Operation Business Process as a Service (BPaaS) Market by Process (Order Management as a Service (OMaaS), SCM, Business Process Analytics, Digital Asset Management), Deployment (Hosted, On-Premise) - Global Forecast to 2020
Operation business process as a service (BPaaS) is a form of business process outsourcing (BPO) that is employed through a cloud computing service model. BPaaS and cloud business process management solutions combine traditional BPO solutions with cloud computing technology to deliver value added business outcomes with limited IT infrastructure. These solutions help in managing the fragmented businesses of an enterprise across the regions from a central node, while also ensuring flexibility, in terms of accessibility, deployment, and scalability of the solutions. BPaaS is an outcome of evolution of cloud services that enable the automation of business processes to assure the consistency of business outcomes. The benchmarking criterion of BPaaS and cloud BPM solutions remains an ambiguity amongst organizations due to privacy, security, and compliance concerns; however, enterprises are slowly realizing the benefits of these solutions. This has resulted in the increased application of operation BPaaS solutions across various verticals.
Global adoption trends and pervasiveness across most verticals are clear indications of substantial growth opportunities on the global BPaaS market, as early adopters have realized the various advantages of this cloud-based service. Business process as a service can be further segmented into operation BPaaS, sales BPaaS, human resources BPaaS, finance & accounting BPaaS, marketing BPaaS, and others. Operation BPaaS solutions support organizations across various verticals to effectively create a network amongst employees, partners, distributors, suppliers, and other entities in a business ecosphere and deliver high value process outcomes. Operation BPaaS redefines the traditional business process outsourcing (BPO) solutions by blending it with cloud technology.
In 2015, Accenture lead the global operation BPaaS market, followed by Capgemini, Cognizant, SAP, Genpact, Fujitsu, and others.
The report has been segmented into vertical, deployment model, end user, process, service, and geography. The vertical segment has been further categorized into BFSI, telecommunication & information technology, energy & utility, healthcare, retail & wholesale distribution, transportation & logistics, manufacturing, aerospace & defense, government, and others. The deployment model has been segmented into hosted and on-premises. The end user segment has been categorized into enterprise and small and medium business. The process is bifurcated into five different segments digital asset management, order management, supply chain management, industry operations, business process analytics, and others. Based on service, the market has been segmented into design and consulting, system integration, support and maintenance, and others. The geography segment covers North America, Europe, Asia-Pacific, Middle East and Africa, and Latin America.
Global adoption trends and pervasiveness across most verticals are clear indications of substantial growth opportunities on the global BPaaS market, as early adopters have realized the various advantages of this cloud-based service. Business process as a service can be further segmented into operation BPaaS, sales BPaaS, human resources BPaaS, finance & accounting BPaaS, marketing BPaaS, and others. Operation BPaaS solutions support organizations across various verticals to effectively create a network amongst employees, partners, distributors, suppliers, and other entities in a business ecosphere and deliver high value process outcomes. Operation BPaaS redefines the traditional business process outsourcing (BPO) solutions by blending it with cloud technology.
In 2015, Accenture lead the global operation BPaaS market, followed by Capgemini, Cognizant, SAP, Genpact, Fujitsu, and others.
The report has been segmented into vertical, deployment model, end user, process, service, and geography. The vertical segment has been further categorized into BFSI, telecommunication & information technology, energy & utility, healthcare, retail & wholesale distribution, transportation & logistics, manufacturing, aerospace & defense, government, and others. The deployment model has been segmented into hosted and on-premises. The end user segment has been categorized into enterprise and small and medium business. The process is bifurcated into five different segments digital asset management, order management, supply chain management, industry operations, business process analytics, and others. Based on service, the market has been segmented into design and consulting, system integration, support and maintenance, and others. The geography segment covers North America, Europe, Asia-Pacific, Middle East and Africa, and Latin America.
1 INTRODUCTION
1.1 OBJECTIVES OF THE STUDY
1.2 MARKET SEGMENTATION & COVERAGE
1.3 STAKEHOLDERS
2 RESEARCH METHODOLOGY
2.2 ARRIVING AT THE OPERATION BPAAS MARKET SIZE
2.2.1 TOP-DOWN APPROACH
2.2.2 BOTTOM-UP APPROACH
2.2.3 DEMAND SIDE APPROACH
2.2.4 MACRO-INDICATOR-BASED APPROACH
2.3 ASSUMPTIONS
3 EXECUTIVE SUMMARY
4 MARKET OVERVIEW
4.1 INTRODUCTION
4.2 COMPARISON WITH OVERALL BPASS (PARENT) MARKET
4.3 MARKET DRIVERS AND INHIBITORS
4.4 KEY MARKET DYNAMICS
4.5 DEMAND SIDE ANALYSIS
5 OPERATION BPAAS MARKET, BY VERTICAL
5.1 INTRODUCTION
5.2 DEMAND SIDE ANALYSIS
5.3 BANKING, FINANCIAL SERVICES, AND INSURANCE (BFSI)
5.4 TELECOMMUNICATION & INFORMATION TECHNOLOGY
5.5 ENERGY & UTILITIES
5.7 RETAIL & WHOLESALE DISTRIBUTION
5.8 TRANSPORTATION & LOGISTICS
5.9 MANUFACTURING
5.10 AEROSPACE & DEFENSE
5.11 GOVERNMENT
5.12 SNEAK VIEW: GLOBAL BPAAS MARKET
6 OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL
6.1 INTRODUCTION
6.2 HOSTED DEPLOYMENT MODEL
6.3 ON-PREMISE DEPLOYMENT MODEL
6.4 SNEAK VIEW: GLOBAL BPAAS MARKET
7 OPERATION BPAAS MARKET, BY END USER
7.1 INTRODUCTION
7.2 ENTERPRISE
7.3 SMALL AND MEDIUM BUSINESS
7.4 SNEAK VIEW: GLOBAL BPAAS MARKET
8 OPERATION BPAAS MARKET, BY PROCESS
8.1 INTRODUCTION
8.2 OPERATION BPAAS PROCESS SEGMENTS: COMPARISON WITH PARENT MARKET
8.3 DIGITAL ASSET MANAGEMENT
8.4 ORDER MANAGEMENT AS A SERVICE
8.5 SUPPLY CHAIN MANAGEMENT
8.6 INDUSTRY OPERATIONS
8.7 BUSINESS PROCESS ANALYTICS
9 OPERATION BPAAS MARKET, BY SERVICE
9.1 INTRODUCTION
9.2 OPERATION BPAAS SERVICES SEGMENTS: COMPARISON WITH PARENT MARKET
9.4 SYSTEM INTEGRATION
9.5 SUPPORT AND MAINTENANCE
10 OPERATION BPAAS MARKET, BY GEOGRAPHY
10.1 INTRODUCTION
10.2 NORTH AMERICA (NA)
10.2.1 BY VERTICAL
10.2.2 BY DEPLOYMENT MODEL
10.2.3 BY END-USER
10.2.4 BY PROCESS
10.2.5 BY SERVICE
10.3 EUROPE
10.3.1 BY VERTICAL
10.3.2 BY DEPLOYMENT MODEL
10.3.3 BY END-USER
10.3.4 BY PROCESS
10.3.5 BY SERVICE
10.4 ASIA-PACIFIC (APAC)
10.4.1 BY VERTICAL
10.4.2 BY DEPLOYMENT MODEL
10.4.3 BY END-USER
10.4.4 BY PROCESS
10.4.5 BY SERVICE
10.5 MIDDLE EAST AND AFRICA (MEA)
10.5.1 BY VERTICAL
10.5.2 BY DEPLOYMENT MODEL
10.5.3 BY END-USER
10.5.4 BY PROCESS
10.5.5 BY SERVICE
10.6 LATIN AMERICA (LA)
10.6.1 BY VERTICAL
10.6.2 BY DEPLOYMENT MODEL
10.6.3 BY END-USER
10.6.4 BY PROCESS
10.6.5 BY SERVICE
11 OPERATION BPAAS MARKET: COMPETITIVE LANDSCAPE
11.1 KEY CUSTOMERS
11.2 MERGERS & ACQUISITIONS
11.3 JOINT VENTURES
11.4 STRATEGIC ALLIANCES
12 GLOBAL OPERATION BPAAS, BY COMPANY
(Overview, Financials, Products & Services, Strategy, and Developments)*
12.1 ACCENTURE
12.2 COGNIZANT
12.3 CAPGEMINI
12.4 CSC (COMPUTER SCIENCES CORPORATION)
12.5 GENPACT
12.6 FUJITSU
12.7 IBM
12.8 ORACLE
12.9 SAP
12.10 CISCO
12.11 CA TECHNOLOGIES
12.12 WIPRO LTD.
12.13 INFOSYS
12.14 TATA CONSULTANCY SERVICES (TCS)
*Details on overview, financials, product & services, strategy, and developments might not be captured in case of unlisted companies.
13 APPENDIX
13.1 CUSTOMIZATION OPTIONS
13.1.1 OPERATION BPAAS: PROCESS DATA
13.1.2 REGULATORY FRAMEWORK
13.1.3 OPERATIONS BPAAS: VERTICALS DATA
13.1.4 IMPACT ANALYSIS
13.1.5 HISTORICAL DATA AND TRENDS
13.2 INTRODUCING RT: REAL TIME MARKET INTELLIGENCE
13.2.1 FEATURES AND BENEFITS OF RT
13.3 RELATED REPORTS
1.1 OBJECTIVES OF THE STUDY
1.2 MARKET SEGMENTATION & COVERAGE
1.3 STAKEHOLDERS
2 RESEARCH METHODOLOGY
2.2 ARRIVING AT THE OPERATION BPAAS MARKET SIZE
2.2.1 TOP-DOWN APPROACH
2.2.2 BOTTOM-UP APPROACH
2.2.3 DEMAND SIDE APPROACH
2.2.4 MACRO-INDICATOR-BASED APPROACH
2.3 ASSUMPTIONS
3 EXECUTIVE SUMMARY
4 MARKET OVERVIEW
4.1 INTRODUCTION
4.2 COMPARISON WITH OVERALL BPASS (PARENT) MARKET
4.3 MARKET DRIVERS AND INHIBITORS
4.4 KEY MARKET DYNAMICS
4.5 DEMAND SIDE ANALYSIS
5 OPERATION BPAAS MARKET, BY VERTICAL
5.1 INTRODUCTION
5.2 DEMAND SIDE ANALYSIS
5.3 BANKING, FINANCIAL SERVICES, AND INSURANCE (BFSI)
5.4 TELECOMMUNICATION & INFORMATION TECHNOLOGY
5.5 ENERGY & UTILITIES
5.7 RETAIL & WHOLESALE DISTRIBUTION
5.8 TRANSPORTATION & LOGISTICS
5.9 MANUFACTURING
5.10 AEROSPACE & DEFENSE
5.11 GOVERNMENT
5.12 SNEAK VIEW: GLOBAL BPAAS MARKET
6 OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL
6.1 INTRODUCTION
6.2 HOSTED DEPLOYMENT MODEL
6.3 ON-PREMISE DEPLOYMENT MODEL
6.4 SNEAK VIEW: GLOBAL BPAAS MARKET
7 OPERATION BPAAS MARKET, BY END USER
7.1 INTRODUCTION
7.2 ENTERPRISE
7.3 SMALL AND MEDIUM BUSINESS
7.4 SNEAK VIEW: GLOBAL BPAAS MARKET
8 OPERATION BPAAS MARKET, BY PROCESS
8.1 INTRODUCTION
8.2 OPERATION BPAAS PROCESS SEGMENTS: COMPARISON WITH PARENT MARKET
8.3 DIGITAL ASSET MANAGEMENT
8.4 ORDER MANAGEMENT AS A SERVICE
8.5 SUPPLY CHAIN MANAGEMENT
8.6 INDUSTRY OPERATIONS
8.7 BUSINESS PROCESS ANALYTICS
9 OPERATION BPAAS MARKET, BY SERVICE
9.1 INTRODUCTION
9.2 OPERATION BPAAS SERVICES SEGMENTS: COMPARISON WITH PARENT MARKET
9.4 SYSTEM INTEGRATION
9.5 SUPPORT AND MAINTENANCE
10 OPERATION BPAAS MARKET, BY GEOGRAPHY
10.1 INTRODUCTION
10.2 NORTH AMERICA (NA)
10.2.1 BY VERTICAL
10.2.2 BY DEPLOYMENT MODEL
10.2.3 BY END-USER
10.2.4 BY PROCESS
10.2.5 BY SERVICE
10.3 EUROPE
10.3.1 BY VERTICAL
10.3.2 BY DEPLOYMENT MODEL
10.3.3 BY END-USER
10.3.4 BY PROCESS
10.3.5 BY SERVICE
10.4 ASIA-PACIFIC (APAC)
10.4.1 BY VERTICAL
10.4.2 BY DEPLOYMENT MODEL
10.4.3 BY END-USER
10.4.4 BY PROCESS
10.4.5 BY SERVICE
10.5 MIDDLE EAST AND AFRICA (MEA)
10.5.1 BY VERTICAL
10.5.2 BY DEPLOYMENT MODEL
10.5.3 BY END-USER
10.5.4 BY PROCESS
10.5.5 BY SERVICE
10.6 LATIN AMERICA (LA)
10.6.1 BY VERTICAL
10.6.2 BY DEPLOYMENT MODEL
10.6.3 BY END-USER
10.6.4 BY PROCESS
10.6.5 BY SERVICE
11 OPERATION BPAAS MARKET: COMPETITIVE LANDSCAPE
11.1 KEY CUSTOMERS
11.2 MERGERS & ACQUISITIONS
11.3 JOINT VENTURES
11.4 STRATEGIC ALLIANCES
12 GLOBAL OPERATION BPAAS, BY COMPANY
(Overview, Financials, Products & Services, Strategy, and Developments)*
12.1 ACCENTURE
12.2 COGNIZANT
12.3 CAPGEMINI
12.4 CSC (COMPUTER SCIENCES CORPORATION)
12.5 GENPACT
12.6 FUJITSU
12.7 IBM
12.8 ORACLE
12.9 SAP
12.10 CISCO
12.11 CA TECHNOLOGIES
12.12 WIPRO LTD.
12.13 INFOSYS
12.14 TATA CONSULTANCY SERVICES (TCS)
*Details on overview, financials, product & services, strategy, and developments might not be captured in case of unlisted companies.
13 APPENDIX
13.1 CUSTOMIZATION OPTIONS
13.1.1 OPERATION BPAAS: PROCESS DATA
13.1.2 REGULATORY FRAMEWORK
13.1.3 OPERATIONS BPAAS: VERTICALS DATA
13.1.4 IMPACT ANALYSIS
13.1.5 HISTORICAL DATA AND TRENDS
13.2 INTRODUCING RT: REAL TIME MARKET INTELLIGENCE
13.2.1 FEATURES AND BENEFITS OF RT
13.3 RELATED REPORTS
LIST OF TABLES
Table 1 OPERATION BPAAS PEER MARKET SIZE, 2014 ($MILLION)
Table 2 OPERATION BPAAS VERTICAL MARKET SIZE, 2014 ($MILLION)
Table 3 OPERATION BPAAS MARKET: MACROINDICATORS, BY GEOGRAPHY, 2014 ($MILLION)
Table 4 OPERATION BPAAS MARKET: COMPARISON WITH PARENT MARKET, 2013–2020 ($MILLION)
Table 5 OPERATION BPAAS MARKET: DRIVERS AND INHIBITORS
Table 6 OPERATION BPAAS MARKET, BY VERTICAL, 2013-2020 ($MILLION)
Table 7 OPERATION BPAAS HOSTED DEPLOYMENT MODEL MARKET, BY GEOGRAPHY, 2013-2020 ($MILLION)
Table 8 OPERATION BPAAS MARKET, BY END-USER, 2013-2020 ($MILLION)
Table 9 OPERATION BPAAS MARKET, BY PROCESS, 2013-2020 ($MILLION)
Table 10 OPERATION BPAAS MARKET, BY SERVICE, 2014-2020 ($MILLION)
Table 11 OPERATION BPAAS MARKET, BY GEOGRAPHY, 2013-2020 ($MILLION)
Table 12 COMPARISON WITH PARENT MARKET, 2013-2020 ($MILLION)
Table 13 OPERATION BPAAS MARKET, BY VERTICAL, 2013- 2020 ($MILLION)
Table 14 ICT EXPENDITURE COMPARISON: OVERALL AND BANKING, FINANCIAL SERVICES & INSURANCE, 2013-2020 ($MILLION)
Table 15 ICT EXPENDITURE COMPARISON: OVERALL AND TELECOM & IT, 2013-2020 ($MILLION)
Table 16 ICT EXPENDITURE COMPARISON: OVERALL AND ENERGY & UTILITIES, 2013-2020 ($MILLION)
Table 17 ICT EXPENDITURE COMPARISON: OVERALL AND HEALTHCARE, 2013-2020 ($MILLION)
Table 18 ICT EXPENDITURE COMPARISON: OVERALL AND RETAIL & WHOLESALE DISTRIBUTION, 2013-2020 ($MILLION)
Table 19 ICT EXPENDITURE COMPARISON: OVERALL AND TRANSPORTATION & LOGISTICS, 2013-2020 ($MILLION)
Table 20 ICT EXPENDITURE COMPARISON: OVERALL AND MANUFACTURING, 2013-2020 ($MILLION)
Table 21 ICT EXPENDITURE COMPARISON: OVERALL AND AEROSPACE & DEFENSE, 2013-2020 ($MILLION)
Table 22 ICT EXPENDITURE COMPARISON: OVERALL AND GOVERNMENT, 2013-2020 ($MILLION)
Table 23 OPERATION BPAAS MARKET IN BFSI, BY GEOGRAPHY, 2013-2020 ($MILLION)
Table 24 OPERATION BPAAS MARKET IN TELECOMMUNICATION & INFORMATION TECHNOLOGY, BY GEOGRAPHY, 2013-2020 ($MILLION)
Table 25 OPERATION BPAAS MARKET IN ENERGY & UTILITIES, BY GEOGRAPHY, 2013-2020 ($MILLION)
Table 26 OPERATION BPAAS MARKET IN HEALTHCARE, BY GEOGRAPHY, 2013-2020 ($MILLION)
Table 27 OPERATION BPAAS MARKET IN RETAIL & WHOLESALE DISTRIBUTION, BY GEOGRAPHY, 2013-2020 ($MILLION)
Table 28 OPERATION BPAAS MARKET IN TRANSPORTATION & LOGISTICS, BY GEOGRAPHY, 2013-2020 ($MILLION)
Table 29 OPERATION BPAAS MARKET IN MANUFACTURING, BY GEOGRAPHY, 2013-2020 ($MILLION)
Table 30 OPERATION BPAAS MARKET IN AEROSPACE & DEFENSE, BY GEOGRAPHY, 2013-2020 ($MILLION)
Table 31 OPERATION BPAAS MARKET IN GOVERNMENT, BY GEOGRAPHY, 2013-2020 ($MILLION)
Table 32 GLOBAL OPERATION BPAAS MARKET, BY VERTICAL, 2014 ($MILLION)
Table 33 OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL, 2013-2020 ($MILLION)
Table 34 OPERATION BPAAS IN HOSTED DEPLOYMENT MODEL, BY GEOGRAPHY, 2013-2020 ($MILLION)
Table 35 OPERATION BPAAS IN ON-PREMISE DEPLOYMENT MODEL, BY GEOGRAPHY,
Table 36 2013-2020 ($MILLION)
Table 37 OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL, 2014 ($MILLION)
Table 38 OPERATION BPAAS MARKET, BY END-USER, 2013-2020 ($MILLION)
Table 39 OPERATION BPAAS IN ENTERPRISE, BY GEOGRAPHY,2013-2020 ($MILLION)
Table 40 OPERATION BPAAS IN SMALL AND MEDIUM BUSINESS, BY GEOGRAPHY, 2013-2020 ($MILLION)
Table 41 BPAAS MARKET, BY END-USER, 2014 ($MILLION)
Table 42 OPERATION BPAAS MARKET, BY PROCESS, 2013-2020 ($MILLION)
Table 43 OPERATION BPAAS MARKET, PROCESS COMPARISON WITH PARENT MARKET, 2013–2020 ($MILLION)
Table 44 OPERATION BPAAS MARKET IN DIGITAL ASSET MANAGEMENT, BY GEOGRAPHY, 2013-2020 ($MILLION)
Table 45 OPERATION BPAAS MARKET IN ORDER MANAGEMENT AS A SERVICE, BY GEOGRAPHY, 2013-2020 ($MILLION)
Table 46 OPERATION BPAAS MARKET IN SUPPLY CHAIN MANAGEMENT, BY GEOGRAPHY, 2013-2020 ($MILLION)
Table 47 OPERATION BPAAS MARKET IN INDUSTRY OPERATIONS,BY GEOGRAPHY, 2013-2020 ($MILLION)
Table 48 OPERATION BPAAS MARKET IN BUSINESS PROCESS ANALYTICS, BY GEOGRAPHY,
Table 49 2013-2020 ($MILLION)
Table 50 OPERATION BPAAS MARKET, BY SERVICE, 2013-2020 ($MILLION)
Table 51 OPERATION BPAAS MARKET: SERVICES COMPARISON WITH PARENT MARKET, 2013–2020 ($MILLION)
Table 52 OPERATION BPAAS MARKET IN DESIGN AND CONSULTING SERVICES, BY GEOGRAPHY, 2013-2020 ($MILLION)
Table 53 OPERATION BPAAS MARKET IN SYSTEM INTEGRATION, BY GEOGRAPHY,
Table 54 2013-2020 ($MILLION)
Table 55 OPERATION BPAAS MARKET IN SUPPORT AND MAINTENANCE, BY GEOGRAPHY,
Table 56 2013-2020 ($MILLION)
Table 57 OPERATION BPAAS MARKET, BY GEOGRAPHY, 2013-2020 ($MILLION)
Table 58 NORTH AMERICA OPERATION BPAAS MARKET, BY VERTICAL, 2013–2020 ($MILLION)
Table 59 NORTH AMERICA OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL, 2013–2020 ($MILLION)
Table 60 NORTH AMERICA OPERATION BPAAS MARKET, BY END-USER, 2013–2020 ($MILLION)
Table 61 NORTH AMERICA OPERATION BPAAS MARKET, BY PROCESS, 2013–2020 ($MILLION)
Table 62 NORTH AMERICA OPERATION BPAAS MARKET, BY SERVICE, 2013–2020 ($MILLION)
Table 63 EUROPE OPERATION BPAAS MARKET, BY VERTICAL, 2013–2020 ($MILLION)
Table 64 EUROPE OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL, 2013–2020 ($MILLION)
Table 65 EUROPE OPERATION BPAAS MARKET, BY END-USER, 2013–2020 ($MILLION)
Table 66 EUROPE OPERATION BPAAS MARKET, BY PROCESS, 2013–2020 ($MILLION)
Table 67 EUROPE OPERATION BPAAS MARKET, BY SERVICE, 2013–2020 ($MILLION)
Table 68 ASIA-PACIFIC OPERATION BPAAS MARKET, BY VERTICAL, 2013–2020 ($MILLION)
Table 69 ASIA-PACIFIC OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL, 2013–2020 ($MILLION)
Table 70 ASIA-PACIFIC OPERATION BPAAS MARKET, BY END-USER, 2013–2020 ($MILLION)
Table 71 ASIA-PACIFIC OPERATION BPAAS MARKET, BY PROCESS, 2013–2020 ($MILLION)
Table 72 ASIA-PACIFIC OPERATION BPAAS MARKET, BY SERVICE, 2013–2020 ($MILLION)
Table 73 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY VERTICAL, 2013–2020 ($MILLION)
Table 74 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL, 2013–2020 ($MILLION)
Table 75 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY END-USER, 2013–2020 ($MILLION)
Table 76 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY PROCESS, 2013–2020 ($MILLION)
Table 77 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY SERVICE, 2013–2020 ($MILLION)
Table 78 LATIN AMERICA OPERATION BPAAS MARKET, BY VERTICAL, 2013–2020 ($MILLION)
Table 79 LATIN AMERICA OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL 2013–2020 ($MILLION)
Table 80 LATIN AMERICA OPERATION BPAAS MARKET, BY END-USER, 2013–2020 ($MILLION)
Table 81 LATIN AMERICA OPERATION BPAAS MARKET, BY PROCESS, 2013–2020 ($MILLION)
Table 82 LATIN AMERICA OPERATION BPAAS MARKET, BY SERVICE, 2013–2020 ($MILLION)
Table 83 GLOBAL OPERATION BPAAS MARKET: MERGERS & ACQUISITIONS
Table 84 GLOBAL OPERATION BPAAS: JOINT VENTURES
Table 85 GLOBAL OPERATION BPAAS: STRATEGIC ALLIANCES
Table 86 ACCENTURE: RECENT DEVELOPMENTS
Table 87 ACCENTURE: KEY FINANCIALS, 2011–2014 ($MILLION)
Table 88 COGNIZANT: RECENT DEVELOPMENTS
Table 89 COGNIZANT: KEY FINANCIALS, 2011– 2014 ($MILLION)
Table 90 CAPGEMINI: RECENT DEVELOPMENTS
Table 91 CAPGEMINI: KEY FINANCIALS, 2011–2014 ($MILLION)
Table 92 COMPUTER SCIENCES CORPORATION: RECENT DEVELOPMENTS
Table 93 COMPUTER SCIENCES CORPORATION: KEY FINANCIALS, 2011– 2014 ($MILLION)
Table 94 GENPACT: RECENT DEVELOPMENTS
Table 95 FUJITSU: RECENT DEVELOPMENTS
Table 96 FUJITSU: KEY FINANCIALS, 2011 – 2014 ($MILLION)
Table 97 IBM: KEY FINANCIALS, 2012-2013($MILLION)
Table 98 IBM: NET SALES, BY GEOGRAPHICAL SEGMENT, 2009–2013 ($MILLION)
Table 99 IBM: RECENT DEVELOPMENTS
Table 100 ORACLE: KEY FINANCIALS, 2011–2014 ($MILLION)
Table 101 ORACLE: PRODUCT & SERVICE OFFERINGS
Table 102 SAP SE: KEY FINANCIALS, 2011–2014 ($MILLION)
Table 103 CISCO, INC.: KEY FINANCIALS, 2011–2014 ($MILLION)
Table 104 CA TECHNOLOGIES, INC.: KEY FINANCIALS, 2011–2014 ($MILLION)
Table 105 WIPRO LTD.: KEY FINANCIALS, 2011–2014 ($MILLION)
Table 106 INFOSYS: KEY FINANCIALS, 2011–2014 ($MILLION)
Table 107 TCS: KEY FINANCIALS, 2011–2014 ($MILLION)
Table 1 OPERATION BPAAS PEER MARKET SIZE, 2014 ($MILLION)
Table 2 OPERATION BPAAS VERTICAL MARKET SIZE, 2014 ($MILLION)
Table 3 OPERATION BPAAS MARKET: MACROINDICATORS, BY GEOGRAPHY, 2014 ($MILLION)
Table 4 OPERATION BPAAS MARKET: COMPARISON WITH PARENT MARKET, 2013–2020 ($MILLION)
Table 5 OPERATION BPAAS MARKET: DRIVERS AND INHIBITORS
Table 6 OPERATION BPAAS MARKET, BY VERTICAL, 2013-2020 ($MILLION)
Table 7 OPERATION BPAAS HOSTED DEPLOYMENT MODEL MARKET, BY GEOGRAPHY, 2013-2020 ($MILLION)
Table 8 OPERATION BPAAS MARKET, BY END-USER, 2013-2020 ($MILLION)
Table 9 OPERATION BPAAS MARKET, BY PROCESS, 2013-2020 ($MILLION)
Table 10 OPERATION BPAAS MARKET, BY SERVICE, 2014-2020 ($MILLION)
Table 11 OPERATION BPAAS MARKET, BY GEOGRAPHY, 2013-2020 ($MILLION)
Table 12 COMPARISON WITH PARENT MARKET, 2013-2020 ($MILLION)
Table 13 OPERATION BPAAS MARKET, BY VERTICAL, 2013- 2020 ($MILLION)
Table 14 ICT EXPENDITURE COMPARISON: OVERALL AND BANKING, FINANCIAL SERVICES & INSURANCE, 2013-2020 ($MILLION)
Table 15 ICT EXPENDITURE COMPARISON: OVERALL AND TELECOM & IT, 2013-2020 ($MILLION)
Table 16 ICT EXPENDITURE COMPARISON: OVERALL AND ENERGY & UTILITIES, 2013-2020 ($MILLION)
Table 17 ICT EXPENDITURE COMPARISON: OVERALL AND HEALTHCARE, 2013-2020 ($MILLION)
Table 18 ICT EXPENDITURE COMPARISON: OVERALL AND RETAIL & WHOLESALE DISTRIBUTION, 2013-2020 ($MILLION)
Table 19 ICT EXPENDITURE COMPARISON: OVERALL AND TRANSPORTATION & LOGISTICS, 2013-2020 ($MILLION)
Table 20 ICT EXPENDITURE COMPARISON: OVERALL AND MANUFACTURING, 2013-2020 ($MILLION)
Table 21 ICT EXPENDITURE COMPARISON: OVERALL AND AEROSPACE & DEFENSE, 2013-2020 ($MILLION)
Table 22 ICT EXPENDITURE COMPARISON: OVERALL AND GOVERNMENT, 2013-2020 ($MILLION)
Table 23 OPERATION BPAAS MARKET IN BFSI, BY GEOGRAPHY, 2013-2020 ($MILLION)
Table 24 OPERATION BPAAS MARKET IN TELECOMMUNICATION & INFORMATION TECHNOLOGY, BY GEOGRAPHY, 2013-2020 ($MILLION)
Table 25 OPERATION BPAAS MARKET IN ENERGY & UTILITIES, BY GEOGRAPHY, 2013-2020 ($MILLION)
Table 26 OPERATION BPAAS MARKET IN HEALTHCARE, BY GEOGRAPHY, 2013-2020 ($MILLION)
Table 27 OPERATION BPAAS MARKET IN RETAIL & WHOLESALE DISTRIBUTION, BY GEOGRAPHY, 2013-2020 ($MILLION)
Table 28 OPERATION BPAAS MARKET IN TRANSPORTATION & LOGISTICS, BY GEOGRAPHY, 2013-2020 ($MILLION)
Table 29 OPERATION BPAAS MARKET IN MANUFACTURING, BY GEOGRAPHY, 2013-2020 ($MILLION)
Table 30 OPERATION BPAAS MARKET IN AEROSPACE & DEFENSE, BY GEOGRAPHY, 2013-2020 ($MILLION)
Table 31 OPERATION BPAAS MARKET IN GOVERNMENT, BY GEOGRAPHY, 2013-2020 ($MILLION)
Table 32 GLOBAL OPERATION BPAAS MARKET, BY VERTICAL, 2014 ($MILLION)
Table 33 OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL, 2013-2020 ($MILLION)
Table 34 OPERATION BPAAS IN HOSTED DEPLOYMENT MODEL, BY GEOGRAPHY, 2013-2020 ($MILLION)
Table 35 OPERATION BPAAS IN ON-PREMISE DEPLOYMENT MODEL, BY GEOGRAPHY,
Table 36 2013-2020 ($MILLION)
Table 37 OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL, 2014 ($MILLION)
Table 38 OPERATION BPAAS MARKET, BY END-USER, 2013-2020 ($MILLION)
Table 39 OPERATION BPAAS IN ENTERPRISE, BY GEOGRAPHY,2013-2020 ($MILLION)
Table 40 OPERATION BPAAS IN SMALL AND MEDIUM BUSINESS, BY GEOGRAPHY, 2013-2020 ($MILLION)
Table 41 BPAAS MARKET, BY END-USER, 2014 ($MILLION)
Table 42 OPERATION BPAAS MARKET, BY PROCESS, 2013-2020 ($MILLION)
Table 43 OPERATION BPAAS MARKET, PROCESS COMPARISON WITH PARENT MARKET, 2013–2020 ($MILLION)
Table 44 OPERATION BPAAS MARKET IN DIGITAL ASSET MANAGEMENT, BY GEOGRAPHY, 2013-2020 ($MILLION)
Table 45 OPERATION BPAAS MARKET IN ORDER MANAGEMENT AS A SERVICE, BY GEOGRAPHY, 2013-2020 ($MILLION)
Table 46 OPERATION BPAAS MARKET IN SUPPLY CHAIN MANAGEMENT, BY GEOGRAPHY, 2013-2020 ($MILLION)
Table 47 OPERATION BPAAS MARKET IN INDUSTRY OPERATIONS,BY GEOGRAPHY, 2013-2020 ($MILLION)
Table 48 OPERATION BPAAS MARKET IN BUSINESS PROCESS ANALYTICS, BY GEOGRAPHY,
Table 49 2013-2020 ($MILLION)
Table 50 OPERATION BPAAS MARKET, BY SERVICE, 2013-2020 ($MILLION)
Table 51 OPERATION BPAAS MARKET: SERVICES COMPARISON WITH PARENT MARKET, 2013–2020 ($MILLION)
Table 52 OPERATION BPAAS MARKET IN DESIGN AND CONSULTING SERVICES, BY GEOGRAPHY, 2013-2020 ($MILLION)
Table 53 OPERATION BPAAS MARKET IN SYSTEM INTEGRATION, BY GEOGRAPHY,
Table 54 2013-2020 ($MILLION)
Table 55 OPERATION BPAAS MARKET IN SUPPORT AND MAINTENANCE, BY GEOGRAPHY,
Table 56 2013-2020 ($MILLION)
Table 57 OPERATION BPAAS MARKET, BY GEOGRAPHY, 2013-2020 ($MILLION)
Table 58 NORTH AMERICA OPERATION BPAAS MARKET, BY VERTICAL, 2013–2020 ($MILLION)
Table 59 NORTH AMERICA OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL, 2013–2020 ($MILLION)
Table 60 NORTH AMERICA OPERATION BPAAS MARKET, BY END-USER, 2013–2020 ($MILLION)
Table 61 NORTH AMERICA OPERATION BPAAS MARKET, BY PROCESS, 2013–2020 ($MILLION)
Table 62 NORTH AMERICA OPERATION BPAAS MARKET, BY SERVICE, 2013–2020 ($MILLION)
Table 63 EUROPE OPERATION BPAAS MARKET, BY VERTICAL, 2013–2020 ($MILLION)
Table 64 EUROPE OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL, 2013–2020 ($MILLION)
Table 65 EUROPE OPERATION BPAAS MARKET, BY END-USER, 2013–2020 ($MILLION)
Table 66 EUROPE OPERATION BPAAS MARKET, BY PROCESS, 2013–2020 ($MILLION)
Table 67 EUROPE OPERATION BPAAS MARKET, BY SERVICE, 2013–2020 ($MILLION)
Table 68 ASIA-PACIFIC OPERATION BPAAS MARKET, BY VERTICAL, 2013–2020 ($MILLION)
Table 69 ASIA-PACIFIC OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL, 2013–2020 ($MILLION)
Table 70 ASIA-PACIFIC OPERATION BPAAS MARKET, BY END-USER, 2013–2020 ($MILLION)
Table 71 ASIA-PACIFIC OPERATION BPAAS MARKET, BY PROCESS, 2013–2020 ($MILLION)
Table 72 ASIA-PACIFIC OPERATION BPAAS MARKET, BY SERVICE, 2013–2020 ($MILLION)
Table 73 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY VERTICAL, 2013–2020 ($MILLION)
Table 74 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL, 2013–2020 ($MILLION)
Table 75 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY END-USER, 2013–2020 ($MILLION)
Table 76 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY PROCESS, 2013–2020 ($MILLION)
Table 77 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY SERVICE, 2013–2020 ($MILLION)
Table 78 LATIN AMERICA OPERATION BPAAS MARKET, BY VERTICAL, 2013–2020 ($MILLION)
Table 79 LATIN AMERICA OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL 2013–2020 ($MILLION)
Table 80 LATIN AMERICA OPERATION BPAAS MARKET, BY END-USER, 2013–2020 ($MILLION)
Table 81 LATIN AMERICA OPERATION BPAAS MARKET, BY PROCESS, 2013–2020 ($MILLION)
Table 82 LATIN AMERICA OPERATION BPAAS MARKET, BY SERVICE, 2013–2020 ($MILLION)
Table 83 GLOBAL OPERATION BPAAS MARKET: MERGERS & ACQUISITIONS
Table 84 GLOBAL OPERATION BPAAS: JOINT VENTURES
Table 85 GLOBAL OPERATION BPAAS: STRATEGIC ALLIANCES
Table 86 ACCENTURE: RECENT DEVELOPMENTS
Table 87 ACCENTURE: KEY FINANCIALS, 2011–2014 ($MILLION)
Table 88 COGNIZANT: RECENT DEVELOPMENTS
Table 89 COGNIZANT: KEY FINANCIALS, 2011– 2014 ($MILLION)
Table 90 CAPGEMINI: RECENT DEVELOPMENTS
Table 91 CAPGEMINI: KEY FINANCIALS, 2011–2014 ($MILLION)
Table 92 COMPUTER SCIENCES CORPORATION: RECENT DEVELOPMENTS
Table 93 COMPUTER SCIENCES CORPORATION: KEY FINANCIALS, 2011– 2014 ($MILLION)
Table 94 GENPACT: RECENT DEVELOPMENTS
Table 95 FUJITSU: RECENT DEVELOPMENTS
Table 96 FUJITSU: KEY FINANCIALS, 2011 – 2014 ($MILLION)
Table 97 IBM: KEY FINANCIALS, 2012-2013($MILLION)
Table 98 IBM: NET SALES, BY GEOGRAPHICAL SEGMENT, 2009–2013 ($MILLION)
Table 99 IBM: RECENT DEVELOPMENTS
Table 100 ORACLE: KEY FINANCIALS, 2011–2014 ($MILLION)
Table 101 ORACLE: PRODUCT & SERVICE OFFERINGS
Table 102 SAP SE: KEY FINANCIALS, 2011–2014 ($MILLION)
Table 103 CISCO, INC.: KEY FINANCIALS, 2011–2014 ($MILLION)
Table 104 CA TECHNOLOGIES, INC.: KEY FINANCIALS, 2011–2014 ($MILLION)
Table 105 WIPRO LTD.: KEY FINANCIALS, 2011–2014 ($MILLION)
Table 106 INFOSYS: KEY FINANCIALS, 2011–2014 ($MILLION)
Table 107 TCS: KEY FINANCIALS, 2011–2014 ($MILLION)
LIST OF FIGURES
Figure 1 GLOBAL OPERATION BUSINESS PROCESS AS A SERVICE MARKET: SEGMENTATION & COVERAGE
Figure 2 GLOBAL OPERATION BPAAS MARKET: INTEGRATED ECOSYSTEM
Figure 3 TOP-DOWN APPROACH
Figure 4 BOTTOM-UP APPROACH
Figure 5 DEMAND SIDE APPROACH
Figure 6 MACRO-INDICATOR-BASED APPROACH
Figure 7 OPERATION BPAAS MARKET: SNAPSHOT
Figure 8 GLOBAL OPERATION BPAAS MARKET: GROWTH ASPECTS
Figure 9 OPERATION BPAAS MARKET, TOP 3 VERTICALS, 2014 & 2020 ($MILLION)
Figure 10 OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL, 2014 & 2020 ($MILLION)
Figure 11 OPERATION BPAAS MARKET, BY END-USER, 2014 & 2020 ($MILLION)
Figure 12 OPERATION BPAAS PROCESS MARKET, BY GEOGRAPHY, 2014 ($MILLION)
Figure 13 OPERATION BPAAS SERVICES MARKET, BY GEOGRAPHY, 2014 ($MILLION)
Figure 14 OPERATION BPAAS MARKET: BY VERTICAL SCENARIO
Figure 15 GLOBAL OPERATION BPAAS MARKET, BY VERTICAL, 2014 & 2020 ($MILLION)
Figure 16 OPERATION BPAAS MARKET IN BFSI, BY GEOGRAPHY, 2014 & 2020 ($MILLION)
Figure 17 OPERATION BPAAS MARKET IN TELECOMMUNICATION & INFORMATION TECHNOLOGY, BY GEOGRAPHY, 2014 & 2020 ($MILLION)
Figure 18 OPERATION BPAAS MARKET IN ENERGY & UTILITIES, BY GEOGRAPHY, 2014 & 2020 ($MILLION)
Figure 19 OPERATION BPAAS MARKET IN HEALTHCARE, BY GEOGRAPHY, 2014 & 2020 ($MILLION)
Figure 20 OPERATION BPAAS MARKET IN HEALTHCARE, BY GEOGRAPHY, 2014 & 2020 ($MILLION)
Figure 21 OPERATION BPAAS MARKET IN TRANSPORTATION & LOGISTICS, BY GEOGRAPHY, 2014 & 2020 ($MILLION)
Figure 22 OPERATION BPAAS MARKET IN MANUFACTURING, BY GEOGRAPHY, 2014 & 2020 ($MILLION)
Figure 23 OPERATION BPAAS MARKET IN AEROSPACE & DEFENSE, BY GEOGRAPHY, 2014 & 2020 ($MILLION)
Figure 24 OPERATION BPAAS MARKET IN GOVERNMENT, BY GEOGRAPHY, 2014 & 2020 ($MILLION)
Figure 25 GLOBAL BPAAS MARKET, BY VERTICAL, 2014 ($MILLION)
Figure 26 OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL, 2014 & 2020 ($MILLION)
Figure 27 OPERATION BPAAS MARKET IN HOSTED DEPLOYMENT MODEL, BY GEOGRAPHY, 2014 & 2020 ($MILLION)
Figure 28 OPERATION BPAAS MARKET IN ON-PREMISE DEPLOYMENT MODEL, BY GEOGRAPHY, 2014 & 2020 ($MILLION)
Figure 29 OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL, 2014 ($MILLION)
Figure 30 OPERATION BPAAS MARKET, BY END-USER, 2014 & 2020 ($MILLION)
Figure 31 OPERATION BPAAS MARKET IN ENTERPRISE, BY GEOGRAPHY, 2014 & 2020 ($MILLION)
Figure 32 OPERATION BPAAS MARKET IN SMALL AND MEDIUM BUSINESS, BY GEOGRAPHY, 2014 & 2020 ($MILLION)
Figure 33 BPAAS MARKET, BY END-USER, 2014 ($MILLION)
Figure 34 OPERATION BPAAS MARKET: BY PROCESS, 2014 & 2020 ($MILLION)
Figure 35 OPERATION BPAAS MARKET: PROCESS COMPARISON WITH PARENT MARKET, 2013–2020 ($MILLION)
Figure 36 OPERATION BPAAS MARKET IN DIGITAL ASSET MANAGEMENT, BY GEOGRAPHY, 2014 & 2020 ($MILLION)
Figure 37 OPERATION BPAAS MARKET IN ORDER MANAGEMENT AS A SERVICE, BY GEOGRAPHY, 2014 & 2020 ($MILLION)
Figure 38 OPERATION BPAAS MARKET IN SUPPLY CHAIN MANAGEMENT, BY GEOGRAPHY, 2014 & 2020 ($MILLION)
Figure 39 OPERATION BPAAS MARKET IN INDUSTRY OPERATIONS, BY GEOGRAPHY,
Figure 40 2014 & 2020 ($MILLION)
Figure 41 OPERATION BPAAS MARKET IN BUSINESS PROCESS ANALYTICS,BY GEOGRAPHY, 2014 & 2020 ($MILLION)
Figure 42 OPERATION BPAAS MARKET, BY SERVICE, 2014 & 2020 ($MILLION)
Figure 43 OPERATION BPAAS MARKET: SERVICES COMPARISON WITH PARENT MARKET, 2013–2020 ($MILLION)
Figure 44 OPERATION BPAAS MARKET IN DESIGN AND CONSULTING, BY GEOGRAPHY, 2014 & 2020 ($MILLION)
Figure 45 OPERATION BPAAS MARKET IN SYSTEM INTEGRATION, BY GEOGRAPHY, 2014 & 2020 ($MILLION)
Figure 46 OPERATION BPAAS MARKET IN SUPPORT AND MAINTENANCE, BY GEOGRAPHY, 2014 & 2020 ($MILLION)
Figure 47 NORTH AMERICA OPERATION BPAAS MARKET OVERVIEW, 2014 & 2020 ($MILLION)
Figure 48 NORTH AMERICA OPERATION BPAAS MARKET, TOP 3 VERTICALS, 2014 & 2020 ($MILLION)
Figure 49 NORTH AMERICA OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL, 2013–2020 ($MILLION)
Figure 50 NORTH AMERICA OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL, 2014 & 2020 ($MILLION)
Figure 51 NORTH AMERICA OPERATION BPAAS MARKET, BY END-USER 2013–2020 ($MILLION)
Figure 52 NORTH AMERICA OPERATION BPAAS MARKET, BY END-USER, 2014 & 2020 ($MILLION)
Figure 53 NORTH AMERICA OPERATION BPAAS MARKET, BY PROCESS, 2014 & 2020 ($MILLION)
Figure 54 NORTH AMERICA OPERATION BPAAS MARKET, BY PROCESS, 2014 & 2020 (%)
Figure 55 NORTH AMERICA OPERATION BPAAS MARKET, BY SERVICE 2014 & 2020 ($MILLION)
Figure 56 NORTH AMERICA OPERATION BPAAS MARKET, BY SERVICES, 2014 & 2020 (%)
Figure 57 EUROPE OPERATION BPAAS MARKET OVERVIEW, 2014 & 2020 ($MILLION)
Figure 58 EUROPE OPERATION BPAAS MARKET, BY VERTICAL, 2013–2020 ($MILLION)
Figure 59 EUROPE OPERATION BPAAS MARKET, TOP 3 VERTICALS, 2014 & 2020 ($MILLION)
Figure 60 EUROPE OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL, 2013–2020 ($MILLION)
Figure 61 EUROPE OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL, 2014 & 2020 ($MILLION)
Figure 62 EUROPE OPERATION BPAAS MARKET, BY END-USER, 2013–2020 ($MILLION)
Figure 63 EUROPE OPERATION BPAAS MARKET, BY END-USER, 2014 & 2020 ($MILLION)
Figure 64 EUROPE OPERATION BPAAS MARKET, BY PROCESS, 2014 & 2020 ($MILLION)
Figure 65 EUROPE OPERATION BPAAS MARKET, BY PROCESS, 2014 & 2020 (%)
Figure 66 EUROPE OPERATION BPAAS MARKET, BY SERVICE, 2014 & 2020 ($MILLION)
Figure 67 EUROPE OPERATION BPAAS MARKET, BY SERVICE, 2014 & 2020 (%)
Figure 68 ASIA-PACIFIC OPERATION BPAAS MARKET OVERVIEW, 2014 & 2020 ($MILLION)
Figure 69 ASIA-PACIFIC OPERATION BPAAS MARKET, BY VERTICAL, 2013–2020 ($MILLION)
Figure 70 ASIA-PACIFIC OPERATION BPAAS MARKET, TOP 3 VERTICALS, 2014 & 2020 ($MILLION)
Figure 71 ASIA-PACIFIC OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL, 2013–2020 ($MILLION)
Figure 72 ASIA-PACIFIC OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL, 2014 & 2020 ($MILLION)
Figure 73 ASIA-PACIFIC OPERATION BPAAS MARKET, BY END-USER, 2013–2020 ($MILLION)
Figure 74 ASIA-PACIFIC OPERATION BPAAS MARKET, BY END-USER, 2014 & 2020 ($MILLION)
Figure 75 ASIA-PACIFIC OPERATION BPAAS MARKET, BY PROCESS, 2014 & 2020 ($MILLION)
Figure 76 ASIA PACIFIC OPERATION BPAAS MARKET, BY PROCESS, 2014 & 2020 (%)
Figure 77 ASIA-PACIFIC OPERATION BPAAS MARKET, BY SERVICE, 2014 & 2020 ($MILLION)
Figure 78 EUROPE OPERATION BPAAS MARKET, BY SERVICE, 2014 & 2020 (%)
Figure 79 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET OVERVIEW, 2014 & 2020 ($MILLION)
Figure 80 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY VERTICAL, 2013–2020 ($MILLION)
Figure 81 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, TOP 3 VERTICALS,
Figure 82 2014 & 2020 ($MILLION)
Figure 83 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL 2013–2020 ($MILLION)
Figure 84 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL, 2014 & 2020 ($MILLION)
Figure 85 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY END-USER, 2013–2020 ($MILLION)
Figure 86 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY END-USER, 2014 & 2020 ($MILLION)
Figure 87 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY PROCESS, 2014 & 2020 ($MILLION)
Figure 88 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY PROCESS, 2014 & 2020 (%)
Figure 89 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY SERVICE, 2014 & 2020 ($MILLION)
Figure 90 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY SERVICE, 2014 & 2020 (%)
Figure 91 LATIN AMERICA OPERATION BPAAS MARKET OVERVIEW, 2014 & 2020 ($MILLION)
Figure 92 LATIN AMERICA OPERATION BPAAS MARKET, BY VERTICAL, 2013–2020 ($MILLION)
Figure 93 LATIN AMERICA OPERATION BPAAS MARKET, TOP 3 VERTICALS 2014 & 2020 ($MILLION)
Figure 94 LATIN AMERICA OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL 2013–2020 ($MILLION)
Figure 95 LATIN AMERICA OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL, 2014 & 2020 ($MILLION)
Figure 96 LATIN AMERICA OPERATION BPAAS MARKET, BY END-USER, 2013–2020 ($MILLION)
Figure 97 LATIN AMERICA OPERATION BPAAS MARKET, BY END-USER, 2014 & 2020 ($MILLION)
Figure 98 LATIN AMERICA OPERATION BPAAS MARKET, BY PROCESS, 2014 & 2020 ($MILLION)
Figure 99 LATIN AMERICA OPERATION BPAAS MARKET, BY PROCESS, 2014 & 2020 (%)
Figure 100 LATIN AMERICA OPERATION BPAAS MARKET, BY SERVICE, 2014 & 2020 ($MILLION)
Figure 101 LATIN AMERICA OPERATION BPAAS MARKET, BY SERVICE, 2014 & 2020 (%)
Figure 1 GLOBAL OPERATION BUSINESS PROCESS AS A SERVICE MARKET: SEGMENTATION & COVERAGE
Figure 2 GLOBAL OPERATION BPAAS MARKET: INTEGRATED ECOSYSTEM
Figure 3 TOP-DOWN APPROACH
Figure 4 BOTTOM-UP APPROACH
Figure 5 DEMAND SIDE APPROACH
Figure 6 MACRO-INDICATOR-BASED APPROACH
Figure 7 OPERATION BPAAS MARKET: SNAPSHOT
Figure 8 GLOBAL OPERATION BPAAS MARKET: GROWTH ASPECTS
Figure 9 OPERATION BPAAS MARKET, TOP 3 VERTICALS, 2014 & 2020 ($MILLION)
Figure 10 OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL, 2014 & 2020 ($MILLION)
Figure 11 OPERATION BPAAS MARKET, BY END-USER, 2014 & 2020 ($MILLION)
Figure 12 OPERATION BPAAS PROCESS MARKET, BY GEOGRAPHY, 2014 ($MILLION)
Figure 13 OPERATION BPAAS SERVICES MARKET, BY GEOGRAPHY, 2014 ($MILLION)
Figure 14 OPERATION BPAAS MARKET: BY VERTICAL SCENARIO
Figure 15 GLOBAL OPERATION BPAAS MARKET, BY VERTICAL, 2014 & 2020 ($MILLION)
Figure 16 OPERATION BPAAS MARKET IN BFSI, BY GEOGRAPHY, 2014 & 2020 ($MILLION)
Figure 17 OPERATION BPAAS MARKET IN TELECOMMUNICATION & INFORMATION TECHNOLOGY, BY GEOGRAPHY, 2014 & 2020 ($MILLION)
Figure 18 OPERATION BPAAS MARKET IN ENERGY & UTILITIES, BY GEOGRAPHY, 2014 & 2020 ($MILLION)
Figure 19 OPERATION BPAAS MARKET IN HEALTHCARE, BY GEOGRAPHY, 2014 & 2020 ($MILLION)
Figure 20 OPERATION BPAAS MARKET IN HEALTHCARE, BY GEOGRAPHY, 2014 & 2020 ($MILLION)
Figure 21 OPERATION BPAAS MARKET IN TRANSPORTATION & LOGISTICS, BY GEOGRAPHY, 2014 & 2020 ($MILLION)
Figure 22 OPERATION BPAAS MARKET IN MANUFACTURING, BY GEOGRAPHY, 2014 & 2020 ($MILLION)
Figure 23 OPERATION BPAAS MARKET IN AEROSPACE & DEFENSE, BY GEOGRAPHY, 2014 & 2020 ($MILLION)
Figure 24 OPERATION BPAAS MARKET IN GOVERNMENT, BY GEOGRAPHY, 2014 & 2020 ($MILLION)
Figure 25 GLOBAL BPAAS MARKET, BY VERTICAL, 2014 ($MILLION)
Figure 26 OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL, 2014 & 2020 ($MILLION)
Figure 27 OPERATION BPAAS MARKET IN HOSTED DEPLOYMENT MODEL, BY GEOGRAPHY, 2014 & 2020 ($MILLION)
Figure 28 OPERATION BPAAS MARKET IN ON-PREMISE DEPLOYMENT MODEL, BY GEOGRAPHY, 2014 & 2020 ($MILLION)
Figure 29 OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL, 2014 ($MILLION)
Figure 30 OPERATION BPAAS MARKET, BY END-USER, 2014 & 2020 ($MILLION)
Figure 31 OPERATION BPAAS MARKET IN ENTERPRISE, BY GEOGRAPHY, 2014 & 2020 ($MILLION)
Figure 32 OPERATION BPAAS MARKET IN SMALL AND MEDIUM BUSINESS, BY GEOGRAPHY, 2014 & 2020 ($MILLION)
Figure 33 BPAAS MARKET, BY END-USER, 2014 ($MILLION)
Figure 34 OPERATION BPAAS MARKET: BY PROCESS, 2014 & 2020 ($MILLION)
Figure 35 OPERATION BPAAS MARKET: PROCESS COMPARISON WITH PARENT MARKET, 2013–2020 ($MILLION)
Figure 36 OPERATION BPAAS MARKET IN DIGITAL ASSET MANAGEMENT, BY GEOGRAPHY, 2014 & 2020 ($MILLION)
Figure 37 OPERATION BPAAS MARKET IN ORDER MANAGEMENT AS A SERVICE, BY GEOGRAPHY, 2014 & 2020 ($MILLION)
Figure 38 OPERATION BPAAS MARKET IN SUPPLY CHAIN MANAGEMENT, BY GEOGRAPHY, 2014 & 2020 ($MILLION)
Figure 39 OPERATION BPAAS MARKET IN INDUSTRY OPERATIONS, BY GEOGRAPHY,
Figure 40 2014 & 2020 ($MILLION)
Figure 41 OPERATION BPAAS MARKET IN BUSINESS PROCESS ANALYTICS,BY GEOGRAPHY, 2014 & 2020 ($MILLION)
Figure 42 OPERATION BPAAS MARKET, BY SERVICE, 2014 & 2020 ($MILLION)
Figure 43 OPERATION BPAAS MARKET: SERVICES COMPARISON WITH PARENT MARKET, 2013–2020 ($MILLION)
Figure 44 OPERATION BPAAS MARKET IN DESIGN AND CONSULTING, BY GEOGRAPHY, 2014 & 2020 ($MILLION)
Figure 45 OPERATION BPAAS MARKET IN SYSTEM INTEGRATION, BY GEOGRAPHY, 2014 & 2020 ($MILLION)
Figure 46 OPERATION BPAAS MARKET IN SUPPORT AND MAINTENANCE, BY GEOGRAPHY, 2014 & 2020 ($MILLION)
Figure 47 NORTH AMERICA OPERATION BPAAS MARKET OVERVIEW, 2014 & 2020 ($MILLION)
Figure 48 NORTH AMERICA OPERATION BPAAS MARKET, TOP 3 VERTICALS, 2014 & 2020 ($MILLION)
Figure 49 NORTH AMERICA OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL, 2013–2020 ($MILLION)
Figure 50 NORTH AMERICA OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL, 2014 & 2020 ($MILLION)
Figure 51 NORTH AMERICA OPERATION BPAAS MARKET, BY END-USER 2013–2020 ($MILLION)
Figure 52 NORTH AMERICA OPERATION BPAAS MARKET, BY END-USER, 2014 & 2020 ($MILLION)
Figure 53 NORTH AMERICA OPERATION BPAAS MARKET, BY PROCESS, 2014 & 2020 ($MILLION)
Figure 54 NORTH AMERICA OPERATION BPAAS MARKET, BY PROCESS, 2014 & 2020 (%)
Figure 55 NORTH AMERICA OPERATION BPAAS MARKET, BY SERVICE 2014 & 2020 ($MILLION)
Figure 56 NORTH AMERICA OPERATION BPAAS MARKET, BY SERVICES, 2014 & 2020 (%)
Figure 57 EUROPE OPERATION BPAAS MARKET OVERVIEW, 2014 & 2020 ($MILLION)
Figure 58 EUROPE OPERATION BPAAS MARKET, BY VERTICAL, 2013–2020 ($MILLION)
Figure 59 EUROPE OPERATION BPAAS MARKET, TOP 3 VERTICALS, 2014 & 2020 ($MILLION)
Figure 60 EUROPE OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL, 2013–2020 ($MILLION)
Figure 61 EUROPE OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL, 2014 & 2020 ($MILLION)
Figure 62 EUROPE OPERATION BPAAS MARKET, BY END-USER, 2013–2020 ($MILLION)
Figure 63 EUROPE OPERATION BPAAS MARKET, BY END-USER, 2014 & 2020 ($MILLION)
Figure 64 EUROPE OPERATION BPAAS MARKET, BY PROCESS, 2014 & 2020 ($MILLION)
Figure 65 EUROPE OPERATION BPAAS MARKET, BY PROCESS, 2014 & 2020 (%)
Figure 66 EUROPE OPERATION BPAAS MARKET, BY SERVICE, 2014 & 2020 ($MILLION)
Figure 67 EUROPE OPERATION BPAAS MARKET, BY SERVICE, 2014 & 2020 (%)
Figure 68 ASIA-PACIFIC OPERATION BPAAS MARKET OVERVIEW, 2014 & 2020 ($MILLION)
Figure 69 ASIA-PACIFIC OPERATION BPAAS MARKET, BY VERTICAL, 2013–2020 ($MILLION)
Figure 70 ASIA-PACIFIC OPERATION BPAAS MARKET, TOP 3 VERTICALS, 2014 & 2020 ($MILLION)
Figure 71 ASIA-PACIFIC OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL, 2013–2020 ($MILLION)
Figure 72 ASIA-PACIFIC OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL, 2014 & 2020 ($MILLION)
Figure 73 ASIA-PACIFIC OPERATION BPAAS MARKET, BY END-USER, 2013–2020 ($MILLION)
Figure 74 ASIA-PACIFIC OPERATION BPAAS MARKET, BY END-USER, 2014 & 2020 ($MILLION)
Figure 75 ASIA-PACIFIC OPERATION BPAAS MARKET, BY PROCESS, 2014 & 2020 ($MILLION)
Figure 76 ASIA PACIFIC OPERATION BPAAS MARKET, BY PROCESS, 2014 & 2020 (%)
Figure 77 ASIA-PACIFIC OPERATION BPAAS MARKET, BY SERVICE, 2014 & 2020 ($MILLION)
Figure 78 EUROPE OPERATION BPAAS MARKET, BY SERVICE, 2014 & 2020 (%)
Figure 79 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET OVERVIEW, 2014 & 2020 ($MILLION)
Figure 80 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY VERTICAL, 2013–2020 ($MILLION)
Figure 81 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, TOP 3 VERTICALS,
Figure 82 2014 & 2020 ($MILLION)
Figure 83 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL 2013–2020 ($MILLION)
Figure 84 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL, 2014 & 2020 ($MILLION)
Figure 85 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY END-USER, 2013–2020 ($MILLION)
Figure 86 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY END-USER, 2014 & 2020 ($MILLION)
Figure 87 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY PROCESS, 2014 & 2020 ($MILLION)
Figure 88 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY PROCESS, 2014 & 2020 (%)
Figure 89 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY SERVICE, 2014 & 2020 ($MILLION)
Figure 90 MIDDLE EAST AND AFRICA OPERATION BPAAS MARKET, BY SERVICE, 2014 & 2020 (%)
Figure 91 LATIN AMERICA OPERATION BPAAS MARKET OVERVIEW, 2014 & 2020 ($MILLION)
Figure 92 LATIN AMERICA OPERATION BPAAS MARKET, BY VERTICAL, 2013–2020 ($MILLION)
Figure 93 LATIN AMERICA OPERATION BPAAS MARKET, TOP 3 VERTICALS 2014 & 2020 ($MILLION)
Figure 94 LATIN AMERICA OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL 2013–2020 ($MILLION)
Figure 95 LATIN AMERICA OPERATION BPAAS MARKET, BY DEPLOYMENT MODEL, 2014 & 2020 ($MILLION)
Figure 96 LATIN AMERICA OPERATION BPAAS MARKET, BY END-USER, 2013–2020 ($MILLION)
Figure 97 LATIN AMERICA OPERATION BPAAS MARKET, BY END-USER, 2014 & 2020 ($MILLION)
Figure 98 LATIN AMERICA OPERATION BPAAS MARKET, BY PROCESS, 2014 & 2020 ($MILLION)
Figure 99 LATIN AMERICA OPERATION BPAAS MARKET, BY PROCESS, 2014 & 2020 (%)
Figure 100 LATIN AMERICA OPERATION BPAAS MARKET, BY SERVICE, 2014 & 2020 ($MILLION)
Figure 101 LATIN AMERICA OPERATION BPAAS MARKET, BY SERVICE, 2014 & 2020 (%)
