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BPO Business Analytics Market: Global Market Size, Forecast, Insights, and Competitive Landscape

December 2022 | 159 pages | ID: BEE19FE53E2AEN
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The global BPO business analytics market is expected to grow at a CAGR of around 15.0% during 2023-2030. This report on global BPO business analytics market report provides holistic understanding of the market along with market sizing, forecast, drivers, challenges, and competitive landscape. The report presents a clear picture of the global BPO business analytics market by segmenting the market based on offering, deployment type, application, vertical, and region. Also, detailed profiles of companies operating in BPO business analytics market are provided in this report. We believe that this report will aid the professionals and industry stakeholders in making informed decision.

Market Drivers
  • Burgeoning Adoption of Business Analytics
  • Escalating Number of Business Start-ups
  • Growing Traction of Cloud-based BPO Services
Market Challenges
  • Rising Threat from Open-source Software
  • Technological Challenges
Historical & Forecast Period

Base Year: 2022

Historical Period: 2018-2022

Forecast Period: 2023-2030

Market by Offering
  • Software
  • Services
Market by Deployment Type
  • Cloud-based
  • On-Premises
Market by Application
  • Finance & Accounting
  • Human Resources
  • Knowledge Process Outsourcing
  • Procurement & Supply Chain
  • Customer Services
  • Others
Market by Vertical
  • Finance & Accounting
  • Human Resources
  • Knowledge Process Outsourcing
  • Procurement & Supply Chain
  • Customer Services
  • Others
Market by Region
  • Europe
    • Germany
    • United Kingdom
    • France
    • Italy
    • Spain
    • Russia
    • Netherlands
    • Rest of Europe
  • North America
    • United States
    • Canada
  • Asia Pacific
    • China
    • Japan
    • India
    • South Korea
    • Australia
    • Indonesia
    • Rest of Asia Pacific
  • Latin America
    • Mexico
    • Brazil
    • Argentina
    • Rest of Latin America
  • Middle East & Africa
    • Saudi Arabia
    • Turkey
    • Iran
    • Rest of Middle East & Africa
1. PREFACE

1.1 Objective
1.2 Target Audience & Key Offerings
1.3 Report’s Scope
1.4 Research Methodology
  1.4.1 Phase I
  1.4.2 Phase II
  1.4.3 Phase III
1.5 Assumptions

2. KEY INSIGHTS

3. GLOBAL BPO BUSINESS ANALYTICS MARKET

3.1. Introduction
3.2. Market Drivers
3.3. Market Challenges

4. GLOBAL BPO BUSINESS ANALYTICS MARKET ANALYSIS

4.1. Market Portraiture
4.2. Market Size
4.3. Market Forecast
4.4. Impact of COVID-19

5. GLOBAL BPO BUSINESS ANALYTICS MARKET BY OFFERING

5.1. Introduction
5.2. Software
5.3. Services

6. GLOBAL BPO BUSINESS ANALYTICS MARKET BY DEPLOYMENT TYPE

6.1. Introduction
6.2. Cloud-based
6.3. On-Premises

7. GLOBAL BPO BUSINESS ANALYTICS MARKET BY APPLICATION

7.1. Introduction
7.2. Finance and Accounting
7.3. Human Resources
7.4. Knowledge Process Outsourcing
7.5. Procurement and Supply Chain
7.6. Customer Services
7.7. Others

8. GLOBAL BPO BUSINESS ANALYTICS MARKET BY VERTICAL

8.1. Introduction
8.2. BFSI
8.3. IT and Telecommunication
8.4. Healthcare
8.5. Manufacturing
8.6. Retail
8.7. Transportation and Logistics
8.8. Others

9. GLOBAL BPO BUSINESS ANALYTICS MARKET BY REGION

9.1 Introduction
9.2 Europe
  9.2.1 Germany
  9.2.2 United Kingdom
  9.2.3 France
  9.2.4 Italy
  9.2.5 Spain
  9.2.6 Russia
  9.2.7 Netherlands
  9.2.8 Rest of the Europe
9.3 North America
  9.3.1 United States
  9.3.2 Canada
9.4 Asia Pacific
  9.4.1 China
  9.4.2 Japan
  9.4.3 India
  9.4.4 South Korea
  9.4.5 Australia
  9.4.6 Indonesia
  9.4.7 Rest of the Asia Pacific
9.5 Latin America
  9.5.1 Mexico
  9.5.2 Brazil
  9.5.3 Argentina
  9.5.4 Rest of Latin America
9.6 Middle East & Africa
  9.6.1 Saudi Arabia
  9.6.2 Turkey
  9.6.3 Iran
  9.6.4 Rest of Middle East & Africa

10. SWOT ANALYSIS

11. PORTER’S FIVE FORCES

12. MARKET VALUE CHAIN ANALYSIS

13. COMPETITIVE LANDSCAPE

13.1 Competitive Scenario
13.2 Company Profiles
  13.2.1 Accenture PLC
  13.2.2 Capgemini SE
  13.2.3 Cognizant Technology Solutions
  13.2.4 Exlservice Holdings Inc.
  13.2.5 Genpact Limited
  13.2.6 International Business Machines Corporation
  13.2.7 Infosys Limited
  13.2.8 Mu Sigma Inc.
  13.2.9 NTT DATA Corporation (Nippon Telegraph and Telephone)
  13.2.10 TATA Consultancy Services Limited (Tata Sons Private Limited)
  13.2.11 Tech Mahindra Limited (Mahindra Group)
  13.2.12 Wipro Limited
  13.2.13 WNS Global Services


LIST OF TABLES

Table 1: Global BPO Business Analytics Market Portraiture
Table 2: Global BPO Business Analytics Market by Offering (in US$ Million), 2022 & 2030
Table 3: Global BPO Business Analytics Market by Deployment Type (in US$ Million), 2022 & 2030
Table 4: Global BPO Business Analytics Market by Application (in US$ Million), 2022 & 2030
Table 5: Global BPO Business Analytics Market by Vertical (in US$ Million), 2022 & 2030
Table 6: Global BPO Business Analytics Market by Region (in US$ Million), 2022 & 2030
Table 7: Europe BPO Business Analytics Market by Country (in US$ Million), 2022 & 2030
Table 8: North America BPO Business Analytics Market by Country (in US$ Million), 2022 & 2030
Table 9: Asia Pacific BPO Business Analytics Market by Country (in US$ Million), 2022 & 2030
Table 10: Latin America BPO Business Analytics Market by Country (in US$ Million), 2022 & 2030
Table 11: Middle East & Africa BPO Business Analytics Market by Country (in US$ Million), 2022 & 2030
Table 12: List of Key Players

LIST OF FIGURES

Figure 1: Global BPO Business Analytics Market (in US$ Million), 2018-2022
Figure 2: Global BPO Business Analytics Market by Offering, 2022
Figure 3: Global BPO Business Analytics Market by Deployment Type, 2022
Figure 4: Global BPO Business Analytics Market by Application, 2022
Figure 5: Global BPO Business Analytics Market by Vertical, 2022
Figure 6: Global BPO Business Analytics Market by Region, 2022
Figure 7: Global BPO Business Analytics Market (in US$ Million), 2023-2030
Figure 8: Global BPO Business Analytics Market by Offering (in %), 2022 & 2030
Figure 9: Global Software BPO Business Analytics Market (in US$ Million), 2018-2022
Figure 10: Global Software BPO Business Analytics Market (in US$ Million), 2023-2030
Figure 11: Global Services BPO Business Analytics Market (in US$ Million), 2018-2022
Figure 12: Global Services BPO Business Analytics Market (in US$ Million), 2023-2030
Figure 13: Global BPO Business Analytics Market by Deployment Type (in %), 2022 & 2030
Figure 14: Global Cloud-Based BPO Business Analytics Market (in US$ Million), 2018-2022
Figure 15: Global Cloud-Based BPO Business Analytics Market (in US$ Million), 2023-2030
Figure 16: Global On-Premises BPO Business Analytics Market (in US$ Million), 2018-2022
Figure 17: Global On-Premises BPO Business Analytics Market (in US$ Million), 2023-2030
Figure 18: Global BPO Business Analytics Market by Application (in %), 2022 & 2030
Figure 19: Global Finance & Accounting BPO Business Analytics Market (in US$ Million), 2018-2022
Figure 20: Global Finance & Accounting BPO Business Analytics Market (in US$ Million), 2023-2030
Figure 21: Global Human Resources BPO Business Analytics Market (in US$ Million), 2018-2022
Figure 22: Global Human Resources BPO Business Analytics Market (in US$ Million), 2023-2030
Figure 23: Global Knowledge Process Outsourcing BPO Business Analytics Market (in US$ Million), 2018-2022
Figure 24: Global Knowledge Process Outsourcing BPO Business Analytics Market (in US$ Million), 2023-2030
Figure 25: Global Procurement & Supply Chain BPO Business Analytics Market (in US$ Million), 2018-2022
Figure 26: Global Procurement & Supply Chain BPO Business Analytics Market (in US$ Million), 2023-2030
Figure 27: Global Customer Services BPO Business Analytics Market (in US$ Million), 2018-2022
Figure 28: Global Customer Services BPO Business Analytics Market (in US$ Million), 2023-2030
Figure 29: Global Others BPO Business Analytics Market (in US$ Million), 2018-2022
Figure 30: Global Others BPO Business Analytics Market (in US$ Million), 2023-2030
Figure 31: Global BPO Business Analytics Market by Vertical (in %), 2022 & 2030
Figure 32: Global BFSI BPO Business Analytics Market (in US$ Million), 2018-2022
Figure 33: Global BFSI BPO Business Analytics Market (in US$ Million), 2023-2030
Figure 34: Global IT and Telecommunication BPO Business Analytics Market (in US$ Million), 2018-2022
Figure 35: Global IT and Telecommunication BPO Business Analytics Market (in US$ Million), 2023-2030
Figure 36: Global Healthcare BPO Business Analytics Market (in US$ Million), 2018-2022
Figure 37: Global Healthcare BPO Business Analytics Market (in US$ Million), 2023-2030
Figure 38: Global Manufacturing BPO Business Analytics Market (in US$ Million), 2018-2022
Figure 39: Global Manufacturing BPO Business Analytics Market (in US$ Million), 2023-2030
Figure 40: Global Retail BPO Business Analytics Market (in US$ Million), 2018-2022
Figure 41: Global Retail BPO Business Analytics Market (in US$ Million), 2023-2030
Figure 42: Global Transportation and Logistics BPO Business Analytics Market (in US$ Million), 2018-2022
Figure 43: Global Transportation and Logistics BPO Business Analytics Market (in US$ Million), 2023-2030
Figure 44: Global Others BPO Business Analytics Market (in US$ Million), 2018-2022
Figure 45: Global Others BPO Business Analytics Market (in US$ Million), 2023-2030
Figure 46: Global BPO Business Analytics Market by Region (in %), 2022 & 2030
Figure 47: Europe BPO Business Analytics Market (in US$ Million), 2018-2022
Figure 48: Europe BPO Business Analytics Market (in US$ Million), 2023-2030
Figure 49: Europe BPO Business Analytics Market by Country (in %), 2022 & 2030
Figure 50: Germany BPO Business Analytics Market (in US$ Million), 2018-2030
Figure 51: United Kingdom BPO Business Analytics Market (in US$ Million), 2018-2030
Figure 52: France BPO Business Analytics Market (in US$ Million), 2018-2030
Figure 53: Italy BPO Business Analytics Market (in US$ Million), 2018-2030
Figure 54: Spain BPO Business Analytics Market (in US$ Million), 2018-2030
Figure 55: Russia BPO Business Analytics Market (in US$ Million), 2018-2030
Figure 56: Netherlands BPO Business Analytics Market (in US$ Million), 2018-2030
Figure 57: North America BPO Business Analytics Market (in US$ Million), 2018-2022
Figure 58: North America BPO Business Analytics Market (in US$ Million), 2023-2030
Figure 59: North America BPO Business Analytics Market by Country (in %), 2022 & 2030
Figure 60: United States BPO Business Analytics Market (in US$ Million), 2018-2030
Figure 61: Canada BPO Business Analytics Market (in US$ Million), 2018-2030
Figure 62: Asia Pacific BPO Business Analytics Market (in US$ Million), 2018-2022
Figure 63: Asia Pacific BPO Business Analytics Market (in US$ Million), 2023-2030
Figure 64: Asia Pacific BPO Business Analytics Market by Country (in %), 2022 & 2030
Figure 65: China BPO Business Analytics Market (in US$ Million), 2018-2030
Figure 66: Japan BPO Business Analytics Market (in US$ Million), 2018-2030
Figure 67: India BPO Business Analytics Market (in US$ Million), 2018-2030
Figure 68: South Korea BPO Business Analytics Market (in US$ Million), 2018-2030
Figure 69: Australia BPO Business Analytics Market (in US$ Million), 2018-2030
Figure 70: Indonesia BPO Business Analytics Market (in US$ Million), 2018-2030
Figure 71: Latin America BPO Business Analytics Market (in US$ Million), 2018-2022
Figure 72: Latin America BPO Business Analytics Market (in US$ Million), 2023-2030
Figure 73: Latin America BPO Business Analytics Market by Country (in %), 2022 & 2030
Figure 74: Mexico BPO Business Analytics Market (in US$ Million), 2018-2030
Figure 75: Brazil BPO Business Analytics Market (in US$ Million), 2018-2030
Figure 76: Argentina BPO Business Analytics Market (in US$ Million), 2018-2030
Figure 77: Middle East & Africa BPO Business Analytics Market (in US$ Million), 2018-2022
Figure 78: Middle East & Africa BPO Business Analytics Market (in US$ Million), 2023-2030
Figure 79: Middle East & Africa BPO Business Analytics Market by Country (in %), 2022 & 2030
Figure 80: Saudi Arabia BPO Business Analytics Market (in US$ Million), 2018-2030
Figure 81: Turkey BPO Business Analytics Market (in US$ Million), 2018-2030
Figure 82: Iran BPO Business Analytics Market (in US$ Million), 2018-2030
Figure 83: Market Value Chain


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