2018-2023 Global Workforce Management Software Market Report (Status and Outlook)

July 2018 | 138 pages | ID: 2D5C9F9F2AAEN
LP Information

Abstracts

The report requires updating with new data and is sent in 48 hours after order is placed.

In this report, LP Information studies the present scenario (with the base year being 2017) and the growth prospects of global Workforce Management Software market for 2018-2023.

Workforce Management Software is a system intended to maximize the use of agent labor by projecting incoming call volumes and scheduling staff to meet needs exactly, by time of the day, day of the week, week of the month, etc. WFM systems use historical calling records, which are collected from the automatic call distribution system, to project future calling patterns and volumes for specified time frames. The core functions of WFM software include labor planning, time and attendance management, payroll management, tasking and staffing, and performance reporting.
It helps managers accurately and easily forecast staffing requirements across all customer-facing inbound, outbound, blended and back office resources. It also allows agents to manage their scheduling with tools for needs such as schedule trades and sequential shift bids.
The global market of Workforce Management Software industry are growing steady, giant manufactures mainly distribute in America and Europe. America has a long history and unshakable status in this industry, like Kronos and Infor, both have perfect products. As to Kronos, the orkforce Management Software has become a global leader. In Germany, it is ATOSS that leads the technology development.
The Workforce Management Software industry concentration is high; there are a few major manufacturers accounting for the majority share of the Workforce Management Software industry, such as Kronos, Infor, Verint and NICE Systems.
Moreover, the sudden growth in mobile devices and applications has also contributed to the growth of workforce management. Mobile workforce is leveraging the benefits of mobile apps, which are easily accessible anytime and anywhere; therefore, the demand for mobile workforce management is very high and is expected to surpass the demand for web-based WFM in the years to come.
This industry is affected by the economy and policy, so it’s important to put an eye to economic indexes and leaders’ prefer. With the global economic recovery, more and more people pay attention to rising IT spending, especially in underdevelopment regions that have a large population and fast economic growth, the need of Workforce Management Software will increase.
Over the next five years, LPI(LP Information) projects that Workforce Management Software will register a 8.1% CAGR in terms of revenue, reach US$ 3310 million by 2023, from US$ 2080 million in 2017.

This report presents a comprehensive overview, market shares and growth opportunities of Workforce Management Software market by product type, application, key companies and key regions.

To calculate the market size, LP Information considers value generated from the sales of the following segments:

Segmentation by product type:

• On-premises
• Saas Cloud-Based

Segmentation by application:

• 100 Employees
• 100-499 Employees
• 500-999 Employees
• 1,000-4,999 Employees
• 5000 Employees

We can also provide the customized separate regional or country-level reports, for the following regions:

• Americas
• United States
• Canada
• Mexico
• Brazil
• APAC
• China
• Japan
• Korea
• Southeast Asia
• India
• Australia
• Europe
• Germany
• France
• UK
• Italy
• Russia
• Spain
• Middle East & Africa
• Egypt
• South Africa
• Israel
• Turkey
• GCC Countries

The report also presents the market competition landscape and a corresponding detailed analysis of the major players in the market. The key players covered in this report:

• Kronos
• Infor
• Verint
• NICE Systems
• Aspect
• Workforce Software
• Clicksoftware
• Calabrio
• ATOSS
• Genesys
• Monet Software
• InVision AG
• Teleopti

In addition, this report discusses the key drivers influencing market growth, opportunities, the challenges and the risks faced by key players and the market as a whole. It also analyzes key emerging trends and their impact on present and future development.

Research objectives

• To study and analyze the global Workforce Management Software market size by key regions/countries, product type and application, history data from 2013 to 2017, and forecast to 2023.
• To understand the structure of Workforce Management Software market by identifying its various subsegments.
• Focuses on the key global Workforce Management Software players, to define, describe and analyze the value, market share, market competition landscape, SWOT analysis and development plans in next few years.
• To analyze the Workforce Management Software with respect to individual growth trends, future prospects, and their contribution to the total market.
• To share detailed information about the key factors influencing the growth of the market (growth potential, opportunities, drivers, industry-specific challenges and risks).
• To project the size of Workforce Management Software submarkets, with respect to key regions (along with their respective key countries).
• To analyze competitive developments such as expansions, agreements, new product launches and acquisitions in the market.
• To strategically profile the key players and comprehensively analyze their growth strategies.

Contents

1 SCOPE OF THE REPORT

1.1 Market Introduction
1.2 Research Objectives
1.3 Years Considered
1.4 Market Research Methodology
1.5 Economic Indicators
1.6 Currency Considered

2 EXECUTIVE SUMMARY

2.1 World Market Overview
  2.1.1 Global Workforce Management Software Market Size 2013-2023
  2.1.2 Workforce Management Software Market Size CAGR by Region
2.2 Workforce Management Software Segment by Type
  2.2.1 On-premises
  2.2.2 Saas Cloud-Based
2.3 Workforce Management Software Market Size by Type
  2.3.1 Global Workforce Management Software Market Size Market Share by Type (2013-2018)
  2.3.2 Global Workforce Management Software Market Size Growth Rate by Type (2013-2018)
2.4 Workforce Management Software Segment by Application
  2.4.1 100 Employees
  2.4.2 100-499 Employees
  2.4.3 500-999 Employees
  2.4.4 1,000-4,999 Employees
  2.4.5 5000 Employees
2.5 Workforce Management Software Market Size by Application
  2.5.1 Global Workforce Management Software Market Size Market Share by Application (2013-2018)
  2.5.2 Global Workforce Management Software Market Size Growth Rate by Application (2013-2018)

3 GLOBAL WORKFORCE MANAGEMENT SOFTWARE BY PLAYERS

3.1 Global Workforce Management Software Market Size Market Share by Players
  3.1.1 Global Workforce Management Software Market Size by Players (2016-2018)
  3.1.2 Global Workforce Management Software Market Size Market Share by Players (2016-2018)
3.2 Global Workforce Management Software Key Players Head office and Products Offered
3.3 Market Concentration Rate Analysis
  3.3.1 Competition Landscape Analysis
  3.3.2 Concentration Ratio (CR3, CR5 and CR10) (2016-2018)
3.4 New Products and Potential Entrants
3.5 Mergers & Acquisitions, Expansion

4 WORKFORCE MANAGEMENT SOFTWARE BY REGIONS

4.1 Workforce Management Software Market Size by Regions
4.2 Americas Workforce Management Software Market Size Growth
4.3 APAC Workforce Management Software Market Size Growth
4.4 Europe Workforce Management Software Market Size Growth
4.5 Middle East & Africa Workforce Management Software Market Size Growth

5 AMERICAS

5.1 Americas Workforce Management Software Market Size by Countries
5.2 Americas Workforce Management Software Market Size by Type
5.3 Americas Workforce Management Software Market Size by Application
5.4 United States
5.5 Canada
5.6 Mexico
5.7 Key Economic Indicators of Few Americas Countries

6 APAC

6.1 APAC Workforce Management Software Market Size by Countries
6.2 APAC Workforce Management Software Market Size by Type
6.3 APAC Workforce Management Software Market Size by Application
6.4 China
6.5 Japan
6.6 Korea
6.7 Southeast Asia
6.8 India
6.9 Australia
6.10 Key Economic Indicators of Few APAC Countries

7 EUROPE

7.1 Europe Workforce Management Software by Countries
7.2 Europe Workforce Management Software Market Size by Type
7.3 Europe Workforce Management Software Market Size by Application
7.4 Germany
7.5 France
7.6 UK
7.7 Italy
7.8 Russia
7.9 Spain
7.10 Key Economic Indicators of Few Europe Countries

8 MIDDLE EAST & AFRICA

8.1 Middle East & Africa Workforce Management Software by Countries
8.2 Middle East & Africa Workforce Management Software Market Size by Type
8.3 Middle East & Africa Workforce Management Software Market Size by Application
8.4 Egypt
8.5 South Africa
8.6 Israel
8.7 Turkey
8.8 GCC Countries

9 MARKET DRIVERS, CHALLENGES AND TRENDS

9.1 Market Drivers and Impact
  9.1.1 Growing Demand from Key Regions
  9.1.2 Growing Demand from Key Applications and Potential Industries
9.2 Market Challenges and Impact
9.3 Market Trends

10 GLOBAL WORKFORCE MANAGEMENT SOFTWARE MARKET FORECAST

10.1 Global Workforce Management Software Market Size Forecast (2018-2023)
10.2 Global Workforce Management Software Forecast by Regions
  10.2.1 Global Workforce Management Software Forecast by Regions (2018-2023)
  10.2.2 Americas Market Forecast
  10.2.3 APAC Market Forecast
  10.2.4 Europe Market Forecast
  10.2.5 Middle East & Africa Market Forecast
10.3 Americas Forecast by Countries
  10.3.1 United States Market Forecast
  10.3.2 Canada Market Forecast
  10.3.3 Mexico Market Forecast
  10.3.4 Brazil Market Forecast
10.4 APAC Forecast by Countries
  10.4.1 China Market Forecast
  10.4.2 Japan Market Forecast
  10.4.3 Korea Market Forecast
  10.4.4 Southeast Asia Market Forecast
  10.4.5 India Market Forecast
  10.4.6 Australia Market Forecast
10.5 Europe Forecast by Countries
  10.5.1 Germany Market Forecast
  10.5.2 France Market Forecast
  10.5.3 UK Market Forecast
  10.5.4 Italy Market Forecast
  10.5.5 Russia Market Forecast
  10.5.6 Spain Market Forecast
10.6 Middle East & Africa Forecast by Countries
  10.6.1 Egypt Market Forecast
  10.6.2 South Africa Market Forecast
  10.6.3 Israel Market Forecast
  10.6.4 Turkey Market Forecast
  10.6.5 GCC Countries Market Forecast
10.7 Global Workforce Management Software Forecast by Type
10.8 Global Workforce Management Software Forecast by Application

11 KEY PLAYERS ANALYSIS

11.1 Kronos
  11.1.1 Company Details
  11.1.2 Workforce Management Software Product Offered
  11.1.3 Kronos Workforce Management Software Revenue, Gross Margin and Market Share (2016-2018)
  11.1.4 Main Business Overview
  11.1.5 Kronos News
11.2 Infor
  11.2.1 Company Details
  11.2.2 Workforce Management Software Product Offered
  11.2.3 Infor Workforce Management Software Revenue, Gross Margin and Market Share (2016-2018)
  11.2.4 Main Business Overview
  11.2.5 Infor News
11.3 Verint
  11.3.1 Company Details
  11.3.2 Workforce Management Software Product Offered
  11.3.3 Verint Workforce Management Software Revenue, Gross Margin and Market Share (2016-2018)
  11.3.4 Main Business Overview
  11.3.5 Verint News
11.4 NICE Systems
  11.4.1 Company Details
  11.4.2 Workforce Management Software Product Offered
  11.4.3 NICE Systems Workforce Management Software Revenue, Gross Margin and Market Share (2016-2018)
  11.4.4 Main Business Overview
  11.4.5 NICE Systems News
11.5 Aspect
  11.5.1 Company Details
  11.5.2 Workforce Management Software Product Offered
  11.5.3 Aspect Workforce Management Software Revenue, Gross Margin and Market Share (2016-2018)
  11.5.4 Main Business Overview
  11.5.5 Aspect News
11.6 Workforce Software
  11.6.1 Company Details
  11.6.2 Workforce Management Software Product Offered
  11.6.3 Workforce Software Workforce Management Software Revenue, Gross Margin and Market Share (2016-2018)
  11.6.4 Main Business Overview
  11.6.5 Workforce Software News
11.7 Clicksoftware
  11.7.1 Company Details
  11.7.2 Workforce Management Software Product Offered
  11.7.3 Clicksoftware Workforce Management Software Revenue, Gross Margin and Market Share (2016-2018)
  11.7.4 Main Business Overview
  11.7.5 Clicksoftware News
11.8 Calabrio
  11.8.1 Company Details
  11.8.2 Workforce Management Software Product Offered
  11.8.3 Calabrio Workforce Management Software Revenue, Gross Margin and Market Share (2016-2018)
  11.8.4 Main Business Overview
  11.8.5 Calabrio News
11.9 ATOSS
  11.9.1 Company Details
  11.9.2 Workforce Management Software Product Offered
  11.9.3 ATOSS Workforce Management Software Revenue, Gross Margin and Market Share (2016-2018)
  11.9.4 Main Business Overview
  11.9.5 ATOSS News
11.10 Genesys
  11.10.1 Company Details
  11.10.2 Workforce Management Software Product Offered
  11.10.3 Genesys Workforce Management Software Revenue, Gross Margin and Market Share (2016-2018)
  11.10.4 Main Business Overview
  11.10.5 Genesys News
11.11 Monet Software
11.12 InVision AG
11.13 Teleopti

12 RESEARCH FINDINGS AND CONCLUSION

List Of Tables

LIST OF TABLES AND FIGURES

Table Product Specifications of Workforce Management Software
Figure Workforce Management Software Report Years Considered
Figure Market Research Methodology
Figure Global Workforce Management Software Market Size Growth Rate 2013-2023 ($ Millions)
Table Workforce Management Software Market Size CAGR by Region 2013-2023 ($ Millions)
Table Major Players of On-premises
Table Major Players of Saas Cloud-Based
Table Market Size by Type (2013-2018) ($ Millions)
Table Global Workforce Management Software Market Size Market Share by Type (2013-2018)
Figure Global Workforce Management Software Market Size Market Share by Type (2013-2018)
Figure Global On-premises Market Size Growth Rate
Figure Global Saas Cloud-Based Market Size Growth Rate
Figure Workforce Management Software Consumed in 100 Employees
Figure Global Workforce Management Software Market: 100 Employees (2013-2018) ($ Millions)
Figure Global 100 Employees YoY Growth ($ Millions)
Figure Workforce Management Software Consumed in 100-499 Employees
Figure Global Workforce Management Software Market: 100-499 Employees (2013-2018) ($ Millions)
Figure Global 100-499 Employees YoY Growth ($ Millions)
Figure Workforce Management Software Consumed in 500-999 Employees
Figure Global Workforce Management Software Market: 500-999 Employees (2013-2018) ($ Millions)
Figure Global 500-999 Employees YoY Growth ($ Millions)
Figure Workforce Management Software Consumed in 1,000-4,999 Employees
Figure Global Workforce Management Software Market: 1,000-4,999 Employees (2013-2018) ($ Millions)
Figure Global 1,000-4,999 Employees YoY Growth ($ Millions)
Figure Workforce Management Software Consumed in 5000 Employees
Figure Global Workforce Management Software Market: 5000 Employees (2013-2018) ($ Millions)
Figure Global 5000 Employees YoY Growth ($ Millions)
Table Global Workforce Management Software Market Size by Application (2013-2018) ($ Millions)
Table Global Workforce Management Software Market Size Market Share by Application (2013-2018)
Figure Global Workforce Management Software Market Size Market Share by Application (2013-2018)
Figure Global Workforce Management Software Market Size in 100 Employees Growth Rate
Figure Global Workforce Management Software Market Size in 100-499 Employees Growth Rate
Figure Global Workforce Management Software Market Size in 500-999 Employees Growth Rate
Figure Global Workforce Management Software Market Size in 1,000-4,999 Employees Growth Rate
Figure Global Workforce Management Software Market Size in 5000 Employees Growth Rate
Table Global Workforce Management Software Revenue by Players (2016-2018) ($ Millions)
Table Global Workforce Management Software Revenue Market Share by Players (2016-2018)
Figure Global Workforce Management Software Revenue Market Share by Players in 2017
Table Global Workforce Management Software Key Players Head office and Products Offered
Table Workforce Management Software Concentration Ratio (CR3, CR5 and CR10) (2016-2018)
Table Global Workforce Management Software Market Size by Regions 2013-2018 ($ Millions)
Table Global Workforce Management Software Market Size Market Share by Regions 2013-2018
Figure Global Workforce Management Software Market Size Market Share by Regions 2013-2018
Figure Americas Workforce Management Software Market Size 2013-2018 ($ Millions)
Figure APAC Workforce Management Software Market Size 2013-2018 ($ Millions)
Figure Europe Workforce Management Software Market Size 2013-2018 ($ Millions)
Figure Middle East & Africa Workforce Management Software Market Size 2013-2018 ($ Millions)
Table Americas Workforce Management Software Market Size by Countries (2013-2018) ($ Millions)
Table Americas Workforce Management Software Market Size Market Share by Countries (2013-2018)
Figure Americas Workforce Management Software Market Size Market Share by Countries in 2017
Table Americas Workforce Management Software Market Size by Type (2013-2018) ($ Millions)
Table Americas Workforce Management Software Market Size Market Share by Type (2013-2018)
Figure Americas Workforce Management Software Market Size Market Share by Type in 2017
Table Americas Workforce Management Software Market Size by Application (2013-2018) ($ Millions)
Table Americas Workforce Management Software Market Size Market Share by Application (2013-2018)
Figure Americas Workforce Management Software Market Size Market Share by Application in 2017
Figure United States Workforce Management Software Market Size Growth 2013-2018 ($ Millions)
Figure Canada Workforce Management Software Market Size Growth 2013-2018 ($ Millions)
Figure Mexico Workforce Management Software Market Size Growth 2013-2018 ($ Millions)
Table APAC Workforce Management Software Market Size by Countries (2013-2018) ($ Millions)
Table APAC Workforce Management Software Market Size Market Share by Countries (2013-2018)
Figure APAC Workforce Management Software Market Size Market Share by Countries in 2017
Table APAC Workforce Management Software Market Size by Type (2013-2018) ($ Millions)
Table APAC Workforce Management Software Market Size Market Share by Type (2013-2018)
Figure APAC Workforce Management Software Market Size Market Share by Type in 2017
Table APAC Workforce Management Software Market Size by Application (2013-2018) ($ Millions)
Table APAC Workforce Management Software Market Size Market Share by Application (2013-2018)
Figure APAC Workforce Management Software Market Size Market Share by Application in 2017
Figure China Workforce Management Software Market Size Growth 2013-2018 ($ Millions)
Figure Japan Workforce Management Software Market Size Growth 2013-2018 ($ Millions)
Figure Korea Workforce Management Software Market Size Growth 2013-2018 ($ Millions)
Figure Southeast Asia Workforce Management Software Market Size Growth 2013-2018 ($ Millions)
Figure India Workforce Management Software Market Size Growth 2013-2018 ($ Millions)
Figure Australia Workforce Management Software Market Size Growth 2013-2018 ($ Millions)
Table Europe Workforce Management Software Market Size by Countries (2013-2018) ($ Millions)
Table Europe Workforce Management Software Market Size Market Share by Countries (2013-2018)
Figure Europe Workforce Management Software Market Size Market Share by Countries in 2017
Table Europe Workforce Management Software Market Size by Type (2013-2018) ($ Millions)
Table Europe Workforce Management Software Market Size Market Share by Type (2013-2018)
Figure Europe Workforce Management Software Market Size Market Share by Type in 2017
Table Europe Workforce Management Software Market Size by Application (2013-2018) ($ Millions)
Table Europe Workforce Management Software Market Size Market Share by Application (2013-2018)
Figure Europe Workforce Management Software Market Size Market Share by Application in 2017
Figure Germany Workforce Management Software Market Size Growth 2013-2018 ($ Millions)
Figure France Workforce Management Software Market Size Growth 2013-2018 ($ Millions)
Figure UK Workforce Management Software Market Size Growth 2013-2018 ($ Millions)
Figure Italy Workforce Management Software Market Size Growth 2013-2018 ($ Millions)
Figure Russia Workforce Management Software Market Size Growth 2013-2018 ($ Millions)
Figure Spain Workforce Management Software Market Size Growth 2013-2018 ($ Millions)
Table Middle East & Africa Workforce Management Software Market Size by Countries (2013-2018) ($ Millions)
Table Middle East & Africa Workforce Management Software Market Size Market Share by Countries (2013-2018)
Figure Middle East & Africa Workforce Management Software Market Size Market Share by Countries in 2017
Table Middle East & Africa Workforce Management Software Market Size by Type (2013-2018) ($ Millions)
Table Middle East & Africa Workforce Management Software Market Size Market Share by Type (2013-2018)
Figure Middle East & Africa Workforce Management Software Market Size Market Share by Type in 2017
Table Middle East & Africa Workforce Management Software Market Size by Application (2013-2018) ($ Millions)
Table Middle East & Africa Workforce Management Software Market Size Market Share by Application (2013-2018)
Figure Middle East & Africa Workforce Management Software Market Size Market Share by Application in 2017
Figure Egypt Workforce Management Software Market Size Growth 2013-2018 ($ Millions)
Figure South Africa Workforce Management Software Market Size Growth 2013-2018 ($ Millions)
Figure Israel Workforce Management Software Market Size Growth 2013-2018 ($ Millions)
Figure Turkey Workforce Management Software Market Size Growth 2013-2018 ($ Millions)
Figure GCC Countries Workforce Management Software Market Size Growth 2013-2018 ($ Millions)
Figure Global Workforce Management Software arket Size Forecast (2018-2023) ($ Millions)
Table Global Workforce Management Software Market Size Forecast by Regions (2018-2023) ($ Millions)
Table Global Workforce Management Software Market Size Market Share Forecast by Regions
Figure Americas Workforce Management Software Market Size 2018-2023 ($ Millions)
Figure APAC Workforce Management Software Market Size 2018-2023 ($ Millions)
Figure Europe Workforce Management Software Market Size 2018-2023 ($ Millions)
Figure Middle East & Africa Workforce Management Software Market Size 2018-2023 ($ Millions)
Figure United States Workforce Management Software Market Size 2018-2023 ($ Millions)
Figure Canada Workforce Management Software Market Size 2018-2023 ($ Millions)
Figure Mexico Workforce Management Software Market Size 2018-2023 ($ Millions)
Figure Brazil Workforce Management Software Market Size 2018-2023 ($ Millions)
Figure China Workforce Management Software Market Size 2018-2023 ($ Millions)
Figure Japan Workforce Management Software Market Size 2018-2023 ($ Millions)
Figure Korea Workforce Management Software Market Size 2018-2023 ($ Millions)
Figure Southeast Asia Workforce Management Software Market Size 2018-2023 ($ Millions)
Figure India Workforce Management Software Market Size 2018-2023 ($ Millions)
Figure Australia Workforce Management Software Market Size 2018-2023 ($ Millions)
Figure Germany Workforce Management Software Market Size 2018-2023 ($ Millions)
Figure France Workforce Management Software Market Size 2018-2023 ($ Millions)
Figure UK Workforce Management Software Market Size 2018-2023 ($ Millions)
Figure Italy Workforce Management Software Market Size 2018-2023 ($ Millions)
Figure Russia Workforce Management Software Market Size 2018-2023 ($ Millions)
Figure Spain Workforce Management Software Market Size 2018-2023 ($ Millions)
Figure Egypt Workforce Management Software Market Size 2018-2023 ($ Millions)
Figure South Africa Workforce Management Software Market Size 2018-2023 ($ Millions)
Figure Israel Workforce Management Software Market Size 2018-2023 ($ Millions)
Figure Turkey Workforce Management Software Market Size 2018-2023 ($ Millions)
Figure GCC Countries Workforce Management Software Market Size 2018-2023 ($ Millions)
Table Global Workforce Management Software Market Size Forecast by Type (2018-2023) ($ Millions)
Table Global Workforce Management Software Market Size Market Share Forecast by Type (2018-2023)
Table Global Workforce Management Software Market Size Forecast by Application (2018-2023) ($ Millions)
Table Global Workforce Management Software Market Size Market Share Forecast by Application (2018-2023)
Table Kronos Basic Information, Head Office, Major Market Areas and Its Competitors
Table Kronos Workforce Management Software Revenue and Gross Margin (2016-2018)
Figure Kronos Workforce Management Software Market Share (2016-2018)
Table Infor Basic Information, Head Office, Major Market Areas and Its Competitors
Table Infor Workforce Management Software Revenue and Gross Margin (2016-2018)
Figure Infor Workforce Management Software Market Share (2016-2018)
Table Verint Basic Information, Head Office, Major Market Areas and Its Competitors
Table Verint Workforce Management Software Revenue and Gross Margin (2016-2018)
Figure Verint Workforce Management Software Market Share (2016-2018)
Table NICE Systems Basic Information, Head Office, Major Market Areas and Its Competitors
Table NICE Systems Workforce Management Software Revenue and Gross Margin (2016-2018)
Figure NICE Systems Workforce Management Software Market Share (2016-2018)
Table Aspect Basic Information, Head Office, Major Market Areas and Its Competitors
Table Aspect Workforce Management Software Revenue and Gross Margin (2016-2018)
Figure Aspect Workforce Management Software Market Share (2016-2018)
Table Workforce Software Basic Information, Head Office, Major Market Areas and Its Competitors
Table Workforce Software Workforce Management Software Revenue and Gross Margin (2016-2018)
Figure Workforce Software Workforce Management Software Market Share (2016-2018)
Table Clicksoftware Basic Information, Head Office, Major Market Areas and Its Competitors
Table Clicksoftware Workforce Management Software Revenue and Gross Margin (2016-2018)
Figure Clicksoftware Workforce Management Software Market Share (2016-2018)
Table Calabrio Basic Information, Head Office, Major Market Areas and Its Competitors
Table Calabrio Workforce Management Software Revenue and Gross Margin (2016-2018)
Figure Calabrio Workforce Management Software Market Share (2016-2018)
Table ATOSS Basic Information, Head Office, Major Market Areas and Its Competitors
Table ATOSS Workforce Management Software Revenue and Gross Margin (2016-2018)
Figure ATOSS Workforce Management Software Market Share (2016-2018)
Table Genesys Basic Information, Head Office, Major Market Areas and Its Competitors
Table Genesys Workforce Management Software Revenue and Gross Margin (2016-2018)
Figure Genesys Workforce Management Software Market Share (2016-2018)
Table Monet Software Basic Information, Head Office, Major Market Areas and Its Competitors
Table InVision AG Basic Information, Head Office, Major Market Areas and Its Competitors
Table Teleopti Basic Information, Head Office, Major Market Areas and Its Competitors