 France Contact Center Revenue Market Forecast (2018-2023)
14.6 Netherlands Contact Center Revenue Market Forecast (2018-2023)
14.7 Russia Contact Center Revenue Market Forecast (2018-2023)
14.8 Spain Contact Center Revenue Market Forecast (2018-2023)
14.9 Italy Contact Center Revenue Market Forecast (2018-2023)
15 EUROPE CONTACT CENTER MARKET SEGMENT BY TYPE FORECAST (2018-2023)
15.1 Europe Contact Center Revenue by Type Forecast (2018-2023)
15.2 Europe Contact Center Market Share by Type Forecast (2018-2023)
16 EUROPE CONTACT CENTER MARKET SEGMENT BY APPLICATION FORECAST (2018-2023)
16.1 Europe Contact Center Revenue by Application Forecast (2018-2023)
16.2 Europe Contact Center Revenue Market Share by Application Forecast (2018-2023)
17 MARKET EFFECT FACTORS ANALYSIS
17.1 Consumer Needs/Customer Preference Change
4
17.2 Economic/Political Environmental Change
18 MARKETING STRATEGY ANALYSIS, DISTRIBUTORS/TRADERS
18.1 Marketing Channel
18.1.1 Direct Marketing
18.1.2 Indirect Marketing
18.1.3 Marketing Channel Development Trend
18.2 Market Positioning
18.2.1 Pricing Strategy
18.2.2 Brand Strategy
19 RESEARCH FINDINGS AND CONCLUSION
20 APPENDIX
20.1 Methodology
20.2 Data Source
List of Tables and Figures
Figure Picture of Contact Center
Figure Europe Contact Center and Revenue (Million USD) Market Split by Product Type
Figure Europe Contact Center Revenue Market Share by Types in 2017
Figure Mass Market Center Picture
Figure B2B Center Picture
Figure Universal Center Picture
Figure Contact Center Market Share by Applications in 2017
Table Application of Contact Center
Figure Telecommunication Examples
Figure BFSI Examples
Figure Government and Public Sector Examples
Figure Healthcare and Life Sciences Examples
Figure Healthcare and Life Sciences Examples
Figure Others Examples
Figure Europe Market Contact Center Revenue (Million USD) Comparison by Countries 2013-
2023
Figure UK Contact Center Revenue (Million USD) and Growth Rate (2013-2023)
Figure Germany Contact Center Revenue (Million USD) and Growth Rate (2013-2023)
Figure France Contact Center Revenue (Million USD) and Growth Rate (2013-2023)
Figure Netherlands Contact Center Revenue (Million USD) and Growth Rate (2013-2023)
Figure Russia Contact Center Revenue (Million USD) and Growth Rate (2013-2023)
Figure Spain Contact Center Revenue (Million USD) and Growth Rate (2013-2023)
Figure Europe Contact Center Revenue (Million USD) and Growth Rate (2013-2023)
Table Teleperformance Information List
Table Contact Center Product Introduction of Teleperformance
Table Contact Center Outsourcing Revenue (Million USD) and Share of Teleperformance (2017-
2018)
Table Contact Information of Teleperformance
Table Convergys (Stream) Information List
Table Contact Center Product Introduction of Convergys (Stream)
Table Contact Center Outsourcing Revenue (Million USD) and Share of Convergys (Stream) (2017-
2018)
Table Contact Information of Convergys (Stream)
Table Sykes Information List
Table Contact Center Product Introduction of Sykes
Table Contact Center Outsourcing Revenue (Million USD) and Share of Sykes (2017-2018)
Table Contact Information of Sykes
Table Transcom Information List
5
