Global Customer Support Software Market Size, Status and Forecast 2025

March 2018 | 104 pages | ID: G8B4BC0570BQEN
QYResearch

Abstracts

This report studies the global Customer Support Software market, analyzes and researches the Customer Support Software development status and forecast in United States, EU, Japan, China, India and Southeast Asia.
This report focuses on the top players in global market, like

• Freshworks Inc
• Zendesk
• salesforce.com, inc
• TeamSupport
• Zoho
• PhaseWare
• Tracker
• LiveAgent
• Samanage
• FreshService
• Intercom
• FocalScope
• Kayako

Market segment by Regions/Countries, this report covers

• United States
• EU
• Japan
• China
• India
• Southeast Asia

Market segment by Application, Customer Support Software can be split into

• SME
• Large Enterprise

If you have any special requirements, please let us know and we will offer you the report as you want.

Contents

Global Customer Support Software Market Size, Status and Forecast 2025

1 INDUSTRY OVERVIEW OF CUSTOMER SUPPORT SOFTWARE

1.1 Customer Support Software Market Overview
  1.1.1 Customer Support Software Product Scope
  1.1.2 Market Status and Outlook
1.2 Global Customer Support Software Market Size and Analysis by Regions (2013-2018)
  1.2.1 United States
  1.2.2 EU
  1.2.3 Japan
  1.2.4 China
  1.2.5 India
  1.2.6 Southeast Asia
1.3 Customer Support Software Market by End Users/Application
  1.3.1 SME
  1.3.2 Large Enterprise

2 GLOBAL CUSTOMER SUPPORT SOFTWARE COMPETITION ANALYSIS BY PLAYERS

2.1 Customer Support Software Market Size (Value) by Players (2013-2018)
2.2 Competitive Status and Trend
  2.2.1 Market Concentration Rate
  2.2.2 Product/Service Differences
  2.2.3 New Entrants
  2.2.4 The Technology Trends in Future

3 COMPANY (TOP PLAYERS) PROFILES

3.1 Freshworks Inc
  3.1.1 Company Profile
  3.1.2 Main Business/Business Overview
  3.1.3 Products, Services and Solutions
  3.1.4 Customer Support Software Revenue (Million USD) (2013-2018)
  3.1.5 Recent Developments
3.2 Zendesk
  3.2.1 Company Profile
  3.2.2 Main Business/Business Overview
  3.2.3 Products, Services and Solutions
  3.2.4 Customer Support Software Revenue (Million USD) (2013-2018)
  3.2.5 Recent Developments
3.3 salesforce.com, inc
  3.3.1 Company Profile
  3.3.2 Main Business/Business Overview
  3.3.3 Products, Services and Solutions
  3.3.4 Customer Support Software Revenue (Million USD) (2013-2018)
  3.3.5 Recent Developments
3.4 TeamSupport
  3.4.1 Company Profile
  3.4.2 Main Business/Business Overview
  3.4.3 Products, Services and Solutions
  3.4.4 Customer Support Software Revenue (Million USD) (2013-2018)
  3.4.5 Recent Developments
3.5 Zoho
  3.5.1 Company Profile
  3.5.2 Main Business/Business Overview
  3.5.3 Products, Services and Solutions
  3.5.4 Customer Support Software Revenue (Million USD) (2013-2018)
  3.5.5 Recent Developments
3.6 PhaseWare
  3.6.1 Company Profile
  3.6.2 Main Business/Business Overview
  3.6.3 Products, Services and Solutions
  3.6.4 Customer Support Software Revenue (Million USD) (2013-2018)
  3.6.5 Recent Developments
3.7 Tracker
  3.7.1 Company Profile
  3.7.2 Main Business/Business Overview
  3.7.3 Products, Services and Solutions
  3.7.4 Customer Support Software Revenue (Million USD) (2013-2018)
  3.7.5 Recent Developments
3.8 LiveAgent
  3.8.1 Company Profile
  3.8.2 Main Business/Business Overview
  3.8.3 Products, Services and Solutions
  3.8.4 Customer Support Software Revenue (Million USD) (2013-2018)
  3.8.5 Recent Developments
3.9 Samanage
  3.9.1 Company Profile
  3.9.2 Main Business/Business Overview
  3.9.3 Products, Services and Solutions
  3.9.4 Customer Support Software Revenue (Million USD) (2013-2018)
  3.9.5 Recent Developments
3.10 FreshService
  3.10.1 Company Profile
  3.10.2 Main Business/Business Overview
  3.10.3 Products, Services and Solutions
  3.10.4 Customer Support Software Revenue (Million USD) (2013-2018)
  3.10.5 Recent Developments
3.11 Intercom
3.12 FocalScope
3.13 Kayako

4 GLOBAL CUSTOMER SUPPORT SOFTWARE MARKET SIZE BY APPLICATION (2013-2018)

4.1 Global Customer Support Software Market Size by Application (2013-2018)
4.2 Potential Application of Customer Support Software in Future
4.3 Top Consumer/End Users of Customer Support Software

5 UNITED STATES CUSTOMER SUPPORT SOFTWARE DEVELOPMENT STATUS AND OUTLOOK

5.1 United States Customer Support Software Market Size (2013-2018)
5.2 United States Customer Support Software Market Size and Market Share by Players (2013-2018)
5.3 United States Customer Support Software Market Size by Application (2013-2018)

6 EU CUSTOMER SUPPORT SOFTWARE DEVELOPMENT STATUS AND OUTLOOK

6.1 EU Customer Support Software Market Size (2013-2018)
6.2 EU Customer Support Software Market Size and Market Share by Players (2013-2018)
6.3 EU Customer Support Software Market Size by Application (2013-2018)

7 JAPAN CUSTOMER SUPPORT SOFTWARE DEVELOPMENT STATUS AND OUTLOOK

7.1 Japan Customer Support Software Market Size (2013-2018)
7.2 Japan Customer Support Software Market Size and Market Share by Players (2013-2018)
7.3 Japan Customer Support Software Market Size by Application (2013-2018)

8 CHINA CUSTOMER SUPPORT SOFTWARE DEVELOPMENT STATUS AND OUTLOOK

8.1 China Customer Support Software Market Size (2013-2018)
8.2 China Customer Support Software Market Size and Market Share by Players (2013-2018)
8.3 China Customer Support Software Market Size by Application (2013-2018)

9 INDIA CUSTOMER SUPPORT SOFTWARE DEVELOPMENT STATUS AND OUTLOOK

9.1 India Customer Support Software Market Size (2013-2018)
9.2 India Customer Support Software Market Size and Market Share by Players (2013-2018)
9.3 India Customer Support Software Market Size by Application (2013-2018)

10 SOUTHEAST ASIA CUSTOMER SUPPORT SOFTWARE DEVELOPMENT STATUS AND OUTLOOK

10.1 Southeast Asia Customer Support Software Market Size (2013-2018)
10.2 Southeast Asia Customer Support Software Market Size and Market Share by Players (2013-2018)
10.3 Southeast Asia Customer Support Software Market Size by Application (2013-2018)

11 MARKET FORECAST BY REGIONS AND APPLICATION (2018-2025)

11.1 Global Customer Support Software Market Size (Value) by Regions (2018-2025)
  11.1.1 United States Customer Support Software Revenue and Growth Rate (2018-2025)
  11.1.2 EU Customer Support Software Revenue and Growth Rate (2018-2025)
  11.1.3 Japan Customer Support Software Revenue and Growth Rate (2018-2025)
  11.1.4 China Customer Support Software Revenue and Growth Rate (2018-2025)
  11.1.5 India Customer Support Software Revenue and Growth Rate (2018-2025)
  11.1.6 Southeast Asia Customer Support Software Revenue and Growth Rate (2018-2025)
11.2 Global Customer Support Software Market Size (Value) by Application (2018-2025)
11.3 The Market Drivers in Future

12 CUSTOMER SUPPORT SOFTWARE MARKET DYNAMICS

12.1 Customer Support Software Market Opportunities
12.2 Customer Support Software Challenge and Risk
  12.2.1 Competition from Opponents
  12.2.2 Downside Risks of Economy
12.3 Customer Support Software Market Constraints and Threat
  12.3.1 Threat from Substitute
  12.3.2 Government Policy
  12.3.3 Technology Risks
12.4 Customer Support Software Market Driving Force
  12.4.1 Growing Demand from Emerging Markets
  12.4.2 Potential Application

13 MARKET EFFECT FACTORS ANALYSIS

13.1 Technology Progress/Risk
  13.1.1 Substitutes
  13.1.2 Technology Progress in Related Industry
13.2 Consumer Needs Trend/Customer Preference
13.3 External Environmental Change
  13.3.1 Economic Fluctuations
  13.3.2 Other Risk Factors

14 RESEARCH FINDING/CONCLUSION

15 APPENDIX

Methodology
Analyst Introduction
Data Source

The report requires updating with new data and is sent in 2-3 business days after order is placed.

List Of Tables

LIST OF TABLES AND FIGURES

Figure Global Customer Support Software Market Size (Million USD) Status and Outlook (2013-2018)
Table Global Customer Support Software Revenue (Million USD) Comparison by Regions (2013-2018)
Figure Global Customer Support Software Market Share by Regions (2013-2018)
Figure United States Customer Support Software Market Size (Million USD) and Growth Rate by Regions (2013-2018)
Figure EU Customer Support Software Market Size (Million USD) and Growth Rate by Regions (2013-2018)
Figure Japan Customer Support Software Market Size (Million USD) and Growth Rate by Regions (2013-2018)
Figure China Customer Support Software Market Size (Million USD) and Growth Rate by Regions (2013-2018)
Figure India Customer Support Software Market Size (Million USD) and Growth Rate by Regions (2013-2018)
Figure Southeast Asia Customer Support Software Market Size (Million USD) and Growth Rate by Regions (2013-2018)
Table Global Customer Support Software Revenue (Million USD) and Growth Rate (%) Comparison by Product (2013-2018)
Figure Global Customer Support Software Market Share by Application in 2017
Figure Customer Support Software Market Size (Million USD) and Growth Rate in SME (2013-2018)
Figure Customer Support Software Market Size (Million USD) and Growth Rate in Large Enterprise (2013-2018)
Figure Customer Support Software Market Size (Million USD) and Growth Rate in Applications 3 (2013-2018)
Table Customer Support Software Market Size (Million USD) by Players (2013-2018)
Figure Customer Support Software Market Size Share by Players in 2013
Figure Customer Support Software Market Size Share by Players in 2017
Table Freshworks Inc Basic Information List
Table Customer Support Software Business Revenue (Million USD) of Freshworks Inc (2013-2018)
Figure Freshworks Inc Customer Support Software Business Revenue Market Share (2013-2018)
Table Zendesk Basic Information List
Table Customer Support Software Business Revenue (Million USD) of Zendesk (2013-2018)
Figure Zendesk Customer Support Software Business Revenue Market Share (2013-2018)
Table salesforce.com, inc Basic Information List
Table Customer Support Software Business Revenue (Million USD) of salesforce.com, inc (2013-2018)
Figure salesforce.com, inc Customer Support Software Business Revenue Market Share (2013-2018)
Table TeamSupport Basic Information List
Table Customer Support Software Business Revenue (Million USD) of TeamSupport (2013-2018)
Figure TeamSupport Customer Support Software Business Revenue Market Share (2013-2018)
Table Zoho Basic Information List
Table Customer Support Software Business Revenue (Million USD) of Zoho (2013-2018)
Figure Zoho Customer Support Software Business Revenue Market Share (2013-2018)
Table PhaseWare Basic Information List
Table Customer Support Software Business Revenue (Million USD) of PhaseWare (2013-2018)
Figure PhaseWare Customer Support Software Business Revenue Market Share (2013-2018)
Table Tracker Basic Information List
Table Customer Support Software Business Revenue (Million USD) of Tracker (2013-2018)
Figure Tracker Customer Support Software Business Revenue Market Share (2013-2018)
Table LiveAgent Basic Information List
Table Customer Support Software Business Revenue (Million USD) of LiveAgent (2013-2018)
Figure LiveAgent Customer Support Software Business Revenue Market Share (2013-2018)
Table Samanage Basic Information List
Table Customer Support Software Business Revenue (Million USD) of Samanage (2013-2018)
Figure Samanage Customer Support Software Business Revenue Market Share (2013-2018)
Table FreshService Basic Information List
Table Customer Support Software Business Revenue (Million USD) of FreshService (2013-2018)
Figure FreshService Customer Support Software Business Revenue Market Share (2013-2018)
Table Intercom Basic Information List
Table Customer Support Software Business Revenue (Million USD) of Intercom (2013-2018)
Figure Intercom Customer Support Software Business Revenue Market Share (2013-2018)
Table FocalScope Basic Information List
Table Customer Support Software Business Revenue (Million USD) of FocalScope (2013-2018)
Figure FocalScope Customer Support Software Business Revenue Market Share (2013-2018)
Table Kayako Basic Information List
Table Customer Support Software Business Revenue (Million USD) of Kayako (2013-2018)
Figure Kayako Customer Support Software Business Revenue Market Share (2013-2018)
Table Global Customer Support Software Market Size by Application (2013-2018)
Figure Global Customer Support Software Revenue Market Share (%) by Application in 2017
Table Top Consumer/End Users of Customer Support Software
Figure United States Customer Support Software Market Size (Million USD) and Growth Rate (2013-2018)
Table United States Customer Support Software Market Size (Million USD) by Players (2013-2018)
Figure United States Customer Support Software Market Size Share by Players in 2013
Figure United States Customer Support Software Market Size Share by Players in 2017
Table United States Customer Support Software Market Size by Application (2013-2018)
Figure United States Customer Support Software Revenue Market Share (%) by Application (2013-2018)
Figure United States Customer Support Software Market Size Share by Application in 2017
Figure EU Customer Support Software Market Size (Million USD) and Growth Rate (2013-2018)
Table EU Customer Support Software Market Size (Million USD) by Players (2013-2018)
Figure EU Customer Support Software Market Size Share by Players in 2013
Figure EU Customer Support Software Market Size Share by Players in 2017
Table EU Customer Support Software Market Size by Application (2013-2018)
Figure EU Customer Support Software Revenue Market Share (%) by Application (2013-2018)
Figure EU Customer Support Software Market Size Share by Application in 2017
Figure Japan Customer Support Software Market Size (Million USD) and Growth Rate (2013-2018)
Table Japan Customer Support Software Market Size (Million USD) by Players (2013-2018)
Figure Japan Customer Support Software Market Size Share by Players in 2013
Figure Japan Customer Support Software Market Size Share by Players in 2017
Table Japan Customer Support Software Market Size by Application (2013-2018)
Figure Japan Customer Support Software Revenue Market Share (%) by Application (2013-2018)
Figure Japan Customer Support Software Market Size Share by Application in 2017
Figure China Customer Support Software Market Size (Million USD) and Growth Rate (2013-2018)
Table China Customer Support Software Market Size (Million USD) by Players (2013-2018)
Figure China Customer Support Software Market Size Share by Players in 2013
Figure China Customer Support Software Market Size Share by Players in 2017
Table China Customer Support Software Market Size by Application (2013-2018)
Figure China Customer Support Software Revenue Market Share (%) by Application (2013-2018)
Figure China Customer Support Software Market Size Share by Application in 2017
Figure India Customer Support Software Market Size (Million USD) and Growth Rate (2013-2018)
Table India Customer Support Software Market Size (Million USD) by Players (2013-2018)
Figure India Customer Support Software Market Size Share by Players in 2013
Figure India Customer Support Software Market Size Share by Players in 2017
Table India Customer Support Software Market Size by Application (2013-2018)
Figure India Customer Support Software Revenue Market Share (%) by Application (2013-2018)
Figure India Customer Support Software Market Size Share by Application in 2017
Figure Southeast Asia Customer Support Software Market Size (Million USD) and Growth Rate (2013-2018)
Table Southeast Asia Customer Support Software Market Size (Million USD) by Players (2013-2018)
Figure Southeast Asia Customer Support Software Market Size Share by Players in 2013
Figure Southeast Asia Customer Support Software Market Size Share by Players in 2017
Table Southeast Asia Customer Support Software Market Size by Application (2013-2018)
Figure Southeast Asia Customer Support Software Revenue Market Share (%) by Application (2013-2018)
Figure Southeast Asia Customer Support Software Market Size Share by Application in 2017
Figure Global Customer Support Software Market Size and Growth Rate (2018-2025)
Table Global Customer Support Software Market Size (Million USD) by Regions (2018-2025)
Figure Global Customer Support Software Market Size Share (2018-2025)
Figure Global Customer Support Software Market Size Share by Regions in 2025
Figure United States Customer Support Software Revenue (Million USD) and Growth Rate (2018-2025)
Figure EU Customer Support Software Revenue (Million USD) and Growth Rate (2018-2025)
Figure Japan Customer Support Software Revenue (Million USD) and Growth Rate (2018-2025)
Figure China Customer Support Software Revenue (Million USD) and Growth Rate (2018-2025)
Figure India Customer Support Software Revenue (Million USD) and Growth Rate (2018-2025)
Figure Southeast Asia Customer Support Software Revenue (Million USD) and Growth Rate (2018-2025)
Table Global Customer Support Software Market Size (Million USD) by Application (2018-2025)
Figure Global Customer Support Software Market Size (Million USD) by Application in 2018
Figure Global Customer Support Software Market Size (Million USD) by Application in 2025