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Global Business Process Outsourcing (BPO) Services Market Size, Status and Forecast 2022

October 2017 | 93 pages | ID: G15B068406AWEN
QYResearch

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This report studies the global Business Process Outsourcing (BPO) Services market, analyzes and researches the Business Process Outsourcing (BPO) Services development status and forecast in United States, EU, Japan, China, India and Southeast Asia.
This report focuses on the top players in global market, like
  • ADP (U.S.)
  • Xerox Corporation (U.S.)
  • Accenture PLC (Ireland)
  • Aon Hewitt (U.S.)
  • Capgemini (France)
  • Infosys BPO Ltd (India)
  • IBM Corporation (U.S.)
  • Syntel (U.S.)
  • Tata Consultancy Services Limited (India)
  • Wipro Limited (India)
Market segment by Regions/Countries, this report covers
  • United States
  • EU
  • Japan
  • China
  • India
  • Southeast Asia
Market segment by Type, Business Process Outsourcing (BPO) Services can be split into
  • Finance & Accounting
  • Customer Services
  • Human Resource
  • KPO
  • Procurement
Market segment by Application, Business Process Outsourcing (BPO) Services can be split into
  • BFSI
  • Healthcare
  • IT & Telecommunication
  • Manufacturing
  • Retail
  • Others
If you have any special requirements, please let us know and we will offer you the report as you want.
Global Business Process Outsourcing (BPO) Services Market Size, Status and Forecast 2022

1 INDUSTRY OVERVIEW OF BUSINESS PROCESS OUTSOURCING (BPO) SERVICES

1.1 Business Process Outsourcing (BPO) Services Market Overview
  1.1.1 Business Process Outsourcing (BPO) Services Product Scope
  1.1.2 Market Status and Outlook
1.2 Global Business Process Outsourcing (BPO) Services Market Size and Analysis by Regions
  1.2.1 United States
  1.2.2 EU
  1.2.3 Japan
  1.2.4 China
  1.2.5 India
  1.2.6 Southeast Asia
1.3 Business Process Outsourcing (BPO) Services Market by Type
  1.3.1 Finance & Accounting
  1.3.2 Customer Services
  1.3.3 Human Resource
  1.3.4 KPO
  1.3.5 Procurement
1.4 Business Process Outsourcing (BPO) Services Market by End Users/Application
  1.4.1 BFSI
  1.4.2 Healthcare
  1.4.3 IT & Telecommunication
  1.4.4 Manufacturing
  1.4.5 Retail
  1.4.6 Others

2 GLOBAL BUSINESS PROCESS OUTSOURCING (BPO) SERVICES COMPETITION ANALYSIS BY PLAYERS

2.1 Business Process Outsourcing (BPO) Services Market Size (Value) by Players (2016 and 2017)
2.2 Competitive Status and Trend
  2.2.1 Market Concentration Rate
  2.2.2 Product/Service Differences
  2.2.3 New Entrants
  2.2.4 The Technology Trends in Future

3 COMPANY (TOP PLAYERS) PROFILES

3.1 ADP (U.S.)
  3.1.1 Company Profile
  3.1.2 Main Business/Business Overview
  3.1.3 Products, Services and Solutions
  3.1.4 Business Process Outsourcing (BPO) Services Revenue (Value) (2012-2017)
  3.1.5 Recent Developments
3.2 Xerox Corporation (U.S.)
  3.2.1 Company Profile
  3.2.2 Main Business/Business Overview
  3.2.3 Products, Services and Solutions
  3.2.4 Business Process Outsourcing (BPO) Services Revenue (Value) (2012-2017)
  3.2.5 Recent Developments
3.3 Accenture PLC (Ireland)
  3.3.1 Company Profile
  3.3.2 Main Business/Business Overview
  3.3.3 Products, Services and Solutions
  3.3.4 Business Process Outsourcing (BPO) Services Revenue (Value) (2012-2017)
  3.3.5 Recent Developments
3.4 Aon Hewitt (U.S.)
  3.4.1 Company Profile
  3.4.2 Main Business/Business Overview
  3.4.3 Products, Services and Solutions
  3.4.4 Business Process Outsourcing (BPO) Services Revenue (Value) (2012-2017)
  3.4.5 Recent Developments
3.5 Capgemini (France)
  3.5.1 Company Profile
  3.5.2 Main Business/Business Overview
  3.5.3 Products, Services and Solutions
  3.5.4 Business Process Outsourcing (BPO) Services Revenue (Value) (2012-2017)
  3.5.5 Recent Developments
3.6 Infosys BPO Ltd (India)
  3.6.1 Company Profile
  3.6.2 Main Business/Business Overview
  3.6.3 Products, Services and Solutions
  3.6.4 Business Process Outsourcing (BPO) Services Revenue (Value) (2012-2017)
  3.6.5 Recent Developments
3.7 IBM Corporation (U.S.)
  3.7.1 Company Profile
  3.7.2 Main Business/Business Overview
  3.7.3 Products, Services and Solutions
  3.7.4 Business Process Outsourcing (BPO) Services Revenue (Value) (2012-2017)
  3.7.5 Recent Developments
3.8 Syntel (U.S.)
  3.8.1 Company Profile
  3.8.2 Main Business/Business Overview
  3.8.3 Products, Services and Solutions
  3.8.4 Business Process Outsourcing (BPO) Services Revenue (Value) (2012-2017)
  3.8.5 Recent Developments
3.9 Tata Consultancy Services Limited (India)
  3.9.1 Company Profile
  3.9.2 Main Business/Business Overview
  3.9.3 Products, Services and Solutions
  3.9.4 Business Process Outsourcing (BPO) Services Revenue (Value) (2012-2017)
  3.9.5 Recent Developments
3.10 Wipro Limited (India)
  3.10.1 Company Profile
  3.10.2 Main Business/Business Overview
  3.10.3 Products, Services and Solutions
  3.10.4 Business Process Outsourcing (BPO) Services Revenue (Value) (2012-2017)
  3.10.5 Recent Developments

4 GLOBAL BUSINESS PROCESS OUTSOURCING (BPO) SERVICES MARKET SIZE BY TYPE AND APPLICATION (2012-2017)

4.1 Global Business Process Outsourcing (BPO) Services Market Size by Type (2012-2017)
4.2 Global Business Process Outsourcing (BPO) Services Market Size by Application (2012-2017)
4.3 Potential Application of Business Process Outsourcing (BPO) Services in Future
4.4 Top Consumer/End Users of Business Process Outsourcing (BPO) Services

5 UNITED STATES BUSINESS PROCESS OUTSOURCING (BPO) SERVICES DEVELOPMENT STATUS AND OUTLOOK

5.1 United States Business Process Outsourcing (BPO) Services Market Size (2012-2017)
5.2 United States Business Process Outsourcing (BPO) Services Market Size and Market Share by Players (2016 and 2017)

6 EU BUSINESS PROCESS OUTSOURCING (BPO) SERVICES DEVELOPMENT STATUS AND OUTLOOK

6.1 EU Business Process Outsourcing (BPO) Services Market Size (2012-2017)
6.2 EU Business Process Outsourcing (BPO) Services Market Size and Market Share by Players (2016 and 2017)

7 JAPAN BUSINESS PROCESS OUTSOURCING (BPO) SERVICES DEVELOPMENT STATUS AND OUTLOOK

7.1 Japan Business Process Outsourcing (BPO) Services Market Size (2012-2017)
7.2 Japan Business Process Outsourcing (BPO) Services Market Size and Market Share by Players (2016 and 2017)

8 CHINA BUSINESS PROCESS OUTSOURCING (BPO) SERVICES DEVELOPMENT STATUS AND OUTLOOK

8.1 China Business Process Outsourcing (BPO) Services Market Size (2012-2017)
8.2 China Business Process Outsourcing (BPO) Services Market Size and Market Share by Players (2016 and 2017)

9 INDIA BUSINESS PROCESS OUTSOURCING (BPO) SERVICES DEVELOPMENT STATUS AND OUTLOOK

9.1 India Business Process Outsourcing (BPO) Services Market Size (2012-2017)
9.2 India Business Process Outsourcing (BPO) Services Market Size and Market Share by Players (2016 and 2017)

10 SOUTHEAST ASIA BUSINESS PROCESS OUTSOURCING (BPO) SERVICES DEVELOPMENT STATUS AND OUTLOOK

10.1 Southeast Asia Business Process Outsourcing (BPO) Services Market Size (2012-2017)
10.2 Southeast Asia Business Process Outsourcing (BPO) Services Market Size and Market Share by Players (2016 and 2017)

11 MARKET FORECAST BY REGIONS, TYPE AND APPLICATION (2017-2022)

11.1 Global Business Process Outsourcing (BPO) Services Market Size (Value) by Regions (2017-2022)
  11.1.1 United States Business Process Outsourcing (BPO) Services Revenue and Growth Rate (2017-2022)
  11.1.2 EU Business Process Outsourcing (BPO) Services Revenue and Growth Rate (2017-2022)
  11.1.3 Japan Business Process Outsourcing (BPO) Services Revenue and Growth Rate (2017-2022)
  11.1.4 China Business Process Outsourcing (BPO) Services Revenue and Growth Rate (2017-2022)
  11.1.5 India Business Process Outsourcing (BPO) Services Revenue and Growth Rate (2017-2022)
  11.1.6 Southeast Asia Business Process Outsourcing (BPO) Services Revenue and Growth Rate (2017-2022)
11.2 Global Business Process Outsourcing (BPO) Services Market Size (Value) by Type (2017-2022)
11.3 Global Business Process Outsourcing (BPO) Services Market Size by Application (2017-2022)

12 BUSINESS PROCESS OUTSOURCING (BPO) SERVICES MARKET DYNAMICS

12.1 Business Process Outsourcing (BPO) Services Market Opportunities
12.2 Business Process Outsourcing (BPO) Services Challenge and Risk
  12.2.1 Competition from Opponents
  12.2.2 Downside Risks of Economy
12.3 Business Process Outsourcing (BPO) Services Market Constraints and Threat
  12.3.1 Threat from Substitute
  12.3.2 Government Policy
  12.3.3 Technology Risks
12.4 Business Process Outsourcing (BPO) Services Market Driving Force
  12.4.1 Growing Demand from Emerging Markets
  12.4.2 Potential Application

13 MARKET EFFECT FACTORS ANALYSIS

13.1 Technology Progress/Risk
  13.1.1 Substitutes
  13.1.2 Technology Progress in Related Industry
13.2 Consumer Needs Trend/Customer Preference
13.3 External Environmental Change
  13.3.1 Economic Fluctuations
  13.3.2 Other Risk Factors

14 RESEARCH FINDING/CONCLUSION

15 APPENDIX

Methodology
Analyst Introduction
Data Source


The report requires updating with new data and is sent in 2-3 business days after order is placed.


LIST OF TABLES AND FIGURES

Figure Business Process Outsourcing (BPO) Services Product Scope
Figure Global Business Process Outsourcing (BPO) Services Market Size (Million USD) (2012-2017)
Table Global Business Process Outsourcing (BPO) Services Market Size (Million USD) and Growth Rate by Regions (2012-2017)
Figure Global Business Process Outsourcing (BPO) Services Market Share by Regions in 2016
Figure United States Business Process Outsourcing (BPO) Services Market Size (Million USD) and Growth Rate by Regions (2012-2017)
Figure EU Business Process Outsourcing (BPO) Services Market Size (Million USD) and Growth Rate by Regions (2012-2017)
Figure Japan Business Process Outsourcing (BPO) Services Market Size (Million USD) and Growth Rate by Regions (2012-2017)
Figure China Business Process Outsourcing (BPO) Services Market Size (Million USD) and Growth Rate by Regions (2012-2017)
Figure India Business Process Outsourcing (BPO) Services Market Size (Million USD) and Growth Rate by Regions (2012-2017)
Figure Southeast Asia Business Process Outsourcing (BPO) Services Market Size (Million USD) and Growth Rate by Regions (2012-2017)
Figure Global Business Process Outsourcing (BPO) Services Market Share by Type in 2016
Figure Finance & Accounting Market Size (Million USD) and Growth Rate (2012-2017)
Figure Customer Services Market Size (Million USD) and Growth Rate (2012-2017)
Figure Human Resource Market Size (Million USD) and Growth Rate (2012-2017)
Figure KPO Market Size (Million USD) and Growth Rate (2012-2017)
Figure Procurement Market Size (Million USD) and Growth Rate (2012-2017)
Figure Global Business Process Outsourcing (BPO) Services Market Share by Application in 2016
Table Key Downstream Customer in BFSI
Figure Business Process Outsourcing (BPO) Services Market Size (Million USD) and Growth Rate in BFSI (2012-2017)
Table Key Downstream Customer in Healthcare
Figure Business Process Outsourcing (BPO) Services Market Size (Million USD) and Growth Rate in Healthcare (2012-2017)
Table Key Downstream Customer in IT & Telecommunication
Figure Business Process Outsourcing (BPO) Services Market Size (Million USD) and Growth Rate in IT & Telecommunication (2012-2017)
Table Key Downstream Customer in Manufacturing
Figure Business Process Outsourcing (BPO) Services Market Size (Million USD) and Growth Rate in Manufacturing (2012-2017)
Table Key Downstream Customer in Retail
Figure Business Process Outsourcing (BPO) Services Market Size (Million USD) and Growth Rate in Retail (2012-2017)
Table Key Downstream Customer in Others
Figure Business Process Outsourcing (BPO) Services Market Size (Million USD) and Growth Rate in Others (2012-2017)
Table Business Process Outsourcing (BPO) Services Market Size (Million USD) by Players (2016 and 2017)
Figure Business Process Outsourcing (BPO) Services Market Size Share by Players in 2016
Figure Business Process Outsourcing (BPO) Services Market Size Share by Players in 2017
Table ADP (U.S.) Basic Information List
Table Business Process Outsourcing (BPO) Services Business Revenue (Million USD) of ADP (U.S.) (2012-2017)
Figure ADP (U.S.) Business Process Outsourcing (BPO) Services Business Revenue Market Share in 2016
Table Xerox Corporation (U.S.) Basic Information List
Table Business Process Outsourcing (BPO) Services Business Revenue (Million USD) of Xerox Corporation (U.S.) (2012-2017)
Figure Xerox Corporation (U.S.) Business Process Outsourcing (BPO) Services Business Revenue Market Share in 2016
Table Accenture PLC (Ireland) Basic Information List
Table Business Process Outsourcing (BPO) Services Business Revenue (Million USD) of Accenture PLC (Ireland) (2012-2017)
Figure Accenture PLC (Ireland) Business Process Outsourcing (BPO) Services Business Revenue Market Share in 2016
Table Aon Hewitt (U.S.) Basic Information List
Table Business Process Outsourcing (BPO) Services Business Revenue (Million USD) of Aon Hewitt (U.S.) (2012-2017)
Figure Aon Hewitt (U.S.) Business Process Outsourcing (BPO) Services Business Revenue Market Share in 2016
Table Capgemini (France) Basic Information List
Table Business Process Outsourcing (BPO) Services Business Revenue (Million USD) of Capgemini (France) (2012-2017)
Figure Capgemini (France) Business Process Outsourcing (BPO) Services Business Revenue Market Share in 2016
Table Infosys BPO Ltd (India) Basic Information List
Table Business Process Outsourcing (BPO) Services Business Revenue (Million USD) of Infosys BPO Ltd (India) (2012-2017)
Figure Infosys BPO Ltd (India) Business Process Outsourcing (BPO) Services Business Revenue Market Share in 2016
Table IBM Corporation (U.S.) Basic Information List
Table Business Process Outsourcing (BPO) Services Business Revenue (Million USD) of IBM Corporation (U.S.) (2012-2017)
Figure IBM Corporation (U.S.) Business Process Outsourcing (BPO) Services Business Revenue Market Share in 2016
Table Syntel (U.S.) Basic Information List
Table Business Process Outsourcing (BPO) Services Business Revenue (Million USD) of Syntel (U.S.) (2012-2017)
Figure Syntel (U.S.) Business Process Outsourcing (BPO) Services Business Revenue Market Share in 2016
Table Tata Consultancy Services Limited (India) Basic Information List
Table Business Process Outsourcing (BPO) Services Business Revenue (Million USD) of Tata Consultancy Services Limited (India) (2012-2017)
Figure Tata Consultancy Services Limited (India) Business Process Outsourcing (BPO) Services Business Revenue Market Share in 2016
Table Wipro Limited (India) Basic Information List
Table Business Process Outsourcing (BPO) Services Business Revenue (Million USD) of Wipro Limited (India) (2012-2017)
Figure Wipro Limited (India) Business Process Outsourcing (BPO) Services Business Revenue Market Share in 2016
Table Global Business Process Outsourcing (BPO) Services Market Size (Million USD) by Type (2012-2017)
Figure Global Business Process Outsourcing (BPO) Services Market Size Share by Type in 2012
Figure Global Business Process Outsourcing (BPO) Services Market Size Share by Type in 2013
Figure Global Business Process Outsourcing (BPO) Services Market Size Share by Type in 2014
Figure Global Business Process Outsourcing (BPO) Services Market Size Share by Type in 2015
Figure Global Business Process Outsourcing (BPO) Services Market Size Share by Type in 2016
Figure Global Business Process Outsourcing (BPO) Services Market Size Share by Type in 2017
Table Global Business Process Outsourcing (BPO) Services Market Size (Million USD) by Application (2012-2017)
Figure Global Business Process Outsourcing (BPO) Services Market Size (Million USD) by Application in 2012
Figure Global Business Process Outsourcing (BPO) Services Market Size (Million USD) by Application in 2013
Figure Global Business Process Outsourcing (BPO) Services Market Size (Million USD) by Application in 2014
Figure Global Business Process Outsourcing (BPO) Services Market Size (Million USD) by Application in 2015
Figure Global Business Process Outsourcing (BPO) Services Market Size (Million USD) by Application in 2016
Figure Global Business Process Outsourcing (BPO) Services Market Size (Million USD) by Application in 2017
Table Top Consumer/End Users of Business Process Outsourcing (BPO) Services
Figure United States Business Process Outsourcing (BPO) Services Market Size (Million USD) and Growth Rate by Regions (2012-2017)
Table United States Business Process Outsourcing (BPO) Services Market Size (Million USD) by Players (2012-2017)
Figure United States Business Process Outsourcing (BPO) Services Market Size Share by Players in 2016
Figure United States Business Process Outsourcing (BPO) Services Market Size Share by Players in 2017
Figure EU Business Process Outsourcing (BPO) Services Market Size (Million USD) and Growth Rate by Regions (2012-2017)
Table EU Business Process Outsourcing (BPO) Services Market Size (Million USD) by Players (2012-2017)
Figure EU Business Process Outsourcing (BPO) Services Market Size Share by Players in 2016
Figure EU Business Process Outsourcing (BPO) Services Market Size Share by Players in 2017
Figure Japan Business Process Outsourcing (BPO) Services Market Size (Million USD) and Growth Rate by Regions (2012-2017)
Table Japan Business Process Outsourcing (BPO) Services Market Size (Million USD) by Players (2012-2017)
Figure Japan Business Process Outsourcing (BPO) Services Market Size Share by Players in 2016
Figure Japan Business Process Outsourcing (BPO) Services Market Size Share by Players in 2017
Figure China Business Process Outsourcing (BPO) Services Market Size (Million USD) and Growth Rate by Regions (2012-2017)
Table China Business Process Outsourcing (BPO) Services Market Size (Million USD) by Players (2012-2017)
Figure China Business Process Outsourcing (BPO) Services Market Size Share by Players in 2016
Figure China Business Process Outsourcing (BPO) Services Market Size Share by Players in 2017
Figure India Business Process Outsourcing (BPO) Services Market Size (Million USD) and Growth Rate by Regions (2012-2017)
Table India Business Process Outsourcing (BPO) Services Market Size (Million USD) by Players (2012-2017)
Figure India Business Process Outsourcing (BPO) Services Market Size Share by Players in 2016
Figure India Business Process Outsourcing (BPO) Services Market Size Share by Players in 2017
Figure Southeast Asia Business Process Outsourcing (BPO) Services Market Size (Million USD) and Growth Rate by Regions (2012-2017)
Table Southeast Asia Business Process Outsourcing (BPO) Services Market Size (Million USD) by Players (2012-2017)
Figure Southeast Asia Business Process Outsourcing (BPO) Services Market Size Share by Players in 2016
Figure Southeast Asia Business Process Outsourcing (BPO) Services Market Size Share by Players in 2017
Figure Global Business Process Outsourcing (BPO) Services Market Size (Million USD) by Regions (2017-2022)
Table Global Business Process Outsourcing (BPO) Services Market Size (Million USD) by Regions (2017-2022)
Figure Global Business Process Outsourcing (BPO) Services Market Size Share by Regions in 2017
Figure Global Business Process Outsourcing (BPO) Services Market Size Share by Regions in 2022
Figure United States Business Process Outsourcing (BPO) Services Revenue (Million USD) and Growth Rate (2017-2022)
Figure EU Business Process Outsourcing (BPO) Services Revenue (Million USD) and Growth Rate (2017-2022)
Figure Japan Business Process Outsourcing (BPO) Services Revenue (Million USD) and Growth Rate (2017-2022)
Figure China Business Process Outsourcing (BPO) Services Revenue (Million USD) and Growth Rate (2017-2022)
Figure India Business Process Outsourcing (BPO) Services Revenue (Million USD) and Growth Rate (2017-2022)
Figure Southeast Asia Business Process Outsourcing (BPO) Services Revenue (Million USD) and Growth Rate (2017-2022)
Table Global Business Process Outsourcing (BPO) Services Market Size (Million USD) by Type (2017-2022)
Figure Global Business Process Outsourcing (BPO) Services Market Size Share by Type in 2017
Figure Global Business Process Outsourcing (BPO) Services Market Size Share by Type in 2022
Table Global Business Process Outsourcing (BPO) Services Market Size (Million USD) by Application (2017-2022)
Figure Global Business Process Outsourcing (BPO) Services Market Size (Million USD) by Application in 2017
Figure Global Business Process Outsourcing (BPO) Services Market Size (Million USD) by Application in 2022


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