Retail Clinics 2012: Growth of Stores, Consumer Opinion Surveys, Winning Competitors, Supplier Sales of Products to Clinics, Clinic Sales Forecasts and Trends
Retail health clinics have grown from concept to a functioning part of the U.S. health care marketplace. Retail clinics, also called convenience clinics, are mostly located in drug stores but also in retailers such as Walmarts and Target stores, grocery stores and even malls. The basic premise is that they take advantage of the retailers traffic, and provide defined services generally though a nurse practitioner or a physician assistant.. Especially attractive to customers, they offer walk in service, better hours and in some cases, lower costs. The concept survived the recession, the opposition of medical associations and state legislatures. But market developments have not always unfolded in line with forecasts made in the first launch of the concept. With the development of healthcare reform in the United States, many are evaluating these small healthcare venues inside a heavily trafficked retail setting as a one of many possible answers to an expected increase in insured patients.
Kalorama has been watching the retail clinic industry for several years and in 2012, there are some changes and noticeable data that has challenged some of the assumptions previously made about these clinics. This report Retail Clinics 2012 looks at retail clinics’ impact and growth over the next five years. The report forecasts the growth of stores with clinics, the sales of the clinics and takes a look at changing consumer opinion of clinics. It also looks at the sales that pharmaceutical and diagnostic companies may make through retail clinics.
Although different operators employ slightly different approaches, the overall business model for retail clinics is quite consistent. It involves the provision of basic healthcare services at a low cost, in a facility conveniently located in a busy retail outlet, with broad hours of operation. Locations such as drug stores, food stores and other popular retail outlets with pharmacies enable patient accessibility and make it easy for patients to get their prescriptions filled nearby. They can also encourage customers to stay longer at the store and make more purchases, providing indirect income to the retail outlet.
In this market research report, Kalorama outlines many of the factors that will determine the future of the retail clinic concept:
Kalorama has been watching the retail clinic industry for several years and in 2012, there are some changes and noticeable data that has challenged some of the assumptions previously made about these clinics. This report Retail Clinics 2012 looks at retail clinics’ impact and growth over the next five years. The report forecasts the growth of stores with clinics, the sales of the clinics and takes a look at changing consumer opinion of clinics. It also looks at the sales that pharmaceutical and diagnostic companies may make through retail clinics.
Although different operators employ slightly different approaches, the overall business model for retail clinics is quite consistent. It involves the provision of basic healthcare services at a low cost, in a facility conveniently located in a busy retail outlet, with broad hours of operation. Locations such as drug stores, food stores and other popular retail outlets with pharmacies enable patient accessibility and make it easy for patients to get their prescriptions filled nearby. They can also encourage customers to stay longer at the store and make more purchases, providing indirect income to the retail outlet.
In this market research report, Kalorama outlines many of the factors that will determine the future of the retail clinic concept:
- State of the Market in 2012: Acceptance? More Work to Do?
- Top Competitors and Number of Clinic Locations
- Top U.S. Cities for Retail Clinics
- Patient Traffic Trends
- What Consumers, Physicians and Legislators Think About Retail Clinics
- 'Out of Pocket' Healthcare Spending and its Impact on Retail Clinics
- Health Care Reform and Retail Clinics
- Revised Projections for Future Growth of Clinics Based on Market Developments
- Markets for Vaccines to Retail Clinics
- Markets for POC Diagnostic Products to Retail clinics
- Calculations of the Indirect Revenue that Clinics Can Add to Store Income
- Company Profiles of Major Retail Clinic Companies
CHAPTER ONE: EXECUTIVE SUMMARY
Growing Acceptance?
Store Growth Trends
US Healthcare Trends Favorable to Clinics
Key Retail Clinic Cities
Retail Clinic Traffic Trends
Retail Clinics Sales Trends
Suppliers
Scope and Methodology
CHAPTER TWO: INTRODUCTION
The Healthcare Industry
Out-of-pocket Expenditure Growth Drivers
Out-of-Pocket Growth Constraints
Convenience Clinics vs. Urgent Care Clinics
Retail Clinic Business Model
Services
Staffing
Growth Drivers
Challenges
Retail Clinic Legislation
Choice of Outlet
Drug Stores
Clinics In Malls
Smaller Operators Persist
Retail Clinic Store Growth
Retail Clinic Locations by Brand/Operator
Retail Clinic Locations by City
CHAPTER THREE: CONSUMER OPINION
Kalorama Survey On Retail Clinics
Take Care Health Poll, Walmart Poll
Harris Poll
CHAPTER FOUR: ISSUES AND TRENDS
Healthcare Reform: Patient Swoon?
Components of Healthcare Reform
Retail Clinic Usage Increases
Publix, MediMin, NowMedical Clinic Closings
Physician Groups Still Wary
Retail Clinic Return Visitors
Retail Clinic Role in Lowering Costs
Increasing Role of Nurse Practitioners
New Competitors to Retail Clinics
Virtual Clinics
Non-Clinic Retail Services
Competition from NP Practice Offices
Expansion of Services
CHAPTER FIVE: MARKET ANALYSIS
Retail Clinic Sales Forecasts
Diagnostic and Pharmaceutical Sales To Retail Clinics
Diagnostics -Point of Care Tests
Clinical Chemistry and Immunoassays
Vaccines
Indirect Income
CHAPTER SIX: COMPANY PROFILES
Target Clinic Medical Associates
Aurora Quick Care
Lindora Health Clinic
The Mayo Clinic
CVS/Minute Clinic
RediClinic
Kroger’s /The Little Clinic
Walmart
Walgreens /Take Care Health
Growing Acceptance?
Store Growth Trends
US Healthcare Trends Favorable to Clinics
Key Retail Clinic Cities
Retail Clinic Traffic Trends
Retail Clinics Sales Trends
Suppliers
Scope and Methodology
CHAPTER TWO: INTRODUCTION
The Healthcare Industry
Out-of-pocket Expenditure Growth Drivers
Out-of-Pocket Growth Constraints
Convenience Clinics vs. Urgent Care Clinics
Retail Clinic Business Model
Services
Staffing
Growth Drivers
Challenges
Retail Clinic Legislation
Choice of Outlet
Drug Stores
Clinics In Malls
Smaller Operators Persist
Retail Clinic Store Growth
Retail Clinic Locations by Brand/Operator
Retail Clinic Locations by City
CHAPTER THREE: CONSUMER OPINION
Kalorama Survey On Retail Clinics
Take Care Health Poll, Walmart Poll
Harris Poll
CHAPTER FOUR: ISSUES AND TRENDS
Healthcare Reform: Patient Swoon?
Components of Healthcare Reform
Retail Clinic Usage Increases
Publix, MediMin, NowMedical Clinic Closings
Physician Groups Still Wary
Retail Clinic Return Visitors
Retail Clinic Role in Lowering Costs
Increasing Role of Nurse Practitioners
New Competitors to Retail Clinics
Virtual Clinics
Non-Clinic Retail Services
Competition from NP Practice Offices
Expansion of Services
CHAPTER FIVE: MARKET ANALYSIS
Retail Clinic Sales Forecasts
Diagnostic and Pharmaceutical Sales To Retail Clinics
Diagnostics -Point of Care Tests
Clinical Chemistry and Immunoassays
Vaccines
Indirect Income
CHAPTER SIX: COMPANY PROFILES
Target Clinic Medical Associates
Aurora Quick Care
Lindora Health Clinic
The Mayo Clinic
CVS/Minute Clinic
RediClinic
Kroger’s /The Little Clinic
Walmart
Walgreens /Take Care Health
LIST OF EXHIBITS
CHAPTER ONE: EXECUTIVE SUMMARY
Figure 1-1: Kalorama Survey: Have You Visited a Retail Clinic?
Figure 1-2: Retail Clinic Store Growth
Figure 1-3: Top Cities for Retail Clinics, 2012
Figure 1-4: Average Daily Visits Trends, 2012-2016
Figure 1-5: Retail Clinic Sales Trends, 2010-2017
CHAPTER TWO: INTRODUCTION
Table 2-1: State Legislation Regarding Retail Clinics
Table 2-2: Characteristics of Retail Outlets, 2009 (Type of Shopper, Typical Frequency, Products Purchased, Degree of Health Care Products Purchased, Loyalty to Store, Level of Browsing, Level of Trust, Volume of Traffic )
Table 2-3: U.S. Drug Store Sales,, 2010–2011
Table 2-4: Leading U.S. Drug Stores (Revenues, Store Locations)
Table 2-5: Retail Clinics Locations by Brand/Operator and City
CHAPTER THREE: CONSUMER OPINION AND SURVEY RESULTS
Figure 3-1: Kalorama Survey: Have You Visited a Retail Clinic?
Figure 3-2: Kalorama Survey:” If You Have Not Visited a Retail Clinic How Likely Would You Be To Do So? “(Very, Somewhat, Not Sure, Somewhat Unlikely, Very Unlikely).
Figure 3-3: Gender Breakdown – Retail Clinic “Phobes” (Male, Female)
Figure 3-4: Gender Breakdown: Retail Clinic “Fans” (Male, Female)
Table 3-5: Type of Consumers More Willing to Try Retail Clinics .
CHAPTER FIVE: MARKET ANALYSIS
Table 5-1: The U.S. Market for Retail Clinic Services, 2010–2017 (# of Locations, Patient Visits, Revenue Per Patient, Total Sales)
Table 5-2: U.S. Professional POC Test Sales to Retail Clinics, 2010-2017 whole or in any part, is strictly prohibited.
Table 5-3: U.S. Clinical Chemistry and Immunoassay Sales to Convenience Clinics, 2010-2017
Table 5-4: U.S. Vaccine Sales to Convenience Clinics, 2010–2017
Table 5-5: Indirect Income Generated by Retail Clinics, 2010–2017
CHAPTER ONE: EXECUTIVE SUMMARY
Figure 1-1: Kalorama Survey: Have You Visited a Retail Clinic?
Figure 1-2: Retail Clinic Store Growth
Figure 1-3: Top Cities for Retail Clinics, 2012
Figure 1-4: Average Daily Visits Trends, 2012-2016
Figure 1-5: Retail Clinic Sales Trends, 2010-2017
CHAPTER TWO: INTRODUCTION
Table 2-1: State Legislation Regarding Retail Clinics
Table 2-2: Characteristics of Retail Outlets, 2009 (Type of Shopper, Typical Frequency, Products Purchased, Degree of Health Care Products Purchased, Loyalty to Store, Level of Browsing, Level of Trust, Volume of Traffic )
Table 2-3: U.S. Drug Store Sales,, 2010–2011
Table 2-4: Leading U.S. Drug Stores (Revenues, Store Locations)
Table 2-5: Retail Clinics Locations by Brand/Operator and City
CHAPTER THREE: CONSUMER OPINION AND SURVEY RESULTS
Figure 3-1: Kalorama Survey: Have You Visited a Retail Clinic?
Figure 3-2: Kalorama Survey:” If You Have Not Visited a Retail Clinic How Likely Would You Be To Do So? “(Very, Somewhat, Not Sure, Somewhat Unlikely, Very Unlikely).
Figure 3-3: Gender Breakdown – Retail Clinic “Phobes” (Male, Female)
Figure 3-4: Gender Breakdown: Retail Clinic “Fans” (Male, Female)
Table 3-5: Type of Consumers More Willing to Try Retail Clinics .
CHAPTER FIVE: MARKET ANALYSIS
Table 5-1: The U.S. Market for Retail Clinic Services, 2010–2017 (# of Locations, Patient Visits, Revenue Per Patient, Total Sales)
Table 5-2: U.S. Professional POC Test Sales to Retail Clinics, 2010-2017 whole or in any part, is strictly prohibited.
Table 5-3: U.S. Clinical Chemistry and Immunoassay Sales to Convenience Clinics, 2010-2017
Table 5-4: U.S. Vaccine Sales to Convenience Clinics, 2010–2017
Table 5-5: Indirect Income Generated by Retail Clinics, 2010–2017
