Unified Communications as a Service Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2023-2028
Market Overview:
The global unified communications as a service market size reached US$ 53.1 Billion in 2022. Looking forward, IMARC Group expects the market to reach US$ 170.9 Billion by 2028, exhibiting a growth rate (CAGR) of 21.3% during 2023-2028. The rising adoption of cloud-based solutions, increasing demand for effective communication solutions in various industries, and the growing preference for digitizing business processes represent some of the key factors driving the market.
Unified communications as a service (UCaaS) refers to a cloud-delivered unified communications model that offers a wide variety of communication and collaboration applications and services. It provides e-mail, instant messaging, video conferencing, call routing, and voice communication tools via single-tenant and multi-tenant services. It delivers flexibility and scalability for various core business operations and offers contact-center capabilities, such as an auto attendant, interactive voice response, call routing, and customer relationship management integrations. It also increases operational efficiency and aids in minimizing the capital investments to acquire hardware equipment and outsource resources. It allows business owners to operate and run their organization from anywhere and anytime with internet connectivity. It also helps enhance employee productivity and streamline various information technology (IT) services and processes. It assists numerous small and medium-sized enterprises (SMEs) in improving their customer care services to uplift their sales and boost the growth of their businesses. Furthermore, as UCaaS improves the efficiency of various business operations, it is employed in the banking, financial services and insurance (BFSI), information and technology (IT), telecommunication, travel and hospitality, and transportation and logistics sectors across the globe.
Unified Communications as a Service Market Trends:
At present, the increasing demand for effective communication solutions in various industries to manage relationships with their staff, customers, and stakeholders represents one of the primary factors influencing the market positively. Besides this, the rising adoption of cloud-based solutions to manage infrastructures, minimize costs, and delegate various labor-intensive tasks is propelling the growth of the market. In addition, the growing preference for digitizing business processes to simplify workflow and operations, interpret data, and gain valuable insights is offering a favorable market outlook. Apart from this, there is an increase in the adoption of work-from-home (WFH) models among employees to maintain work-life balance and improve productivity around the world. This, along with the rising trend of bringing your own devices (BYOD) into the office for enhanced enterprise mobility, is contributing to the growth of the market. Additionally, the increasing integration of artificial intelligence (AI) and the internet of things (IoT) in UCaaS for offering various benefits, such as automated transcripts and smart tracking of speakers and intuitive call recordings, is supporting the market growth. Moreover, the rising improvements in the IT infrastructure of businesses, along with the escalating demand for public cloud services, are bolstering the market growth.
Key Market Segmentation:
IMARC Group provides an analysis of the key trends in each sub-segment of the global unified communications as a service market report, along with forecasts at the global, regional and country level from 2023-2028. Our report has categorized the market based on solution type, organization size, deployment mode and vertical.
Solution Type Insights:
Telephony
Unified Messaging
Conferencing
Collaboration Platforms
Others
The report has provided a detailed breakup and analysis of the unified communications as a service market based on the solution type. This includes telephony, unified messaging, conferencing, collaboration platforms, and others. According to the report, telephony represented the largest segment.
Organization Size Insights:
Small and Medium Enterprises
Large Enterprises
A detailed breakup and analysis of the unified communications as a service market based on the organization size has also been provided in the report. This includes small and medium enterprises and large enterprises. According to the report, large enterprises accounted for the largest market share.
Deployment Mode Insights:
Public Cloud
Private Cloud
Hybrid Cloud
A detailed breakup and analysis of the unified communications as a service market based on the deployment mode has also been provided in the report. This includes public cloud, private cloud, and hybrid cloud. According to the report, public cloud accounted for the largest market share.
Vertical Insights:
BFSI
IT and Telecom
Healthcare
Transportation and Logistics
Travel and Hospitality
Media and Entertainment
Others
A detailed breakup and analysis of the unified communications as a service market based on the vertical has also been provided in the report. This includes BFSI, IT and telecom, healthcare, transportation and logistics, travel and hospitality, media and entertainment, and others. According to the report, IT and telecom accounted for the largest market share.
Regional Insights:
North America
United States
Canada
Asia Pacific
China
Japan
India
South Korea
Australia
Indonesia
Others
Europe
Germany
France
United Kingdom
Italy
Spain
Russia
Others
Latin America
Brazil
Mexico
Others
Middle East and Africa
The report has also provided a comprehensive analysis of all the major regional markets, which include North America (the United States and Canada); Asia Pacific (China, Japan, India, South Korea, Australia, Indonesia, and others); Europe (the United Kingdom, Germany, France, Italy, Spain, Russia, and others); Latin America (Brazil, Mexico, and others); and the Middle East and Africa. According to the report, North America was the largest market for unified communications as a service. Some of the factors driving the North America unified communications as a service market included the growing adoption of cloud technologies, increasing business automation, rising remote workforce, etc.
Competitive Landscape:
The report has also provided a comprehensive analysis of the competitive landscape in the global unified communications as a service market. Competitive analysis such as market structure, market share by key players, player positioning, top winning strategies, competitive dashboard, and company evaluation quadrant has been covered in the report. Also, detailed profiles of all major companies have been provided. Some of the companies covered include 8x8 Inc., Ale USA Inc., AT&T Inc. (China Huaxin Post and Telecom Technologies Co. Ltd.), BT Group Plc, Cisco Systems Inc., Fuze Inc., Microsoft Corporation, NTT Communications (The Nippon Telegraph and Telephone Corporation), Ringcentral Inc., Verizon Communications Inc., etc. Kindly note that this only represents a partial list of companies, and the complete list has been provided in the report.
Key Questions Answered in This Report:
How has the global unified communications as a service market performed so far, and how will it perform in the coming years?
What are the drivers, restraints, and opportunities in the global unified communications as a service market?
What is the impact of each driver, restraint, and opportunity on the global unified communications as a service market?
What are the key regional markets?
Which countries represent the most attractive unified communications as a service market?
What is the breakup of the market based on the solution type?
Which is the most attractive solution type in the unified communications as a service market?
What is the breakup of the market based on the organization size?
Which is the most attractive organization size in the unified communications as a service market?
What is the breakup of the market based on the deployment mode?
Which is the most attractive deployment mode in the unified communications as a service market?
What is the breakup of the market based on the vertical?
Which is the most attractive vertical in the unified communications as a service market?
What is the competitive structure of the global unified communications as a service market?
Who are the key players/companies in the global unified communications as a service market?
The global unified communications as a service market size reached US$ 53.1 Billion in 2022. Looking forward, IMARC Group expects the market to reach US$ 170.9 Billion by 2028, exhibiting a growth rate (CAGR) of 21.3% during 2023-2028. The rising adoption of cloud-based solutions, increasing demand for effective communication solutions in various industries, and the growing preference for digitizing business processes represent some of the key factors driving the market.
Unified communications as a service (UCaaS) refers to a cloud-delivered unified communications model that offers a wide variety of communication and collaboration applications and services. It provides e-mail, instant messaging, video conferencing, call routing, and voice communication tools via single-tenant and multi-tenant services. It delivers flexibility and scalability for various core business operations and offers contact-center capabilities, such as an auto attendant, interactive voice response, call routing, and customer relationship management integrations. It also increases operational efficiency and aids in minimizing the capital investments to acquire hardware equipment and outsource resources. It allows business owners to operate and run their organization from anywhere and anytime with internet connectivity. It also helps enhance employee productivity and streamline various information technology (IT) services and processes. It assists numerous small and medium-sized enterprises (SMEs) in improving their customer care services to uplift their sales and boost the growth of their businesses. Furthermore, as UCaaS improves the efficiency of various business operations, it is employed in the banking, financial services and insurance (BFSI), information and technology (IT), telecommunication, travel and hospitality, and transportation and logistics sectors across the globe.
Unified Communications as a Service Market Trends:
At present, the increasing demand for effective communication solutions in various industries to manage relationships with their staff, customers, and stakeholders represents one of the primary factors influencing the market positively. Besides this, the rising adoption of cloud-based solutions to manage infrastructures, minimize costs, and delegate various labor-intensive tasks is propelling the growth of the market. In addition, the growing preference for digitizing business processes to simplify workflow and operations, interpret data, and gain valuable insights is offering a favorable market outlook. Apart from this, there is an increase in the adoption of work-from-home (WFH) models among employees to maintain work-life balance and improve productivity around the world. This, along with the rising trend of bringing your own devices (BYOD) into the office for enhanced enterprise mobility, is contributing to the growth of the market. Additionally, the increasing integration of artificial intelligence (AI) and the internet of things (IoT) in UCaaS for offering various benefits, such as automated transcripts and smart tracking of speakers and intuitive call recordings, is supporting the market growth. Moreover, the rising improvements in the IT infrastructure of businesses, along with the escalating demand for public cloud services, are bolstering the market growth.
Key Market Segmentation:
IMARC Group provides an analysis of the key trends in each sub-segment of the global unified communications as a service market report, along with forecasts at the global, regional and country level from 2023-2028. Our report has categorized the market based on solution type, organization size, deployment mode and vertical.
Solution Type Insights:
Telephony
Unified Messaging
Conferencing
Collaboration Platforms
Others
The report has provided a detailed breakup and analysis of the unified communications as a service market based on the solution type. This includes telephony, unified messaging, conferencing, collaboration platforms, and others. According to the report, telephony represented the largest segment.
Organization Size Insights:
Small and Medium Enterprises
Large Enterprises
A detailed breakup and analysis of the unified communications as a service market based on the organization size has also been provided in the report. This includes small and medium enterprises and large enterprises. According to the report, large enterprises accounted for the largest market share.
Deployment Mode Insights:
Public Cloud
Private Cloud
Hybrid Cloud
A detailed breakup and analysis of the unified communications as a service market based on the deployment mode has also been provided in the report. This includes public cloud, private cloud, and hybrid cloud. According to the report, public cloud accounted for the largest market share.
Vertical Insights:
BFSI
IT and Telecom
Healthcare
Transportation and Logistics
Travel and Hospitality
Media and Entertainment
Others
A detailed breakup and analysis of the unified communications as a service market based on the vertical has also been provided in the report. This includes BFSI, IT and telecom, healthcare, transportation and logistics, travel and hospitality, media and entertainment, and others. According to the report, IT and telecom accounted for the largest market share.
Regional Insights:
North America
United States
Canada
Asia Pacific
China
Japan
India
South Korea
Australia
Indonesia
Others
Europe
Germany
France
United Kingdom
Italy
Spain
Russia
Others
Latin America
Brazil
Mexico
Others
Middle East and Africa
The report has also provided a comprehensive analysis of all the major regional markets, which include North America (the United States and Canada); Asia Pacific (China, Japan, India, South Korea, Australia, Indonesia, and others); Europe (the United Kingdom, Germany, France, Italy, Spain, Russia, and others); Latin America (Brazil, Mexico, and others); and the Middle East and Africa. According to the report, North America was the largest market for unified communications as a service. Some of the factors driving the North America unified communications as a service market included the growing adoption of cloud technologies, increasing business automation, rising remote workforce, etc.
Competitive Landscape:
The report has also provided a comprehensive analysis of the competitive landscape in the global unified communications as a service market. Competitive analysis such as market structure, market share by key players, player positioning, top winning strategies, competitive dashboard, and company evaluation quadrant has been covered in the report. Also, detailed profiles of all major companies have been provided. Some of the companies covered include 8x8 Inc., Ale USA Inc., AT&T Inc. (China Huaxin Post and Telecom Technologies Co. Ltd.), BT Group Plc, Cisco Systems Inc., Fuze Inc., Microsoft Corporation, NTT Communications (The Nippon Telegraph and Telephone Corporation), Ringcentral Inc., Verizon Communications Inc., etc. Kindly note that this only represents a partial list of companies, and the complete list has been provided in the report.
Key Questions Answered in This Report:
How has the global unified communications as a service market performed so far, and how will it perform in the coming years?
What are the drivers, restraints, and opportunities in the global unified communications as a service market?
What is the impact of each driver, restraint, and opportunity on the global unified communications as a service market?
What are the key regional markets?
Which countries represent the most attractive unified communications as a service market?
What is the breakup of the market based on the solution type?
Which is the most attractive solution type in the unified communications as a service market?
What is the breakup of the market based on the organization size?
Which is the most attractive organization size in the unified communications as a service market?
What is the breakup of the market based on the deployment mode?
Which is the most attractive deployment mode in the unified communications as a service market?
What is the breakup of the market based on the vertical?
Which is the most attractive vertical in the unified communications as a service market?
What is the competitive structure of the global unified communications as a service market?
Who are the key players/companies in the global unified communications as a service market?
1 PREFACE
2 SCOPE AND METHODOLOGY
2.1 Objectives of the Study
2.2 Stakeholders
2.3 Data Sources
2.3.1 Primary Sources
2.3.2 Secondary Sources
2.4 Market Estimation
2.4.1 Bottom-Up Approach
2.4.2 Top-Down Approach
2.5 Forecasting Methodology
3 EXECUTIVE SUMMARY
4 INTRODUCTION
4.1 Overview
4.2 Key Industry Trends
5 GLOBAL UNIFIED COMMUNICATIONS AS A SERVICE MARKET
5.1 Market Overview
5.2 Market Performance
5.3 Impact of COVID-19
5.4 Market Forecast
6 MARKET BREAKUP BY SOLUTION TYPE
6.1 Telephony
6.1.1 Market Trends
6.1.2 Market Forecast
6.2 Unified Messaging
6.2.1 Market Trends
6.2.2 Market Forecast
6.3 Conferencing
6.3.1 Market Trends
6.3.2 Market Forecast
6.4 Collaboration Platforms
6.4.1 Market Trends
6.4.2 Market Forecast
6.5 Others
6.5.1 Market Trends
6.5.2 Market Forecast
7 MARKET BREAKUP BY ORGANIZATION SIZE
7.1 Small and Medium Enterprises
7.1.1 Market Trends
7.1.2 Market Forecast
7.2 Large Enterprises
7.2.1 Market Trends
7.2.2 Market Forecast
8 MARKET BREAKUP BY DEPLOYMENT MODE
8.1 Public Cloud
8.1.1 Market Trends
8.1.2 Market Forecast
8.2 Private Cloud
8.2.1 Market Trends
8.2.2 Market Forecast
8.3 Hybrid Cloud
8.3.1 Market Trends
8.3.2 Market Forecast
9 MARKET BREAKUP BY VERTICAL
9.1 BFSI
9.1.1 Market Trends
9.1.2 Market Forecast
9.2 IT and Telecom
9.2.1 Market Trends
9.2.2 Market Forecast
9.3 Healthcare
9.3.1 Market Trends
9.3.2 Market Forecast
9.4 Transportation and Logistics
9.4.1 Market Trends
9.4.2 Market Forecast
9.5 Travel and Hospitality
9.5.1 Market Trends
9.5.2 Market Forecast
9.6 Media and Entertainment
9.6.1 Market Trends
9.6.2 Market Forecast
9.7 Others
9.7.1 Market Trends
9.7.2 Market Forecast
10 MARKET BREAKUP BY REGION
10.1 North America
10.1.1 United States
10.1.1.1 Market Trends
10.1.1.2 Market Forecast
10.1.2 Canada
10.1.2.1 Market Trends
10.1.2.2 Market Forecast
10.2 Asia Pacific
10.2.1 China
10.2.1.1 Market Trends
10.2.1.2 Market Forecast
10.2.2 Japan
10.2.2.1 Market Trends
10.2.2.2 Market Forecast
10.2.3 India
10.2.3.1 Market Trends
10.2.3.2 Market Forecast
10.2.4 South Korea
10.2.4.1 Market Trends
10.2.4.2 Market Forecast
10.2.5 Australia
10.2.5.1 Market Trends
10.2.5.2 Market Forecast
10.2.6 Indonesia
10.2.6.1 Market Trends
10.2.6.2 Market Forecast
10.2.7 Others
10.2.7.1 Market Trends
10.2.7.2 Market Forecast
10.3 Europe
10.3.1 Germany
10.3.1.1 Market Trends
10.3.1.2 Market Forecast
10.3.2 France
10.3.2.1 Market Trends
10.3.2.2 Market Forecast
10.3.3 United Kingdom
10.3.3.1 Market Trends
10.3.3.2 Market Forecast
10.3.4 Italy
10.3.4.1 Market Trends
10.3.4.2 Market Forecast
10.3.5 Spain
10.3.5.1 Market Trends
10.3.5.2 Market Forecast
10.3.6 Russia
10.3.6.1 Market Trends
10.3.6.2 Market Forecast
10.3.7 Others
10.3.7.1 Market Trends
10.3.7.2 Market Forecast
10.4 Latin America
10.4.1 Brazil
10.4.1.1 Market Trends
10.4.1.2 Market Forecast
10.4.2 Mexico
10.4.2.1 Market Trends
10.4.2.2 Market Forecast
10.4.3 Others
10.4.3.1 Market Trends
10.4.3.2 Market Forecast
10.5 Middle East and Africa
10.5.1 Market Trends
10.5.2 Market Breakup by Country
10.5.3 Market Forecast
11 SWOT ANALYSIS
11.1 Overview
11.2 Strengths
11.3 Weaknesses
11.4 Opportunities
11.5 Threats
12 VALUE CHAIN ANALYSIS
13 PORTERS FIVE FORCES ANALYSIS
13.1 Overview
13.2 Bargaining Power of Buyers
13.3 Bargaining Power of Suppliers
13.4 Degree of Competition
13.5 Threat of New Entrants
13.6 Threat of Substitutes
14 PRICE ANALYSIS
15 COMPETITIVE LANDSCAPE
15.1 Market Structure
15.2 Key Players
15.3 Profiles of Key Players
15.3.1 8x8 Inc.
15.3.1.1 Company Overview
15.3.1.2 Product Portfolio
15.3.1.3 Financials
15.3.1.4 SWOT Analysis
15.3.2 Ale USA Inc.
15.3.2.1 Company Overview
15.3.2.2 Product Portfolio
15.3.3 AT&T Inc. (China Huaxin Post and Telecom Technologies Co. Ltd.)
15.3.3.1 Company Overview
15.3.3.2 Product Portfolio
15.3.3.3 Financials
15.3.3.4 SWOT Analysis
15.3.4 BT Group Plc
15.3.4.1 Company Overview
15.3.4.2 Product Portfolio
15.3.4.3 Financials
15.3.4.4 SWOT Analysis
15.3.5 Cisco Systems Inc.
15.3.5.1 Company Overview
15.3.5.2 Product Portfolio
15.3.5.3 Financials
15.3.5.4 SWOT Analysis
15.3.6 Fuze Inc.
15.3.6.1 Company Overview
15.3.6.2 Product Portfolio
15.3.7 Microsoft Corporation
15.3.7.1 Company Overview
15.3.7.2 Product Portfolio
15.3.7.3 Financials
15.3.7.4 SWOT Analysis
15.3.8 NTT Communications (The Nippon Telegraph and Telephone Corporation)
15.3.8.1 Company Overview
15.3.8.2 Product Portfolio
15.3.9 Ringcentral Inc.
15.3.9.1 Company Overview
15.3.9.2 Product Portfolio
15.3.9.3 Financials
15.3.10 Verizon Communications Inc.
15.3.10.1 Company Overview
15.3.10.2 Product Portfolio
15.3.10.3 Financials
15.3.10.4 SWOT Analysis
2 SCOPE AND METHODOLOGY
2.1 Objectives of the Study
2.2 Stakeholders
2.3 Data Sources
2.3.1 Primary Sources
2.3.2 Secondary Sources
2.4 Market Estimation
2.4.1 Bottom-Up Approach
2.4.2 Top-Down Approach
2.5 Forecasting Methodology
3 EXECUTIVE SUMMARY
4 INTRODUCTION
4.1 Overview
4.2 Key Industry Trends
5 GLOBAL UNIFIED COMMUNICATIONS AS A SERVICE MARKET
5.1 Market Overview
5.2 Market Performance
5.3 Impact of COVID-19
5.4 Market Forecast
6 MARKET BREAKUP BY SOLUTION TYPE
6.1 Telephony
6.1.1 Market Trends
6.1.2 Market Forecast
6.2 Unified Messaging
6.2.1 Market Trends
6.2.2 Market Forecast
6.3 Conferencing
6.3.1 Market Trends
6.3.2 Market Forecast
6.4 Collaboration Platforms
6.4.1 Market Trends
6.4.2 Market Forecast
6.5 Others
6.5.1 Market Trends
6.5.2 Market Forecast
7 MARKET BREAKUP BY ORGANIZATION SIZE
7.1 Small and Medium Enterprises
7.1.1 Market Trends
7.1.2 Market Forecast
7.2 Large Enterprises
7.2.1 Market Trends
7.2.2 Market Forecast
8 MARKET BREAKUP BY DEPLOYMENT MODE
8.1 Public Cloud
8.1.1 Market Trends
8.1.2 Market Forecast
8.2 Private Cloud
8.2.1 Market Trends
8.2.2 Market Forecast
8.3 Hybrid Cloud
8.3.1 Market Trends
8.3.2 Market Forecast
9 MARKET BREAKUP BY VERTICAL
9.1 BFSI
9.1.1 Market Trends
9.1.2 Market Forecast
9.2 IT and Telecom
9.2.1 Market Trends
9.2.2 Market Forecast
9.3 Healthcare
9.3.1 Market Trends
9.3.2 Market Forecast
9.4 Transportation and Logistics
9.4.1 Market Trends
9.4.2 Market Forecast
9.5 Travel and Hospitality
9.5.1 Market Trends
9.5.2 Market Forecast
9.6 Media and Entertainment
9.6.1 Market Trends
9.6.2 Market Forecast
9.7 Others
9.7.1 Market Trends
9.7.2 Market Forecast
10 MARKET BREAKUP BY REGION
10.1 North America
10.1.1 United States
10.1.1.1 Market Trends
10.1.1.2 Market Forecast
10.1.2 Canada
10.1.2.1 Market Trends
10.1.2.2 Market Forecast
10.2 Asia Pacific
10.2.1 China
10.2.1.1 Market Trends
10.2.1.2 Market Forecast
10.2.2 Japan
10.2.2.1 Market Trends
10.2.2.2 Market Forecast
10.2.3 India
10.2.3.1 Market Trends
10.2.3.2 Market Forecast
10.2.4 South Korea
10.2.4.1 Market Trends
10.2.4.2 Market Forecast
10.2.5 Australia
10.2.5.1 Market Trends
10.2.5.2 Market Forecast
10.2.6 Indonesia
10.2.6.1 Market Trends
10.2.6.2 Market Forecast
10.2.7 Others
10.2.7.1 Market Trends
10.2.7.2 Market Forecast
10.3 Europe
10.3.1 Germany
10.3.1.1 Market Trends
10.3.1.2 Market Forecast
10.3.2 France
10.3.2.1 Market Trends
10.3.2.2 Market Forecast
10.3.3 United Kingdom
10.3.3.1 Market Trends
10.3.3.2 Market Forecast
10.3.4 Italy
10.3.4.1 Market Trends
10.3.4.2 Market Forecast
10.3.5 Spain
10.3.5.1 Market Trends
10.3.5.2 Market Forecast
10.3.6 Russia
10.3.6.1 Market Trends
10.3.6.2 Market Forecast
10.3.7 Others
10.3.7.1 Market Trends
10.3.7.2 Market Forecast
10.4 Latin America
10.4.1 Brazil
10.4.1.1 Market Trends
10.4.1.2 Market Forecast
10.4.2 Mexico
10.4.2.1 Market Trends
10.4.2.2 Market Forecast
10.4.3 Others
10.4.3.1 Market Trends
10.4.3.2 Market Forecast
10.5 Middle East and Africa
10.5.1 Market Trends
10.5.2 Market Breakup by Country
10.5.3 Market Forecast
11 SWOT ANALYSIS
11.1 Overview
11.2 Strengths
11.3 Weaknesses
11.4 Opportunities
11.5 Threats
12 VALUE CHAIN ANALYSIS
13 PORTERS FIVE FORCES ANALYSIS
13.1 Overview
13.2 Bargaining Power of Buyers
13.3 Bargaining Power of Suppliers
13.4 Degree of Competition
13.5 Threat of New Entrants
13.6 Threat of Substitutes
14 PRICE ANALYSIS
15 COMPETITIVE LANDSCAPE
15.1 Market Structure
15.2 Key Players
15.3 Profiles of Key Players
15.3.1 8x8 Inc.
15.3.1.1 Company Overview
15.3.1.2 Product Portfolio
15.3.1.3 Financials
15.3.1.4 SWOT Analysis
15.3.2 Ale USA Inc.
15.3.2.1 Company Overview
15.3.2.2 Product Portfolio
15.3.3 AT&T Inc. (China Huaxin Post and Telecom Technologies Co. Ltd.)
15.3.3.1 Company Overview
15.3.3.2 Product Portfolio
15.3.3.3 Financials
15.3.3.4 SWOT Analysis
15.3.4 BT Group Plc
15.3.4.1 Company Overview
15.3.4.2 Product Portfolio
15.3.4.3 Financials
15.3.4.4 SWOT Analysis
15.3.5 Cisco Systems Inc.
15.3.5.1 Company Overview
15.3.5.2 Product Portfolio
15.3.5.3 Financials
15.3.5.4 SWOT Analysis
15.3.6 Fuze Inc.
15.3.6.1 Company Overview
15.3.6.2 Product Portfolio
15.3.7 Microsoft Corporation
15.3.7.1 Company Overview
15.3.7.2 Product Portfolio
15.3.7.3 Financials
15.3.7.4 SWOT Analysis
15.3.8 NTT Communications (The Nippon Telegraph and Telephone Corporation)
15.3.8.1 Company Overview
15.3.8.2 Product Portfolio
15.3.9 Ringcentral Inc.
15.3.9.1 Company Overview
15.3.9.2 Product Portfolio
15.3.9.3 Financials
15.3.10 Verizon Communications Inc.
15.3.10.1 Company Overview
15.3.10.2 Product Portfolio
15.3.10.3 Financials
15.3.10.4 SWOT Analysis
LIST OF TABLES
Table 1: Global: Unified Communications as a Service Market: Key Industry Highlights, 2022 and 2028
Table 2: Global: Unified Communications as a Service Market Forecast: Breakup by Solution Type (in Million US$), 2023-2028
Table 3: Global: Unified Communications as a Service Market Forecast: Breakup by Organization Size (in Million US$), 2023-2028
Table 4: Global: Unified Communications as a Service Market Forecast: Breakup by Deployment Mode (in Million US$), 2023-2028
Table 5: Global: Unified Communications as a Service Market Forecast: Breakup by Vertical (in Million US$), 2023-2028
Table 6: Global: Unified Communications as a Service Market Forecast: Breakup by Region (in Million US$), 2023-2028
Table 7: Global: Unified Communications as a Service Market Structure
Table 8: Global: Unified Communications as a Service Market: Key Players
Table 1: Global: Unified Communications as a Service Market: Key Industry Highlights, 2022 and 2028
Table 2: Global: Unified Communications as a Service Market Forecast: Breakup by Solution Type (in Million US$), 2023-2028
Table 3: Global: Unified Communications as a Service Market Forecast: Breakup by Organization Size (in Million US$), 2023-2028
Table 4: Global: Unified Communications as a Service Market Forecast: Breakup by Deployment Mode (in Million US$), 2023-2028
Table 5: Global: Unified Communications as a Service Market Forecast: Breakup by Vertical (in Million US$), 2023-2028
Table 6: Global: Unified Communications as a Service Market Forecast: Breakup by Region (in Million US$), 2023-2028
Table 7: Global: Unified Communications as a Service Market Structure
Table 8: Global: Unified Communications as a Service Market: Key Players
LIST OF FIGURES
Figure 1: Global: Unified Communications as a Service Market: Major Drivers and Challenges
Figure 2: Global: Unified Communications as a Service Market: Sales Value (in Billion US$), 2017-2022
Figure 3: Global: Unified Communications as a Service Market: Breakup by Solution Type (in %), 2022
Figure 4: Global: Unified Communications as a Service Market: Breakup by Organization Size (in %), 2022
Figure 5: Global: Unified Communications as a Service Market: Breakup by Deployment Mode (in %), 2022
Figure 6: Global: Unified Communications as a Service Market: Breakup by Vertical (in %), 2022
Figure 7: Global: Unified Communications as a Service Market: Breakup by Region (in %), 2022
Figure 8: Global: Unified Communications as a Service Market Forecast: Sales Value (in Billion US$), 2023-2028
Figure 9: Global: Unified Communications as a Service (Telephony) Market: Sales Value (in Million US$), 2017 & 2022
Figure 10: Global: Unified Communications as a Service (Telephony) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 11: Global: Unified Communications as a Service (Unified Messaging) Market: Sales Value (in Million US$), 2017 & 2022
Figure 12: Global: Unified Communications as a Service (Unified Messaging) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 13: Global: Unified Communications as a Service (Conferencing) Market: Sales Value (in Million US$), 2017 & 2022
Figure 14: Global: Unified Communications as a Service (Conferencing) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 15: Global: Unified Communications as a Service (Collaboration Platforms) Market: Sales Value (in Million US$), 2017 & 2022
Figure 16: Global: Unified Communications as a Service (Collaboration Platforms) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 17: Global: Unified Communications as a Service (Other Solution Types) Market: Sales Value (in Million US$), 2017 & 2022
Figure 18: Global: Unified Communications as a Service (Other Solution Types) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 19: Global: Unified Communications as a Service (Small and Medium Enterprises) Market: Sales Value (in Million US$), 2017 & 2022
Figure 20: Global: Unified Communications as a Service (Small and Medium Enterprises) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 21: Global: Unified Communications as a Service (Large Enterprises) Market: Sales Value (in Million US$), 2017 & 2022
Figure 22: Global: Unified Communications as a Service (Large Enterprises) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 23: Global: Unified Communications as a Service (Public Cloud) Market: Sales Value (in Million US$), 2017 & 2022
Figure 24: Global: Unified Communications as a Service (Public Cloud) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 25: Global: Unified Communications as a Service (Private Cloud) Market: Sales Value (in Million US$), 2017 & 2022
Figure 26: Global: Unified Communications as a Service (Private Cloud) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 27: Global: Unified Communications as a Service (Hybrid Cloud) Market: Sales Value (in Million US$), 2017 & 2022
Figure 28: Global: Unified Communications as a Service (Hybrid Cloud) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 29: Global: Unified Communications as a Service (BFSI) Market: Sales Value (in Million US$), 2017 & 2022
Figure 30: Global: Unified Communications as a Service (BFSI) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 31: Global: Unified Communications as a Service (IT and Telecom) Market: Sales Value (in Million US$), 2017 & 2022
Figure 32: Global: Unified Communications as a Service (IT and Telecom) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 33: Global: Unified Communications as a Service (Healthcare) Market: Sales Value (in Million US$), 2017 & 2022
Figure 34: Global: Unified Communications as a Service (Healthcare) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 35: Global: Unified Communications as a Service (Transportation and Logistics) Market: Sales Value (in Million US$), 2017 & 2022
Figure 36: Global: Unified Communications as a Service (Transportation and Logistics) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 37: Global: Unified Communications as a Service (Travel and Hospitality) Market: Sales Value (in Million US$), 2017 & 2022
Figure 38: Global: Unified Communications as a Service (Travel and Hospitality) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 39: Global: Unified Communications as a Service (Media and Entertainment) Market: Sales Value (in Million US$), 2017 & 2022
Figure 40: Global: Unified Communications as a Service (Media and Entertainment) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 41: Global: Unified Communications as a Service (Other Verticals) Market: Sales Value (in Million US$), 2017 & 2022
Figure 42: Global: Unified Communications as a Service (Other Verticals) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 43: North America: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 44: North America: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 45: United States: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 46: United States: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 47: Canada: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 48: Canada: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 49: Asia Pacific: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 50: Asia Pacific: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 51: China: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 52: China: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 53: Japan: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 54: Japan: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 55: India: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 56: India: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 57: South Korea: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 58: South Korea: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 59: Australia: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 60: Australia: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 61: Indonesia: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 62: Indonesia: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 63: Others: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 64: Others: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 65: Europe: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 66: Europe: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 67: Germany: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 68: Germany: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 69: France: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 70: France: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 71: United Kingdom: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 72: United Kingdom: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 73: Italy: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 74: Italy: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 75: Spain: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 76: Spain: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 77: Russia: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 78: Russia: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 79: Others: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 80: Others: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 81: Latin America: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 82: Latin America: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 83: Brazil: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 84: Brazil: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 85: Mexico: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 86: Mexico: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 87: Others: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 88: Others: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 89: Middle East and Africa: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 90: Middle East and Africa: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 91: Global: Unified Communications as a Service Industry: SWOT Analysis
Figure 92: Global: Unified Communications as a Service Industry: Value Chain Analysis
Figure 93: Global: Unified Communications as a Service Industry: Porter’s Five Forces Analysis
Figure 1: Global: Unified Communications as a Service Market: Major Drivers and Challenges
Figure 2: Global: Unified Communications as a Service Market: Sales Value (in Billion US$), 2017-2022
Figure 3: Global: Unified Communications as a Service Market: Breakup by Solution Type (in %), 2022
Figure 4: Global: Unified Communications as a Service Market: Breakup by Organization Size (in %), 2022
Figure 5: Global: Unified Communications as a Service Market: Breakup by Deployment Mode (in %), 2022
Figure 6: Global: Unified Communications as a Service Market: Breakup by Vertical (in %), 2022
Figure 7: Global: Unified Communications as a Service Market: Breakup by Region (in %), 2022
Figure 8: Global: Unified Communications as a Service Market Forecast: Sales Value (in Billion US$), 2023-2028
Figure 9: Global: Unified Communications as a Service (Telephony) Market: Sales Value (in Million US$), 2017 & 2022
Figure 10: Global: Unified Communications as a Service (Telephony) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 11: Global: Unified Communications as a Service (Unified Messaging) Market: Sales Value (in Million US$), 2017 & 2022
Figure 12: Global: Unified Communications as a Service (Unified Messaging) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 13: Global: Unified Communications as a Service (Conferencing) Market: Sales Value (in Million US$), 2017 & 2022
Figure 14: Global: Unified Communications as a Service (Conferencing) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 15: Global: Unified Communications as a Service (Collaboration Platforms) Market: Sales Value (in Million US$), 2017 & 2022
Figure 16: Global: Unified Communications as a Service (Collaboration Platforms) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 17: Global: Unified Communications as a Service (Other Solution Types) Market: Sales Value (in Million US$), 2017 & 2022
Figure 18: Global: Unified Communications as a Service (Other Solution Types) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 19: Global: Unified Communications as a Service (Small and Medium Enterprises) Market: Sales Value (in Million US$), 2017 & 2022
Figure 20: Global: Unified Communications as a Service (Small and Medium Enterprises) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 21: Global: Unified Communications as a Service (Large Enterprises) Market: Sales Value (in Million US$), 2017 & 2022
Figure 22: Global: Unified Communications as a Service (Large Enterprises) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 23: Global: Unified Communications as a Service (Public Cloud) Market: Sales Value (in Million US$), 2017 & 2022
Figure 24: Global: Unified Communications as a Service (Public Cloud) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 25: Global: Unified Communications as a Service (Private Cloud) Market: Sales Value (in Million US$), 2017 & 2022
Figure 26: Global: Unified Communications as a Service (Private Cloud) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 27: Global: Unified Communications as a Service (Hybrid Cloud) Market: Sales Value (in Million US$), 2017 & 2022
Figure 28: Global: Unified Communications as a Service (Hybrid Cloud) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 29: Global: Unified Communications as a Service (BFSI) Market: Sales Value (in Million US$), 2017 & 2022
Figure 30: Global: Unified Communications as a Service (BFSI) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 31: Global: Unified Communications as a Service (IT and Telecom) Market: Sales Value (in Million US$), 2017 & 2022
Figure 32: Global: Unified Communications as a Service (IT and Telecom) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 33: Global: Unified Communications as a Service (Healthcare) Market: Sales Value (in Million US$), 2017 & 2022
Figure 34: Global: Unified Communications as a Service (Healthcare) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 35: Global: Unified Communications as a Service (Transportation and Logistics) Market: Sales Value (in Million US$), 2017 & 2022
Figure 36: Global: Unified Communications as a Service (Transportation and Logistics) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 37: Global: Unified Communications as a Service (Travel and Hospitality) Market: Sales Value (in Million US$), 2017 & 2022
Figure 38: Global: Unified Communications as a Service (Travel and Hospitality) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 39: Global: Unified Communications as a Service (Media and Entertainment) Market: Sales Value (in Million US$), 2017 & 2022
Figure 40: Global: Unified Communications as a Service (Media and Entertainment) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 41: Global: Unified Communications as a Service (Other Verticals) Market: Sales Value (in Million US$), 2017 & 2022
Figure 42: Global: Unified Communications as a Service (Other Verticals) Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 43: North America: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 44: North America: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 45: United States: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 46: United States: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 47: Canada: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 48: Canada: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 49: Asia Pacific: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 50: Asia Pacific: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 51: China: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 52: China: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 53: Japan: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 54: Japan: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 55: India: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 56: India: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 57: South Korea: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 58: South Korea: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 59: Australia: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 60: Australia: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 61: Indonesia: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 62: Indonesia: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 63: Others: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 64: Others: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 65: Europe: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 66: Europe: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 67: Germany: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 68: Germany: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 69: France: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 70: France: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 71: United Kingdom: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 72: United Kingdom: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 73: Italy: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 74: Italy: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 75: Spain: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 76: Spain: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 77: Russia: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 78: Russia: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 79: Others: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 80: Others: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 81: Latin America: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 82: Latin America: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 83: Brazil: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 84: Brazil: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 85: Mexico: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 86: Mexico: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 87: Others: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 88: Others: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 89: Middle East and Africa: Unified Communications as a Service Market: Sales Value (in Million US$), 2017 & 2022
Figure 90: Middle East and Africa: Unified Communications as a Service Market Forecast: Sales Value (in Million US$), 2023-2028
Figure 91: Global: Unified Communications as a Service Industry: SWOT Analysis
Figure 92: Global: Unified Communications as a Service Industry: Value Chain Analysis
Figure 93: Global: Unified Communications as a Service Industry: Porter’s Five Forces Analysis
