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2018-2023 Global Unified Communication as a Service (UCaaS) Market Report (Status and Outlook)

August 2018 | 139 pages | ID: 25D1BC31890EN
LP Information

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In this report, LP Information studies the present scenario (with the base year being 2017) and the growth prospects of global Unified Communication as a Service (UCaaS) market for 2018-2023.

Unified communications as a service (UCaaS) is a category of "as a service" or "cloud" delivery mechanisms for enterprise communications. Similar to platform as a service (PaaS, where data center capacity is made available to an enterprise on a consumption model from a service provider), with UCaaS, unified communications services can be made available from the cloud to enterprises.
Over the next five years, LPI(LP Information) projects that Unified Communication as a Service (UCaaS) will register a xx% CAGR in terms of revenue, reach US$ xx million by 2023, from US$ xx million in 2017.

This report presents a comprehensive overview, market shares and growth opportunities of Unified Communication as a Service (UCaaS) market by product type, application, key companies and key regions.

To calculate the market size, LP Information considers value generated from the sales of the following segments:

Segmentation by product type:
  • Conferencing
  • Collaboration Platforms and Applications
  • Messaging
  • Mobile
Segmentation by application:
  • Bsfi
  • Consumer Goods and Retail
  • Healthcare It
  • Telecom
  • Information Technology
  • Logistics and Transportation
  • Consumer Goods and Retail
  • Travel and Hospitality
  • Public Sector and Utilities
We can also provide the customized separate regional or country-level reports, for the following regions:
  • Americas
  • United States
  • Canada
  • Mexico
  • Brazil
  • APAC
  • China
  • Japan
  • Korea
  • Southeast Asia
  • India
  • Australia
  • Europe
  • Germany
  • France
  • UK
  • Italy
  • Russia
  • Spain
  • Middle East & Africa
  • Egypt
  • South Africa
  • Israel
  • Turkey
  • GCC Countries
The report also presents the market competition landscape and a corresponding detailed analysis of the major players in the market. The key players covered in this report:
  • 8X8
  • Al-enterprise
  • Avaya
  • At&T
  • Cisco
  • Dell
  • Dxc Technologies
  • Fuze
  • Genesis
  • Google
  • Hewlett Packard Enterprise
  • Huawei
  • IBM
  • Microsoft
  • Mitel
  • Orange Business
  • Polycom
  • Verizon enterprise
  • Voss Solutions
  • Westuc
In addition, this report discusses the key drivers influencing market growth, opportunities, the challenges and the risks faced by key players and the market as a whole. It also analyzes key emerging trends and their impact on present and future development.

Research objectives
  • To study and analyze the global Unified Communication as a Service (UCaaS) market size by key regions/countries, product type and application, history data from 2013 to 2017, and forecast to 2023.
  • To understand the structure of Unified Communication as a Service (UCaaS) market by identifying its various subsegments.
  • Focuses on the key global Unified Communication as a Service (UCaaS) players, to define, describe and analyze the value, market share, market competition landscape, SWOT analysis and development plans in next few years.
  • To analyze the Unified Communication as a Service (UCaaS) with respect to individual growth trends, future prospects, and their contribution to the total market.
  • To share detailed information about the key factors influencing the growth of the market (growth potential, opportunities, drivers, industry-specific challenges and risks).
  • To project the size of Unified Communication as a Service (UCaaS) submarkets, with respect to key regions (along with their respective key countries).
  • To analyze competitive developments such as expansions, agreements, new product launches and acquisitions in the market.
  • To strategically profile the key players and comprehensively analyze their growth strategies.
1 SCOPE OF THE REPORT

1.1 Market Introduction
1.2 Research Objectives
1.3 Years Considered
1.4 Market Research Methodology
1.5 Economic Indicators
1.6 Currency Considered

2 EXECUTIVE SUMMARY

2.1 World Market Overview
  2.1.1 Global Unified Communication as a Service (UCaaS) Market Size 2013-2023
  2.1.2 Unified Communication as a Service (UCaaS) Market Size CAGR by Region
2.2 Unified Communication as a Service (UCaaS) Segment by Type
  2.2.1 Conferencing
  2.2.2 Collaboration Platforms and Applications
  2.2.3 Voice and Telephony
  2.2.4 Messaging
  2.2.5 Mobile
2.3 Unified Communication as a Service (UCaaS) Market Size by Type
  2.3.1 Global Unified Communication as a Service (UCaaS) Market Size Market Share by Type (2013-2018)
  2.3.2 Global Unified Communication as a Service (UCaaS) Market Size Growth Rate by Type (2013-2018)
2.4 Unified Communication as a Service (UCaaS) Segment by Application
  2.4.1 Bsfi
  2.4.2 Consumer Goods and Retail
  2.4.3 Healthcare It
  2.4.4 Telecom
  2.4.5 Information Technology
  2.4.6 Logistics and Transportation
  2.4.7 Consumer Goods and Retail
  2.4.8 Travel and Hospitality
  2.4.9 Public Sector and Utilities
2.5 Unified Communication as a Service (UCaaS) Market Size by Application
  2.5.1 Global Unified Communication as a Service (UCaaS) Market Size Market Share by Application (2013-2018)
  2.5.2 Global Unified Communication as a Service (UCaaS) Market Size Growth Rate by Application (2013-2018)

3 GLOBAL UNIFIED COMMUNICATION AS A SERVICE (UCAAS) BY PLAYERS

3.1 Global Unified Communication as a Service (UCaaS) Market Size Market Share by Players
  3.1.1 Global Unified Communication as a Service (UCaaS) Market Size by Players (2016-2018)
  3.1.2 Global Unified Communication as a Service (UCaaS) Market Size Market Share by Players (2016-2018)
3.2 Global Unified Communication as a Service (UCaaS) Key Players Head office and Products Offered
3.3 Market Concentration Rate Analysis
  3.3.1 Competition Landscape Analysis
  3.3.2 Concentration Ratio (CR3, CR5 and CR10) (2016-2018)
3.4 New Products and Potential Entrants
3.5 Mergers & Acquisitions, Expansion

4 UNIFIED COMMUNICATION AS A SERVICE (UCAAS) BY REGIONS

4.1 Unified Communication as a Service (UCaaS) Market Size by Regions
4.2 Americas Unified Communication as a Service (UCaaS) Market Size Growth
4.3 APAC Unified Communication as a Service (UCaaS) Market Size Growth
4.4 Europe Unified Communication as a Service (UCaaS) Market Size Growth
4.5 Middle East & Africa Unified Communication as a Service (UCaaS) Market Size Growth

5 AMERICAS

5.1 Americas Unified Communication as a Service (UCaaS) Market Size by Countries
5.2 Americas Unified Communication as a Service (UCaaS) Market Size by Type
5.3 Americas Unified Communication as a Service (UCaaS) Market Size by Application
5.4 United States
5.5 Canada
5.6 Mexico
5.7 Key Economic Indicators of Few Americas Countries

6 APAC

6.1 APAC Unified Communication as a Service (UCaaS) Market Size by Countries
6.2 APAC Unified Communication as a Service (UCaaS) Market Size by Type
6.3 APAC Unified Communication as a Service (UCaaS) Market Size by Application
6.4 China
6.5 Japan
6.6 Korea
6.7 Southeast Asia
6.8 India
6.9 Australia
6.10 Key Economic Indicators of Few APAC Countries

7 EUROPE

7.1 Europe Unified Communication as a Service (UCaaS) by Countries
7.2 Europe Unified Communication as a Service (UCaaS) Market Size by Type
7.3 Europe Unified Communication as a Service (UCaaS) Market Size by Application
7.4 Germany
7.5 France
7.6 UK
7.7 Italy
7.8 Russia
7.9 Spain
7.10 Key Economic Indicators of Few Europe Countries

8 MIDDLE EAST & AFRICA

8.1 Middle East & Africa Unified Communication as a Service (UCaaS) by Countries
8.2 Middle East & Africa Unified Communication as a Service (UCaaS) Market Size by Type
8.3 Middle East & Africa Unified Communication as a Service (UCaaS) Market Size by Application
8.4 Egypt
8.5 South Africa
8.6 Israel
8.7 Turkey
8.8 GCC Countries

9 MARKET DRIVERS, CHALLENGES AND TRENDS

9.1 Market Drivers and Impact
  9.1.1 Growing Demand from Key Regions
  9.1.2 Growing Demand from Key Applications and Potential Industries
9.2 Market Challenges and Impact
9.3 Market Trends

10 GLOBAL UNIFIED COMMUNICATION AS A SERVICE (UCAAS) MARKET FORECAST

10.1 Global Unified Communication as a Service (UCaaS) Market Size Forecast (2018-2023)
10.2 Global Unified Communication as a Service (UCaaS) Forecast by Regions
  10.2.1 Global Unified Communication as a Service (UCaaS) Forecast by Regions (2018-2023)
  10.2.2 Americas Market Forecast
  10.2.3 APAC Market Forecast
  10.2.4 Europe Market Forecast
  10.2.5 Middle East & Africa Market Forecast
10.3 Americas Forecast by Countries
  10.3.1 United States Market Forecast
  10.3.2 Canada Market Forecast
  10.3.3 Mexico Market Forecast
  10.3.4 Brazil Market Forecast
10.4 APAC Forecast by Countries
  10.4.1 China Market Forecast
  10.4.2 Japan Market Forecast
  10.4.3 Korea Market Forecast
  10.4.4 Southeast Asia Market Forecast
  10.4.5 India Market Forecast
  10.4.6 Australia Market Forecast
10.5 Europe Forecast by Countries
  10.5.1 Germany Market Forecast
  10.5.2 France Market Forecast
  10.5.3 UK Market Forecast
  10.5.4 Italy Market Forecast
  10.5.5 Russia Market Forecast
  10.5.6 Spain Market Forecast
10.6 Middle East & Africa Forecast by Countries
  10.6.1 Egypt Market Forecast
  10.6.2 South Africa Market Forecast
  10.6.3 Israel Market Forecast
  10.6.4 Turkey Market Forecast
  10.6.5 GCC Countries Market Forecast
10.7 Global Unified Communication as a Service (UCaaS) Forecast by Type
10.8 Global Unified Communication as a Service (UCaaS) Forecast by Application

11 KEY PLAYERS ANALYSIS

11.1 8X8
  11.1.1 Company Details
  11.1.2 Unified Communication as a Service (UCaaS) Product Offered
  11.1.3 8X8 Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2016-2018)
  11.1.4 Main Business Overview
  11.1.5 8X8 News
11.2 Al-enterprise
  11.2.1 Company Details
  11.2.2 Unified Communication as a Service (UCaaS) Product Offered
  11.2.3 Al-enterprise Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2016-2018)
  11.2.4 Main Business Overview
  11.2.5 Al-enterprise News
11.3 Avaya
  11.3.1 Company Details
  11.3.2 Unified Communication as a Service (UCaaS) Product Offered
  11.3.3 Avaya Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2016-2018)
  11.3.4 Main Business Overview
  11.3.5 Avaya News
11.4 At&T
  11.4.1 Company Details
  11.4.2 Unified Communication as a Service (UCaaS) Product Offered
  11.4.3 At&T Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2016-2018)
  11.4.4 Main Business Overview
  11.4.5 At&T News
11.5 Cisco
  11.5.1 Company Details
  11.5.2 Unified Communication as a Service (UCaaS) Product Offered
  11.5.3 Cisco Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2016-2018)
  11.5.4 Main Business Overview
  11.5.5 Cisco News
11.6 Dell
  11.6.1 Company Details
  11.6.2 Unified Communication as a Service (UCaaS) Product Offered
  11.6.3 Dell Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2016-2018)
  11.6.4 Main Business Overview
  11.6.5 Dell News
11.7 Dxc Technologies
  11.7.1 Company Details
  11.7.2 Unified Communication as a Service (UCaaS) Product Offered
  11.7.3 Dxc Technologies Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2016-2018)
  11.7.4 Main Business Overview
  11.7.5 Dxc Technologies News
11.8 Fuze
  11.8.1 Company Details
  11.8.2 Unified Communication as a Service (UCaaS) Product Offered
  11.8.3 Fuze Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2016-2018)
  11.8.4 Main Business Overview
  11.8.5 Fuze News
11.9 Genesis
  11.9.1 Company Details
  11.9.2 Unified Communication as a Service (UCaaS) Product Offered
  11.9.3 Genesis Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2016-2018)
  11.9.4 Main Business Overview
  11.9.5 Genesis News
11.10 Google
  11.10.1 Company Details
  11.10.2 Unified Communication as a Service (UCaaS) Product Offered
  11.10.3 Google Unified Communication as a Service (UCaaS) Revenue, Gross Margin and Market Share (2016-2018)
  11.10.4 Main Business Overview
  11.10.5 Google News
11.11 Hewlett Packard Enterprise
11.12 Huawei
11.13 IBM
11.14 Microsoft
11.15 Mitel
11.16 Orange Business
11.17 Polycom
11.18 Verizon enterprise
11.19 Voss Solutions
11.20 Westuc

12 RESEARCH FINDINGS AND CONCLUSION

LIST OF TABLES AND FIGURES

Table Product Specifications of Unified Communication as a Service (UCaaS)
Figure Unified Communication as a Service (UCaaS) Report Years Considered
Figure Market Research Methodology
Figure Glob


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