Going Off Shore Interstate Call Centre (1200 words)
This report is comprehensive report about off shoring of call center (name, Interstate Call Centre) in other country.
Various advantages and disadvantages of off shoring are presented in detail.
The choice of country with respect of call center moving is also defined clearly.
Advantages and disadvantages of each country are mentioned.
In end, conclusion and recommendations are presented in detail.
Various advantages and disadvantages of off shoring are presented in detail.
The choice of country with respect of call center moving is also defined clearly.
Advantages and disadvantages of each country are mentioned.
In end, conclusion and recommendations are presented in detail.
1: INTRODUCTION
1.1 Aims of report
1.2 Scope
1.3 Problem Background
1.4 Outsourcing VS Off shoring
1.5 Definition of terms
2: MANAGING RISKS
3: CHOICE OF LOCATION
3.1 Issues affecting choice
3.2 China
3.3 India
3.4 Philippines
3.5 Canada
4: ALTERNATIVE US LOCATION
5: CONCLUSION AND RECOMMENDATION
1.1 Aims of report
1.2 Scope
1.3 Problem Background
1.4 Outsourcing VS Off shoring
1.5 Definition of terms
2: MANAGING RISKS
3: CHOICE OF LOCATION
3.1 Issues affecting choice
3.2 China
3.3 India
3.4 Philippines
3.5 Canada
4: ALTERNATIVE US LOCATION
5: CONCLUSION AND RECOMMENDATION
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