BPO Services in Japan

October 2024 | 46 pages | ID: B34DC6B58AEEN
MarketLine

Abstracts

BPO Services in Japan

Summary

BPO Services in Japan industry profile provides top-line qualitative and quantitative summary information including: market size (value 2018-23, and forecast to 2028). The profile also contains descriptions of the leading players including key financial metrics and analysis of competitive pressures within the market.

Key Highlights

• Business Process Outsourcing (BPO) services include revenues generated both from signed deals that remain under contract and the annual revenues associated with new contracts signed within a particular calendar year. The services include the outsourcing of functions such as customer relationship management, finance & accounting, human resources, knowledge process outsourcing, procurement, and vertical-specific processes. The total value of the market represents the demand for the service coming from a particular country.
• The Japanese BPO services market recorded revenues of $18.6 billion in 2023, representing a compound annual growth rate (CAGR) of 4.6% between 2018 and 2023.
• The vertical-specific BPO segment accounted for the market's largest proportion in 2023, with total revenues of $7 billion, equivalent to 37.7% of the market's overall value.
• In 2023, Japan accounted for the largest share of 18.1% of the Asia-Pacific BPO services market.

Scope

• Save time carrying out entry-level research by identifying the size, growth, major segments, and leading players in the bpo services market in Japan
• Use the Five Forces analysis to determine the competitive intensity and therefore attractiveness of the bpo services market in Japan
• Leading company profiles reveal details of key bpo services market players’ global operations and financial performance
• Add weight to presentations and pitches by understanding the future growth prospects of the Japan bpo services market with five year forecasts

Reasons to Buy

• What was the size of the Japan bpo services market by value in 2023?
• What will be the size of the Japan bpo services market in 2028?
• What factors are affecting the strength of competition in the Japan bpo services market?
• How has the market performed over the last five years?
• What are the main segments that make up Japan's bpo services market?

Contents

1 EXECUTIVE SUMMARY

1.1. Market value
1.2. Market value forecast
1.3. Category segmentation
1.4. Geography segmentation
1.5. Market rivalry
1.6. Competitive landscape

2 MARKET OVERVIEW

2.1. Market definition
2.2. Market analysis

3 MARKET DATA

3.1. Market value

4 MARKET SEGMENTATION

4.1. Category segmentation
4.2. Geography segmentation

5 MARKET OUTLOOK

5.1. Market value forecast

6 FIVE FORCES ANALYSIS

6.1. Summary
6.2. Buyer power
6.3. Supplier power
6.4. New entrants
6.5. Threat of substitutes
6.6. Degree of rivalry

7 COMPETITIVE LANDSCAPE

7.1. Who are the leading players?
7.2. What strategies do the leading players follow?
7.3. What are the strengths of leading players?

8 COMPANY PROFILES

8.1. HCL Technologies Ltd
8.2. ISS AS
8.3. NCR Voyix Corp
8.4. Persol Holdings Co Ltd

9 MACROECONOMIC INDICATORS

9.1. Country data

10 APPENDIX

10.1. Methodology
10.2. Industry associations
10.3. Related MarketLine research
10.4. About MarketLine

List Of Tables

LIST OF TABLES

Table 1: Japan BPO services market value: $ million, 2018-23
Table 2: Japan BPO services market category segmentation: % share, by value, 2018-23
Table 3: Japan BPO services market category segmentation: $ million, 2018-23
Table 4: Japan BPO services market geography segmentation: $ million, 2023
Table 5: Japan BPO services market value forecast: $ million, 2023-28
Table 6: HCL Technologies Ltd: Key Facts
Table 7: HCL Technologies Ltd: Annual Financial Ratios
Table 8: HCL Technologies Ltd: Key Employees
Table 9: HCL Technologies Ltd: Key Employees Continued
Table 10: ISS AS: Key Facts
Table 11: ISS AS: Annual Financial Ratios
Table 12: ISS AS: Key Employees
Table 13: NCR Voyix Corp: Key Facts
Table 14: NCR Voyix Corp: Annual Financial Ratios
Table 15: NCR Voyix Corp: Key Employees
Table 16: Persol Holdings Co Ltd: Key Facts
Table 17: Persol Holdings Co Ltd: Annual Financial Ratios
Table 18: Persol Holdings Co Ltd: Key Employees
Table 19: Japan Size of Population (million), 2019-23
Table 20: Japan Real GDP (constant 2010 prices, $ billion), 2019-23
Table 21: Japan GDP (current prices, $ billion), 2019-23
Table 22: Japan Inflation, 2019-23
Table 23: Japan Consumer Price Index (absolute), 2019-23
Table 24: Japan Exchange Rate, 2018-23

List Of Figures

LIST OF FIGURES

Figure 1: Japan BPO services market value: $ million, 2018-23
Figure 2: Japan BPO services market category segmentation: $ million, 2018-23
Figure 3: Japan BPO services market geography segmentation: % share, by value, 2023
Figure 4: Japan BPO services market value forecast: $ million, 2023-28
Figure 5: Forces driving competition in the BPO services market in Japan, 2023
Figure 6: Drivers of buyer power in the BPO services market in Japan, 2023
Figure 7: Drivers of supplier power in the BPO services market in Japan, 2023
Figure 8: Factors influencing the likelihood of new entrants in the BPO services market in Japan, 2023
Figure 9: Factors influencing the threat of substitutes in the BPO services market in Japan, 2023
Figure 10: Drivers of degree of rivalry in the BPO services market in Japan, 2023