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BPO Services Market Reviewed & Forecast in New Comprehensive Study by Kable Published at MarketPublishers.com

28 Apr 2014 • by Natalie Aster

LONDON – From 2014 to 2018, the worldwide market for business process outsourcing (BPO) services is poised to post a 5.7% CAGR. The healthcare industry is predicted to see the most rapid growth pace in BPO services spending, registering a CAGR of close to 6.9% during 2014-2018. 

At present, the vertical-specific BPO service line accounts for the largest share (around 28%) of the global BPO services market. By 2018, the value of the overall vertical-specific BPO service line is anticipated to climb to USD 47.4 billion. By the end of the same year, large enterprises’ expenditure on BPO services will likely surpass the USD 106.59 billion mark.

New comprehensive report “Kable's Market Opportunity Forecasts to 2018: BPO Services” worked out by Kable examines the dynamics of the BPO service marketplace.

The research report sheds light on the future growth prospects of the world BPO services market. It provides a full set of the market revenue opportunity forecasts between 2014 and 2018 in the market, 6 service lines, 37 geographical markets, 6 regions, 14 verticals, and two size bands (small and medium-sized and large enterprises). The study offers more than 21,000 data points across different service lines, geographies and verticals, and also contains detailed technology growth projections based on end user technology demand, adoption indicators, macroeconomic factors and the in-house ICT survey results.

Service lines mentioned in the study: customer relationship management (CRM) BPO, human resources (HR) outsourcing, finance and accounting (F&A) BPO, knowledge process outsourcing (KPO), vertical-specific BPO, and procurement BPO.

Vertical markets discussed: communications and IT, energy, education, financial markets, healthcare, government, insurance, media, manufacturing, pharmaceuticals, retail banking, retail, utilities, among others.

Regions covered: Central and Latin America, North America, Western Europe, Central & Eastern Europe, the Middle East & Africa, and APAC.

Report Details:

Kable's Market Opportunity Forecasts to 2018: BPO Services
Published: April, 2014
Pages: 11
Price: US$ 5,950.00 

Other Latest Research Studies by Kable Include:

More new studies by the publisher can be found at Kable page.


The Market Publishers, Ltd.
Natalie Aster
Tel: +44 208 144 6009
Fax: +44 207 900 3970
[email protected] 

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