Web Real-Time Communication Market Size, Share & Trends Analysis Report By Component (Solutions, Services), By Device (Smartphone & Tablets, PCs), By End Use, By Region, And Segment Forecasts, 2025 - 2030
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Web Real-Time Communication Market Growth & Trends
The global web real-time communication market size is estimated treach USD 81.10 billion by 2030, expanding at a CAGR of 45.7% from 2025 t2030, according ta new report by Grand View Research, Inc. Web real-time communication (WebRTC) enables real-time communication capabilities over browsers without having the need tinstall additional plugins. It supports browser-to-browser applications for videchat, voice calling, messaging, and file sharing. Amid the spread of COVID-19, several organizations have adopted work-from-home policies. There is a need tmaintain operational efficiency while working from home, and online communication has become an essential tool for all organizations. The increasing demand for online communication is expected tdrive the market in the near future.
The market is expected twitness substantial growth owing tthe rising adoption of real-time communication solutions in mobile applications. Applications, such as Facebook Messenger and Snapchat, use the technology tpower their videcalling features. Furthermore, GSMA estimates that the number of mobile internet users will reach around 5 billion by 2025, which provides huge potential for market growth. The technology is cost-effective as it eliminates the need for installing additional plugins and has a low latency owing tthe high transfer speed. For instance, at sub-500-millisecond latency, WebRTC offers one of the fastest methods for transferring videover the internet.
The market is fragmented, and competitive rivalry is high due tthe presence of numerous key players. Market players are focusing on adopting various growth strategies, such as mergers, acquisitions, and regional expansions, tgain a competitive advantage. For instance, in September 2016, TWILIO INC. announced the acquisition of WebRTC technologies developed by the team behind the KurentOpen Source Project. The acquisition is expected thelp the company address the need for more next-generation videapplications, such as those involved in robotics, computer vision, augmented reality, and the Internet of Things (IoT).
Web Real-Time Communication Market Report Highlights
Web Real-Time Communication Market Growth & Trends
The global web real-time communication market size is estimated treach USD 81.10 billion by 2030, expanding at a CAGR of 45.7% from 2025 t2030, according ta new report by Grand View Research, Inc. Web real-time communication (WebRTC) enables real-time communication capabilities over browsers without having the need tinstall additional plugins. It supports browser-to-browser applications for videchat, voice calling, messaging, and file sharing. Amid the spread of COVID-19, several organizations have adopted work-from-home policies. There is a need tmaintain operational efficiency while working from home, and online communication has become an essential tool for all organizations. The increasing demand for online communication is expected tdrive the market in the near future.
The market is expected twitness substantial growth owing tthe rising adoption of real-time communication solutions in mobile applications. Applications, such as Facebook Messenger and Snapchat, use the technology tpower their videcalling features. Furthermore, GSMA estimates that the number of mobile internet users will reach around 5 billion by 2025, which provides huge potential for market growth. The technology is cost-effective as it eliminates the need for installing additional plugins and has a low latency owing tthe high transfer speed. For instance, at sub-500-millisecond latency, WebRTC offers one of the fastest methods for transferring videover the internet.
The market is fragmented, and competitive rivalry is high due tthe presence of numerous key players. Market players are focusing on adopting various growth strategies, such as mergers, acquisitions, and regional expansions, tgain a competitive advantage. For instance, in September 2016, TWILIO INC. announced the acquisition of WebRTC technologies developed by the team behind the KurentOpen Source Project. The acquisition is expected thelp the company address the need for more next-generation videapplications, such as those involved in robotics, computer vision, augmented reality, and the Internet of Things (IoT).
Web Real-Time Communication Market Report Highlights
- The solutions segment is projected texpand at a CAGR of over 69.6% from 2025 t2030. This is attributed tthe webification of communication
- Smartphones & tablets is projected tbe the largest enabled device segment. Increased usage of smartphones for videconferencing and videcalling is a major factor contributing tthe segment share
- The healthcare segment is expected tregister the fastest CAGR over the forecast period. The rising adoption of telehealth solutions that provide a remote connection between the patient and the clinician is anticipated tdive the segmental growth
- North America region held the largest market share of 33.4% in 2024. The large revenue share is attributed tthe presence of several IT and Telecom giants in the region that need inter- and intra-organization communication on a daily basis
CHAPTER 1. METHODOLOGY AND SCOPE
1.1. Market Segmentation and Scope
1.2. Research Methodology
1.2.1. Information Procurement
1.3. Information or Data Analysis
1.4. Methodology
1.5. Research Scope and Assumptions
1.6. Market Formulation & Validation
1.7. Country Based Segment Share Calculation
1.8. List of Data Sources
CHAPTER 2. EXECUTIVE SUMMARY
2.1. Market Outlook
2.2. Segment Outlook
2.3. Competitive Insights
CHAPTER 3. WEB REAL-TIME COMMUNICATION VARIABLES, TRENDS, & SCOPE
3.1. Market Lineage Outlook
3.2. Market Dynamics
3.2.1. Market Drivers Analysis
3.2.2. Market Restraints Analysis
3.2.3. Industry Challenge
3.3. Web Real-Time Communication Analysis Tools
3.3.1. Industry Analysis - Porter’s
3.3.1.1. Bargaining power of the suppliers
3.3.1.2. Bargaining power of the buyers
3.3.1.3. Threats of substitution
3.3.1.4. Threats from new entrants
3.3.1.5. Competitive rivalry
3.3.2. PESTEL Analysis
CHAPTER 4. WEB REAL-TIME COMMUNICATION MARKET: COMPONENT ESTIMATES & TREND ANALYSIS
4.1. Segment Dashboard
4.2. Web Real-Time Communication Market: Component Movement Analysis, 2024 & 2030 (USD Million)
4.3. Solutions
4.3.1. Software Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
4.3.2. Voice Calling & Conference
4.3.2.1. Voice Calling & Conference Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
4.3.3. Video Calling & Conference
4.3.3.1. Video Calling & Conference Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
4.3.4. Message & File Sharing
4.3.4.1. V Message & File Sharing Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
4.3.5. Others
4.3.5.1. Others Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
4.4. Services
4.4.1. Services Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
CHAPTER 5. WEB REAL-TIME COMMUNICATION MARKET: DEVICES ESTIMATES & TREND ANALYSIS
5.1. Segment Dashboard
5.2. Web Real-Time Communication Market: Deployment Movement Analysis, 2024 & 2030 (USD Million)
5.3. Smartphones & Tablets
5.3.1. Smartphones & Tablets Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
5.4. PCs
5.4.1. PCs Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
5.5. Others
5.5.1. Others Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
CHAPTER 6. WEB REAL-TIME COMMUNICATION MARKET: END USE ESTIMATES & TREND ANALYSIS
6.1. Segment Dashboard
6.2. Web Real-Time Communication Market: End Use Movement Analysis, 2024 & 2030 (USD Million)
6.3. Retail
6.3.1. Retail Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
6.4. BFSI
6.4.1. BFSI Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
6.5. IT & Telecom
6.5.1. IT & Telecom Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
6.6. Media & Entertainment
6.6.1. Media & Entertainment Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
6.7. Healthcare
6.7.1. Healthcare Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
6.8. Others
6.8.1. Other End Uses Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
CHAPTER 7. WEB REAL-TIME COMMUNICATION MARKET REGION ESTIMATES & TREND ANALYSIS
7.1. Web Real-Time Communication Market Share, By Region, 2024 & 2030, USD Million
7.2. North America
7.2.1. North America Web Real-Time Communication Market Estimates and Forecasts, 2018 - 2030 (USD Million)
7.2.2. U.S.
7.2.2.1. U.S. Web Real-Time Communication Market Estimates and Forecasts, 2018 - 2030 (USD Million)
7.2.3. Canada
7.2.3.1. Canada Web Real-Time Communication Market Estimates and Forecasts, 2018 - 2030 (USD Million)
7.2.4. Mexico
7.2.4.1. Mexico Web Real-Time Communication Market Estimates and Forecasts, 2018 - 2030 (USD Million)
7.3. Europe
7.3.1. Europe Web Real-Time Communication Market Estimates and Forecasts, 2018 - 2030 (USD Million)
7.3.2. UK
7.3.2.1. UK Web Real-Time Communication Market Estimates and Forecasts, 2018 - 2030 (USD Million)
7.3.3. Germany
7.3.3.1. Germany Web Real-Time Communication Market Estimates and Forecasts, 2018 - 2030 (USD Million)
7.3.4. France
7.3.4.1. France Web Real-Time Communication Market Estimates and Forecasts, 2018 - 2030 (USD Million)
7.4. Asia Pacific
7.4.1. Asia Pacific Web Real-Time Communication Market Estimates and Forecasts, 2018 - 2030 (USD Million)
7.4.2. China
7.4.2.1. China Web Real-Time Communication Market Estimates and Forecasts, 2018 - 2030 (USD Million)
7.4.3. India
7.4.3.1. India Web Real-Time Communication Market Estimates and Forecasts, 2018 - 2030 (USD Million)
7.4.4. Japan
7.4.4.1. Japan Web Real-Time Communication Market Estimates and Forecasts, 2018 - 2030 (USD Million)
7.4.5. South Korea
7.4.5.1. South Korea Web Real-Time Communication Market Estimates and Forecasts, 2018 - 2030 (USD Million)
7.5. Latin America
7.5.1. Latin America Web Real-Time Communication Market Estimates and Forecasts, 2018 - 2030 (USD Million)
7.5.2. Brazil
7.5.2.1. Brazil Web Real-Time Communication Market Estimates and Forecasts, 2018 - 2030 (USD Million)
7.6. MEA
7.6.1. MEA Web Real-Time Communication Market Estimates and Forecasts, 2018 - 2030 (USD Million)
7.6.2. UAE
7.6.2.1. UAE Web Real-Time Communication Market Estimates and Forecasts, 2018 - 2030 (USD Million)
7.6.3. Saudi Arabia
7.6.3.1. Saudi Arabia Web Real-Time Communication Market Estimates and Forecasts, 2018 - 2030 (USD Million)
7.6.4. South Africa
7.6.4.1. South Africa Web Real-Time Communication Market Estimates and Forecasts, 2018 - 2030 (USD Million)
CHAPTER 8. COMPETITIVE LANDSCAPE
8.1. Company Categorization
8.2. Company Market Positioning
8.3. Company Heat Map Analysis
8.4. Company Profiles/Listing
8.4.1. AT&T Inc.
8.4.1.1. Participant’s Overview
8.4.1.2. Financial Performance
8.4.1.3. Application Benchmarking
8.4.1.4. Strategic Initiative
8.4.2. Cisco Systems Inc.
8.4.2.1. Participant’s Overview
8.4.2.2. Financial Performance
8.4.2.3. Application Benchmarking
8.4.2.4. Strategic Initiative
8.4.3. Plivo Inc.
8.4.3.1. Participant’s Overview
8.4.3.2. Financial Performance
8.4.3.3. Application Benchmarking
8.4.3.4. Strategic Initiative
8.4.4. Ribbon Communications Operating Company Inc.
8.4.4.1. Participant’s Overview
8.4.4.2. Financial Performance
8.4.4.3. Application Benchmarking
8.4.4.4. Strategic Initiative
8.4.5. Avaya LLC
8.4.5.1. Participant’s Overview
8.4.5.2. Financial Performance
8.4.5.3. Application Benchmarking
8.4.5.4. Strategic Initiative
8.4.6. Poly (HP Development Company, L.P.)
8.4.6.1. Participant’s Overview
8.4.6.2. Financial Performance
8.4.6.3. Application Benchmarking
8.4.6.4. Strategic Initiative
8.4.7. Sangoma
8.4.7.1. Participant’s Overview
8.4.7.2. Financial Performance
8.4.7.3. Application Benchmarking
8.4.7.4. Strategic Initiative
8.4.8. Twilio Inc.
8.4.8.1. Participant’s Overview
8.4.8.2. Financial Performance
8.4.8.3. Application Benchmarking
8.4.8.4. Strategic Initiative
8.4.9. VONAGE
8.4.9.1. Participant’s Overview
8.4.9.2. Financial Performance
8.4.9.3. Application Benchmarking
8.4.9.4. Strategic Initiative
8.4.10. quobis
8.4.10.1. Participant’s Overview
8.4.10.2. Financial Performance
8.4.10.3. Application Benchmarking
8.4.10.4. Strategic Initiative
8.4.11. Dialogic Corporation
8.4.11.1. Participant’s Overview
8.4.11.2. Financial Performance
8.4.11.3. Application Benchmarking
8.4.11.4. Strategic Initiative
8.4.12. Oracle
8.4.12.1. Participant’s Overview
8.4.12.2. Financial Performance
8.4.12.3. Application Benchmarking
8.4.12.4. Strategic Initiative
1.1. Market Segmentation and Scope
1.2. Research Methodology
1.2.1. Information Procurement
1.3. Information or Data Analysis
1.4. Methodology
1.5. Research Scope and Assumptions
1.6. Market Formulation & Validation
1.7. Country Based Segment Share Calculation
1.8. List of Data Sources
CHAPTER 2. EXECUTIVE SUMMARY
2.1. Market Outlook
2.2. Segment Outlook
2.3. Competitive Insights
CHAPTER 3. WEB REAL-TIME COMMUNICATION VARIABLES, TRENDS, & SCOPE
3.1. Market Lineage Outlook
3.2. Market Dynamics
3.2.1. Market Drivers Analysis
3.2.2. Market Restraints Analysis
3.2.3. Industry Challenge
3.3. Web Real-Time Communication Analysis Tools
3.3.1. Industry Analysis - Porter’s
3.3.1.1. Bargaining power of the suppliers
3.3.1.2. Bargaining power of the buyers
3.3.1.3. Threats of substitution
3.3.1.4. Threats from new entrants
3.3.1.5. Competitive rivalry
3.3.2. PESTEL Analysis
CHAPTER 4. WEB REAL-TIME COMMUNICATION MARKET: COMPONENT ESTIMATES & TREND ANALYSIS
4.1. Segment Dashboard
4.2. Web Real-Time Communication Market: Component Movement Analysis, 2024 & 2030 (USD Million)
4.3. Solutions
4.3.1. Software Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
4.3.2. Voice Calling & Conference
4.3.2.1. Voice Calling & Conference Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
4.3.3. Video Calling & Conference
4.3.3.1. Video Calling & Conference Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
4.3.4. Message & File Sharing
4.3.4.1. V Message & File Sharing Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
4.3.5. Others
4.3.5.1. Others Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
4.4. Services
4.4.1. Services Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
CHAPTER 5. WEB REAL-TIME COMMUNICATION MARKET: DEVICES ESTIMATES & TREND ANALYSIS
5.1. Segment Dashboard
5.2. Web Real-Time Communication Market: Deployment Movement Analysis, 2024 & 2030 (USD Million)
5.3. Smartphones & Tablets
5.3.1. Smartphones & Tablets Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
5.4. PCs
5.4.1. PCs Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
5.5. Others
5.5.1. Others Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
CHAPTER 6. WEB REAL-TIME COMMUNICATION MARKET: END USE ESTIMATES & TREND ANALYSIS
6.1. Segment Dashboard
6.2. Web Real-Time Communication Market: End Use Movement Analysis, 2024 & 2030 (USD Million)
6.3. Retail
6.3.1. Retail Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
6.4. BFSI
6.4.1. BFSI Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
6.5. IT & Telecom
6.5.1. IT & Telecom Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
6.6. Media & Entertainment
6.6.1. Media & Entertainment Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
6.7. Healthcare
6.7.1. Healthcare Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
6.8. Others
6.8.1. Other End Uses Market Revenue Estimates and Forecasts, 2018 - 2030 (USD Million)
CHAPTER 7. WEB REAL-TIME COMMUNICATION MARKET REGION ESTIMATES & TREND ANALYSIS
7.1. Web Real-Time Communication Market Share, By Region, 2024 & 2030, USD Million
7.2. North America
7.2.1. North America Web Real-Time Communication Market Estimates and Forecasts, 2018 - 2030 (USD Million)
7.2.2. U.S.
7.2.2.1. U.S. Web Real-Time Communication Market Estimates and Forecasts, 2018 - 2030 (USD Million)
7.2.3. Canada
7.2.3.1. Canada Web Real-Time Communication Market Estimates and Forecasts, 2018 - 2030 (USD Million)
7.2.4. Mexico
7.2.4.1. Mexico Web Real-Time Communication Market Estimates and Forecasts, 2018 - 2030 (USD Million)
7.3. Europe
7.3.1. Europe Web Real-Time Communication Market Estimates and Forecasts, 2018 - 2030 (USD Million)
7.3.2. UK
7.3.2.1. UK Web Real-Time Communication Market Estimates and Forecasts, 2018 - 2030 (USD Million)
7.3.3. Germany
7.3.3.1. Germany Web Real-Time Communication Market Estimates and Forecasts, 2018 - 2030 (USD Million)
7.3.4. France
7.3.4.1. France Web Real-Time Communication Market Estimates and Forecasts, 2018 - 2030 (USD Million)
7.4. Asia Pacific
7.4.1. Asia Pacific Web Real-Time Communication Market Estimates and Forecasts, 2018 - 2030 (USD Million)
7.4.2. China
7.4.2.1. China Web Real-Time Communication Market Estimates and Forecasts, 2018 - 2030 (USD Million)
7.4.3. India
7.4.3.1. India Web Real-Time Communication Market Estimates and Forecasts, 2018 - 2030 (USD Million)
7.4.4. Japan
7.4.4.1. Japan Web Real-Time Communication Market Estimates and Forecasts, 2018 - 2030 (USD Million)
7.4.5. South Korea
7.4.5.1. South Korea Web Real-Time Communication Market Estimates and Forecasts, 2018 - 2030 (USD Million)
7.5. Latin America
7.5.1. Latin America Web Real-Time Communication Market Estimates and Forecasts, 2018 - 2030 (USD Million)
7.5.2. Brazil
7.5.2.1. Brazil Web Real-Time Communication Market Estimates and Forecasts, 2018 - 2030 (USD Million)
7.6. MEA
7.6.1. MEA Web Real-Time Communication Market Estimates and Forecasts, 2018 - 2030 (USD Million)
7.6.2. UAE
7.6.2.1. UAE Web Real-Time Communication Market Estimates and Forecasts, 2018 - 2030 (USD Million)
7.6.3. Saudi Arabia
7.6.3.1. Saudi Arabia Web Real-Time Communication Market Estimates and Forecasts, 2018 - 2030 (USD Million)
7.6.4. South Africa
7.6.4.1. South Africa Web Real-Time Communication Market Estimates and Forecasts, 2018 - 2030 (USD Million)
CHAPTER 8. COMPETITIVE LANDSCAPE
8.1. Company Categorization
8.2. Company Market Positioning
8.3. Company Heat Map Analysis
8.4. Company Profiles/Listing
8.4.1. AT&T Inc.
8.4.1.1. Participant’s Overview
8.4.1.2. Financial Performance
8.4.1.3. Application Benchmarking
8.4.1.4. Strategic Initiative
8.4.2. Cisco Systems Inc.
8.4.2.1. Participant’s Overview
8.4.2.2. Financial Performance
8.4.2.3. Application Benchmarking
8.4.2.4. Strategic Initiative
8.4.3. Plivo Inc.
8.4.3.1. Participant’s Overview
8.4.3.2. Financial Performance
8.4.3.3. Application Benchmarking
8.4.3.4. Strategic Initiative
8.4.4. Ribbon Communications Operating Company Inc.
8.4.4.1. Participant’s Overview
8.4.4.2. Financial Performance
8.4.4.3. Application Benchmarking
8.4.4.4. Strategic Initiative
8.4.5. Avaya LLC
8.4.5.1. Participant’s Overview
8.4.5.2. Financial Performance
8.4.5.3. Application Benchmarking
8.4.5.4. Strategic Initiative
8.4.6. Poly (HP Development Company, L.P.)
8.4.6.1. Participant’s Overview
8.4.6.2. Financial Performance
8.4.6.3. Application Benchmarking
8.4.6.4. Strategic Initiative
8.4.7. Sangoma
8.4.7.1. Participant’s Overview
8.4.7.2. Financial Performance
8.4.7.3. Application Benchmarking
8.4.7.4. Strategic Initiative
8.4.8. Twilio Inc.
8.4.8.1. Participant’s Overview
8.4.8.2. Financial Performance
8.4.8.3. Application Benchmarking
8.4.8.4. Strategic Initiative
8.4.9. VONAGE
8.4.9.1. Participant’s Overview
8.4.9.2. Financial Performance
8.4.9.3. Application Benchmarking
8.4.9.4. Strategic Initiative
8.4.10. quobis
8.4.10.1. Participant’s Overview
8.4.10.2. Financial Performance
8.4.10.3. Application Benchmarking
8.4.10.4. Strategic Initiative
8.4.11. Dialogic Corporation
8.4.11.1. Participant’s Overview
8.4.11.2. Financial Performance
8.4.11.3. Application Benchmarking
8.4.11.4. Strategic Initiative
8.4.12. Oracle
8.4.12.1. Participant’s Overview
8.4.12.2. Financial Performance
8.4.12.3. Application Benchmarking
8.4.12.4. Strategic Initiative
