Business Process as a Service (BPaaS): Market Research Report

January 2019 | 282 pages | ID: BC8EEA6B81AEN
Global Industry Analysts, Inc

Abstracts

This report analyzes the worldwide markets for Business Process as a Service (BPaaS) in US$ by the following Service Types: HR, E-commerce Enablement, Cloud Payments, and Other BPaaS.

The report provides separate comprehensive analytics for the US, Canada, Japan, Europe, Asia-Pacific, Latin America, and Rest of World. Annual estimates and forecasts are provided for the period 2016 through 2024.

Also, a five-year historic analysis is provided for these markets. Market data and analytics are derived from primary and secondary research.

Company profiles are primarily based on public domain information including company URLs. The report profiles 59 companies including many key and niche players such as -

• Accenture plc
• ADP, LLC
• Capgemini
• Cognizant Technology Solutions
• DXC Technology
• eBuilder Sweden AB

Contents

I. INTRODUCTION, METHODOLOGY & PRODUCT DEFINITIONS

Study Reliability and Reporting Limitations
Disclaimers
Data Interpretation & Reporting Level
Quantitative Techniques & Analytics
Product Definitions and Scope of Study
Business Process as a Service (BPaaS)
BPaaS HR Services
BPaaS E-Commerce Enablement
BPaaS Cloud Payments Services
Other BPaaS Services

II. EXECUTIVE SUMMARY

1. INDUSTRY OVERVIEW

Prelude
Growth Drivers in a Nutshell
BPaaS: A Game Changer for the BPO Industry?
Transforming Characteristic of BPO Industry: Advantage BPaaS!

Table 1. Global BPO Market (2012, 2015 & 2018): Percentage Share Breakdown of Revenues for BPaaS and Traditional BPO Segments (includes corresponding Graph/Chart)

Cloud Computing as a Mainstream IT Strategy

Table 2. World Market for Cloud Computing Services (2017 & 2024): Percentage Breakdown of Annual Revenues by Service Type (includes corresponding Graph/Chart)

Sustained Increase in IT Expenditure Bodes Well for BPaaS Market
Cloud Computing: A Key Beneficiary of Increased IT Spending

Table 3. World IT infrastructure Spending (2015, 2017 & 2020): Percentage Breakdown of Annual Spending by Traditional IT and Cloud IT (includes corresponding Graph/Chart)

Internet bandwidth Provides a Fertile Environment for BPaaS Market Growth

Table 4. Global Demand for Bandwidth (2010, 2015, 2018, & 2020) Usage in Terabytes per Second (Tbps) (includes correspondingGraph/Chart)

Table 5. Growth in IP Traffic Worldwide (2016-2020) (in Exabytes per Month) (includes corresponding Graph/Chart)

2. MARKET TRENDS & ISSUES

BPaaS – Emerges as an Outcome Driven Model
Rising Significance of Cloud-based Service Delivery Model for Small Businesses
Growing Adoption of BPaaS in SMBs

Table 6. Percentage of Companies with Less than 10 Employees in Select Countries (includes corresponding Graph/Chart)

Boom in E-Commerce in Emerging Markets Fuels Growth for Cloud Payments

Table 7. Global e-Commerce as % Percentage of Total Retail Sales (includes corresponding Graph/Chart)

Cloud-based Unified Communication Service (UCaaS) to Witness Strong Growth
Expanding Applications to Provide Growth Opportunities
Customer Identification – A Growing Application
Analytics – An Important Emerging Area of BPaaS Application
BPaaS: The Future of HR BPO
BPaaS Addresses Challenges of Multi-Process HRO Model
F&A Sector: Shared Service Delivery Model Gains Prominence
Finance & Accounting BPaaS in SMBs
BPaaS in Public Services: Promising Opportunities in Store
BPaaS Delivery Model Witnesses Growing Adoption in Healthcare Sector
BPaaS for Insurance Companies: A Relatively Nascent Market
Role of the Human Cloud in BPO & BPaaS Services
Flexible Pricing Model: A Major Driving Force for BPaaS Adoption
Need for Synergy between BPO & Operations Encourages Shift towards As-a-Service Model
Migration to SaaS and Private Cloud to Gain Momentum
Comparing BPM and BPaaS

3. SERVICE OVERVIEW

Cloud Computing: A Definition
What’s a Cloud?
Benefits of Cloud Computing
What are Cloud Computing Services?
Types of Cloud Computing Services
A Comparative Glance at Advantages of Various Cloud Services
Business-Process-as-a-Service (BPaaS)
Infrastructure as a Service (IaaS)
Platform as a Service (PaaS)
Software as a Service (SaaS)
Business Process as a Service (BPaaS) – An Introduction
Why BPaaS?
Objectives of BPaaS Service Delivery Model
Advantages of BPaaS Model
Major Concerns Facing BPaaS Service
BPaaS Adoption in Various Settings
BPaaS by Service Type
BPaaS HR Services
BPaaS E-Commerce Enablement
BPaaS Cloud Payments Services
Other BPaaS Services

4. PRODUCT INTRODUCTIONS

BT Introduces BT Personalised Compute Management System (PCMS)
Dell Services Introduces New Business Processing Platform for Property and Casualty Carriers
Atos and Xerox Introduce New Cloud-based Finance and Accounting BPaaS Offering

5. RECENT INDUSTRY ACTIVITY

Cognizant Acquires TMG Health
CSC and HPE Enterprise Services Division Merge to Form DXC Technology
Wipro Partners with Tradeshift to offer BPaaS Solution
Tech Mahindra to Acquire Target Group
InRule Technology Partners with HPE for BPaaS
Wipro Acquires HealthPlan Services

6. FOCUS ON SELECT PLAYERS

Accenture plc (Ireland)

ADP, LLC (USA)

Capgemini (France)
Cognizant Technology Solutions (USA)
DXC Technology (USA)
eBuilder Sweden AB (Sweden)
Fujitsu Limited (Japan)
Genpact Limited (Bermuda)
International Business Machines Corporation (IBM) (USA)
Infosys Ltd. (India)
NGA Human Resources (UK)
Tata Consultancy Services Limited (India)
Wipro Limited (India)
WNS (Holdings) Limited (India)

7. GLOBAL MARKET PERSPECTIVE

Table 8. World Recent Past, Current and Future Analysis for Business Process as a Service (BPaaS) by Geographic Region - US, Canada, Japan, Europe, Asia-Pacific (excluding Japan), Latin America and Rest of World Markets Independently Analyzed with Annual Revenue Figures in US$ Thousand for Years 2016 through 2024 (includes corresponding Graph/Chart)

Table 9. World Historic Review for Business Process as a Service (BPaaS) by Geographic Region - US, Canada, Japan, Europe, Asia-Pacific (excluding Japan), Latin America and Rest of World Markets Independently Analyzed with Annual Revenue Figures in US$ Thousand for Years 2011 through 2015 (includes corresponding Graph/Chart)

Table 10. World 14-Year Perspective for Business Process as a Service (BPaaS) by Geographic Region - Percentage Breakdown of Revenues for US, Canada, Japan, Europe, Asia-Pacific (excluding Japan), Latin America and Rest of World Markets for Years 2011, 2017 & 2024 (includes corresponding Graph/Chart)

By Service Type

Table 11. World Recent Past, Current and Future Analysis for HR BPaaS by Geographic Region - US, Canada, Japan, Europe, Asia-Pacific (excluding Japan), Latin America and Rest of World Markets Independently Analyzed with Annual Revenue Figures in US$ Thousand for Years 2016 through 2024 (includes corresponding Graph/Chart)

Table 12. World Historic Review for HR BPaaS by Geographic Region - US, Canada, Japan, Europe, Asia-Pacific (excluding Japan), Latin America and Rest of World Markets Independently Analyzed with Annual Revenue Figures in US$ Thousand for Years 2011 through 2015 (includes corresponding Graph/Chart)

Table 13. World 14-Year Perspective for HR BPaaS by Geographic Region - Percentage Breakdown of Revenues for US, Canada, Japan, Europe, Asia-Pacific (excluding Japan), Latin America and Rest of World Markets for Years 2011, 2017 & 2024 (includes corresponding Graph/Chart)

Table 14. World Recent Past, Current and Future Analysis for BPaaS-based E-commerce Enablement by Geographic Region - US, Canada, Japan, Europe, Asia-Pacific (excluding Japan), Latin America and Rest of World Markets Independently Analyzed with Annual Revenue Figures in US$ Thousand for Years 2016 through 2024 (includes corresponding Graph/Chart)

Table 15. World Historic Review for BPaaS-based E-commerce Enablement by Geographic Region - US, Canada, Japan, Europe, Asia-Pacific (excluding Japan), Latin America and Rest of World Markets Independently Analyzed with Annual Revenue Figures in US$ Thousand for Years 2011 through 2015 (includes corresponding Graph/Chart)

Table 16. World 14-Year Perspective for BPaaS-based E-commerce Enablement by Geographic Region - Percentage Breakdown of Revenues for US, Canada, Japan, Europe, Asia-Pacific (excluding Japan), Latin America and Rest of World Markets for Years 2011, 2017 & 2024 (includes corresponding Graph/Chart)

Table 17. World Recent Past, Current and Future Analysis for Cloud Payments BPaaS by Geographic Region - US, Canada, Japan, Europe, Asia-Pacific (excluding Japan), Latin America and Rest of World Markets Independently Analyzed with Annual Revenue Figures in US$ Thousand for Years 2016 through 2024 (includes corresponding Graph/Chart)

Table 18. World Historic Review for Cloud Payments BPaaS by Geographic Region - US, Canada, Japan, Europe, Asia-Pacific (excluding Japan), Latin America and Rest of World Markets Independently Analyzed with Annual Revenue Figures in US$ Thousand for Years 2011 through 2015 (includes corresponding Graph/Chart)

Table 19. World 14-Year Perspective for Cloud Payments BPaaS by Geographic Region - Percentage Breakdown of Revenues for US, Canada, Japan, Europe, Asia-Pacific (excluding Japan), Latin America and Rest of World Markets for Years 2011, 2017 & 2024 (includes corresponding Graph/Chart)

Table 20. World Recent Past, Current and Future Analysis for Other BPaaS by Geographic Region - US, Canada, Japan, Europe, Asia-Pacific (excluding Japan), Latin America and Rest of World Markets Independently Analyzed with Annual Revenue Figures in US$ Thousand for Years 2016 through 2024 (includes corresponding Graph/Chart)

Table 21. World Historic Review for Other BPaaS by Geographic Region - US, Canada, Japan, Europe, Asia-Pacific (excluding Japan), Latin America and Rest of World Markets Independently Analyzed with Annual Revenue Figures in US$ Thousand for Years 2011 through 2015 (includes corresponding Graph/Chart)

Table 22. World 14-Year Perspective for Other BPaaS by Geographic Region - Percentage Breakdown of Revenues for US, Canada, Japan, Europe, Asia-Pacific (excluding Japan), Latin America and Rest of World Markets for Years 2011, 2017 & 2024 (includes corresponding Graph/Chart)

III. MARKET

1. THE UNITED STATES

A. Market Analysis
An Overview of Cloud Computing Market

Table 23. US Cloud Computing Market (2017): Percentage Share Breakdown of Revenues by Service Type - SaaS, PaaS, IaaS, BPaaS, Management & Security Services and Advertising (includes corresponding Graph/Chart)

Cost Rationalization and Performance Outcomes Drive Shift towards Cloud-based Business Processes
Strategic Corporate Developments
Key Players
B. Market Analytics

Table 24. US Recent Past, Current and Future Analysis for Business Process as a Service (BPaaS) by Service Type - HR, E-commerce Enablement, Cloud Payments and Other BPaaS Markets Independently Analyzed with Annual Revenue Figures in US$ Thousand for Years 2016 through 2024 (includes corresponding Graph/Chart)

Table 25. US Historic Review for Business Process as a Service (BPaaS) by Service Type - HR, E-commerce Enablement, Cloud Payments and Other BPaaS Markets Independently Analyzed with Annual Revenue Figures in US$ Thousand for Years 2011 through 2015 (includes corresponding Graph/Chart)

Table 26. US 14-Year Perspective for Business Process as a Service (BPaaS) by Service Type - Percentage Breakdown of Revenues for HR, E-commerce Enablement, Cloud Payments and Other BPaaS Markets for Years 2011, 2017 & 2024 (includes corresponding Graph/Chart)

2. CANADA

Market Analysis

Table 27. Canadian Recent Past, Current and Future Analysis for Business Process as a Service (BPaaS) by Service Type - HR, E-commerce Enablement, Cloud Payments and Other BPaaS Markets Independently Analyzed with Annual Revenue Figures in US$ Thousand for Years 2016 through 2024 (includes corresponding Graph/Chart)

Table 28. Canadian Historic Review for Business Process as a Service (BPaaS) by Service Type - HR, E-commerce Enablement, Cloud Payments and Other BPaaS Markets Independently Analyzed with Annual Revenue Figures in US$ Thousand for Years 2011 through 2015 (includes corresponding Graph/Chart)

Table 29. Canadian 14-Year Perspective for Business Process as a Service (BPaaS) by Service Type - Percentage Breakdown of Revenues for HR, E-commerce Enablement, Cloud Payments and Other BPaaS Markets for Years 2011, 2017 & 2024 (includes corresponding Graph/Chart)

3. JAPAN

A. Market Analysis
Outlook
Fujitsu Limited – A Key Player
B. Market Analytics

Table 30. Japanese Recent Past, Current and Future Analysis for Business Process as a Service (BPaaS) by Service Type - HR, E-commerce Enablement, Cloud Payments and Other BPaaS Markets Independently Analyzed with Annual Revenue Figures in US$ Thousand for Years 2016 through 2024 (includes corresponding Graph/Chart)

Table 31. Japanese Historic Review for Business Process as a Service (BPaaS) by Service Type - HR, E-commerce Enablement, Cloud Payments and Other BPaaS Markets Independently Analyzed with Annual Revenue Figures in US$ Thousand for Years 2011 through 2015 (includes corresponding Graph/Chart)

Table 32. Japanese 14-Year Perspective for Business Process as a Service (BPaaS) by Service Type - Percentage Breakdown of Revenues for HR, E-commerce Enablement, Cloud Payments and Other BPaaS Markets for Years 2011, 2017 & 2024 (includes corresponding Graph/Chart)

4. EUROPE

A. Market Analysis
Outlook
Increased Cloud IT Spending: Potential Growth for Cloud-based Services

Table 33. Cloud Computing Market in Europe (2017): Percentage Share Breakdown of Revenues by Service Type - SaaS, PaaS, IaaS, BPaaS, Management & Security Services and Advertising (includes corresponding Graph/Chart)

Strategic Corporate Development
B. Market Analytics

Table 34. European Recent Past, Current and Future Analysis for Business Process as a Service (BPaaS) by Geographic Region - France, Germany, Italy, UK, Spain, Russia and Rest of Europe Markets Independently Analyzed with Annual Revenue Figures in US$ Thousand for Years 2016 through 2024 (includes corresponding Graph/Chart)

Table 35. European Historic Review for Business Process as a Service (BPaaS) by Geographic Region - France, Germany, Italy, UK, Spain, Russia and Rest of Europe Markets Independently Analyzed with Annual Revenue Figures in US$ Thousand for Years 2011 through 2015 (includes corresponding Graph/Chart)

Table 36. European 14-Year Perspective for Business Process as a Service (BPaaS) by Geographic Region - Percentage Breakdown of Revenues for France, Germany, Italy, UK, Spain, Russia and Rest of Europe Markets for Years 2011, 2017 & 2024 (includes corresponding Graph/Chart)

Table 37. European Recent Past, Current and Future Analysis for Business Process as a Service (BPaaS) by Service Type - HR, E-commerce Enablement, Cloud Payments and Other BPaaS Markets Independently Analyzed with Annual Revenue Figures in US$ Thousand for Years 2016 through 2024 (includes corresponding Graph/Chart)

Table 38. European Historic Review for Business Process as a Service (BPaaS) by Service Type - HR, E-commerce Enablement, Cloud Payments and Other BPaaS Markets Independently Analyzed with Annual Revenue Figures in US$ Thousand for Years 2011 through 2015 (includes corresponding Graph/Chart)

Table 39. European 14-Year Perspective for Business Process as a Service (BPaaS) by Service Type - Percentage Breakdown of Revenues for HR, E-commerce Enablement, Cloud Payments and Other BpaaS Markets for Years 2011, 2017 & 2024 (includes corresponding Graph/Chart)

4A. FRANCE

A. Market Analysis
Market Overview
Key Player
B. Market Analytics

Table 40. French Recent Past, Current and Future Analysis for Business Process as a Service (BPaaS) by Service Type - HR, E-commerce Enablement, Cloud Payments and Other BPaaS Markets Independently Analyzed with Annual Revenue Figures in US$ Thousand for Years 2016 through 2024 (includes corresponding Graph/Chart)

Table 41. French Historic Review for Business Process as a Service (BPaaS) by Service Type - HR, E-commerce Enablement, Cloud Payments and Other BPaaS Markets Independently Analyzed with Annual Revenue Figures in US$ Thousand for Years 2011 through 2015 (includes corresponding Graph/Chart)

Table 42. French 14-Year Perspective for Business Process as a Service (BPaaS) by Service Type - Percentage Breakdown of Revenues for HR, E-commerce Enablement, Cloud Payments and Other BPaaS Markets for Years 2011, 2017 & 2024 (includes corresponding Graph/Chart)

4B. GERMANY

A. Market Analysis
Outlook
B. Market Analytics

Table 43. German Recent Past, Current and Future Analysis for Business Process as a Service (BPaaS) by Service Type - HR, E-commerce Enablement, Cloud Payments and Other BPaaS Markets Independently Analyzed with Annual Revenue Figures in US$ Thousand for Years 2016 through 2024 (includes corresponding Graph/Chart)

Table 44. German Historic Review for Business Process as a Service (BPaaS) by Service Type - HR, E-commerce Enablement, Cloud Payments and Other BPaaS Markets Independently Analyzed with Annual Revenue Figures in US$ Thousand for Years 2011 through 2015 (includes corresponding Graph/Chart)

Table 45. German 14-Year Perspective for Business Process as a Service (BPaaS) by Service Type - Percentage Breakdown of Revenues for HR, E-commerce Enablement, Cloud Payments and Other BPaaS Markets for Years 2011, 2017 & 2024 (includes corresponding Graph/Chart)

4C. ITALY

A. Market Analysis
Outlook
B. Market Analytics

Table 46. Italian Recent Past, Current and Future Analysis for Business Process as a Service (BPaaS) by Service Type - HR, E-commerce Enablement, Cloud Payments and Other BPaaS Markets Independently Analyzed with Annual Revenue Figures in US$ Thousand for Years 2016 through 2024 (includes corresponding Graph/Chart)

Table 47. Italian Historic Review for Business Process as a Service (BPaaS) by Service Type - HR, E-commerce Enablement, Cloud Payments and Other BPaaS Markets Independently Analyzed with Annual Revenue Figures in US$ Thousand for Years 2011 through 2015 (includes corresponding Graph/Chart)

Table 48. Italian 14-Year Perspective for Business Process as a Service (BPaaS) by Service Type - Percentage Breakdown of Revenues for HR, E-commerce Enablement, Cloud Payments and Other BPaaS Markets for Years 2011, 2017 & 2024 (includes corresponding Graph/Chart)

4D. THE UNITED KINGDOM

A. Market Analysis
Market Overview
Strategic Corporate Developments
Key Player
B. Market Analytics

Table 49. UK Recent Past, Current and Future Analysis for Business Process as a Service (BPaaS) by Service Type - HR, E-commerce Enablement, Cloud Payments and Other BPaaS Markets Independently Analyzed with Annual Revenue Figures in US$ Thousand for Years 2016 through 2024 (includes corresponding Graph/Chart)

Table 50. UK Historic Review for Business Process as a Service (BPaaS) by Service Type - HR, E-commerce Enablement, Cloud Payments and Other BPaaS Markets Independently Analyzed with Annual Revenue Figures in US$ Thousand for Years 2011 through 2015 (includes corresponding Graph/Chart)

Table 51. UK 14-Year Perspective for Business Process as a Service (BPaaS) by Service Type - Percentage Breakdown of Revenues for HR, E-commerce Enablement, Cloud Payments and Other BPaaS Markets for Years 2011, 2017 & 2024 (includes corresponding Graph/Chart)

4E. SPAIN

Market Analysis

Table 52. Spanish Recent Past, Current and Future Analysis for Business Process as a Service (BPaaS) by Service Type - HR, E-commerce Enablement, Cloud Payments and Other BPaaS Markets Independently Analyzed with Annual Revenue Figures in US$ Thousand for Years 2016 through 2024 (includes corresponding Graph/Chart)

Table 53. Spanish Historic Review for Business Process as a Service (BPaaS) by Service Type - HR, E-commerce Enablement, Cloud Payments and Other BPaaS Markets Independently Analyzed with Annual Revenue Figures in US$ Thousand for Years 2011 through 2015 (includes corresponding Graph/Chart)

Table 54. Spanish 14-Year Perspective for Business Process as a Service (BPaaS) by Service Type - Percentage Breakdown of Revenues for HR, E-commerce Enablement, Cloud Payments and Other BPaaS Markets for Years 2011, 2017 & 2024 (includes corresponding Graph/Chart)

4F. RUSSIA

Market Analysis

Table 55. Russian Recent Past, Current and Future Analysis for Business Process as a Service (BPaaS) by Service Type - HR, E-commerce Enablement, Cloud Payments and Other BPaaS Markets Independently Analyzed with Annual Revenue Figures in US$ Thousand for Years 2016 through 2024 (includes corresponding Graph/Chart)

Table 56. Russian Historic Review for Business Process as a Service (BPaaS) by Service Type - HR, E-commerce Enablement, Cloud Payments and Other BPaaS Markets Independently Analyzed with Annual Revenue Figures in US$ Thousand for Years 2011 through 2015 (includes corresponding Graph/Chart)

Table 57. Russian 14-Year Perspective for Business Process as a Service (BPaaS) by Service Type - Percentage Breakdown of Revenues for HR, E-commerce Enablement, Cloud Payments and Other BPaaS Markets for Years 2011, 2017 & 2024 (includes corresponding Graph/Chart)

4G. REST OF EUROPE

A. Market Analysis
Outlook
Key Players
B. Market Analytics

Table 58. Rest of Europe Recent Past, Current and Future Analysis for Business Process as a Service (BPaaS) by Service Type - HR, E-commerce Enablement, Cloud Payments and Other BPaaS Markets Independently Analyzed with Annual Revenue Figures in US$ Thousand for Years 2016 through 2024 (includes corresponding Graph/Chart)

Table 59. Rest of Europe Historic Review for Business Process as a Service (BPaaS) by Service Type - HR, E-commerce Enablement, Cloud Payments and Other BPaaS Markets Independently Analyzed with Annual Revenue Figures in US$ Thousand for Years 2011 through 2015 (includes corresponding Graph/Chart)

Table 60. Rest of Europe 14-Year Perspective for Business Process as a Service (BPaaS) by Service Type - Percentage Breakdown of Revenues for HR, E-commerce Enablement, Cloud Payments and Other BPaaS Markets for Years 2011, 2017 & 2024 (includes corresponding Graph/Chart)

5. ASIA-PACIFIC

A. Market Analysis
A Rapidly Growth Cloud Computing Services Market
BPaaS Market: Agility and Standardization of Business Processes Drive Market Growth
B. Market Analytics

Table 61. Asia-Pacific Recent Past, Current and Future Analysis for Business Process as a Service (BPaaS) by Geographic Region - Australia, China, India, South Korea and Rest of Asia-Pacific Markets Independently Analyzed with Annual Revenue Figures in US$ Thousand for Years 2016 through 2024 (includes corresponding Graph/Chart)

Table 62. Asia-Pacific Historic Review for Business Process as a Service (BPaaS) by Geographic Region - Australia, China, India, South Korea and Rest of Asia-Pacific Markets Independently Analyzed with Annual Revenue Figures in US$ Thousand for Years 2011 through 2015 (includes corresponding Graph/Chart)

Table 63. Asia-Pacific 14-Year Perspective for Business Process as a Service (BPaaS) by Geographic Region - Percentage Breakdown of Revenues for Australia, China, India, South Korea and Rest of Asia-Pacific Markets for Years 2011, 2017 & 2024 (includes corresponding Graph/Chart)

Table 64. Asia-Pacific Recent Past, Current and Future Analysis for Business Process as a Service (BPaaS) by Service Type - HR, E-commerce Enablement, Cloud Payments and Other BPaaS Markets Independently Analyzed with Annual Revenue Figures in US$ Thousand for Years 2016 through 2024 (includes corresponding Graph/Chart)

Table 65. Asia-Pacific Historic Review for Business Process as a Service (BPaaS) by Service Type - HR, E-commerce Enablement, Cloud Payments and Other BPaaS Markets Independently Analyzed with Annual Revenue Figures in US$ Thousand for Years 2011 through 2015 (includes corresponding Graph/Chart)

Table 66. Asia-Pacific 14-Year Perspective for Business Process as a Service (BPaaS) by Service Type - Percentage Breakdown of Revenues for HR, E-commerce Enablement, Cloud Payments and Other BPaaS Markets for Years 2011, 2017 & 2024 (includes corresponding Graph/Chart)

5A. AUSTRALIA

Market Analysis

Table 67. Australian Recent Past, Current and Future Analysis for Business Process as a Service (BPaaS) by Service Type - HR, E-commerce Enablement, Cloud Payments and Other BPaaS Markets Independently Analyzed with Annual Revenue Figures in US$ Thousand for Years 2016 through 2024 (includes corresponding Graph/Chart)

Table 68. Australian Historic Review for Business Process as a Service (BPaaS) by Service Type - HR, E-commerce Enablement, Cloud Payments and Other BPaaS Markets Independently Analyzed with Annual Revenue Figures in US$ Thousand for Years 2011 through 2015 (includes corresponding Graph/Chart)

Table 69. Australian 14-Year Perspective for Business Process as a Service (BPaaS) by Service Type - Percentage Breakdown of Revenues for HR, E-commerce Enablement, Cloud Payments and Other BPaaS Markets for Years 2011, 2017 & 2024 (includes corresponding Graph/Chart)

5B. CHINA

A. Market Analysis
Cloud Computing Market – An Overview
B. Market Analytics

Table 70. Chinese Recent Past, Current and Future Analysis for Business Process as a Service (BPaaS) by Service Type - HR, E-commerce Enablement, Cloud Payments and Other BPaaS Markets Independently Analyzed with Annual Revenue Figures in US$ Thousand for Years 2016 through 2024 (includes corresponding Graph/Chart)

Table 71. Chinese Historic Review for Business Process as a Service (BPaaS) by Service Type - HR, E-commerce Enablement, Cloud Payments and Other BPaaS Markets Independently Analyzed with Annual Revenue Figures in US$ Thousand for Years 2011 through 2015 (includes corresponding Graph/Chart)

Table 72. Chinese 14-Year Perspective for Business Process as a Service (BPaaS) by Service Type - Percentage Breakdown of Revenues for HR, E-commerce Enablement, Cloud Payments and Other BPaaS Markets for Years 2011, 2017 & 2024 (includes corresponding Graph/Chart)

5C. INDIA

A. Market Analysis
Indian Cloud Computing Market – An Overview
Cloud Services Find Favor among Indian Businesses
Key Players
B. Market Analytics

Table 73. Indian Recent Past, Current and Future Analysis for Business Process as a Service (BPaaS) by Service Type - HR, E-commerce Enablement, Cloud Payments and Other BPaaS Markets Independently Analyzed with Annual Revenue Figures in US$ Thousand for Years 2016 through 2024 (includes corresponding Graph/Chart)

Table 74. Indian Historic Review for Business Process as a Service (BPaaS) by Service Type - HR, E-commerce Enablement, Cloud Payments and Other BPaaS Markets Independently Analyzed with Annual Revenue Figures in US$ Thousand for Years 2011 through 2015 (includes corresponding Graph/Chart)

Table 75. Indian 14-Year Perspective for Business Process as a Service (BPaaS) by Service Type - Percentage Breakdown of Revenues for HR, E-commerce Enablement, Cloud Payments and Other BPaaS Markets for Years 2011, 2017 & 2024 (includes corresponding Graph/Chart)

5D. SOUTH KOREA

A. Market Analysis
Outlook
B. Market Analytics

Table 76. South Korean Recent Past, Current and Future Analysis for Business Process as a Service (BPaaS) by Service Type - HR, E-commerce Enablement, Cloud Payments and Other BPaaS Markets Independently Analyzed with Annual Revenue Figures in US$ Thousand for Years 2016 through 2024 (includes corresponding Graph/Chart)

Table 77. South Korean Historic Review for Business Process as a Service (BPaaS) by Service Type - HR, E-commerce Enablement, Cloud Payments and Other BPaaS Markets Independently Analyzed with Annual Revenue Figures in US$ Thousand for Years 2011 through 2015 (includes corresponding Graph/Chart)

Table 78. South Korean 14-Year Perspective for Business Process as a Service (BPaaS) by Service Type - Percentage Breakdown of Revenues for HR, E-commerce Enablement, Cloud Payments and Other BPaaS Markets for Years 2011, 2017 & 2024 (includes corresponding Graph/Chart)

5E. REST OF ASIA-PACIFIC

A. Market Analysis
Outlook
B. Market Analytics

Table 79. Rest of Asia-Pacific Recent Past, Current and Future Analysis for Business Process as a Service (BPaaS) by Service Type - HR, E-commerce Enablement, Cloud Payments and Other BPaaS Markets Independently Analyzed with Annual Revenue Figures in US$ Thousand for Years 2016 through 2024 (includes corresponding Graph/Chart)

Table 80. Rest of Asia-Pacific Historic Review for Business Process as a Service (BPaaS) by Service Type - HR, E-commerce Enablement, Cloud Payments and Other BPaaS Markets Independently Analyzed with Annual Revenue Figures in US$ Thousand for Years 2011 through 2015 (includes corresponding Graph/Chart)

Table 81. Rest of Asia-Pacific 14-Year Perspective for Business Process as a Service (BPaaS) by Service Type - Percentage Breakdown of Revenues for HR, E-commerce Enablement, Cloud Payments and Other BPaaS Markets for Years 2011, 2017 & 2024 (includes corresponding Graph/Chart)

6. LATIN AMERICA

Market Analysis

Table 82. Latin American Recent Past, Current and Future Analysis for Business Process as a Service (BPaaS) by Geographic Region - Brazil and Rest of Latin America Markets Independently Analyzed with Annual Revenue Figures in US$ Thousand for Years 2016 through 2024 (includes corresponding Graph/Chart)

Table 83. Latin American Historic Review for Business Process as a Service (BPaaS) by Geographic Region - Brazil and Rest of Latin America Markets Independently Analyzed with Annual Revenue Figures in US$ Thousand for Years 2011 through 2015 (includes corresponding Graph/Chart)

Table 84. Latin American 14-Year Perspective for Business Process as a Service (BPaaS) by Geographic Region - Percentage Breakdown of Revenues for Brazil and Rest of Latin America Markets for Years 2011, 2017 & 2024 (includes corresponding Graph/Chart)

Table 85. Latin American Recent Past, Current and Future Analysis for Business Process as a Service (BPaaS) by Service Type - HR, E-commerce Enablement, Cloud Payments and Other BPaaS Markets Independently Analyzed with Annual Revenue Figures in US$ Thousand for Years 2016 through 2024 (includes corresponding Graph/Chart)

Table 86. Latin American Historic Review for Business Process as a Service (BPaaS) by Service Type - HR, E-commerce Enablement, Cloud Payments and Other BPaaS Markets Independently Analyzed with Annual Revenue Figures in US$ Thousand for Years 2011 through 2015 (includes corresponding Graph/Chart)

Table 87. Latin American 14-Year Perspective for Business Process as a Service (BPaaS) by Service Type - Percentage Breakdown of Revenues for HR, E-commerce Enablement, Cloud Payments and Other BPaaS Markets for Years 2011, 2017 & 2024 (includes corresponding Graph/Chart)

6A. BRAZIL

Market Analysis

Table 88. Brazilian Recent Past, Current and Future Analysis for Business Process as a Service (BPaaS) by Service Type - HR, E-commerce Enablement, Cloud Payments and Other BPaaS Markets Independently Analyzed with Annual Revenue Figures in US$ Thousand for Years 2016 through 2024 (includes corresponding Graph/Chart)

Table 89. Brazilian Historic Review for Business Process as a Service (BPaaS) by Service Type - HR, E-commerce Enablement, Cloud Payments and Other BPaaS Markets Independently Analyzed with Annual Revenue Figures in US$ Thousand for Years 2011 through 2015 (includes corresponding Graph/Chart)

Table 90. Brazilian 14-Year Perspective for Business Process as a Service (BPaaS) by Service Type - Percentage Breakdown of Revenues for HR, E-commerce Enablement, Cloud Payments and Other BPaaS Markets for Years 2011, 2017 & 2024 (includes corresponding Graph/Chart)

6B. REST OF LATIN AMERICA

Market Analysis

Table 91. Rest of Latin America Recent Past, Current and Future Analysis for Business Process as a Service (BPaaS) by Service Type - HR, E-commerce Enablement, Cloud Payments and Other BPaaS Markets Independently Analyzed with Annual Revenue Figures in US$ Thousand for Years 2016 through 2024 (includes corresponding Graph/Chart)

Table 92. Rest of Latin America Historic Review for Business Process as a Service (BPaaS) by Service Type - HR, E-commerce Enablement, Cloud Payments and Other BPaaS Markets Independently Analyzed with Annual Revenue Figures in US$ Thousand for Years 2011 through 2015 (includes corresponding Graph/Chart)

Table 93. Rest of Latin America 14-Year Perspective for Business Process as a Service (BPaaS) by Service Type - Percentage Breakdown of Revenues for HR, E-commerce Enablement, Cloud Payments and Other BPaaS Markets for Years 2011, 2017 & 2024 (includes corresponding Graph/Chart)

7. REST OF WORLD

A. Market Analysis
Key Player
B. Market Analytics

Table 94. Rest of World Recent Past, Current and Future Analysis for Business Process as a Service (BPaaS) by Service Type - HR, E-commerce Enablement, Cloud Payments and Other BPaaS Markets Independently Analyzed with Annual Revenue Figures in US$ Thousand for Years 2016 through 2024 (includes corresponding Graph/Chart)

Table 95. Rest of World Historic Review for Business Process as a Service (BPaaS) by Service Type - HR, E-commerce Enablement, Cloud Payments and Other BPaaS Markets Independently Analyzed with Annual Revenue Figures in US$ Thousand for Years 2011 through 2015 (includes corresponding Graph/Chart)

Table 96. Rest of World 14-Year Perspective for Business Process as a Service (BPaaS) by Service Type - Percentage Breakdown of Revenues for HR, E-commerce Enablement, Cloud Payments and Other BPaaS Markets for Years 2011, 2017 & 2024 (includes corresponding Graph/Chart)

IV. COMPETITIVE LANDSCAPE

Total Companies Profiled: 59 (including Divisions/Subsidiaries - 61)
The United States (23)
Canada (2)
Japan (1)
Europe (16)
  France (3)
  Germany (2)
  The United Kingdom (5)
  Rest of Europe (6)
Asia-Pacific (Excluding Japan) (17)
Latin America (1)
Africa (1)