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Zambia - Telecoms, Mobile and Broadband - Statistics and Analyses

March 2020 | 115 pages | ID: Z4F2C39E4E40EN
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Zambia still awaiting entry of fourth mobile market operator

Zambia has focussed on developing ICTs to spur growth in the digital economy. As part of the Smart Zambia initiative, investment has been made in data centres, a computer assembly plant, ICT training centres and a Smart Education program. These efforts have been combined with the extension of broadband access and improved connectivity to international submarine cables. In turn, this has resulted in a considerable reduction in fixed-line and mobile access pricing for end-users.

The government’s Universal Access Fund has made measurable progress in delivering telecom services to underserved areas, particularly in its funding the GRZ Communication Tower project which will see 1,010 towers installed by the end of 2020.

Separately, mobile network operators continue to invest in 3G and LTE-based services, while the government also contracted Huawei to upgrade the state-owned mobile infrastructure for 5G services.

Fixed-line broadband services remain underdeveloped, though MTN Zambia has initiated an FttP program, initially in Lusaka.

Key developments
  • Vodacom Group has its local operating license revoked;
  • Biometric SIM card registration scheme approaches deadline;
  • Zamtel’s rural tower project nears completion;
  • Huawei contracted to upgrade state-owned mobile tower network for 5G;
  • MTN Zambia announces FttP rollout plans via its ‘Connected Home’ initiative, launches micro lending service Kongola;
  • Government adopts new converged licensing regime;
  • National Data Centre opens as part of the government’s Smart Zambia project;
  • Report update includes the regulator’s market updates to December 2019, operator data to Q4 2019, Telecom Maturity Index charts and analyses, recent market developments.
Companies mentioned in this report

Zambia Telecommunications (Zamtel, LAP Green); MTN Zambia; Bharti Airtel; Cell Z (Zamtel); ZamNet; Coppernet Solutions; UUNet Zambia; Microlink Technologies; AfriConnect; Zambia Electricity Supply Corporation (ZESCO); Copperbelt Energy Corporation (CEC); Comium.
1 KEY STATISTICS

2 REGIONAL MARKET COMPARISON

2.1 TMI vs GDP
2.2 Mobile and mobile broadband
2.3 Fixed and mobile broadband

3 COUNTRY OVERVIEW

4 TELECOMMUNICATIONS MARKET

4.1 Market analysis

5 REGULATORY ENVIRONMENT

5.1 Regulatory authority
5.2 Fixed-line developments
5.3 Mobile network developments

6 MOBILE MARKET

6.1 Market analysis
6.2 Mobile statistics
6.3 Mobile data
6.4 Mobile broadband
6.5 Mobile infrastructure
6.6 Major mobile operators
6.7 Mobile content and applications

7 FIXED-LINE BROADBAND MARKET

7.1 Introduction and statistical overview
7.2 Fixed-line broadband technologies

8 FIXED NETWORK OPERATORS

8.1 Zamtel

9 TELECOMMUNICATIONS INFRASTRUCTURE

9.1 ZESCO
9.2 Liquid Telecom Zambia
9.3 National backbone networks
9.4 Data centres
9.5 International infrastructure

10 DIGITAL ECONOMY

10.1 E-health
10.2 E-learning
10.3 E-government
10.4 E-banking

11 ICTS AND THE DIGITAL DIVIDE

12 APPENDIX HISTORIC DATA

13 RELATED REPORTS

LIST OF TABLES, CHARTS AND EXHIBITS

Table 1 Top Level Country Statistics and Telco Authorities - Zambia 2020 (e)
Table 2 Voice interconnection rates for operators 2013 2019
Table 3 SMS interconnection rates for operators 2013 2019
Table 4 Change in annualised mobile ARPU 2011 2019
Table 5 Growth in the number of registered SIM cards 2012 2019
Table 6 Growth n the number of active mobile subscribers and penetration 2010 2025
Table 7 Development of mobile market revenue and capex 2011 2019
Table 8 Development of SMS and MMS traffic 2011 2019
Table 9 Growth in the number of active mobile broadband subscribers and penetration 2013 2025
Table 10 Change in the number of mobile towers by platform 2016 2019
Table 11 Development of mobile geographic coverage by operator 2011 2019
Table 12 Growth in the number of Airtel Zambia's mobile subscribers 2014 2019
Table 13 Development of MTN Zambia's financial data 2012 2019
Table 14 Change in MTN Zambia's mobile service revenue 2018 2019
Table 15 Growth in the number of MTN Zambia's mobile subscribers 2012 2019
Table 16 Decline in MTN Zambia's mobile ARPU 2013 2019
Table 17 Growth in the number of Zamtel's mobile subscribers 2014 2019
Table 18 Growth in the number of MTN Zambia's m-money subscribers 2018 2019
Table 19 Growth in the number of fixed-line internet subscribers and penetration 2010 2025
Table 20 Change in the number of DSL subscribers 2010 2020
Table 21 Growth in the number of FttB subscribers 2011 - 2020
Table 22 Decline in Zamtel's fixed-line revenue 2014 2019
Table 23 Change in the number of fixed lines in service and teledensity 2010 2025
Table 24 Change in annualised fixed-line ARPU 2011 2019
Table 25 Development of fixed-line voice traffic 2011 2019
Table 26 Growth in international internet bandwidth 2010 2018
Table 27 Change in urban and rural household mobile penetration 2015; 2018
Table 28 Historic - Mobile subscribers and penetration rate 1995 2009
Table 29 Historic - Registered mobile SIM cards 2012 2015
Table 30 Historic - Fixed lines in service and teledensity 1995 2009
Table 31 Historic - Zamtel mobile revenue 2012 2013
Table 32 Historic - Internet users 2000 2015
Table 33 Historic - Internet connections by data rate 2011 2015
Table 34 Historic - Fixed-line broadband subscribers 2003 2008
Table 35 Growth in the number of fixed-line internet subscribers and penetration 2006 2010
Table 36 Historic - International bandwidth 2000 2010
Chart 1 Overall Africa view - Telecoms Maturity Index vs GDP per Capita
Chart 2 East Africa - Telecoms Maturity Index vs GDP per Capita
Chart 3 Africa Middle-tier Telecoms Maturity Index (Market Challengers)
Chart 4 East Africa Telecoms Maturity Index by country
Chart 5 East Africa mobile subscriber penetration versus mobile broadband penetration
Chart 6 East Africa fixed and mobile penetration rates
Chart 7 Change in annualised mobile ARPU 2011 2019
Chart 8 Growth in the number of registered SIM cards 2012 2019
Chart 9 Growth in the number of active mobile subscribers and penetration 2010 2025
Chart 10 Development of mobile market revenue and capex 2011 2019
Chart 11 Development of SMS and MMS traffic 2011 2019
Chart 12 Growth in the number of active mobile broadband subscribers and penetration 2013 2025
Chart 13 Change in the number of mobile towers by platform 2016 2019
Chart 14 Growth in the number of Airtel Zambia's mobile subscribers 2014 2019
Chart 15 Development of MTN Zambia's financial data 2012 2019
Chart 16 Growth in the number of MTN Zambia's mobile subscribers 2012 2019
Chart 17 Decline in MTN Zambia's mobile ARPU 2013 2019
Chart 18 Growth in the number of Zamtel's mobile subscribers 2014 2019
Chart 19 Growth in the number of fixed-line internet subscribers and penetration 2010 2025
Chart 20 Change in the number of DSL subscribers 2010 2020
Chart 21 Growth in the number of FttB subscribers 2011 - 2020
Chart 22 Decline in Zamtel's fixed-line revenue 2014 2019
Chart 23 Change in the number of fixed lines in service and teledensity 2010 2025
Chart 24 Growth in international internet bandwidth 2010 2018
Exhibit 1 Generalised Market Characteristics by Market Segment
Exhibit 2 East Africa - Key Characteristics of Telecoms Markets by Country
Exhibit 3 Map of Zambia
Exhibit 4 Vodacom in and out and back in Zambia


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