India E-commerce Logistics Market Outlook, 2021
The unprecedented rise in the e-Tailing market led to rise in demand of e-Commerce Logistics. According to ‘Indian e-Commerce Logistics Market Outlook 2021’, the customer base for e-Tailers wasn’t just restricted to the Metros. Almost half of the orders were from Tier 2 and Tier 3 cities. Generally all the Logistics Service Providers have a great reach and give timely deliveries in metros but, with this expanding customer base, timely delivery to such regions became a necessity. Logistics isn’t just an issue for bigger players but it is a bigger issue for smaller and up-coming start-ups. Finding a perfect logistics partner with a great reach across the country, COD facility and timely remittance and all this at a lesser price became one of the primary objectives for all the e-Tailers. A delay in delivery just adds to the dismay of the customer.
The big e-Tailers like Flipkart, Amazon, Jabong, and FirstCry went for developing in-house Captive Logistics arm eg. Ekart of Flipkart, Amazon’s Amazon Transportation Services Pvt. Ltd., GoJavas of Jabong, XpressBees of FirstCry etc. Many start-ups have entered into the logistics market in past few years offering e-Commerce focused logistics solution, Delhivery, Ecom Express and GoJavas, to name a few. The traditional LSPs like Blue Dart, FedEx, Gati, India Post, Safexpress etc. have also come up with their e-Commerce focused logistics solutions. In coming years this market is going to rise as with the increase in the e-Tailing market aided by internet and Smartphone penetration in India, and to cease the opportunity many new players will enter the market with their offerings for e-Tailers.
The big e-Tailers like Flipkart, Amazon, Jabong, and FirstCry went for developing in-house Captive Logistics arm eg. Ekart of Flipkart, Amazon’s Amazon Transportation Services Pvt. Ltd., GoJavas of Jabong, XpressBees of FirstCry etc. Many start-ups have entered into the logistics market in past few years offering e-Commerce focused logistics solution, Delhivery, Ecom Express and GoJavas, to name a few. The traditional LSPs like Blue Dart, FedEx, Gati, India Post, Safexpress etc. have also come up with their e-Commerce focused logistics solutions. In coming years this market is going to rise as with the increase in the e-Tailing market aided by internet and Smartphone penetration in India, and to cease the opportunity many new players will enter the market with their offerings for e-Tailers.
1. EXECUTIVE SUMMARY
2. INDIAN E-COMMERCE RETAIL INDUSTRY OUTLOOK
2.1. Market Size By GMV (2013-2021)
2.2. Market Share With Forecast
2.2.1. By Category
2.2.2. By Channel (PC v/s Mobile)
2.2.3. By Payment Mode
2.2.4. By Region
2.2.5. By Tier and By City
2.2.6. By Gender and By Age Group
2.3. E-Tailing Business Models
2.4. Consumer Buying Behaviour While Making Online Purchase
2.4.1. Searching for Product Info
2.4.2. Criteria for choosing vendor
2.4.3. Reasons to buy online
2.4.4. Concerns while buying online
3. INDIAN LOGISTICS MARKET OUTLOOK
3.1. India Surface Express Market Outlook
3.2. India Air Cargo Market Outlook
3.3. India Railway Parcel Market Outlook
4. INDIAN E-COMMERCE LOGISTICS MARKET OUTLOOK
4.1. Market Size By Value And Forecast
4.2. Market Share With Forecast
4.2.1. By Company
4.2.2. By Category
4.2.3. By Type of Logistics Service Provider
4.2.4. By Region
4.3. Pin Code Coverage (Prepaid and COD) of Top 10 Players
4.4. Pricing Analysis (With All Components)
4.4.1. FedEx
4.4.2. India Post
4.4.3. Ecom Express
4.4.4. Pricing of Other Prominent Logistics Service Providers (4 Companies)
4.5. Cash on Delivery Scenario
4.6. Returns: Cause & Effect
4.7. Reverse Logistics Scenario
4.8. Logistics Aggregator Overview (Shiprocket, Zepo, Shipyaari, etc.)
5. MARKET DYNAMICS
5.1. Market Drivers
5.2. Market Challenges
6. INDIA E-COMMERCE LOGISTICS MARKET TRENDS
6.1. Logistics Technology and Start-ups
6.2. Last Mile Delivery
6.3. Hyperlocal Delivery
6.4. Omni Channel Retailing
6.5. Effects of GST on E-Commerce Logistics
7. ONLINE TRANSPORT AGGREGATOR MARKET OVERVIEW
7.1. Online Truck/ Tempo Booking (Vehicle Based)
7.2. Truck and Transporter Aggregator (Load Based)
8. INDIAN ECONOMIC PROFILE
9. COMPETITIVE LANDSCAPE
9.1. Porter’s Five Forces
9.2. Regional Reach Comparison of Prominent Logistics Service Providers (7 Companies)
9.3. Company Profiles
9.3.1. Traditional Logistics Service Providers
9.3.2. Captive Logistics Arms
9.3.3. E-Commerce Focussed Logistics Service Provider
9.3.4. Overview of Other Players
10. STRATEGIC RECOMMENDATION
10.1. While selecting logistics partner
10.2. For Traditional Logistics Service Providers
10.3. For Captive Logistics Arms & e-Commerce Focused Logistics Service Providers:
11. DISCLAIMER
2. INDIAN E-COMMERCE RETAIL INDUSTRY OUTLOOK
2.1. Market Size By GMV (2013-2021)
2.2. Market Share With Forecast
2.2.1. By Category
2.2.2. By Channel (PC v/s Mobile)
2.2.3. By Payment Mode
2.2.4. By Region
2.2.5. By Tier and By City
2.2.6. By Gender and By Age Group
2.3. E-Tailing Business Models
2.4. Consumer Buying Behaviour While Making Online Purchase
2.4.1. Searching for Product Info
2.4.2. Criteria for choosing vendor
2.4.3. Reasons to buy online
2.4.4. Concerns while buying online
3. INDIAN LOGISTICS MARKET OUTLOOK
3.1. India Surface Express Market Outlook
3.2. India Air Cargo Market Outlook
3.3. India Railway Parcel Market Outlook
4. INDIAN E-COMMERCE LOGISTICS MARKET OUTLOOK
4.1. Market Size By Value And Forecast
4.2. Market Share With Forecast
4.2.1. By Company
4.2.2. By Category
4.2.3. By Type of Logistics Service Provider
4.2.4. By Region
4.3. Pin Code Coverage (Prepaid and COD) of Top 10 Players
4.4. Pricing Analysis (With All Components)
4.4.1. FedEx
4.4.2. India Post
4.4.3. Ecom Express
4.4.4. Pricing of Other Prominent Logistics Service Providers (4 Companies)
4.5. Cash on Delivery Scenario
4.6. Returns: Cause & Effect
4.7. Reverse Logistics Scenario
4.8. Logistics Aggregator Overview (Shiprocket, Zepo, Shipyaari, etc.)
5. MARKET DYNAMICS
5.1. Market Drivers
5.2. Market Challenges
6. INDIA E-COMMERCE LOGISTICS MARKET TRENDS
6.1. Logistics Technology and Start-ups
6.2. Last Mile Delivery
6.3. Hyperlocal Delivery
6.4. Omni Channel Retailing
6.5. Effects of GST on E-Commerce Logistics
7. ONLINE TRANSPORT AGGREGATOR MARKET OVERVIEW
7.1. Online Truck/ Tempo Booking (Vehicle Based)
7.2. Truck and Transporter Aggregator (Load Based)
8. INDIAN ECONOMIC PROFILE
9. COMPETITIVE LANDSCAPE
9.1. Porter’s Five Forces
9.2. Regional Reach Comparison of Prominent Logistics Service Providers (7 Companies)
9.3. Company Profiles
9.3.1. Traditional Logistics Service Providers
9.3.2. Captive Logistics Arms
9.3.3. E-Commerce Focussed Logistics Service Provider
9.3.4. Overview of Other Players
10. STRATEGIC RECOMMENDATION
10.1. While selecting logistics partner
10.2. For Traditional Logistics Service Providers
10.3. For Captive Logistics Arms & e-Commerce Focused Logistics Service Providers:
11. DISCLAIMER
