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Middle East & Africa Debt Collection Software Market Forecast to 2028 – COVID-19 Impact and Regional Analysis – by Component (Software and Service), Deployment Mode (On-Premise and Cloud), Organization Size (SMEs and Large Enterprises), and Industry Vertical (IT & Telecom, BFSI, Retail, Manufacturing, and Others)

March 2023 | 113 pages | ID: M83D380D993CEN
The Insight Partners

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The Middle East & Africa debt collection software market is expected to grow from US$ 143.63 million in 2022 to US$ 204.50 million by 2028. It is estimated to grow at a CAGR of 6.1% from 2022 to 2028.

Increase in Need for Automation in the Accounts Receivable Process in Middle East & Africa Debt Collection Software Market

A claim is a legally enforceable claim from a company that has not been paid for the products or services selected by the end user. The need to speed up day-to-day operations by reducing labour-intensive administration and shifting the burden to technology drives the demand for automation. The debt collection software market is expected to grow significantly as the automation of accounts receivable processes can move to digital practices. Additionally, automating the collection and collection process increases collection productivity by identifying reasons sequentially and reducing the time it takes to process cases. As debt collection firms are under intense pressure to improve processes to reduce costs while increasing revenue, the demand for automated debt collection solutions is expected to grow significantly. This factor is expected to contribute significantly to the growth of the global debt collection software market. Furthermore, in May 2022, Quadient (Euronext Paris: QDT), a pacesetter in assisting companies in creating significant purchaser connections thru virtual and bodily channels, introduced these days the release in France of YayPay through Quadient, a cloud-primarily based shrewd debts receivable (AR) answer that automates the whole AR procedure from credit score to coins application.

Middle East & Africa Debt Collection Software Market Overview

Banks operating in the Middle East are experiencing high debt collection costs and a surge in bad debt write-offs; therefore, there is a growing need for higher provisions against loan losses. Also, a retail banking environment is characterized by significant non-performing loans (NPLs) and robust technological change. Banks are increasingly adopting specialized debt collection software, as managing credit loss is a key business driver that directly impacts profits and the bottom line. In Saudi Arabia, NPLs as a percentage of total gross loans have witnessed a steady rise, creating a market opportunity for debt collection companies catering to the financing segment. Moreover, the use of customer self-service (CSS) platforms has increased as they offer several benefits. Lenders and collectors can get a single view of each consumer and their payment status, including automated follow-up actions and recommendations to streamline the debt collection process.

Middle East & Africa Debt Collection Software market Revenue and Forecast to 2028 (US$ Million)

Middle East & Africa Debt Collection Software market Segmentation

The Middle East & Africa debt collection software market is segmented on the basis of component, deployment type, organization size, industry vertical, and country. Based on component, the debt collection software market is segmented into software and service. The software segment registered a larger market share in 2022.

Based on deployment type, the Middle East & Africa debt collection software market is bifurcated into on-premise and cloud. The cloud segment registered a larger market share in 2022.

Based on organization size the Middle East & Africa debt collection software market is segmented into small and medium enterprises (SMEs) and large enterprises. The large enterprises segment registered a larger market share in 2022.

Based on verticals, the Middle East & Africa debt collection software market is segmented into IT & Telecom, BFSI, manufacturing, retail, and others. The BFSI segment registered the largest market share in 2022.

Based on country, the Middle East & Africa debt collection software market is segmented into South Africa, Saudi Arabia, UAE, and the Rest of Middle East & Africa. UK dominated the market share in 2022.

CGI INC.; Chetu, Inc.; Experian Information Solutions, Inc.; Exus; FICO; FIS; Loxon Solutions; and Pegasystems Inc. are the leading companies operating in the Middle East & Africa debt collection software market.
1. INTRODUCTION

1.1 Study Scope
1.2 The Insight Partners Research Report Guidance
1.3 Market Segmentation

2. KEY TAKEAWAYS


3. RESEARCH METHODOLOGY

3.1 Coverage
3.2 Secondary Research
3.3 Primary Research

4. MIDDLE EAST & AFRICA DEBT COLLECTION SOFTWARE MARKET LANDSCAPE

4.1 Market Overview
4.2 Middle East & Africa PEST Analysis
4.3 Ecosystem Analysis
4.4 Expert Opinions

5. MIDDLE EAST & AFRICA DEBT COLLECTION SOFTWARE MARKET – KEY MARKET DYNAMICS

5.1 Market Drivers
5.1.1 Rising Automation in the Debt Collection Process
5.1.2 Growing Adoption of Self-Service Payment Models
5.2 Market Restraints
5.2.1 Varying Debt Collection Regulation
5.3 Market Opportunities
5.3.1 Increase in Need for Automation in the Accounts Receivable Process
5.4 Future Trends
5.4.1 Emerging Trend of Digital Multi-channel Communications & Customer Centric Approach
5.5 Impact Analysis of Drivers and Restraints

6. DEBT COLLECTION SOFTWARE MARKET – MIDDLE EAST & AFRICA MARKET ANALYSIS

6.1 Middle East & Africa Debt Collection Software Market Overview
6.2 Middle East & Africa Debt Collection Software Market Revenue Forecast and Analysis

7. MIDDLE EAST & AFRICA DEBT COLLECTION SOFTWARE MARKET ANALYSIS – BY COMPONENT

7.1 Overview
7.2 Middle East & Africa Debt Collection Software Market, by Component (2021 & 2028)
7.3 Software
7.3.1 Overview
7.3.2 Software: Debt Collection Software Market – Revenue and Forecast to 2028 (US$ Million)
7.4 Service
7.4.1 Overview
7.4.2 Service: Debt Collection Software Market – Revenue and Forecast to 2028 (US$ Million)

8. MIDDLE EAST & AFRICA DEBT COLLECTION SOFTWARE MARKET ANALYSIS – BY DEPLOYMENT MODE

8.1 Overview
8.2 Middle East & Africa Debt Collection Software Market, by Deployment Mode (2021 & 2028)
8.3 On-Premise
8.3.1 Overview
8.3.2 On-Premise: Debt Collection Software Market – Revenue and Forecast to 2028 (US$ Million)
8.4 Cloud
8.4.1 Overview
8.4.2 Cloud: Debt Collection Software Market – Revenue and Forecast to 2028 (US$ Million)

9. MIDDLE EAST & AFRICA DEBT COLLECTION SOFTWARE MARKET ANALYSIS – BY ORGANIZATION SIZE

9.1 Overview
9.2 Middle East & Africa Debt Collection Software Market, by Organization Size (2021 & 2028)
9.3 SMEs
9.3.1 Overview
9.3.2 SMEs: Debt Collection Software Market – Revenue and Forecast to 2028 (US$ Million)
9.4 Large Enterprises
9.4.1 Overview
9.4.2 Large Enterprises: Debt Collection Software Market – Revenue and Forecast to 2028 (US$ Million)

10. MIDDLE EAST & AFRICA DEBT COLLECTION SOFTWARE MARKET ANALYSIS – BY INDUSTRY VERTICAL

10.1 Overview
10.2 Middle East & Africa Debt Collection Software Market, by Industry Vertical (2021 & 2028)
10.3 IT & Telecom
10.3.1 Overview
10.3.2 IT & Telecom: Debt Collection Software Market – Revenue and Forecast to 2028 (US$ Million)
10.4 BFSI
10.4.1 Overview
10.4.2 BFSI: Debt Collection Software Market – Revenue and Forecast to 2028 (US$ Million)
10.5 Retail
10.5.1 Overview
10.5.2 Retail: Debt Collection Software Market – Revenue and Forecast to 2028 (US$ Million)
10.6 Manufacturing
10.6.1 Overview
10.6.2 Manufacturing: Debt Collection Software Market – Revenue and Forecast to 2028 (US$ Million)
10.7 Others
10.7.1 Overview
10.7.2 Others: Debt Collection Software Market – Revenue and Forecast to 2028 (US$ Million)

11. MIDDLE EAST & AFRICA DEBT COLLECTION SOFTWARE MARKET – COUNTRY ANALYSIS

11.1 Overview
11.1.1 MEA: Debt Collection Software Market, by Country
11.1.1.1 South Africa: Debt Collection Software Market – Revenue and Forecast to 2028 (US$ Million)
11.1.1.1.1 South Africa: Debt Collection Software Market, by Component
11.1.1.1.2 South Africa: Debt Collection Software Market, by Deployment Mode
11.1.1.1.3 South Africa: Debt Collection Software Market, by Organization Size
11.1.1.1.4 South Africa: Debt Collection Software Market, by Industry Vertical
11.1.1.2 Saudi Arabia: Debt Collection Software Market – Revenue and Forecast to 2028 (US$ Million)
11.1.1.2.1 Saudi Arabia: Debt Collection Software Market, by Component
11.1.1.2.2 Saudi Arabia: Debt Collection Software Market, by Deployment Mode
11.1.1.2.3 Saudi Arabia: Debt Collection Software Market, by Organization Size
11.1.1.2.4 Saudi Arabia: Debt Collection Software Market, by Industry Vertical
11.1.1.3 UAE: Debt Collection Software Market – Revenue and Forecast to 2028 (US$ Million)
11.1.1.3.1 UAE: Debt Collection Software Market, by Component
11.1.1.3.2 UAE: Debt Collection Software Market, by Deployment Mode
11.1.1.3.3 UAE: Debt Collection Software Market, by Organization Size
11.1.1.3.4 UAE: Debt Collection Software Market, by Industry Vertical
11.1.1.4 Rest of MEA: Debt Collection Software Market – Revenue and Forecast to 2028 (US$ Million)
11.1.1.4.1 Rest of MEA: Debt Collection Software Market, by Component
11.1.1.4.2 Rest of MEA: Debt Collection Software Market, by Deployment Mode
11.1.1.4.3 Rest of MEA: Debt Collection Software Market, by Organization Size
11.1.1.4.4 Rest of MEA: Debt Collection Software Market, by Industry Vertical

12. INDUSTRY LANDSCAPE

12.1 Overview
12.2 Market Initiative
12.3 Merger and Acquisition
12.4 New Product Launch

13. COMPANY PROFILES

13.1 FICO
13.1.1 Key Facts
13.1.2 Business Description
13.1.3 Products and Services
13.1.4 Financial Overview
13.1.5 SWOT Analysis
13.1.6 Key Developments
13.2 Experian Information Solutions, Inc.
13.2.1 Key Facts
13.2.2 Business Description
13.2.3 Products and Services
13.2.4 Financial Overview
13.2.5 SWOT Analysis
13.2.6 Key Developments
13.3 Exus
13.3.1 Key Facts
13.3.2 Business Description
13.3.3 Products and Services
13.3.4 Financial Overview
13.3.5 SWOT Analysis
13.3.6 Key Developments
13.4 Loxon Solutions
13.4.1 Key Facts
13.4.2 Business Description
13.4.3 Products and Services
13.4.4 Financial Overview
13.4.5 SWOT Analysis
13.4.6 Key Developments
13.5 FIS
13.5.1 Key Facts
13.5.2 Business Description
13.5.3 Products and Services
13.5.4 Financial Overview
13.5.5 SWOT Analysis
13.5.6 Key Developments
13.6 Pegasystems Inc.
13.6.1 Key Facts
13.6.2 Business Description
13.6.3 Products and Services
13.6.4 Financial Overview
13.6.5 SWOT Analysis
13.6.6 Key Developments
13.7 CGI INC.
13.7.1 Key Facts
13.7.2 Business Description
13.7.3 Products and Services
13.7.4 Financial Overview
13.7.5 SWOT Analysis
13.7.6 Key Developments
13.8 Chetu, Inc.
13.8.1 Key Facts
13.8.2 Business Description
13.8.3 Products and Services
13.8.4 Financial Overview
13.8.5 SWOT Analysis
13.8.6 Key Developments

14. APPENDIX

14.1 About The Insight Partners
14.2 Word Index
LIST OF TABLES

Table 1. Middle East & Africa Debt Collection Software Market Revenue and Forecast to 2028 (US$ Million)
Table 2. MEA: Debt Collection Software Market, by Country – Revenue and Forecast to 2028 (US$ Million)
Table 3. South Africa: Debt Collection Software Market, by Component– Revenue and Forecast to 2028 (US$ Million)
Table 4. South Africa: Debt Collection Software Market, by Deployment Mode – Revenue and Forecast to 2028 (US$ Million)
Table 5. South Africa: Debt Collection Software Market, by Organization Size – Revenue and Forecast to 2028 (US$ Million)
Table 6. South Africa: Debt Collection Software Market, by Industry Vertical – Revenue and Forecast to 2028 (US$ Million)
Table 7. Saudi Arabia: Debt Collection Software Market, by Component– Revenue and Forecast to 2028 (US$ Million)
Table 8. Saudi Arabia: Debt Collection Software Market, by Deployment Mode – Revenue and Forecast to 2028 (US$ Million)
Table 9. Saudi Arabia: Debt Collection Software Market, by Organization Size – Revenue and Forecast to 2028 (US$ Million)
Table 10. Saudi Arabia: Debt Collection Software Market, by Industry Vertical – Revenue and Forecast to 2028 (US$ Million)
Table 11. UAE: Debt Collection Software Market, by Component– Revenue and Forecast to 2028 (US$ Million)
Table 12. UAE: Debt Collection Software Market, by Deployment Mode – Revenue and Forecast to 2028 (US$ Million)
Table 13. UAE: Debt Collection Software Market, by Organization Size – Revenue and Forecast to 2028 (US$ Million)
Table 14. UAE: Debt Collection Software Market, by Industry Vertical – Revenue and Forecast to 2028 (US$ Million)
Table 15. Rest of MEA: Debt Collection Software Market, by Component– Revenue and Forecast to 2028 (US$ Million)
Table 16. Rest of MEA: Debt Collection Software Market, by Deployment Mode – Revenue and Forecast to 2028 (US$ Million)
Table 17. Rest of MEA: Debt Collection Software Market, by Organization Size – Revenue and Forecast to 2028 (US$ Million)
Table 18. Rest of MEA: Debt Collection Software Market, by Industry Vertical – Revenue and Forecast to 2028 (US$ Million)
Table 19. List of Abbreviation

LIST OF FIGURES

Figure 1. Middle East & Africa Debt Collection Software Market Segmentation
Figure 2. Middle East & Africa Debt Collection Software Market Segmentation – By Country
Figure 3. Middle East & Africa Debt Collection Software Market Overview
Figure 4. Middle East & Africa Debt Collection Software Market, by Component
Figure 5. Middle East & Africa Debt Collection Software Market, by Country
Figure 6. MEA – PEST Analysis
Figure 7. Debt Collection Software Market – Ecosystem Analysis
Figure 8. Middle East & Africa Debt Collection Software Market: Impact Analysis of Drivers and Restraints
Figure 9. Middle East & Africa Debt Collection Software Market Revenue Forecast and Analysis (US$ Million)
Figure 10. Middle East & Africa Debt Collection Software Market Revenue Share, by Component (2021 & 2028)
Figure 11. Software: Middle East & Africa Debt Collection Software Market – Revenue and Forecast to 2028 (US$ Million)
Figure 12. Service: Middle East & Africa Debt Collection Software Market – Revenue and Forecast to 2028 (US$ Million)
Figure 13. Middle East & Africa Debt Collection Software Market Revenue Share, by Deployment Mode (2021 & 2028)
Figure 14. On-Premise: Middle East & Africa Debt Collection Software Market – Revenue and Forecast to 2028 (US$ Million)
Figure 15. Cloud: Middle East & Africa Debt Collection Software Market – Revenue and Forecast to 2028 (US$ Million)
Figure 16. Middle East & Africa Debt Collection Software Market Revenue Share, by Organization Size (2021 & 2028)
Figure 17. SMEs: Middle East & Africa Debt Collection Software Market – Revenue and Forecast to 2028 (US$ Million)
Figure 18. Large Enterprises: Middle East & Africa Debt Collection Software Market – Revenue and Forecast to 2028 (US$ Million)
Figure 19. Middle East & Africa Debt Collection Software Market Revenue Share, by Industry Vertical (2021 & 2028)
Figure 20. IT & Telecom: Middle East & Africa Debt Collection Software Market – Revenue and Forecast to 2028 (US$ Million)
Figure 21. BFSI: Middle East & Africa Debt Collection Software Market – Revenue and Forecast to 2028 (US$ Million)
Figure 22. Retail: Middle East & Africa Debt Collection Software Market – Revenue and Forecast to 2028 (US$ Million)
Figure 23. Manufacturing: Middle East & Africa Debt Collection Software Market – Revenue and Forecast to 2028 (US$ Million)
Figure 24. Others: Middle East & Africa Debt Collection Software Market – Revenue and Forecast to 2028 (US$ Million)
Figure 25. Middle East & Africa Debt Collection Software Market, by Key Country – Revenue (2021) (US$ Million)
Figure 26. MEA: Debt Collection Software Market Revenue Share, by Country (2021 & 2028)
Figure 27. South Africa: Debt Collection Software Market – Revenue and Forecast to 2028 (US$ Million)
Figure 28. Saudi Arabia: Debt Collection Software Market – Revenue and Forecast to 2028 (US$ Million)
Figure 29. UAE: Debt Collection Software Market – Revenue and Forecast to 2028 (US$ Million)
Figure 30. Rest of MEA: Debt Collection Software Market – Revenue and Forecast to 2028 (US$ Million)


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