The Market For Retail Health Clinics & Urgent Care Centers
This groundbreaking new analysis by Marketdata examines the growing $10 billion business of retail health clinics (convenient care clinics) and urgent care centers. These are the clinics that consumers see more and more often in drugstore chains such as CVS, grocery stores, Target and Walmart, that are open 7 days a week with extended hours and no appointment needed. They now do a lot more than flu shots.
As the primary care MD shortage worsens and the Affordable Care Act gets implemented in 2014, these retail health clinics will grow in number and services, and serve the 32 million newly insured plus those consumers seeking more convenience and care for minor ailments on their schedule rather than the doctor’s. There are now more than 9,000 urgent care centers and nearly 1,400 retail mini-clinics, up strongly from just several years ago. Both sites are significantly less costly than a visit to the emergency room.
This study examines industry revenues/growth, competitor profiles/rankings, key market trends and issues, patient demand and demographics, extensive operating ratios, licensure, technology, investment, why profits are elusive, etc.
Covers national revenues (2000-2011 estimates, 2012, 2013 & 2016 forecasts). Headwinds have limited retail clinics’ success in the past, including the seasonality of the business, resistance from physician groups and vagaries of the private equity funds that have run clinics.
The study contains 17 in-depth profiles of the leading competitors. This report is also sold by single chapters.
As the primary care MD shortage worsens and the Affordable Care Act gets implemented in 2014, these retail health clinics will grow in number and services, and serve the 32 million newly insured plus those consumers seeking more convenience and care for minor ailments on their schedule rather than the doctor’s. There are now more than 9,000 urgent care centers and nearly 1,400 retail mini-clinics, up strongly from just several years ago. Both sites are significantly less costly than a visit to the emergency room.
This study examines industry revenues/growth, competitor profiles/rankings, key market trends and issues, patient demand and demographics, extensive operating ratios, licensure, technology, investment, why profits are elusive, etc.
Covers national revenues (2000-2011 estimates, 2012, 2013 & 2016 forecasts). Headwinds have limited retail clinics’ success in the past, including the seasonality of the business, resistance from physician groups and vagaries of the private equity funds that have run clinics.
The study contains 17 in-depth profiles of the leading competitors. This report is also sold by single chapters.
Introduction: Report Scope, Sources of Information, 1-4
Methodology
Executive Overview – Major Findings ($300) 5-25
Highlights of all study chapters, nature/description of retail health clinics and urgent care centers, key operating ratios, $ market size/growth (2000-2016 forecast), major trends and factors affecting consumer demand, lists of top competitors, Nurse Practitioners: their role, Physicians Assistants: their role
Patient Demand Factors ($150) 26-43
Discussion of consumer reasons for using retail health clinics, Findings of Rand Corp. survey and Deloitte Center for Health Solutions surveys
Typical patient volume
Discussion of shortage of family practice MDs/physician access: reasons, medical school grads, average pay levels, states and cities with above average potential for more retail health clinic sites
Emergency department trends and patient characteristics
Conditions treated by retail health clinics
Tables:
Family Practice, Ranked by Longest Average Wait Time to Shortest Average Wait Time: 2009
Emergency Department Visits in the United States, 1997-2007, by Demographic Characteristics and Insurance Status
Ten Leading Principal Reasons For Emergency Department Visits, By Patient Age and Sex: United States 2009 – Under Age
Ten Leading Principal Reasons For Emergency Department Visits, By Patient Age and Sex: United States 2009 – Age 15-64
Ten Leading Principal Reasons For Emergency Department Visits, By Patient Age and Sex: United States 2009 – Age 65+
Active Primary Care Physicians per 100,000 Population; 2010
States & Cities With Above-Average Potential For More Retail Clinics
Nature of the Retail Health Clinics Market ($100) 44-52
Consumer demand for “convenient care”
Investment potential, interest by private equity firms
Operations: size of typical clinics, start-up costs, staffing, hours, seasonality
Cost/fee comparisons to emergency room visits
Licensure & Regulation
Retail Health Clinic Operations ($100) 53-60
Summary and discussion: number of clinics, caseloads, size, fees, insurance coverage
Technology trends: linkage/communications with other health care providers
Geographic distribution of clinics: by state, urban areas, type of retail site
Ownership of clinics: retail chains, physician groups, hospital chains
Share of the population with quick access to a clinic: discussion
Table:
State populations per retail clinic: 2008
Retail Clinics Market Size & Growth, Forecasts ($150) 61-71
Discussion of sources of data, limitations: number of clinics nationwide, growth
Findings of Deloitte 2008 study: number of patient visits: 2007 vs. 2009
Technology trends identified by the American Telemedicine Association
Number of U.S. retail health clinics: 2006 to 2016 forecast, Marketdata estimates
Market size estimates and methods/rationale: 2011, 2009, 2010, 2007
2012 & 2013 Forecast
2016 Forecast: factors affecting growth over next 4 years, potential effect of the Patient Protection and Affordable Care Act
Tables:
Estimated $ size of the retail convenient clinics market: 2007 to 2016F
The Major Retail Clinic Competitors ($200) 72-88
(company address, description, history, number of sites, services provided, recent developments, mergers, etc.)
Profiles For:
MinuteClinic (CVS)
TakeCare (Walgreens)
Walmart Clinics
Target Clinics
The Little Clinic (Kroger)
Rite-Aid
Safeway
RediClinic
FastCare
Aurora QuickCare
Nature of the Urgent Care Centers Market ($100) 89-96
Market nature and definition, number of centers (Urgent Care Assn., NAFAC)
Scope of services provided
Staffing and facility design, size, start-up costs
Discussion of number of centers: estimates by Urgent Care Assn., Merchant Medicine, Rand Corp., rationale for estimates/past surveys
Tables:
Number of urgent care centers in the U.S.: 2000-2016, Marketdata estimates
Number of urgent care centers, by state and region (Merchant Medicine estimates)
Urgent Care Center Operating Ratios and Profitablity ($100) 97-103
Results of 2010 Urgent Care Assn. Benchmarking Study: 2008-2010 growth, ownership, patient visits per week, patient wait times, payment methods, years in operation, types of providers
Profitability: sample income and expense statement for a typical urgent care center: Marketdata estimate based on Doctor’s Express UFOC 2011 document, % of revenues
Trends in access to care: discussion of Dept. of Health and Human Services data regarding projected 2020 physician access, emergency department trends/crowding
CDC data regarding number of emergency department visits, cost of urgent care visits, capacity, future roles of urgent care centers.
Urgent Care Market Size & Growth Forecasts ($150) 104-111
Discussion of number of urgent care centers and various estimates
2007 market size: Marketdata estimates, based on average number of patient visits, fees, new vs. mature centers mix
2009 market size: Marketdata estimates, based on average number of patient visits, fees, new vs. mature centers mix
2011 market size: Marketdata estimates, based on average number of patient visits, fees, new vs. mature centers mix
2012 market size: Marketdata estimates, based on average number of patient visits, fees, new vs. mature centers mix
2013 to 2106 Forecast: projections based on passage of Affordable Care Act, growth in caseloads and number of centers, other factors
Tables:
Number of urgent care centers: 2000-2016, Marketdata estimates
Estimated national revenues of U.S. urgent care centers: 2000 2016F
The Major Urgent Care Competitors ($200) 112-127
(company address, description, history, number of sites, services provided, recent developments, mergers, etc.)
Summary & discussion
Tables:
Number of urgent care centers: 2000-2012
The major urgent care chains (number of centers, region and state)
Major urgent care center chains, by estimated 2011 revenues
The major hospital urgent care operators (number of centers)
Profiles For:
Concentra
US Healthworks
MedExpress
Nextcare
Doctors Care
Doctors Express (Includes gross revenues and expenses by type for 2011, estimated initial investment for a franchise, gross sales/patients/patient visits per day/average revenues per patient visit for 16 centers in select cities)
FastMed
Reference Directory of Industry Information Sources 128-132
Name/address/phone/key contacts: trade groups, journals, magazines, directories, special surveys, consultants, etc.
Methodology
Executive Overview – Major Findings ($300) 5-25
Highlights of all study chapters, nature/description of retail health clinics and urgent care centers, key operating ratios, $ market size/growth (2000-2016 forecast), major trends and factors affecting consumer demand, lists of top competitors, Nurse Practitioners: their role, Physicians Assistants: their role
Patient Demand Factors ($150) 26-43
Discussion of consumer reasons for using retail health clinics, Findings of Rand Corp. survey and Deloitte Center for Health Solutions surveys
Typical patient volume
Discussion of shortage of family practice MDs/physician access: reasons, medical school grads, average pay levels, states and cities with above average potential for more retail health clinic sites
Emergency department trends and patient characteristics
Conditions treated by retail health clinics
Tables:
Family Practice, Ranked by Longest Average Wait Time to Shortest Average Wait Time: 2009
Emergency Department Visits in the United States, 1997-2007, by Demographic Characteristics and Insurance Status
Ten Leading Principal Reasons For Emergency Department Visits, By Patient Age and Sex: United States 2009 – Under Age
Ten Leading Principal Reasons For Emergency Department Visits, By Patient Age and Sex: United States 2009 – Age 15-64
Ten Leading Principal Reasons For Emergency Department Visits, By Patient Age and Sex: United States 2009 – Age 65+
Active Primary Care Physicians per 100,000 Population; 2010
States & Cities With Above-Average Potential For More Retail Clinics
Nature of the Retail Health Clinics Market ($100) 44-52
Consumer demand for “convenient care”
Investment potential, interest by private equity firms
Operations: size of typical clinics, start-up costs, staffing, hours, seasonality
Cost/fee comparisons to emergency room visits
Licensure & Regulation
Retail Health Clinic Operations ($100) 53-60
Summary and discussion: number of clinics, caseloads, size, fees, insurance coverage
Technology trends: linkage/communications with other health care providers
Geographic distribution of clinics: by state, urban areas, type of retail site
Ownership of clinics: retail chains, physician groups, hospital chains
Share of the population with quick access to a clinic: discussion
Table:
State populations per retail clinic: 2008
Retail Clinics Market Size & Growth, Forecasts ($150) 61-71
Discussion of sources of data, limitations: number of clinics nationwide, growth
Findings of Deloitte 2008 study: number of patient visits: 2007 vs. 2009
Technology trends identified by the American Telemedicine Association
Number of U.S. retail health clinics: 2006 to 2016 forecast, Marketdata estimates
Market size estimates and methods/rationale: 2011, 2009, 2010, 2007
2012 & 2013 Forecast
2016 Forecast: factors affecting growth over next 4 years, potential effect of the Patient Protection and Affordable Care Act
Tables:
Estimated $ size of the retail convenient clinics market: 2007 to 2016F
The Major Retail Clinic Competitors ($200) 72-88
(company address, description, history, number of sites, services provided, recent developments, mergers, etc.)
Profiles For:
MinuteClinic (CVS)
TakeCare (Walgreens)
Walmart Clinics
Target Clinics
The Little Clinic (Kroger)
Rite-Aid
Safeway
RediClinic
FastCare
Aurora QuickCare
Nature of the Urgent Care Centers Market ($100) 89-96
Market nature and definition, number of centers (Urgent Care Assn., NAFAC)
Scope of services provided
Staffing and facility design, size, start-up costs
Discussion of number of centers: estimates by Urgent Care Assn., Merchant Medicine, Rand Corp., rationale for estimates/past surveys
Tables:
Number of urgent care centers in the U.S.: 2000-2016, Marketdata estimates
Number of urgent care centers, by state and region (Merchant Medicine estimates)
Urgent Care Center Operating Ratios and Profitablity ($100) 97-103
Results of 2010 Urgent Care Assn. Benchmarking Study: 2008-2010 growth, ownership, patient visits per week, patient wait times, payment methods, years in operation, types of providers
Profitability: sample income and expense statement for a typical urgent care center: Marketdata estimate based on Doctor’s Express UFOC 2011 document, % of revenues
Trends in access to care: discussion of Dept. of Health and Human Services data regarding projected 2020 physician access, emergency department trends/crowding
CDC data regarding number of emergency department visits, cost of urgent care visits, capacity, future roles of urgent care centers.
Urgent Care Market Size & Growth Forecasts ($150) 104-111
Discussion of number of urgent care centers and various estimates
2007 market size: Marketdata estimates, based on average number of patient visits, fees, new vs. mature centers mix
2009 market size: Marketdata estimates, based on average number of patient visits, fees, new vs. mature centers mix
2011 market size: Marketdata estimates, based on average number of patient visits, fees, new vs. mature centers mix
2012 market size: Marketdata estimates, based on average number of patient visits, fees, new vs. mature centers mix
2013 to 2106 Forecast: projections based on passage of Affordable Care Act, growth in caseloads and number of centers, other factors
Tables:
Number of urgent care centers: 2000-2016, Marketdata estimates
Estimated national revenues of U.S. urgent care centers: 2000 2016F
The Major Urgent Care Competitors ($200) 112-127
(company address, description, history, number of sites, services provided, recent developments, mergers, etc.)
Summary & discussion
Tables:
Number of urgent care centers: 2000-2012
The major urgent care chains (number of centers, region and state)
Major urgent care center chains, by estimated 2011 revenues
The major hospital urgent care operators (number of centers)
Profiles For:
Concentra
US Healthworks
MedExpress
Nextcare
Doctors Care
Doctors Express (Includes gross revenues and expenses by type for 2011, estimated initial investment for a franchise, gross sales/patients/patient visits per day/average revenues per patient visit for 16 centers in select cities)
FastMed
Reference Directory of Industry Information Sources 128-132
Name/address/phone/key contacts: trade groups, journals, magazines, directories, special surveys, consultants, etc.
