Global Interactive Voice Response Software Market Size, Status and Forecast 2022

October 2017 | 117 pages | ID: GE2907FA2B0WEN
QYResearch

Abstracts

This report studies the global Interactive Voice Response Software market, analyzes and researches the Interactive Voice Response Software development status and forecast in United States, EU, Japan, China, India and Southeast Asia.
This report focuses on the top players in global market, like

• Talkdesk
• Five9
• Plum
• Voxco IVR
• VoiceGuide IVR
• Kixie PowerCall
• Convoso
• FluentStream
• Genesys
• NCH
• Coxco
• inContact
• Voicent Communications
• CloudCall
• DialogTech
• SmartAction
• Occam Networks
• AVOXI
• IQServices.com
• C-ZENTRIX
• CallFire
• Noble Systems

Market segment by Regions/Countries, this report covers

• United States
• EU
• Japan
• China
• India
• Southeast Asia

Market segment by Type, Interactive Voice Response Software can be split into

• Bank and Stock Account Balances and Transfers
• Surveys and Polls
• Office Call Routing
• Call Center Forwarding
• Simple Order Entry Transactions

Market segment by Application, Interactive Voice Response Software can be split into

• Banking Institutions
• Medical Institutions
• Surveying Institutions
• Other

If you have any special requirements, please let us know and we will offer you the report as you want.

Contents

Global Interactive Voice Response Software Market Size, Status and Forecast 2022

1 INDUSTRY OVERVIEW OF INTERACTIVE VOICE RESPONSE SOFTWARE

1.1 Interactive Voice Response Software Market Overview
  1.1.1 Interactive Voice Response Software Product Scope
  1.1.2 Market Status and Outlook
1.2 Global Interactive Voice Response Software Market Size and Analysis by Regions
  1.2.1 United States
  1.2.2 EU
  1.2.3 Japan
  1.2.4 China
  1.2.5 India
  1.2.6 Southeast Asia
1.3 Interactive Voice Response Software Market by Type
  1.3.1 Bank and Stock Account Balances and Transfers
  1.3.2 Surveys and Polls
  1.3.3 Office Call Routing
  1.3.4 Call Center Forwarding
  1.3.5 Simple Order Entry Transactions
1.4 Interactive Voice Response Software Market by End Users/Application
  1.4.1 Banking Institutions
  1.4.2 Medical Institutions
  1.4.3 Surveying Institutions
  1.4.4 Other

2 GLOBAL INTERACTIVE VOICE RESPONSE SOFTWARE COMPETITION ANALYSIS BY PLAYERS

2.1 Interactive Voice Response Software Market Size (Value) by Players (2016 and 2017)
2.2 Competitive Status and Trend
  2.2.1 Market Concentration Rate
  2.2.2 Product/Service Differences
  2.2.3 New Entrants
  2.2.4 The Technology Trends in Future

3 COMPANY (TOP PLAYERS) PROFILES

3.1 Talkdesk
  3.1.1 Company Profile
  3.1.2 Main Business/Business Overview
  3.1.3 Products, Services and Solutions
  3.1.4 Interactive Voice Response Software Revenue (Value) (2012-2017)
  3.1.5 Recent Developments
3.2 Five9
  3.2.1 Company Profile
  3.2.2 Main Business/Business Overview
  3.2.3 Products, Services and Solutions
  3.2.4 Interactive Voice Response Software Revenue (Value) (2012-2017)
  3.2.5 Recent Developments
3.3 Plum
  3.3.1 Company Profile
  3.3.2 Main Business/Business Overview
  3.3.3 Products, Services and Solutions
  3.3.4 Interactive Voice Response Software Revenue (Value) (2012-2017)
  3.3.5 Recent Developments
3.4 Voxco IVR
  3.4.1 Company Profile
  3.4.2 Main Business/Business Overview
  3.4.3 Products, Services and Solutions
  3.4.4 Interactive Voice Response Software Revenue (Value) (2012-2017)
  3.4.5 Recent Developments
3.5 VoiceGuide IVR
  3.5.1 Company Profile
  3.5.2 Main Business/Business Overview
  3.5.3 Products, Services and Solutions
  3.5.4 Interactive Voice Response Software Revenue (Value) (2012-2017)
  3.5.5 Recent Developments
3.6 Kixie PowerCall
  3.6.1 Company Profile
  3.6.2 Main Business/Business Overview
  3.6.3 Products, Services and Solutions
  3.6.4 Interactive Voice Response Software Revenue (Value) (2012-2017)
  3.6.5 Recent Developments
3.7 Convoso
  3.7.1 Company Profile
  3.7.2 Main Business/Business Overview
  3.7.3 Products, Services and Solutions
  3.7.4 Interactive Voice Response Software Revenue (Value) (2012-2017)
  3.7.5 Recent Developments
3.8 FluentStream
  3.8.1 Company Profile
  3.8.2 Main Business/Business Overview
  3.8.3 Products, Services and Solutions
  3.8.4 Interactive Voice Response Software Revenue (Value) (2012-2017)
  3.8.5 Recent Developments
3.9 Genesys
  3.9.1 Company Profile
  3.9.2 Main Business/Business Overview
  3.9.3 Products, Services and Solutions
  3.9.4 Interactive Voice Response Software Revenue (Value) (2012-2017)
  3.9.5 Recent Developments
3.10 NCH
  3.10.1 Company Profile
  3.10.2 Main Business/Business Overview
  3.10.3 Products, Services and Solutions
  3.10.4 Interactive Voice Response Software Revenue (Value) (2012-2017)
  3.10.5 Recent Developments
3.11 Coxco
3.12 inContact
3.13 Voicent Communications
3.14 CloudCall
3.15 DialogTech
3.16 SmartAction
3.17 Occam Networks
3.18 AVOXI
3.19 IQServices.com
3.20 C-ZENTRIX
3.21 CallFire
3.22 Noble Systems

4 GLOBAL INTERACTIVE VOICE RESPONSE SOFTWARE MARKET SIZE BY TYPE AND APPLICATION (2012-2017)

4.1 Global Interactive Voice Response Software Market Size by Type (2012-2017)
4.2 Global Interactive Voice Response Software Market Size by Application (2012-2017)
4.3 Potential Application of Interactive Voice Response Software in Future
4.4 Top Consumer/End Users of Interactive Voice Response Software

5 UNITED STATES INTERACTIVE VOICE RESPONSE SOFTWARE DEVELOPMENT STATUS AND OUTLOOK

5.1 United States Interactive Voice Response Software Market Size (2012-2017)
5.2 United States Interactive Voice Response Software Market Size and Market Share by Players (2016 and 2017)

6 EU INTERACTIVE VOICE RESPONSE SOFTWARE DEVELOPMENT STATUS AND OUTLOOK

6.1 EU Interactive Voice Response Software Market Size (2012-2017)
6.2 EU Interactive Voice Response Software Market Size and Market Share by Players (2016 and 2017)

7 JAPAN INTERACTIVE VOICE RESPONSE SOFTWARE DEVELOPMENT STATUS AND OUTLOOK

7.1 Japan Interactive Voice Response Software Market Size (2012-2017)
7.2 Japan Interactive Voice Response Software Market Size and Market Share by Players (2016 and 2017)

8 CHINA INTERACTIVE VOICE RESPONSE SOFTWARE DEVELOPMENT STATUS AND OUTLOOK

8.1 China Interactive Voice Response Software Market Size (2012-2017)
8.2 China Interactive Voice Response Software Market Size and Market Share by Players (2016 and 2017)

9 INDIA INTERACTIVE VOICE RESPONSE SOFTWARE DEVELOPMENT STATUS AND OUTLOOK

9.1 India Interactive Voice Response Software Market Size (2012-2017)
9.2 India Interactive Voice Response Software Market Size and Market Share by Players (2016 and 2017)

10 SOUTHEAST ASIA INTERACTIVE VOICE RESPONSE SOFTWARE DEVELOPMENT STATUS AND OUTLOOK

10.1 Southeast Asia Interactive Voice Response Software Market Size (2012-2017)
10.2 Southeast Asia Interactive Voice Response Software Market Size and Market Share by Players (2016 and 2017)

11 MARKET FORECAST BY REGIONS, TYPE AND APPLICATION (2017-2022)

11.1 Global Interactive Voice Response Software Market Size (Value) by Regions (2017-2022)
  11.1.1 United States Interactive Voice Response Software Revenue and Growth Rate (2017-2022)
  11.1.2 EU Interactive Voice Response Software Revenue and Growth Rate (2017-2022)
  11.1.3 Japan Interactive Voice Response Software Revenue and Growth Rate (2017-2022)
  11.1.4 China Interactive Voice Response Software Revenue and Growth Rate (2017-2022)
  11.1.5 India Interactive Voice Response Software Revenue and Growth Rate (2017-2022)
  11.1.6 Southeast Asia Interactive Voice Response Software Revenue and Growth Rate (2017-2022)
11.2 Global Interactive Voice Response Software Market Size (Value) by Type (2017-2022)
11.3 Global Interactive Voice Response Software Market Size by Application (2017-2022)

12 INTERACTIVE VOICE RESPONSE SOFTWARE MARKET DYNAMICS

12.1 Interactive Voice Response Software Market Opportunities
12.2 Interactive Voice Response Software Challenge and Risk
  12.2.1 Competition from Opponents
  12.2.2 Downside Risks of Economy
12.3 Interactive Voice Response Software Market Constraints and Threat
  12.3.1 Threat from Substitute
  12.3.2 Government Policy
  12.3.3 Technology Risks
12.4 Interactive Voice Response Software Market Driving Force
  12.4.1 Growing Demand from Emerging Markets
  12.4.2 Potential Application

13 MARKET EFFECT FACTORS ANALYSIS

13.1 Technology Progress/Risk
  13.1.1 Substitutes
  13.1.2 Technology Progress in Related Industry
13.2 Consumer Needs Trend/Customer Preference
13.3 External Environmental Change
  13.3.1 Economic Fluctuations
  13.3.2 Other Risk Factors

14 RESEARCH FINDING/CONCLUSION

15 APPENDIX

Methodology
Analyst Introduction
Data Source


The report requires updating with new data and is sent in 2-3 business days after order is placed.

List Of Tables

LIST OF TABLES AND FIGURES

Figure Interactive Voice Response Software Product Scope
Figure Global Interactive Voice Response Software Market Size (Million USD) (2012-2017)
Table Global Interactive Voice Response Software Market Size (Million USD) and Growth Rate by Regions (2012-2017)
Figure Global Interactive Voice Response Software Market Share by Regions in 2016
Figure United States Interactive Voice Response Software Market Size (Million USD) and Growth Rate by Regions (2012-2017)
Figure EU Interactive Voice Response Software Market Size (Million USD) and Growth Rate by Regions (2012-2017)
Figure Japan Interactive Voice Response Software Market Size (Million USD) and Growth Rate by Regions (2012-2017)
Figure China Interactive Voice Response Software Market Size (Million USD) and Growth Rate by Regions (2012-2017)
Figure India Interactive Voice Response Software Market Size (Million USD) and Growth Rate by Regions (2012-2017)
Figure Southeast Asia Interactive Voice Response Software Market Size (Million USD) and Growth Rate by Regions (2012-2017)
Figure Global Interactive Voice Response Software Market Share by Type in 2016
Figure Bank and Stock Account Balances and Transfers Market Size (Million USD) and Growth Rate (2012-2017)
Figure Surveys and Polls Market Size (Million USD) and Growth Rate (2012-2017)
Figure Office Call Routing Market Size (Million USD) and Growth Rate (2012-2017)
Figure Call Center Forwarding Market Size (Million USD) and Growth Rate (2012-2017)
Figure Simple Order Entry Transactions Market Size (Million USD) and Growth Rate (2012-2017)
Figure Global Interactive Voice Response Software Market Share by Application in 2016
Table Key Downstream Customer in Banking Institutions
Figure Interactive Voice Response Software Market Size (Million USD) and Growth Rate in Banking Institutions (2012-2017)
Table Key Downstream Customer in Medical Institutions
Figure Interactive Voice Response Software Market Size (Million USD) and Growth Rate in Medical Institutions (2012-2017)
Table Key Downstream Customer in Surveying Institutions
Figure Interactive Voice Response Software Market Size (Million USD) and Growth Rate in Surveying Institutions (2012-2017)
Table Key Downstream Customer in Other
Figure Interactive Voice Response Software Market Size (Million USD) and Growth Rate in Other (2012-2017)
Table Interactive Voice Response Software Market Size (Million USD) by Players (2016 and 2017)
Figure Interactive Voice Response Software Market Size Share by Players in 2016
Figure Interactive Voice Response Software Market Size Share by Players in 2017
Table Talkdesk Basic Information List
Table Interactive Voice Response Software Business Revenue (Million USD) of Talkdesk (2012-2017)
Figure Talkdesk Interactive Voice Response Software Business Revenue Market Share in 2016
Table Five9 Basic Information List
Table Interactive Voice Response Software Business Revenue (Million USD) of Five9 (2012-2017)
Figure Five9 Interactive Voice Response Software Business Revenue Market Share in 2016
Table Plum Basic Information List
Table Interactive Voice Response Software Business Revenue (Million USD) of Plum (2012-2017)
Figure Plum Interactive Voice Response Software Business Revenue Market Share in 2016
Table Voxco IVR Basic Information List
Table Interactive Voice Response Software Business Revenue (Million USD) of Voxco IVR (2012-2017)
Figure Voxco IVR Interactive Voice Response Software Business Revenue Market Share in 2016
Table VoiceGuide IVR Basic Information List
Table Interactive Voice Response Software Business Revenue (Million USD) of VoiceGuide IVR (2012-2017)
Figure VoiceGuide IVR Interactive Voice Response Software Business Revenue Market Share in 2016
Table Kixie PowerCall Basic Information List
Table Interactive Voice Response Software Business Revenue (Million USD) of Kixie PowerCall (2012-2017)
Figure Kixie PowerCall Interactive Voice Response Software Business Revenue Market Share in 2016
Table Convoso Basic Information List
Table Interactive Voice Response Software Business Revenue (Million USD) of Convoso (2012-2017)
Figure Convoso Interactive Voice Response Software Business Revenue Market Share in 2016
Table FluentStream Basic Information List
Table Interactive Voice Response Software Business Revenue (Million USD) of FluentStream (2012-2017)
Figure FluentStream Interactive Voice Response Software Business Revenue Market Share in 2016
Table Genesys Basic Information List
Table Interactive Voice Response Software Business Revenue (Million USD) of Genesys (2012-2017)
Figure Genesys Interactive Voice Response Software Business Revenue Market Share in 2016
Table NCH Basic Information List
Table Interactive Voice Response Software Business Revenue (Million USD) of NCH (2012-2017)
Figure NCH Interactive Voice Response Software Business Revenue Market Share in 2016
Table Coxco Basic Information List
Table Interactive Voice Response Software Business Revenue (Million USD) of Coxco (2012-2017)
Figure Coxco Interactive Voice Response Software Business Revenue Market Share in 2016
Table inContact Basic Information List
Table Interactive Voice Response Software Business Revenue (Million USD) of inContact (2012-2017)
Figure inContact Interactive Voice Response Software Business Revenue Market Share in 2016
Table Voicent Communications Basic Information List
Table Interactive Voice Response Software Business Revenue (Million USD) of Voicent Communications (2012-2017)
Figure Voicent Communications Interactive Voice Response Software Business Revenue Market Share in 2016
Table CloudCall Basic Information List
Table Interactive Voice Response Software Business Revenue (Million USD) of CloudCall (2012-2017)
Figure CloudCall Interactive Voice Response Software Business Revenue Market Share in 2016
Table DialogTech Basic Information List
Table Interactive Voice Response Software Business Revenue (Million USD) of DialogTech (2012-2017)
Figure DialogTech Interactive Voice Response Software Business Revenue Market Share in 2016
Table SmartAction Basic Information List
Table Interactive Voice Response Software Business Revenue (Million USD) of SmartAction (2012-2017)
Figure SmartAction Interactive Voice Response Software Business Revenue Market Share in 2016
Table Occam Networks Basic Information List
Table Interactive Voice Response Software Business Revenue (Million USD) of Occam Networks (2012-2017)
Figure Occam Networks Interactive Voice Response Software Business Revenue Market Share in 2016
Table AVOXI Basic Information List
Table Interactive Voice Response Software Business Revenue (Million USD) of AVOXI (2012-2017)
Figure AVOXI Interactive Voice Response Software Business Revenue Market Share in 2016
Table IQServices.com Basic Information List
Table Interactive Voice Response Software Business Revenue (Million USD) of IQServices.com (2012-2017)
Figure IQServices.com Interactive Voice Response Software Business Revenue Market Share in 2016
Table C-ZENTRIX Basic Information List
Table Interactive Voice Response Software Business Revenue (Million USD) of C-ZENTRIX (2012-2017)
Figure C-ZENTRIX Interactive Voice Response Software Business Revenue Market Share in 2016
Table CallFire Basic Information List
Table Interactive Voice Response Software Business Revenue (Million USD) of CallFire (2012-2017)
Figure CallFire Interactive Voice Response Software Business Revenue Market Share in 2016
Table Noble Systems Basic Information List
Table Interactive Voice Response Software Business Revenue (Million USD) of Noble Systems (2012-2017)
Figure Noble Systems Interactive Voice Response Software Business Revenue Market Share in 2016
Table Global Interactive Voice Response Software Market Size (Million USD) by Type (2012-2017)
Figure Global Interactive Voice Response Software Market Size Share by Type in 2012
Figure Global Interactive Voice Response Software Market Size Share by Type in 2013
Figure Global Interactive Voice Response Software Market Size Share by Type in 2014
Figure Global Interactive Voice Response Software Market Size Share by Type in 2015
Figure Global Interactive Voice Response Software Market Size Share by Type in 2016
Figure Global Interactive Voice Response Software Market Size Share by Type in 2017
Table Global Interactive Voice Response Software Market Size (Million USD) by Application (2012-2017)
Figure Global Interactive Voice Response Software Market Size (Million USD) by Application in 2012
Figure Global Interactive Voice Response Software Market Size (Million USD) by Application in 2013
Figure Global Interactive Voice Response Software Market Size (Million USD) by Application in 2014
Figure Global Interactive Voice Response Software Market Size (Million USD) by Application in 2015
Figure Global Interactive Voice Response Software Market Size (Million USD) by Application in 2016
Figure Global Interactive Voice Response Software Market Size (Million USD) by Application in 2017
Table Top Consumer/End Users of Interactive Voice Response Software
Figure United States Interactive Voice Response Software Market Size (Million USD) and Growth Rate by Regions (2012-2017)
Table United States Interactive Voice Response Software Market Size (Million USD) by Players (2012-2017)
Figure United States Interactive Voice Response Software Market Size Share by Players in 2016
Figure United States Interactive Voice Response Software Market Size Share by Players in 2017
Figure EU Interactive Voice Response Software Market Size (Million USD) and Growth Rate by Regions (2012-2017)
Table EU Interactive Voice Response Software Market Size (Million USD) by Players (2012-2017)
Figure EU Interactive Voice Response Software Market Size Share by Players in 2016
Figure EU Interactive Voice Response Software Market Size Share by Players in 2017
Figure Japan Interactive Voice Response Software Market Size (Million USD) and Growth Rate by Regions (2012-2017)
Table Japan Interactive Voice Response Software Market Size (Million USD) by Players (2012-2017)
Figure Japan Interactive Voice Response Software Market Size Share by Players in 2016
Figure Japan Interactive Voice Response Software Market Size Share by Players in 2017
Figure China Interactive Voice Response Software Market Size (Million USD) and Growth Rate by Regions (2012-2017)
Table China Interactive Voice Response Software Market Size (Million USD) by Players (2012-2017)
Figure China Interactive Voice Response Software Market Size Share by Players in 2016
Figure China Interactive Voice Response Software Market Size Share by Players in 2017
Figure India Interactive Voice Response Software Market Size (Million USD) and Growth Rate by Regions (2012-2017)
Table India Interactive Voice Response Software Market Size (Million USD) by Players (2012-2017)
Figure India Interactive Voice Response Software Market Size Share by Players in 2016
Figure India Interactive Voice Response Software Market Size Share by Players in 2017
Figure Southeast Asia Interactive Voice Response Software Market Size (Million USD) and Growth Rate by Regions (2012-2017)
Table Southeast Asia Interactive Voice Response Software Market Size (Million USD) by Players (2012-2017)
Figure Southeast Asia Interactive Voice Response Software Market Size Share by Players in 2016
Figure Southeast Asia Interactive Voice Response Software Market Size Share by Players in 2017
Figure Global Interactive Voice Response Software Market Size (Million USD) by Regions (2017-2022)
Table Global Interactive Voice Response Software Market Size (Million USD) by Regions (2017-2022)
Figure Global Interactive Voice Response Software Market Size Share by Regions in 2017
Figure Global Interactive Voice Response Software Market Size Share by Regions in 2022
Figure United States Interactive Voice Response Software Revenue (Million USD) and Growth Rate (2017-2022)
Figure EU Interactive Voice Response Software Revenue (Million USD) and Growth Rate (2017-2022)
Figure Japan Interactive Voice Response Software Revenue (Million USD) and Growth Rate (2017-2022)
Figure China Interactive Voice Response Software Revenue (Million USD) and Growth Rate (2017-2022)
Figure India Interactive Voice Response Software Revenue (Million USD) and Growth Rate (2017-2022)
Figure Southeast Asia Interactive Voice Response Software Revenue (Million USD) and Growth Rate (2017-2022)
Table Global Interactive Voice Response Software Market Size (Million USD) by Type (2017-2022)
Figure Global Interactive Voice Response Software Market Size Share by Type in 2017
Figure Global Interactive Voice Response Software Market Size Share by Type in 2022
Table Global Interactive Voice Response Software Market Size (Million USD) by Application (2017-2022)
Figure Global Interactive Voice Response Software Market Size (Million USD) by Application in 2017
Figure Global Interactive Voice Response Software Market Size (Million USD) by Application in 2022